ses agenda (for pdf) (11-8-2011-dhb) · announcingnew(workshop:(mastering$the$ses$application$ $ -...

The Resume Place | www.resume-‐place.com | (888) 480-‐8265 1

A Division of The Resume Place, Inc. 89 Mellor Avenue, Baltimore, MD 21228 Phone: 410-‐744-‐4324 / Fax: 410-‐744-‐0112

President: Kathryn K. Troutman www.resume-‐place.com

Announcing New Workshop:

Mastering the SES Application

Intensive Executive 2-‐day SES Application Development

Training and Interview Practice

Writing SES ECQs New 5-‐page SES Federal Application

SES Interview Preparation

World-‐Class Instructors: Kathryn Troutman, Diane Hudson Burns,

Tim Cannon, Paul Thompson

This same two-‐day SES ECQ Writing Workshop has been held for AF, Navy, Army, EPA, NASA, DOI, and USMC leadership programs throughout the USA.

Announcing New Workshop: Mastering the SES Application

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COURSE DATES

January 17-‐18, 2012, Federal Career Training Institute, Catonsville, MD May 21-‐22, 2012, Cheyenne Mountain Resort, Colorado Springs, CO July 19-‐20, 2012, Federal Career Training Institute, Catonsville, MD September 13-‐14, 2012, Federal Career Training Institute, Catonsville, MD

COURSE FEES: Federal Career Training Institute, Catonsville, MD

$1995, Federal & Private Industry Executives $1595 Military Officers

Cheyenne Mountain Resort, Colorado Springs, CO $2195, Federal & Private Industry Executives $1595 Military Officers

Two-‐day program; Maximum attendees: 20; includes:

Training from two leading expert Senior Executive Service ECQ trainers, writer/consultants for development of the ECQs and the new 5-‐Page resume based SES application; understanding leadership competencies; and succession planning to position yourself for senior level positions and SES – Diane Hudson Burns and Kathryn Troutman

Interview Preparation and Practice consultant – Tim Cannon SES 5-‐page federal resume review, critique and edit service by Resume Place

certified federal resume writers (based on submitting a draft prepared in class within 30 days of workshop completion)

$21.95 Writing the New SES 5-‐page Federal Resume, by Kathryn Troutman and Diane Hudson Burns (copyright 2011)

$21.95 Federal Resume Guidebook, 5th ed. by Kathryn Troutman (copyright 2011)

Payment:

Government credit cards accepted Invoices will be prepared for Training Vouchers CCR Registered, GSA Schedule holder Small, woman-‐owned business

Federal Career Training Institute, 79 Mellor Ave., Catonsville, MD 21228 (410) 744 4324 Local to the Washington, DC Metro Area Hotel Information: Sheraton Columbia Hotel, Government Rate is available


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Course Overview The New SES Application -‐ A Workshop for Those Who Aspire to SES

The course consists of a comprehensive interactive two-‐day (7-‐contact hours per day) hands-‐on writing and practice workshop. Expert and knowledgeable SES trainers instruct senior federal managers and team leaders and facilitate brainstorming, sharing, listening, writing, and development of quality written examples for the five mandatory ECQ essays for SES applications. Participants will also learn how to package their extensive executive leadership and senior management experience into a concise and focused new 5-‐page SES ECQ Federal Resume with clear leadership accomplishments. Participants will also gain insight and effective tools for preparing Technical Qualifications and SES application Cover Letters. Due to the changes in the SES resume and ECQ requirements, the SES Structured/Behavior-‐Based Interview is more important than ever. An afternoon will be devoted to practice and preparation of the ECQ Structured/Behavior-‐Based interview with camera, panel interviews, practice, and feedback. Each participant will receive the new book, The New SES Application, the course curriculum, and one-‐on-‐one feedback by expert ECQ Writers and Coaches during the workshop. Participants will identify and practice writing about their Executive Core Competencies and Leadership Competencies using OPM's recommended model: Challenge, Context, Action, Result (CCAR). Participants will expand their way of thinking about senior management positions in the federal government and about their employees’ role in current or future government leadership. The workshop also presents opportunities for establishing professional contacts. Instructional methods include computer-‐room writing; in-‐class exercises focusing on accomplishments, such as interviewing, brainstorming, sharing and writing ECQ examples; analysis of announcements for target language, and incorporating the 28 Leadership Competencies into essays and resumes. Practice interviews will include camera, playback, and feedback with panel interviews using ECQ questions.


