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Services by AirbusPortfolio

Dear customer,

Services by Airbus was founded in June 2015, with a clear mission: deliver world leading integrated aviation services, creating value and enhancing your performance. As part of Customer Services, we complement our Customer Support mission – as ONE Airbus commitment toward our customers.

We leverage our unique aircraft OEM position lead to design and deliver the highest standards of services. Either offered on a stand-alone basis or integrated as complete solutions, our services cover your current and evolving needs throughout your value chain with a simple motto: Bring the unique Airbus knowledge and experience to your critical need.

With such a portfolio of services, it is essential to present our offer from your perspective. Our services are therefore organised along four main domains - Maintenance, Upgrades, Flight Operations and Training.

In your daily operations these domains are linked and intertwined. As are our services! We have developed packaged solutions to provide you with a complete portfolio of end-to-end life-cycle solutions provided by Airbus and its company network: SATAIR Group and NAVBLUE.

Behind these words, there is a professional and enthusiastic team of more than 3,000 people worldwide which are committed to innovate, design and deliver your Airbus Services.

Feel free to contact us. We are at YOUR service.

Welcome to Services by Airbus Portfolio Catalogue!

Laurent MartinezHead of Services by Airbus

Serge PanabièreHead of Services Business Development & Marketing

17 Flight OpsLocations10 Material &

Logistics Centres

14 Maintenance & EngineeringCentres

16 TrainingNetwork5 FHS

Pools

FiltonBroughton

Waterloo

CardiffCambridge

Sepang Kuala Lumpur

Mobile

Bogota

Porto

Mexico city

Tunis

Bremen

Stockohlm

Taiwan

Ho Chi Minh

Gujarat

New Delhi

Bangkok

Jakarta

São Paulo

Buenos Aires

Toulouse

Wichita

PhoenixPhoenixDallas

Madrid

Bangalore

Hong KongAtlanta

Beijing

Copenhagen

Frankfurt

Dubai

Hamburg

London

Miami

Washington

Singapore

Worldwide presence

More than 3,000 people worldwide.

Important information This document is for information only and is describing the products and services available in the Airbus Customer Services Catalogue in June 2016. It is not meant to be used as a basis for Purchase Order issuance. For any further information on Airbus products and services or ordering process, please refer to the corresponding Airbus Customer Services Catalogue, accessible through AirbusWorld portal.

Maintenance page 7 1Upgrades 2Flight Operations 3Training 4Packaged Solutions 5

ServicesPortfolioOverview

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Your benefits

Training006

Maintenance 007

Maintenance

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Start with a smooth fleet entry-into-service for the provisioning of ALL your material categories

Access to parts sales, repair, lease or exchange on an ad-hoc basis through a SINGLE channel

Perform Get high operational reliability performance through tailored and INTEGRATED solutions

Airbus Airbus and Multi Fleet

Transport solutions available for all type of Services

Long-term agreement ensuring fixed pricing conditions for a certain period and/or parts availability delivery performance

MAINTENANCE PORTFOLIO OVERVIEW _

To ensure the maximum availability and reliability of your aircraft, Airbus offers a wide range of services on Mainte-nance & Engineering and Material Management to opera-tors, MROs and OEMs. With the combination of Airbus FHS and Satair Group strengths, benefit from 3 material solutions to fit your maintenance strategy for all material categories. For your entry into service, Services by Airbus offers an optimised initial provisioning package (Start) covering all material to start your operation. Whether you are looking for parts on an ad-hoc basis, new or used condition, Satair Group’s ordering team will provide you with worldwide access to Airbus parts, tools, modifications kits and supplier parts (Access). To guarantee your parts availability, Services by Airbus delivers integrated and cost-effective solutions aimed at securing your aircraft technical performance with minimal risk and investment (Perform). In addition to Material services, Services by Airbus provides also line and base maintenance, as well as fleet technical mana-gement services to guarantee your aircraft availability and on-time performance (Infinite). With the trend of digitalisa-tion, Airbus values your data to allow fast and right decision making through innovative e-solutions and Airbus Smarter Fleet ®.

