session 11 © furrer 2002-20081 corporate strategy fall 2008 session 11 corporate strategy:...
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Session 11 © Furrer 2002-2008 1
Corporate StrategyFall 2008
Session 11
Corporate Strategy:Organizational and International Dimensions
Dr. Olivier Furrer
Office: TvA 1-1-11, Phone: 361 30 79e-mail: [email protected]
Office Hours: only by appointment
Session 11 © Furrer 2002-2008 2Young
Strategy and Structure Growth Pattern
MaturityAge of Organization
Size
of
Org
aniz
atio
n
Small
Large
Coordination and Control Problems
Simple Structure
Functional Structure
Multi-divisional Structure
Matrix Structure
Network Structure
Ref
.: A
dapt
ed f
rom
Gre
iner
, 197
2; C
hurc
hill
and
Lew
is, 1
983
Session 11 © Furrer 2002-2008 3
ProductionFinance R&D AccountingSales &
MarketingHuman
Resources
Chief Executive Officer
Functional Structure
Session 11 © Furrer 2002-2008 4
ProductionFinance Engineering AccountingSales &
MarketingHuman
Resources
Strategic Planning
Corporate Finance
Corporate R&D
Corporate Marketing
Corporate Human
Resources
Chief Executive Officer
Functional Structure
Session 11 © Furrer 2002-2008 5
Division Division Division Division
ProductionFinance Engineering AccountingSales &
MarketingHuman
Resources
Strategic Planning
Corporate Finance
Corporate R&D
Corporate Marketing
Corporate Human
Resources
Chief Executive Officer
Multi-Divisional Structure
Session 11 © Furrer 2002-2008 6
Cooperative Form
Three variations of the Multi-Divisional Structure
Related-Constrained
Multi-Divisional Form Strategy Type
Strategic Business Unit (SBU) Structure
Related-Linked
Competitive FormUnrelated /Holding Company
Multi-Divisional Structure
Session 11 © Furrer 2002-2008 7
Each division is operated as a separate business
Managers try to strike a balance between:
Competing among divisions for scarce capital resources
Creating opportunities for cooperation to develop synergies
The goal is to maximize overall firm performance
Key task of corporate managers is exploiting synergies among divisions
Appropriate for related-diversified businesses
Managers use a combination of strategic controls and financial controls
Cooperative Form Multi-Divisional Structure
Session 11 © Furrer 2002-2008 8
The decision-making of managers in a Multi-Divisional structure may be:
Balance on these dimensions may change over time
* Centralized or Decentralized* Bureaucratic or Non-bureaucratic
* Changes in Strategy* Degree of Diversification* Geographic scope* Nature of competition
Structure will evolve over time with:
Multi-Divisional Structure
Session 11 © Furrer 2002-2008 9
Finance
ProductionFinance Engineering Accounting Sales & Marketing
Human Resources
Production Engineering Accounting Sales & Marketing
Human Resources
Corporate Office (Staff)
Chief Executive Officer
Product A Product B
Evolution of Multi-Divisional Structure
Session 11 © Furrer 2002-2008 10
Product A
North America Europe Asia
Chief Executive Officer
Product B Product C Product D
ProductionFinance Engineering Accounting Sales & Marketing
Human Resources
Corporate Office (Staff)
Evolution of Multi-Divisional Structure
Session 11 © Furrer 2002-2008 11
Type of Corporate Strategy selected will have an impact on the selection and implementation of the business-level strategies
Some Corporate strategies provide individual country units with flexibility to choose their own strategies
Others dictate business-level strategies from the home office and coordinate resource sharing across units
Global Strategy
Transnational Strategy
Multi-Domestic Strategy
Corporate-Level International Strategies
Three Corporate Strategies
Session 11 © Furrer 2002-2008 12
Strategy and operating decisions are decentralized to strategic business units (SBU) in each country
Products and services are tailored to local markets
Business units in each country are independent of each other Assumes markets differ by country or regions
Focus on competition in each market
Prominent strategy among European firms due to broad variety of cultures and markets in Europe
Multi-Domestic Strategy
Session 11 © Furrer 2002-2008 13
Products are standardized across national markets
Decisions regarding business-level strategies are centralized in the home office
Strategic business units (SBU) are assumed to be interdependentEmphasizes economies of scale
Often lacks responsiveness to local markets
Requires resource sharing and coordination across borders (which also makes it difficult to manage)
Global Strategy
Session 11 © Furrer 2002-2008 14
Seeks to achieve both global efficiency and local responsiveness
Difficult to achieve because of simultaneous requirements for strong central control and coordination to achieve efficiency and local flexibility and decentralization to achieve local market responsiveness
Must pursue organizational learning to achieve competitive advantage
Transnational Strategy
Session 11 © Furrer 2002-2008 15
High
Glo
bal C
o-or
dina
tion
In
tegr
atio
n
Low
Low HighNational differentiation, Responsiveness
Multi-National
Global Trans-National
International Corporate Strategy
Session 11 © Furrer 2002-2008 16
Product A
Chief Executive Officer
Product B Product C Product D
Corporate Office (Staff)
A Structural evolution based on Product lines usually implies a Global International Strategy
Evolution of Multi-Divisional Structure
Session 11 © Furrer 2002-2008 17
A Structural evolution based on Geographic lines usually implies a Multi-Domestic International Strategy
North America AustraliaEurope Asia Latin
America Africa
Chief Executive Officer
Corporate Office (Staff)
Product A Product B Product C Product D
Evolution of Multi-Divisional Structure
Session 11 © Furrer 2002-2008 18
A Transnational International Strategy is likely to utilize a structure and that results in emphasis on both geographic and product structures
