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Session 14: Audits Against GFSI Recognized Schemes - Future, Acceptance & Implementation Gary Ades, Ph.D., President, G&L Consulting Group Martha Hudak-Roos, Vice President Quality, Flavours Inc. Yves Rey, Chairman, GFSI; Corporate Quality General Manager, Danone Group France R. Craig Wilson, VP, GMM Food Safety and Quality Assurance, Costco Wholesale sponsored by: LRQA

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  • Session 14: Audits Against GFSI Recognized Schemes - Future, Acceptance & Implementation

    Gary Ades, Ph.D., President, G&L Consulting Group Martha Hudak-Roos, Vice President Quality, Flavours Inc. Yves Rey, Chairman, GFSI; Corporate Quality General Manager, Danone Group France R. Craig Wilson, VP, GMM Food Safety and Quality Assurance, Costco Wholesale sponsored by: LRQA

  • Corporate Quality General Manager Danone

    Chair of GFSI Board

  • Importance of Food

  • Food Safety A Joint Responsibility

    SHARED RISK SHARED RESPONSIBILITY

  • Global Food System

    Emerging Pathogens Disease Detection

    Social Media

    Population Growth

    The Growing Challenges

  • Global-to-Local Governance

    2

  • Strategic Alliances

    Governments Set policy, Enforce regulation, Carry out inspections

    Industry is Responsible for Sourcing and Supplying safe food

    International organizations Set science-based standards & guidelines

  • GFSI Board

    CHAIR

    VICE-CHAIR

  • CONTINUOUS IMPROVEMENT IN GLOBAL FOOD SYSTEMS ENSURES CONFIDENCE IN

    SAFE FOOD DELIVERY

    SAFE FOOD FOR CONSUMERS EVERYWHERE

    GFSI Vision / Mission

  • GFSI Bringing Gap

    Define requirements for food safety schemes & how these

    requirements should be implemented controlled &

    monitored

    Contribute to bridging the gap and aligning

    governments policy and enforcement with private

    initiatives

  • GFSI OBJECTIVES

  • GFSI Strategy for 2012-2014

  • Capacity Building

    FARM FORK

    Auditor Competences

    Guidance Document

  • Product integrity from farm-to-fork

  • Auditor Competences

    Auditor Competence across the world is critical

    Integrity Program for Leveraging and Aligning Auditor Competences

  • GFSI Global Markets Program

    Global Food Safety Initiative Foundation

    Using GFSI Global Market Program in World Banks Global Food Safety Partnership

  • PPP Intergovernmental Organizations

    Relationships with intergovernmental organizations

    Alignment of GFSI requirements with Intergovernmental requirements

  • PPP Governments

    Acceptance of GFSI recognized schemes for import products

    Benchmarking of China HACCP Food safety scheme

    Building Relationship

  • GFSI Efficacy Study

    Date Procurement & Analysis tool

  • Benefits of using GFSI

  • For Food Industry GFSI approach allows to:

    Reduce duplication of costs and efforts Improve cost efficiency in the supply chain Harmonize audit approach and outcomes Simplify global buying and sourcing

    Improve Product Integrity at optimized cost Get improved access to market thru greater acceptance of product globally Minimize product recalls and failures Improve consumer trust and brand reputation

    Benefits of using GFSI Private Sector

  • For governments, GFSI approach allows to:

    Improve food safety infrastructure and knowledge locally Facilitate global trade Complement local legislation with best practices Apply risk based-based approach to optimize resource allocation Get an efficient monitoring tool

    Improve country economy and national reputation Improve people trust in government policy Improve public health and confidence in good Reduce social security costs

    Benefits of using GFSI Public Sector

  • Communication GFSI Events

  • GFSI Local Network

  • Benefit for

    Risk-based Approach Prioritization Less duplication of Costs and Efforts

  • Ingredients/packs - Science-based risk

    assessment - Consumer perception

    of risk - Consumer target group

    Suppliers - Track record / audit

    results - Business impact - Monitoring Plan / KPIs

    Vulnerability - Country of origin - Supply chain complexity - Possible risk of food

