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  • 7/29/2019 Sesi 6 - PM Susbandono

    1/15

    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 1

    Strategies for Developing Leadership Pipelines(Oil & Gas Study Case)

    PM Susbandono , VP Human Resources & Services STAR Energy

    Talent Management

    inCorporation

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 2

    People Development

    Organization does not really

    accomplish anything

    Plans do not accomplish anything,

    either

    Theories of Management do not

    matter much Colin Powell - Chairman of the US Joint Chiefsof Staff and US Secretary of State,

    Endeavors succeed or fail because of the people involved. Only by

    developing people to be the best will you accomplish great deeds

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 3

    Talent Gap Oil & Gas industry

    Source : Schlumberger

    Global Demographics of Oil & Gas Industry

    6

    Source: SBC O&G HR Benchmark 2009

    Young company Balanced company Aging company

    Demographic Profiles% of PTP population by age group

    IOC

    NOCLegend:

    Opportunity or Threat(?)

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 4

    Demographics of PT X(2005 2010)

    A. Manpower : Generation Gap

    2005 2007 2010

    B. Managerial by Age

    40

    86%

    2005

    40

    58%

    2010

    More Details

    Actual no. of PTs in the company (excluding contractors) according to age brackets

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 5

    Leaders HiredIn 2008

    Today Challenges(all industries)

    Tomorrow

    Today

    Illustration*/:

    Talent is plentiful, but Leaders is in short supply

    Leaders Needed

    2012 -2016

    */University of Adelaide

    15 x

    Study Case PT Y

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 6

    Organization Symptoms

    1. HiPo turn-over increasing

    2. Competency is NOT well

    managed

    3. Mismatch crew

    4. Demographic is NOT ideal

    5. Silo is dominance

    6. Objective is NOT clear and

    shared

    7. Zombie

    8. Customer loss

    12Copyright 2012 Accenture All Rights Reserved.

    HR Strategy

    Human Capital

    Strategy

    MPP &

    Organization

    Recruit &

    SelectionLearning &

    DevelopmentPerformanceManagement

    Career &

    Succession

    Management

    C&B,

    Recognition

    Industrial

    RelationRetirement

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 7

    Talent Management

    What is Talent Management

    Managing the entire talent (employee) lifecycle, from

    attracting and hiring to promoting and finding a

    successor upon retirement

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 8

    Old vs New Realities

    OLD REALITIES

    People needs company

    Machine, Capital and Geography are the

    competitive edge

    Better talent makes some differences

    Jobs are scarce

    Employee are loyal and jobs are secured

    People accept package they are offered

    NEW REALITIES

    Company needs people

    Talented people are the competitive edge

    Better talent makes a huge differences

    Talented people are scarce

    People are mobile and their commitment

    is short time

    People demand much more

    Source : Khalis Rahim Pakistan HR Management Consultant

    How Critical is Talent Management

    Name :

    John Francis Welch, Jr.

    Famous for:Being a respective

    Business Manager

    Name :D. Wayne Calloway

    Famous for:Book author,

    Quotes

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 9

    WAR of Talent

    a. Delay the problem Keep current key executives from retiring

    Retain current middle managers, supervisors,

    and key performers in the organization

    b. Hire from the outside Risky

    Difficult

    Expensive

    c. Results of No Action Retention will be highest for the weakest

    Upward seep of mediocrity

    Risk loss of top talent who feel stalled

    Lower company value

    d. Grow Your Own

    LEADER Best and cheapest way

    When an organization or company is facing challenges in losing their employee,

    they can...

    Talent management is making capability match commitments. It is an organization aim,not individual. That geared towards one thing i.e : ensuring that an organization is able to dowhat it set out today and in the future

    - Donald H Taylor -

    Donald H. Taylor,

    Assc. Professor of Public Policy

    Stanford School

    Talent Management Cycle

    To achieve desired business results, strategic talent management is best developed by creating

    the necessary talent management capabilities and aligning them with business strategy.

    DefineTalent

    DevelopTalent

    DeployTalent rightplace right

    time

    Discovertalent

    BusinessStrategy

    Talent

    Strategy

    Workforce

    PerformanceResults

    BusinessResults

    Business/ Workforce Alignment

    Workforce Innovation

    Talent Management Framework

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 10

    Definition of Talent

    Talent definition is selected individuals thatconsistently demonstrates good performance andability according to the competency and jobrequirements

    Building the Talent Grid : 9 Box Grid

    Remarks :

    IN THE ROUGH

    CORE TALENT TOP TALENT

    CONCERN CONCERNED DIAMOND

    CORE TALENT TOP T ALENT T OP T ALE NT

    CORE TALENT

    PERFORMANCE

    POTENTIALSource: The Leadership Pipeline, 2001, by Ram Charan, Stephen Drotter, andJames Noel.

    TOP TALENT : Consistently on the top performer list, excellent in competency and high proficient

    on competency required. Highly reccomended to become the next talent pool

    CORE TALENT : Sufficient level on competency required, Effective performer, fit in the current

    position

    DIAMOND IN : Under performer due to certain work condition, Could be improve with specific

    THE ROUGH coaching & guidance

    CONCERNED : Poor performance issue, Lack of competency & potential

    Performance

    Management

    Consistent HighBelow

    1 2Look at performance data Build Talent Grid

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 11

    Building Suistainable Leadership Pipeline

    Leadership pipeline is ... a based in defining leadership program.Each passage represents a major career transition. As such, new skillrequirements, values and time applications come into play

    Source: The Leadership Pipeline, 2001, by Ram Charan, Stephen Drotter, and James Noel.

