session 2 - mis-define & systems approach v1

7/30/2019 Session 2 - MIS-Define & Systems Approach V1

1/19

Management Information Systems

Faculty : Badr i Kr ishnan


2/19

Recap - Why MIS

MIS Management Information System

Complements the understanding & execution of Management /

Strategy.

Managerial Efficiency

Implement Strategy & Controls. Make org processes efficient


3/19

Course Objective

Context of MIS in the Organization

An Introduction to the Technology basics (largely Self study &

Assignments)

Appreciation of the challenges affecting MIS.

Developing a Process Approach to MIS


4/19

The MIS Framework

What is :

M Management

I Information

S - System

Sy

ste

m

Ap

pro

ac

h:

Fu

ncti

onal

Or

ga

niz

atio

n

Pro

ces

s

Technology:

Hardware + Communication

Software System, Application

BPR :


5/19

The MIS Framework

Financial Information Systems

Ma

rke

tin

g

Inf

or

ma

tio

n

Sy

ste

ms

Purchasing Information Systems

Production Information


6/19

The MIS Framework

Other Systems

+ Decision Support Systems

Pla

nni

ng

an

MI

S


7/19

M Management I Information S SystemsCustomer Service:Managiing & facilitating

thecustomerexperience

CRM Analytics:

Mining theidealcustomer

Maxprofit

Lowest cost

Hilifecyclevalue

MaximizeLifetimeValue

Feedsto:

MarketStrategy

ProductStrategy

Customer Service:Managiing & facilitating

thecustomerexperience

CRM Analytics:

Mining theidealcustomer

Maxprofit

Lowest cost

Hilifecyclevalue

MaximizeLifetimeValue

Feedsto:

MarketStrategy

ProductStrategy


8/19

M Management I Information S Systems

Management : The Functions

Planning Establish Org / business goals

Develop Strategies to achieve goals

Organizing Design the Org Stru to achieve business goals Implement the Structure

Acquiring Resources

Controlling Evaluating performance

Controlling / optimizing the resources

Improving efficiency & effectivemness.

Leading Motivating the Org towards business goals

Reinventing the business goals, stru


9/19

M Management IInformationS Systems

Information

Is the data that enables the execution of Managerial Org functions.


10/19

M Management I Information SSystems

System

An integrated, step by step approach (comprising several

componensts, ) that integrate / interact to achieve a particular task /

function / goal.

Systems can have Sub Systems

Systems may interface (connect) with other systems to achieve their

objective.


11/19


Defined

A System that uses the Information required / available in

an organization to achieve

Managementgoals.

An integrated, step by step approach (comprising several

componensts, ) uses the Information available to achieve a

particular Management function.


12/19


What it is not A set of computers

A bunch of information A system need not have anything to do with computers at all.

Eg a set of computers, with separate files with Customer,

price, order information is not an MIS.


13/19

The MIS Framework

What is :

M Management

I Information

S - System

Sy

ste

m

Ap

pro

ac

h:

Fu

ncti

onal

Or

ga

niz

atio

n

Pro

ces

s

Technology:



BPR :


14/19

Systems Approach

Functional View of the Organization

Market ResearchProduct Development Procurement

Sales DistributionManufacturing

Accounting


15/19

Systems Approach

System View of Sales


16/19

Systems Approach

Process View of the Organization..


17/19

Next Session..

What is :

M Management

I Information

S - System

Syste

m

Appr

oach:

Functi

onal

Organ

izatio

n

Proce

ss

Organ

izatio

n

Technology:



BPR :

ASSIGNMENT


18/19

MISTechnology Assignment.

The entire piece around technology will be a Self Study

Assignment 1 (Individual)

History & development of MIS

Handwritten

Not more than 2 pages

I want to see original content

Dont just copy stuff think, understand, put it in your own perspective.

I will double the score for Unique Perspectives)

Total value in Course eval 5 marks. ( If unique you can get 10 out of 5 )


19/19

session 2 - mis-define & systems approach v1

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