    fraud

    Fix or stop

    Danone audit

    Audit GFSI recognized

    RED

    AMBER

    GREEN

    Benefits of using GFSI by Danone

    $ 5 million saving

    Severity Probability

    Media Impact

  • Food Safety Management From Public to Danone

    LOCAL FOOD REGULATION / FOOD LAW

    ISO 22OOO / TS 22002

    REQUIREMENTS

    INTERNATIONAL MANAGEMENT

    STANDARD

    DANONE UNIQUENESS

    GFSI RECOGNIZED

    SCHEME

    11

    GFSI RECOGNIZED

    SCHEME

    PRINCIPLES

    PRIVATE

    PUBLIC

  • WHAT YOU CAN SEE

    WHAT YOU CAN GET IF GFSI

    CERTIFIED

    WHAT YOU CAN

    GET

    Food Safety Management

    http://www.dilbert.com/strips/comic/2013-03-02/

  • As the Olympic motto says - "Citius, Altius, Fortius." Or in English "Faster, Higher, Stronger:

    Implementation of GFSI recognized schemes worldwide

    Private public partnership

    Competent operators and auditors.

    By working together I do believe that the skys limit

  • ANJ Design

  • GFSI In Practice Martha Hudak-Roos, VP Quality Food Safety Summit May 2, 2013

  • Who We Are

    Flavours is a leading west-coast provider of aseptic product development and contract manufacturing services for healthy, organic and functional beverages, bars and chews

    Innovative R&D Capabilities: Industry-leading product development, flavorings, and aseptic process design focused on product innovation and creative concepts

    Unique Aseptic Technologies: Deliver unique and highly-sought after aseptic beverage contract manufacturing services for both high and low-acid beverages

    Flexible Manufacturing: Capable of handling a wide range of production needs from plant trials to long runs on flexible aseptic lines as well as automated, high-speed Stork aseptic line

    Wide Range of Capabilities: R&D and innovation services combined with innovative production capabilities enable Flavours to handle the entire product lifecycle from concept to commercialization

  • GFSI Success Starts at the Beginning

    Selection of Standard Read them

    Nuances of differences

    Consider training

    Who does your customer use/require?

    Selection of Scope Define carefully

    Selection of Auditing Body Ask around

    Consider your schedule, not just cost

    TRAIN

  • GFSI Plan, Prepare, Proactive

    Is a pre audit needed? Is a documentation audit required? Get the auditor checklist and review thoroughly

    All should be involved Create your action register

    Train to the Standard Management Floor Associates Office Staff

    Set Up Questions and Answers

    ACTION REGISTER -

    Date Item Responsible Date Completed Priority (1-3) Comments

    2-Feb Purchase barrel dump 3

    2-Feb Calibrate thermometer on tank 1

    10-Feb Need more plastic pallets 2

    11-Feb Hot water in hand wash stations 1 Insulate lines

    12-Feb Tool storage SOP 1

    15-Feb Check Magnet Pull Strength 1 Add to PM

    15-Feb Update Org Chart 1

  • Drive It Home

    Train Matrix Verify Include leadership

    Proactively Review Components Leadership get it on the calendar Internal Audits External Audits Customer Complaints

    Train to the Standard Management Floor Associates Office Staff

    Set Up Questions and Answers What is SQF? What is a CCP? What do I do for food safety? Use Banners, Posters, Signs, Tailgates, 5 Point Lessons, Huddle Meetings

  • Audit Day

    Its a Team event Opening Meeting

    Closing Meeting

    Lunch

    Review agenda and schedule carefully People

    Processes Sanitation

    Purchasing

    Know who will discuss what, when REVIEW!!

    Know your loose cannons

    4

  • Findings, Observations and Corrective Actions

    Understand the root cause and apply it overall Training

    Process

    Misunderstanding the standard

    Document thoroughly and carefully Attachments

    Pictures

    POs

    SOPs

    Evaluate, even if only internally, if these are common occurrences

    Celebrate the successes, even if only very small Make sure leadership is included in all positive communications

    4

  • Every Day

    Use your certification as a continuous improvement tool Started as an excuse but became a way of life

    Everyone wants to score higher

    The standards cover many items use them wisely Job Descriptions

    Registers

    Business Continuity

    Contract Services

    Chemicals

    Validation

    Verification

    4

  • Key Successes

    Special Projects New customers

    New equipment

    New products

    Action Registers Adds discipline

    Accountability

    Weekend Work List Monday Morning HACCP

    Verification

    4

    Special Projects

    Action Register

    Weekend Work List

  • Key Successes

    Verification

    4

    Air Plates - Before the Ceiling was cleaned

    No. Location/Description Date Time APC Yeast Mold 1 by extruder roller

    01/10/13 4:45am TNTC 40

  • Key Successes

    Validation

    4

    OLD SOAP

    Hand/Soap Validation - Before Wash

    No. Location/Description APC Yeast Mold Coliform 1 person 1 1780 30

  • How Did the Success Happen?