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COURSE OBJECTIVES Participants will Learn How To:

Develop and write the new Five-‐Page SES Federal Resume Gain knowledge of the Senior Executive Service and Executive Leadership selection

process; understand how the SES hiring process is managed by agencies and OPM Optimize their ability to articulate leadership Identify their ECQs and the corresponding 28 Leadership Competencies Use OPM’s preferred Challenge-‐Context-‐Action-‐Result (CCAR) model to write about

their Executive Core Qualifications Think up the organizational ladder Articulate in writing their decision-‐making and leader styles, and learn about Executive

Core Qualifications (ECQs) and Executive Accomplishment Writing Understand the SES Five-‐Page Resume-‐Based application and the Traditional executive

application packages Understand the varied application procedures for SES applications Prepare for and present their qualifications in the SES Structured/Behavior-‐Based

interview

FORMAT: Hands-‐on, interactive computer training Attendees should bring a laptop, along with their resume, Top Ten accomplishments,

(pre-‐workshop homework) and other relevant documents. We have 10 laptops available -‐ please let Diane know if you would like to reserve a laptop

One-‐hour pre-‐class teleconference 5 hours post-‐class editorial guidance

TEXT/HANDOUTS * The New SES Application (©2011 by Kathryn Troutman and Diane Hudson Burns) Federal Resume Guidebook, 5th ed. by Kathryn Troutman

WHAT TO BRING AND HOW TO PREPARE FOR THE SES WRITING WORKSHOP

Pre-‐ workshop homework will consist of writing five (or more) accomplishments with an average of 400 words each. We will send you a template for your Top Ten List of Accomplishments and the five-‐page SES resume.

We will send you the e-‐Book version of The New SES Application to review in advance. Update your federal resume with your most recent position, including dates and duties;

bring it to class in a hard copy format and on your computer or disk. Bring your most recent performance evaluation, if available. Bring any target vacancy announcements (current or past) for analysis of keywords and

skills.


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Bring your laptop if you have one. We have 10 laptops; please let us know if you need to reserve one. Our training room is equipped with free WiFi.

Be prepared to write during the workshop. Be prepared to practice your interview ECQ stories in the class with camera and video

screen. SES TWO-‐DAY WORKSHOP DELIVERABLES

Understand the federal SES hiring process Identify your ECQs and the 28 Leadership Competencies Develop, articulate and write executive level work experiences and

accomplishments Develop and write the new Five-‐Page SES Federal Resume Prepare and respond to Technical Qualifications Prepare and practice for the SES Behavior Based Structured Interview (Mock

Interviews & Video Playback) Post-‐course: 5 hours of professional editorial review for the Five-‐Page SES Federal

Resume ($1,000 value) Confidence, knowledge, and inspiration to write your SES application with your best

executive leadership accomplishments based on OPM's ECQs and the Leadership Competencies.


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SES EXECUTIVE CORE QUALIFICATIONS WRITING WORKSHOP COURSE AGENDA Pre-‐Class Webinar: One-‐hour introduction of the CCAR Model for preparing the Top Ten accomplishments list, and overview of the ECQs and 28 Leadership Competencies. Class participants will receive a copy of the new book, "The New SES Application" -‐ the course curriculum, resume template and CCAR homework. ** Please turn in a copy of your federal resume, your Top Ten accomplishments, and any ECQ drafts to Diane Hudson Burns before the class begins -‐ and bring a copy to class to work on your laptop. DAY 1 SES Basics | Introduction to the Five-‐Page SES Federal Resume 8:00 – 8:30 a.m. Speaker & Class Member Introductions 8:30 – 9:00 a.m. Exercise (Small groups and class discussion)

