services for adults with disabilities in polk county october 5, 2013
TRANSCRIPT
Services for Adults with Disabilities in Polk County
October 5, 2013
Goals of the System
• Independent or supported living•Community participation• Employment
Adult Services in IowaA Transition
• Moved from a County-Based System to a Regional or State System• The intent is to have an even set of
services across the state and be able to add more services.• Polk County is its own region• Similar to building an airplane in flight
Funding
• Primary funding source for services is Medicaid which is a combination of federal and state dollars
• Pays for community living, employment, day services, respite, case management and other services
• Other sources include Iowa Vocational Rehabilitation Services (IVRS) and county
Case Management
Complex system revolves around case management
• Determine eligibility• Help consumers and family members
navigate the system • Develop plans• Make referrals • Arrange funding
Array of Services
•Community Living• Employment• Training•Post Secondary Education•Community Integration
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Community Living Providers
Link Associates CandeoMainstream Living Easter SealsCrest Services BroadlawnsThe Homestead HOPEBehavioral Technologies Child ServeProgress Industries Behavioral Health
ResourcesOptimae LifeServices
Community Living Options
• Community Housing
– Residences typically owned, rented, leased, by the organization
– Approximate other homes, apartments, townhouses, in the neighborhoods in terms of size and number of individuals.
– Long-term housing that provides stable, supported community living and services are focused on home and community integration.
Community Living Options
Supported Living –Owned, rented, or leased by the person or
persons who live there.– Two to four persons living in a residence. – Service planning often identifies the
number of hours and types of support services provided.–Generally long-term in nature but may
change depending on the needs.
Community Living Successes
• Moved from institutional living in the 60’s to large group homes in the 70’s and 80’s and now to generally comparable living situations as people without disabilities.
• Successful in developing and maintaining integrated living arrangements for people with disabilities.
• However, in the U.S. we still have over 700,000 people with intellectual disabilities living with parents who are 60 and older
Three Community Living Challenges
1. Homelessness still plagues people with mental illness
2. Accessible housing in short supply3. Lack of qualified direct support workers– Totaling over 70,000; direct-care workers are
Iowa’s largest occupation – Need 12,000 more by 2018– 64% turnover rate due in large part to low pay
Employment Services Options
• Organizational Employment– Facility-based work
• Competitive/Supported Employment– Individual placements
• Day Habilitation or Community Integration– Provides opportunities for the community
participation of the persons served when employment may not be an option.
Employment Outcomes a Different Story Than Community Living
• Unemployment rate for people with disabilities is between 65% and 70% and many reasons–Changing Labor Market – Employer attitude– Lack of skills and education– Transportation– Social Security
Labor Market
For some decades now, the U.S. labor market has experienced increased demand for skilled workers. – Job openings that require at least some
postsecondary education or training will make up 64% of all job openings and will include the majority of long term career jobs.
– The majority of job openings for people with high school or less will be low-wage jobs and many of these will be part time or transitional jobs.
Survey Findings
Employers were asked to list the reasons why they thought people with disabilities were not actively recruited or hired.
• Costs of providing accommodations • The “skills gap”• Concerns about attendance and retention• Fear of or experience with legal problems• Not sure how to find qualified candidates
Employment Approaches
1. Job Placement and CoachingCommunity Organization works with an
individual to prepare him/her for employment
Help with job goal, application, resume, soft skills and contacting employers
After placement provide training and follow-up
Employment Approaches
2. Workplace Immersion/InternshipsEmployabilityProject Search
Employ Ability• Employ Ability is an internship program for
individuals with disabilities to learn community safety skills, employability skills, and work skills.
• Complete a series of internships with different employers over a three month period Exposes them to a variety of different work environments
• Learn how to create and update a resume, learn and practice interview skills, and complete applications.
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Project SEARCH• Nine month program for students with disabilities in
either their last year of high school or after graduation.
• Takes place within a business• Individuals served are 18 to 25 years oldA typical day includes:• Classroom instruction in employability and
independent living skills • Participation in 3 worksite rotations• Current sites at Methodist, Mercy, DMACC , Child
Serve, and Hy-Vee
Employment Approaches
3. Sector ApproachIdentify labor market sectors where there
are job openings and career mobility or pathways.