    PASSAGEONE

    PASSAGETWO

    PASSAGETHREE

    PASSAGEFOUR

    PASSAGEFIVE

    PASSAGESIX

    People Development

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 12

    Develop Talent : 1st Stage

    Identify TalentPrepareTalentGridConduct

    Performance

    Appraisal

    ConfirmTOPTalent

    MakeSuccessionPlanning

    AddressStrategicTalentissues

    Execute, Monitor and Review and Reccomendations

    Diagram 1 : Talent Identification and Succession Planning approach

    In becoming a high performance organization, there are needs to stenghtening leadership pipeline and

    retaining TOP TALENT. Therefore, a Talent Identification and Succenssion Planning approach was

    developed

    1 2 3 4 5

    6

    Identify talent based

    on Performance

    Prepare 9 BoxTalent Grid

    HR confirmed

    who are TOP Talent

    based on segment

    Make Succession

    Plan to be discussby People Committee

    Discuss about Talent

    issues (outsideperformance data)

    Develop Talent : 2nd Stage

    24

    Accelerating Leadership Development

    The Steps are :

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 13

    Segment Key Leadership by Making Talent Segmentation

    DiscoverAttract andsource talent

    DevelopTalent

    potential

    Workforce PerformanceResults Business

    Results

    Talent Segmentation - sample

    Differentiated attraction and

    retention strategies can be

    formulated for each workgroup

    via messages which appeal to

    them.

    Higher priority and investment

    can be placed on talent

    management initiatives for theMission Critical workgroup to

    improve attraction & retention

    Key Values to organization :

    In Leadership acceleration, organization needs to focus on Most Critical work group that are very critical impact to the

    business. So, organization needs to be segmented based on criticality and scarcity factors

    Succession Planning & Talent Review

    Develop talent pool & succession planning

    structure, procedures, and guiding principles

    Develop talent pool & succession planning

    tools, templates, work instructions Establish and facilitate first execution of Talent

    Council

    Determine Talent Grid by conducting top talent

    identification workshop with Talent Council

    Assist to identify for High-Potential profiling tool

    (to be procured by Star Energy)

    Determine process to develop/source for the

    right candidates

    Develop Top Talent Development and

    Succession Plans

    Talent council to review talent grid annually*

    Position CurrentIncumbent

    Sucessors Readiness Comments

    In Sustaining leadership pipeline, an organization must define Succession Planning for potential sucessors, e.g :

    Key Values to organization :Sucession Planning - template sample

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    3rd Floor Suite 301 Fortuna Building

    Jl. Mampang Prapatan No 96 , Jakarta Selatan 12790

    Telp : ( 021) 7990277

    Fax : (021) 7990270

    Email : [email protected] - www.mitrakelola.com 14

    Design Leadership Development Plan

    Comments

    Readiness

    (in yrs)Position on 9 box

    Possible

    successors

    Target

    date

    Next position

    planned for

    incumbent

    Current

    IncumbentPosition Comments

    Readiness

    (in yrs)Position on 9 box

    Possible

    successors

    Target

    date

    Next position

    planned for

    incumbent

    Current

    IncumbentPosition Comments

    Readiness

    (in yrs)Position on 9 box

    Possible

    successors

    Target

    date

    Next position

    planned for

    incumbent

    Current

    IncumbentPosition Comments

    Readiness

    (in yrs)Position on 9 box

    Possible

    successors

    Target

    date

    Next position

    planned for

    incumbent

    Current

    IncumbentPosition

    Key Values to Organization

    Top Talent within organization will

    receive dedicated attention on their

    development

    Critical positions will have

    successors identified thus ensuring

    business continuity

    Top management will make better

    investment decisions based on

    Talent Grids

    HR will focus its retention effort on

    the right group of employees

    Employees will receive specific

    training programs catered to their

    Talent Grid results

    In Retaining Top Talent, organization need to design Leadership Development Plan, specificly for Top

    Talent. Higher priority and investment can be placed on talent management initiatives for the Mission

    Critical workgroup to improve attraction & retention

    TOPTAL Development plan - template sample

    Measure, Monitor & Close Leadership Gaps

    360 MULTIRATER ASSESSMENTREADYNESS ANALYSES

    Now 3 5 Yrs > 5 Yrs

    PERFORMANCE & POTENTIALMATRIX

    PERFORMANCE

    POTENTIAL

    To closing the leadership gaps, there are 3(three) areas that need to be viewed i.e :

    Talent Grid : Performance vs Potential Matrix

    Readiness Analyses

    Competency (using 360 Multirater assessment)

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    3rd Floor Suite 301 Fortuna Building

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    Identify TalentPrepareTalentGridConduct

    Performance

    Appraisal

    ConfirmTOPTalent

    MakeSuccessionPlanning

    AddressStrategicTalentissues

    Execute, Monitor and Review and Reccomendations

    1 2 3 4 5

    Suistainable Development & Succession Planning Process

    In order to succeed, organization must have the commitment to develop a

    sustainable process with actions, accountabilities and timelines to enable strategy

    execution, giving consideration to various internal talent supply plan

    Idea about High Potentials

    1.Dont just assume theyre

    engaged

    2.Dont mistake current high

    performance for future potential

    3.Dont delegate talentdevelopment to line managers

    4.Dont shield talent

    5.Dont assume high potential

    will take the pain

    6.Dont keep young leaders in

    the dark