Accomplishment Introductions -‐ discuss and share one or two accomplishments from participants' Top Ten accomplishments list

Chapter 1 9:00 – 9:30 a.m. SES Basics

About the SES | Vacancies | ERB & QRB

Chapter 2 9:30 -‐ 10:00 Are You SES Ready? Leadership Journey

Review Accomplishments up the ladder Exercise: Class Activity / Case Study: Where is this applicant on the

Leadership Journey? 10:15 to 10:30 -‐ Break

Chapters 3 & 5 10:30 to 11:00 Different SES Application Formats

Review of Announcements & Application Requirements Introduction to the CCAR Story-‐telling format Five-‐page SES Federal Resume


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10-‐page Traditional Format ECQs and Leadership Competencies TQs Cover Letter

Chapter 4 11:00 to 11:30 Mapping

Exercise: Mapping your Top Ten List of Accomplishments into the ECQs | Distribute ECQ Grid

Chapter 6; Index & Case Studies 11:30 to 12:00 The New Five-‐Page Resume-‐Based Format

Exercise: CCAR Interview – looking for a volunteer Exercise: Add your accomplishments into your Federal Resume

12:00 to 1:00 – Lunch

Chapter 9 1:00 to 1:45 Writing & integrating accomplishments into the Five-‐Page SES Resume

Class Time -‐ Fill in Five-‐Page SES Federal Resume Template with CCAR accomplishments

Chapter 5 1:45 to 2:30 Consultations

One-‐on-‐one Five-‐page Federal Resume Reviews ECQs and Leadership competencies

2:30 to 2:45 – Break

Chapter 5 2:45 to 3:15 Announcement Analysis for Keywords & Online Review of Application Requirements

Class Exercise: Finding keywords for your federal resume 3:15 to 4:00 "Tell Me About Yourself"


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Exercise: Develop and practice 30-‐second introductory statement 4:00 to 4:30 Wrap-‐up and Q&A DAY 2 Five-‐Page SES Federal Resume Writing and Structured Interview 8:00 to 8:15 Q&A From Day One

Chapter 7 8:15 to 9:00 Lessons Learned

QRB Disapproval Letters and Comments Top Writing Tips for Executives and to Meet QRB Requirements

Chapter 1, Case studies, and the SES scoring grid 9:00 to 9:30 Review of the Five-‐Page SES Federal Resume Case Studies

Exercise: Class members act as members of the ERB and QRB and evaluate resumes and ECQs with the SES ECQ Scoring Grid (Small groups, and on-‐screen as a class)

9:30 to 10:15 Class Writing

Finish up writing Five-‐Page SES Resumes Consultations

10:15 -‐ 10:30 -‐ Break 10:30 to 11:30 Exercise | Live Resume Critique

Live edit of a class member's five-‐page federal resume; class materials analyzed and critiqued live

Participants may volunteer to send their resume to Diane for live track change reviews and improvement

Final Consultations and Writing before lunch 11:30 to 12:30 -‐ Lunch


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Chapter 8 12:30 to 1:30 Behavior Based Interview Techniques – PowerPoint Overview 1:30 -‐ 1:45 -‐ Break 1:45 to 4:00 Behavior-‐Based Interview Role-‐Playing with Camera 4:00 -‐ 4:30 Final Wrap-‐up and Q&A


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SES ECQ TRAINERS AND CONSULTANTS