Evolution of Multi-Divisional Structure
Session 11 © Furrer 2002-2008 19
SBU’s Help to Solve Complexity Issues
Strategic Business Unit A
Division
Chief Executive Officer
Corporate Office (Staff)
Strategic Business Unit B
Strategic Business Unit C
Strategic Business Unit D
Division Division
Strategic Business Units (SBUs) are used to organize related businesses into groups for strategy development
Session 11 © Furrer 2002-2008 20
Global Matrix Structure
Europe AsiaNorth
AmericaAfrica
Chief Executive Officer
Corporate Office (Staff)
Product A
Product B
Product C
Unit 1 Unit 4Unit 3Unit 2
Unit 5 Unit 8Unit 7Unit 6
Unit 9 Unit 12Unit 11Unit 10
Session 11 © Furrer 2002-2008 21
Traditional International Structures
International Division
Area Division
WorldwideProduct Division
FOREIGN PRODUCT DIVERSITY
FOREIGN SALES AS PERCENTAGE OF TOTAL SALES
Global Matrix
Session 11 © Furrer 2002-2008 22
The choice between centralization and decentralization is frequently based on the business-level strategy implemented in each division
Multi-Divisional structure firms use a combination of:
Cost LeadershipDecentralizationDifferentiation
Centralization
Complex Multi-Divisional structure firms may be simultaneously centralized and decentralized , depending upon the various business-level strategies employed throughout the firm’s individual businesses
Financial ControlsStrategic Controls
Multi-Divisional Structure
Session 11 © Furrer 2002-2008 23
Cooperative M-Form
SBU M-Form
Competitive M-Form
Structural Characteristics
Degree ofCentralization
Use ofIntegratingMechanisms
DivisionalPerformance
Appraisal
DivisionalIncentive
Compensation
Type of Strategy
Related-Constrained
Mixed Relatedor Unrelated
Centralized atCorporate Office
Centralizedin SBUs
Decentralizedto Division
ExtensiveSynergies
ModerateSynergies
FinancialCriteria
Strategic &FinancialCriteria
Linked to Corporate
Performance
Linked toCorporation,
Division & SBU
Linked toDivisional
Performance
NonexistentSynergies
Subjective/StrategicCriteria
Attributes of Various Structural Forms
Unrelated
Session 11 © Furrer 2002-2008 24
Administrative Heritage
• “Where to” is influenced by “where from.”
• Competitive advantage shaped by country of origin, time of expansion, and nature of leadership.
• The challenge is to built new capabilities while protecting existing strengths.
Strategic Asset and Organisational Anchor
Session 11 © Furrer 2002-2008 25
Pre-war European Empires
• Expended abroad in a period of high international barriers.– Preferential access to foreign empire markets
• Organisation developed as a portfolio of national companies.– Heritage of family management, personal control
• Strategy based on understanding and responding to national markets.
Nationally Responsive Strategies
Session 11 © Furrer 2002-2008 26
Pre-War European Empires:Decentralised Federations
• MULTINATIONAL STRATEGY MODEL
- COMPETE BY BEING NATIONALLY RESPONSIVE
Session 11 © Furrer 2002-2008 27
Post-war American Hegemony
• Expended abroad in a time of economic reconstruction.– Large, advanced home market as knowledge source
• Organisation built on strong links to the parent company based on transfer of expertise.– Heritage of professional management, systems control
• Strategy based on transferring parent company’s leadership in technology, marketing, and another skills.
Strategy of Knowledge Transfer
Session 11 © Furrer 2002-2008 28
Post-war American Hegemony:Co-ordinated Federations
• INTERNATIONAL STRATEGY MODEL
- COMPETE THROUGH KNOWLEDGE TRANSFER
Session 11 © Furrer 2002-2008 29
Modern Day Japanese Challenge
• Expanded abroad in a period of falling trade barriers.– Newly added capacity and government industrial policy as
assets
• Organisation grew as dependent foreign units tightly controlled from the centre.– Heritage of culturally dependent management practices
dominated by group processes
• Strategy based on capturing global scale economies.
Competing Through Global Efficiency
Session 11 © Furrer 2002-2008 30
Modern Day Japanese Challenge:Centralised Hubs
• GLOBAL STRATEGY MODEL
- COMPETE THROUGH GLOBAL EFFICIENCY
Session 11 © Furrer 2002-2008 31
Strategic Capabilities of the Transnational
• Sensitivity, flexibility, and responsiveness to local needs.
• Global scale efficiency and competitive response capability.
• World-wide innovation skills and learning capabilities.
The New Game for the 21th Century
Session 11 © Furrer 2002-2008 32
The Transnational Organization Model:The Integrated Network
Centralized Hub Decentralized Federation
The Integrated Network
Coordinated Federation
Session 11 © Furrer 2002-2008 33
Organisational Characteristicsof the Transnational
• Multi-dimensional Perspective– Large flows of components, products, resources,
people, and information among interdependent units.
• Distributed, Interdependent Capabilities
• Flexible Integrative Process– Complex process of co-ordination and co-
operation in an environment of shared decision making
Session 11 © Furrer 2002-2008 34
Organizational Characteristics of the Transnational
Characteristics
Configuration ofassets andcapabilities
Multinational
Decentralizedand nationallyself-sufficient
Global
Centralized andglobally scaled
International
Corecompetenciescentralized,othersdecentralized
Transnational
Dispersed,interdependentand specialized
Role of overseasoperation
Sensing andexploiting localopportunities
Implementingparentcompanystrategy
Adapting andleveragingparentcompanycompetencies
Differentiatedcontributions bynational units tointegratedworldwideoperations
Developmentand diffusion ofknowledge
Knowledgedeveloped andretained withineach unit
Knowledgedeveloped andretained at thecenter
Knowledgedeveloped atthe center andtransferred tooverseas units
Knowledgedevelopedjointly andsharedworldwide