Many of Iowa’s industries that are driving job creation are dominated by middle-skill jobs, which require more than a high school diploma but less than a four year degree.
Four Industries of Growth
Employer tables convened to discuss common workforce needs
Create employer led Workforce Partnerships
Dual focus to serve both the employers and the workforce
Purpose of Workforce Partnerships
• Bring better qualified candidates to employers
• Retain qualified candidates• Move incumbents up within their
organizations into sustainable wage positions
Four Areas for Employment
1. Advanced Manufacturing2. Financial Services3. Construction4. Health Care
Preparing Workers (Soft Skills)Work Preparedness Program• Targets individuals in job search to provide them
with training :o Digital Literacyo Customer Serviceo Work Behavior Skills/Soft Skills
Workplace Simulation• Gives participants the opportunity to practice new
skills/habits where it’s “safe”• Five weeks in length running a distribution supply
company.
Employment Skills Training (Hard Skills)
Employment Skills Training Services are organized formal training services that assist a person seeking employment to acquire the skills necessary for specific jobs or families of jobs.
Short-term, typically 6 to 10 weeks with a combination of classroom and on-the-job training
Generally provided through DMACC, trades, or community organizations.
Service Providers in Polk County for Employment/Training Services
• Link Associates• Easter Seals• Goodwill Industries• Candeo• HOPE• Central Iowa Works
Choosing a Provider
• Scorecard–Barriers to employment–Populations served–Type of job placements–Referral to placement time–Hours worked and wages earned–Job retention
Employer Survey Findings
• Twenty seven percent of companies recruit people with disabilities
• Nineteen percent report employing people with disabilities.
• Among small companies 10.7 percent report employing people with disabilities
• 22.6 percent of medium-sized companies • 53.1 percent of large companies report
employing people with disabilities.
Changing Perceptions
Change attitudinal barriers by• Providing facts and statistics to dispel myths
about people with disabilities. • Help employers understand the connection
between employing people with disabilities and gaining access to customers with disabilities, their family members, and friends.
• Personal Experience • Employer to employer
Changing Perceptions
Costs of Accommodations and Benefits Impact– Many cost $0. According to the Job
Accommodations Network, two-thirds of reasonable accommodations cost less than $500.
– According to a Cornell University study, human resource managers report their company’s health, life and disability costs rarely rise in response to hiring people with disabilities.
Changing Perceptions
Attendance, Punctuality and Performance– A review of multiple studies revealed that
employees with disabilities have better safety records, equal or better turnover and absentee rates, and equal or better job assignment flexibility, compared to non-disabled employees.
– A recent study found that nearly all the employers (97%) who had hired someone with a disability in the past indicated they would hire an individual with a disability again in the future
Economic Impact
– Eighty-seven percent (87%) of Americans say they prefer to patronize businesses that hire people with disabilities.
– A survey conducted by the Gallup organization asked customers what they think “makes a business a good one.” The top three responses
(1) Those that offer health care insurance (2) Those that treat the environment well (3) Those that hire people with disabilities
The ADA
• Passed in 1990 and amended in 2008• ADA is not an affirmative-action law but
an equal opportunity law.• The objective is not to create jobs for
people with disabilities or fill quotas, but instead make it possible for them to fill jobs that would exist in any case
The ADA and Disclosure
Every job seeker with a disability is faced with the same decision: "Should I or shouldn't I disclose my disability?“
The worker with a non-apparent disability must make a choice without knowing– How the employer will respond to disclosure– How far the information will spread in the workplace – What ways it might impact on his or her personal or
professional quality of life over time. Ultimately, the decision of whether to disclose is entirely
up to the person.
The Stigma Factor
Harris Poll
Percent of Public “Very Comfortable” with Disability–Wheelchair User: 58%–Blind: 46%–Deaf: 38%– Intellectual Disability: 33%–Mental Illness: 19%
Solutions for Improving Employment
1. Improve secondary education for students with disabilities and enhance transition services from school to adult life
2. Increase access and support for postsecondary education and training
3. Better utilization of funding, moving away from segregated services to community employment
4. Extensive employer awareness campaigns and utilization of workplace immersion strategies and sector approaches
5. Different employment models, including self employment, staffing companies, and businesses operated by people with disabilities