Kathryn Troutman

President & Founder, The Resume Place For more than 30 years, federal job search and federal resume-‐writing expert Kathryn Kraemer Troutman has assisted job seekers with landing jobs with the US government. Her expertise in this marketplace led to Troutman being nicknamed the Federal Job Search Guru. Troutman was also a pioneer in developing and streamlining the format now accepted by government agencies. Kathryn is a popular federal career trainer throughout government with signature training strategies that result in new ideas, motivation for writing, and confidence building. As a Senior Executive Service ECQ Instructor and Executive Coach, Kathryn advises SES candidates in development of ECQs, coaches in the Top Ten List of Accomplishments writing strategy, and prepares SES candidates for executive interviews. Kathryn has trained ECQ writing strategies in more than 25 agencies for CDP and other leadership programs. As the director of an expert federal resume-‐writing team, Troutman understands the needs of all types of federal job seekers, including those already in government seeking a change, newcomers and those looking to return. Every year, she trains thousands of people, including employees and human resource professionals at more than 50 federal agencies on federal resumes and KSA (knowledge, skills and abilities) writing. Troutman also runs The Resume Place, a resume-‐writing and federal-‐job search consulting firm in Baltimore. In 2003 and 2004, Troutman's books Ten Steps to a Federal Job and the Student's Federal Career Guide (co-‐authored with daughter Emily Troutman), were recognized as "Best Career Book" at the Publishers Marketing Association Awards. Her best-‐selling title, the Federal Resume Guidebook, is now out in an all-‐new 5th edition, and she has also created a companion CD-‐ROM of federal resume templates/samples.


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Diane Hudson Burns Co-‐Author, "The New SES Application" SES Strategist & Writer / SES Project Manager, The Resume Place Certified Federal Job Search Trainer & Counselor Certified Professional Resume Writer & Coach Certified Leadership & Talent Management Coach Federal Government Resumes & Applications Procedures Specialist | Military Conversion Authority

Diane Hudson Burns is a multi-‐credentialed career coach and executive writer and editor, specializing in posturing federal and non-‐federal employees to enter the federal government's Senior Executive Service (SES) and higher GS levels. She is an expert in writing SES and ECQ packages, coaching clients to define their strengths and "tell their leadership stories" according to the ECQ leadership competencies/requirements. She aptly analyzes clients' core leadership qualifications and maps them to the ECQ competencies.

Diane is an experienced trainer in Federal Resume, ECQ/TQ, and KSA writing topics for SES Leadership Development Program Candidates at the Naval Ship Yard at Capitol Hill, and other Federal agencies (Army, Air Force, Marines, Coast Guard), as well as industry, academia, and DoD contractors; for military employment readiness specialists and retiring military; and train-‐the-‐trainer at industry conferences internationally.

As an award winning resume writer, her achievements include "Best Executive Resume” award by PARW/CC. Her resumes, cover letters, and case studies are published in more than 60 books and periodicals including co-‐author of The New SES Application (publication October 2011); chapter author on military to civilian in the Federal Resume Guidebook, Third, Fourth & Fifth editions; chapter author on SES and Military Transitions in the Federal Resume Guidebook, Fifth edition; case study author for Ten Steps to a Federal Job, Second edition, multiple case studies author for Creating Your High School Resume, Third edition; Resumes for Dummies, the Expert Resume series, and others. She writes columns and articles for numerous organizations and serves as the Veteran Expert for Job-‐Hunt.Org and as the Federal Expert for Workforce50.com.

Diane formerly held a federal job as a Special Agent Investigator for the Department of Defense, and was a Recruiter/Employment Specialist for a major aerospace corporation in Los Angeles, California. She received a degree in Journalism from California State Polytechnic University, and a number of industry credentials. Diane is an active member of the Board of Directors, Professional Association of Resume Writers/Career Coaches (PARW/CC) and creator and Director of the Certified Professional Career Coach program (with 300+ students globally); and an active member of the Career Management Alliance, including winner of the first annual Career Industry Mentor Award, 2010. She also serves as an outplacement coach for such organizations as CareerBuilder (Keller Management School MBA candidates), various companies, and military programs.

During the past 18 years, Diane navigated four international moves, living abroad for 12 years and in the Washington, DC/Baltimore corridor for five years.


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Timothy W. Cannon, MA Senior Management Consultant, United Solutions and Services Adjunct Professor, University of Maryland University College

Mr. Cannon has over 35 years of federal government and military experience with expertise in the areas of strategic human capital management, HR operations, leadership coaching, counseling, organizational development, employee development, change management and facilitation. He has accumulated a solid record of accomplishments including making numerous contributions resulting in the improvement of the management of federal human resources and increasing organizational effectiveness.