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Start Access Perform

e-SolutionsADOC Web Maintenance Job Card Publisher AIRMAN-web A320-family A330, A340 A380, A350CrossLogbook Airpl@n Airbus Real Time Health Monitoring A380, A350Repair Manager Airbus Smarter Fleet ® solutions Maintenance Mobility - Airbus Smarter Fleet ® Prognostics and Risk Management Airbus Smarter Fleet ® e-Doc Browser - Airbus Smarter Fleet ®

Expertise and other servicesAirbus Material Seminars Integrated Purchasing Programme Customised Spares Logistics

Consulting servicesMaintenance & Engineering Material Management

Material planning & recommendationsStandard provisioning documents Supplementary Provisioning documents Maintenance provisioning documents

Structural partsParts sales Parts repair, exchange, Lease Lease Service Solution

ComponentsComponent sales Component on Demand Provisioning solutions Flight Hour Services

Consumables Expendables Standard partsAircraft CES parts sales

Engine CES parts sales

Airbus Managed Inventory

Integrated Material Services

Modification kitsModification kits sales

Tools Tool sales

Tool packages Tool lease and repair

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38

41

10

12

15

20

2425

Airbus Multi Fleet

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Contact [email protected]

Standard provisioning documents

Supplementary provisioning documents

Airbus provides you with material provi-sioning data concerning spares and tools planning and purchasing for a given fleet of aircraft. Airbus Provisioning Services delivers recommendations which are tailored to your needs and based on your customised pa-rameters. These standard provisioning documents are made to help you better prepare your Entry Into Service or fleet growth and consist of Recommended Spare Parts Lists (RSPL), Detailed Parts Lists, Tools & GSE recom-mendation and Spec2000 provisioning files.

Those supplementary provisioning docu-ments aims to support you better prepare your Entry Into Service or Fleet Growth. They consist of Material Storage Data (MSD), Fleet commonality analysis (FCA), Must Have Recommendation and X-File Part Fabrication Material. Provisioning data is available in Spec2000 chapter 1 formats. The X-file contains a list of local manufacturer part numbers and the required raw material.

Material planning & recommendations

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Maintenance provisioning documents

[email protected]

For the operation of the in-service fleet, Airbus offers a variety of planning services to enhance material availability for mainte-nance events. Airbus ensures that, for both scheduled and unscheduled maintenance, customers can get all the material they need without jeopardising the planned aircraft ground-time.

Fly Away Kit Recommendation is a selec-tion of the most needed spare parts for on-board storage, based on the Recommended Spare Part List (RSPL) and customer usage parameters. The range of spare parts within this kit covers LRU, LMP, STD, Tooling as well as efficient repair kits. All selected parts are based on ETOPS and MEL requirements as well as a long Airbus provisioning expe-rience. This recommendation is set for ope-ration to destinations without maintenance support.

Airbus Material Maintenance Forecast (AMMF) is a customised material recom-mendation to provision the right material for heavy maintenance events (C-Check or Structural Overhaul) and reduce the amount of high priority and AOG orders. This fo-recast integrates consumption data from more than 2200 maintenance events from more than 120 Airbus operators worldwide and is adjusted for aircraft age, effectively of Spare Parts for specific Aircraft (Manufac-turer Serial Numbers), utilisation profile and environmental conditions, and is tailored to the maintenance work package.

Airbus Component Replacement Data (ACRD) is a document which is reflecting all necessary items, the customer will need for replacing all positively recommended LRUs in the customers’ s RSPL. It consists of tools, expendables consumables and ground support equipment. The ACRD is based on the latest revision of RSPL, AMM and IPC.

Your benefits

Reduced effort in planning and preparation for a maintenance event

Reduction of orders on AOG and high priority basis

Prevention of delays during maintenance event due to missing material

Reward scheme for data sharing

Decreases the cost of mainte-nance material by enabling advanced / early purchasing at best market price

Provision the right material for heavy and base maintenance events and secure higher material availability

Considerable time savings in obtaining information about all required maintenance items by eliminating the need to read through a large amount of Maintenance documentation (ACRD)

Consolidation of all materials linked to a LRU part number in one single document in a clearly arranged layout (ACRD)

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ContactAirbus (Cage Code D4296):• Airbus Spares• SPEC2000 (SITA HAMBI7X)• Airbus COD Satair (Cage Code R1120):• Satair Direct• ATA, SPEC2000,

SPEC2000XML (SITA)• Satair COD

Contact

Airbus SparesCustomer Order [email protected] Account Director

Excellent fit

High reliability

High durability

High service-level

Continuous product improvements

High residual value

Field support

New parts Parts related to the body of aircraft and structure parts. Examples: Fuselage, doors, access panels, fairings, flight control surfaces of an aircraft and their accessories and controls.