    Team with a common goal

    Leadership Commitment

    No silos; No egos

    Its no longer about the certification objective

    4

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    GFSI Auditing & Certification Global Perspectives of Costco

    Food Safety Summit 2013 Baltimore MD April 30-May2, 2013

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    Costcos Quality Assurance & Product Safety

    Mission Statement Promote continuous improvement in product

    quality, and product safety systems, for the benefit of our members and vendors

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    Guiding Food Safety Premise Prevention--- Is much easier than any of the

    alternatives !!!

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    Global Perspectives Today Inspect what you expect !!! GFSI Food Safety Certifications

    Benchmarked to minimum standards GFSI Once certified, accepted everywhere

    BRC Primus SQF And many more. Who does the actual work? Who do we accept?

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    Global Perspectives Today: GFSI

    Very good training component for the supplier. Costco requirementsThe Addendum Who reviews the audits? Who is responsible for audit accuracy and

    efficacy? Special situation support. Is there any type of guarantee provided? How can we Keep it simple !!

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    Global Perspectives Tomorrow Where are we going?

    Apparent audit fraud at different levels

    GFSI Certification Bodies Auditor qualifications & competency is an issue

    Our Audit Addendum Areas that are of particular concern to Costco Testing---Test and Hold Program Verification of Food Safety Systems Interview employees, majority of audit should be in the plant Know the auditor

    Unannounced Audits

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    GFSI & Evaluating the Suppliers Food Safety Commitment

    Management Participation Who provided their Food Safety System?

    In-house, out sourced? Audit requirements for their suppliers? Traceback systems Recall systems Regulatory partnership Appropriate food safety staffing !!!

    Management Food Safety Training

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    GFSI & Evaluating the Suppliers Food Safety Commitment

    Employee Participation Are the employees empowered? Do they understand their responsibilities? What do they do when something goes wrong?

    Food Safety Training Talk with individuals on the floor.

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    The Consultants Role

    Teach, Teach, Teach !!!! Support the supplier !!!! Dont run when things get tough !!! Is there an ethical breach?

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    Valued Global Partners

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    What Is The Most Important Part of a Food Safety Audit?

    27 respondents: Paperwork Review The Auditor Scoring Pest Management Recall Program Employee training program Certification (undefined) Timing Facilities & Processing Areas

  • 2013 Costco Wholesale Corp. All Rights Reserved.

    The Costco Member Drives Everything We Do.

    Slide Number 1Slide Number 2Slide Number 3Slide Number 4Slide Number 5Slide Number 6Slide Number 7Slide Number 8Slide Number 9Slide Number 10Slide Number 11Slide Number 12Slide Number 13Slide Number 14Slide Number 15Slide Number 16Slide Number 17Slide Number 18Slide Number 19Slide Number 20Slide Number 21Slide Number 22Slide Number 23Slide Number 24 Benefit for Slide Number 26Food Safety Management From Public to Danone Slide Number 28Slide Number 29Slide Number 30Slide Number 31Who We AreGFSI Success Starts at the BeginningGFSI Plan, Prepare, ProactiveDrive It HomeAudit DayFindings, Observations and Corrective ActionsEvery DayKey SuccessesKey SuccessesKey SuccessesHow Did the Success Happen? GFSI Auditing & CertificationGlobal Perspectives of Costco Slide Number 44Guiding Food Safety Premise Global Perspectives TodayGlobal Perspectives Today:GFSIGlobal Perspectives TomorrowGFSI & Evaluating the Suppliers Food Safety CommitmentGFSI & Evaluating the Suppliers Food Safety CommitmentThe Consultants RoleSlide Number 52What Is The Most Important Part of a Food Safety Audit? The Costco Member Drives Everything We Do.