He successfully transitioned from the military as a commander of a military human resources command to federal government services. After executive level human capital management positions with the Department of Treasury, the Library of Congress and the Department of Homeland Security’s Federal Emergency Management Agency he began his HR consulting career with his firm Main Gate, LLC. Mr. Cannon has been involved in federal human capital management consulting work in health care, federal automated hiring systems and the defense sector.

Mr. Cannon is a former member of the Senior Executive Service, is a retired Army Colonel, holds a Certificate in Leadership Coaching from the George Washington University and serves as an Adjunct Professor in HR Management for the University of Maryland University College.

Mr. Cannon has a BA degree in Public Service from the University of San Francisco, and a Master’s Degree in Human Resources Development from Webster University, St. Louis, MO.

Mr. Cannon and his wife reside in Alexandria, VA.


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Paul R. Thompson Retired from the Office of Personnel Management, Executive Resources Paul R. Thompson is a management consultant based in the Washington, DC area. Mr. Thompson retired from Federal service late in 2010 after a long and varied career in human resources management at the U.S. Office of Personnel Management. Among his many positions at OPM, Mr. Thompson served on the evaluation team for the groundbreaking Navy (“China Lake”) pay banding/pay-‐for-‐performance demonstration project and later managed demonstration project development, serving as OPM lead for both the NIST performance pay and USDA staffing demonstration projects. The USDA project pioneered the category ranking staffing system that has since become universal across the Federal Government. Mr. Thompson was also instrumental in developing the first framework for Human Resource Management accountability, and later managed OPM’s human capital outreach to several human and natural resource agencies. More recently, he managed Senior Executive Service (SES) policy for OPM, and led a project to establish a resume-‐based application process for potential SES members. Mr. Thompson has written several reports and articles over his career, and was the primary author of the first Federal Human Capital Survey summary report in 2002. Since becoming a consultant he has worked with GSA on SES performance appraisal system certification, and is currently designing and implementing a new performance management system at the National Labor Relations Board. A native of Minnesota, Mr. Thompson is married and has two adult sons. He holds a B.A. from Carleton College, an M.A. from the University of Wisconsin-‐Madison, and an M.B.A. from the University of Maryland-‐College Park. He is an ardent amateur musician and also enjoys travel, baseball, theatre and movies.


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PAST PERFORMANCE AND REFERENCES:

Ron Rothberg SEA 10TD.3 NAVSEA Workforce Development Branch 202-‐781-‐3185 Taught the two-‐day program for Commander Leadership Program attendees, plus other senior managers at NAVSEA for three years, from 2007 to 2009. Joan Gudinas, YA-‐02 CDE Program Manager HQ AFPC/DPIFA 555 E Street West, Ste 1, Room 133 Randolph AFB, TX 78150 Commercial: 210-‐565-‐2524; DSN: 665; FAX 7150 Taught three sessions of the two-‐day class to Headquarters US Air Force, Pay Band 3 and Pay Band 2, Career Broadener attendees in October and November 2009; and 12 sessions (130+ participants), summer 2010.

This program has also been taught to NASA Leadership Development, USDA Agriculture Marketing Service Leadership Development, EPA Leadership Development, and Department of Interior Leadership Development Programs.

VENDOR INFORMATION:

Federal Career Training Institute Training division of: The Resume Place, Inc. 89 Mellor Avenue, Baltimore, MD 21228 Phone: 410-‐744-‐4324 / Fax: 410-‐744-‐0112 Kathryn K. Troutman, President Kathryn@resume-‐place.com Bonny K. Day, Training Coordinator Bonny@resume-‐place.com Small, woman-‐owned business GSA Schedule holder CCR Registered Accept Government Credit Cards WAWF Acceptable CAGE/NCAGE 87480 DUNS 829351761 NAICS Code 611430 www.resume-‐place.com

ses agenda (for pdf) (11-8-2011-dhb) · announcingnew(workshop:(mastering$the$ses$application$ $ -...

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