Used and surplus parts Airbus is offering certified used and surplus material. In order to best support the opera-tors in reducing inventory and maintenance costs and support AOG assistance, Airbus offers a portfolio that includes both Airbus structural parts and Original Equipment Ma-nufacturer (OEM) components in a certified serviceable condition.

Parts sales Provided by Satair Group

Structural parts

Your benefits

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Airbus offers repair services for Airbus Proprietary Parts with the capability and quality of a world-class Original Equipment Manufacturer (OEM). The Airbus Repair Management department acts as the customer’s single point of contact for spare parts repair related issues and handles all administrative details for the customer’s repair orders.

[email protected](Europe, ME, Asia Pacific, China)[email protected](Americas) or your Account Director

Parts repair, exchange, lease Provided by Satair Group

Part exchange service To minimise your operational downtime, Airbus offers an extended range of parts for exchange, such as rudders, elevators, winglets or sharklets, before or after the removal of your part. • 24/7 availability via AOG desk

• Over 11,000 different new and used units available worldwide

• Parts exchange in advance before removal

• Attractive exchange prices for used and fully serviceable parts

• Parts delivered in latest technical standard condition

Part lease service Airbus offers a lease service for proprie-tary parts that enables you to continue to operate your aircraft while unserviceable parts are temporarily being removed and repaired. This helps you to avoid capital commitment for high value parts. • 24/7 availability via AOG desk

• Over 11,000 new and used units available worldwide

• Guaranteed stock of essential flight control parts

• Parts delivered in latest technical standard condition

• Attractive lease fees

• Flexible lease period with option to extend or to convert to purchase

Part repair capabilities Our Airbus Repair and Partner Repair Shops have combined structural repair and manufacturing experience and can provide you with comprehensive solutions, whether you require a minor repair or a complete overhaul. Additionally, fixed repair packages are now offered for several part numbers (e.g elevator, glazing) in order to allow cus-tomers to monitor upfront budgeting and lead times.• EASA/FAA/TCCA/CAAC certifications

• All types of damage and malfunctions

• Fleet-wide engineering and design knowledge embedded into repair

• Advanced lease or exchange options prior to repair

• Guaranteed repair times

• Customised repair scope adapted to your needs

• Global footprint in USA, Europa an Asia

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ContactYour Account Director

No upfront investment required

Highest technical standards

Simple use and return process

Large pool available





Airbus provides you with a special tailored Lease Service Solution (LSS) for structural parts to support your major maintenance tasks. An onside available part mitigates risks of non-part availability, extended grounding times in case of major findings and unex-pected high costs.

Lease Service SolutionProvided by Satair Group

Structural parts

Your benefits

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ContactAirbus (Cage Code D4296): Airbus Spares (application on AirbusWorld) SPEC2000 (electronic ordering via SITA) Airbus Customer Order Desk (COD)

Satair (Cage Code R1120): Satair Direct ATA, SPEC2000, SPEC2000XML (SITA) Satair COD

ContactAirbus Spares Customer Order [email protected] Account Director

Component sales

Components

Line Replaceable Unit (LRU) New ConditionA part, assembly or end item which can be readily changed on an aircraft during line maintenance operations. LRUs are consi-dered as economically repairable and can be returned into a serviceable condition. Rotable LRUs are supported by a Com-ponent Maintenance Manual (CMM). A list of applicable LRUs can be found in the Recommended Spare Parts List (RSPL).

Line Maintenance Breakdown Part (LMP) New ConditionA Line Maintenance Breakdown Part is a sub-component of an LRU (Line Repla-ceable Unit) which may be replaced without removing the LRU from the aircraft. De-pending on its complexity, an LMP can be repairable or expendable. A list of applicable LMPs can be found in the Recommended Spare Parts List (RSPL).

LRU and LMPUsed ConditionAirbus is offering certified used and surplus material for about one year. In order to sup-port best the operators in reducing inventory and maintenance costs and support AOG assistance, Airbus offers a portfolio that in-cludes both Airbus structural parts and Ori-ginal Equipment Manufacturer (OEM) com-ponents in a certified serviceable condition.





Continuing Airbus FHS successful expansion and recognition as a key industry player, Airbus FHS now extends its customer offer by introducing Component On Demand for new and used parts on A320, A330, A340, A350XWB and A380.

Standard Exchange servicesReplace your deficient LRU with a serviceable one and we manage the repair loop.

Loan servicesGet a serviceable LRU on lease for a certain period of time.

Repair servicesAccess our strong network of repair partners, we’ll monitor for you the repair, test and overhaul.

Component on Demand

Components

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Your benefits

More than 1,000 part number references extended over three locations: London, Singapore and Kuala Lumpur.

Recent components at latest technical standards, free of Parts Manufacturing Approval (PMA) and Designated Engineering Representative (DER).

Repair services benefiting from Airbus experience in selecting the best-in class repair stations.

Component On Demand combines both aircraft manufacturer expertise and Airbus FHS Engineering to deliver access to:

Airbus Component On Demand will help you to find the right spare to dispatch your aircraft

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ContactSend your request with Part Number reference to [email protected]

Provisioning solutions

For your entry into service, Services by Air-bus offers an optimised initial provisioning package covering all material to start your operation.

Provisioning packages Relying on the aircraft manufacturer tech-nical expertise, we will help you to select and define the right scope tailored to your operations and needs; using the Recom-mended Spare Parts List as a baseline. These packages aim to consolidate the provisioning of new and used vendor parts and integrate other material categories as per the individual requirements of each specific customer. Airbus will be your single focal point taking over order handling, sourcing, tracing of parts as well as the consolidation. We take care of all provisioning orders and shipments with each single supplier and provide you with a regular update of the order status. All parts will be inspected and quality assured by Airbus.

Fly Away Kit Packages Based on the Fly Away Kit Recommenda-tion, all parts and tooling required to take on-board can be purchased via an Airbus Fly Away Kit Package deal at attractive conditions. The Fly Away Kit solution is the appropriate one for operators having special requirements: This solution provides the most convenient way of purchasing all spares of the Fly Away Kit Recommendation. To minimise your administration process and to save time, all parts are offered as a set price from one source. Airbus will take over the parts ordering for you. By taking the recommended parts and tooling on board the aircraft operators can become independent of local parts, too-ling availabilities and service providers. It is designed to save grounding time caused by potential spares parts shortages at exotic destinations. To go one step further, we offer on-board storage solution on-demand, meaning all parts will be integrated into one container to ensure easy handling during operations. Airbus can offer on-request customised on-board storage solution with two different options to enable highly flexible operations and match your operational needs as fol-lows: • Airframe solution or

• Container storage solution.

For the container, the size of that package is optimised for on-aircraft storage within a LD3-46 container.

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Your benefits

Secured parts deliveries

One single order point with full status visibility

Cost effective through consolidated shipment

Minimised AOG risks

Airbus high quality standards

Tailored package offer

Cost-efficient spares packages

Airbus technical expertise and experience on provisioning

Provisioning packages

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Core Unit return

Replenishment

Repair loop

Pool

OEMsPool concept

Airbus FHS

3

56

4

Remove Unserviceable Unit

On site stock

Airline

1 2 Install Serviceable Unit

Airbus has set-up a dedicated organisation, to deliver Airbus Flight Hour Services (FHS) which consists of guaranteed solutions ranging from component supply and repair to full airframe maintenance. FHS Components guarantees all primary line replaceable units (LRUs) spare parts availa-bility through an exclusive on-site stock and a mutualised pool access service, as well as state-of-the-art repair services.

The FHS Components service provides customer with:• Critical line-replacement units (LRUs) on-site

stock inventory positioned at customer main base and selected outstations.

• Standard exchange Pool access, which facilitates main base and outstations stock replenishment.

• Components maintenance services cove-ring repair services at Original Equipment Manufacturers (OEMs) or repair stations of all selected unserviceable components, vendors management, warranty adminis-tration, modification of components (ADs, SBs) and reliability monitoring

• Logistics services between the pool and repair station (transportation between on-site stock and pool remains optional)

• Specific solutions also can be developed for high-value components (nacelle, lan-ding gear, APU, cargo loading system, slides and more).

FHS-Components

Components - Flight Hour Services

Reducing your investments, simplifying your material management

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Your benefits

Guaranteed spare parts availability

Reduced up-front spare investments

Predictable costs thanks to fixed prices

Reduced removal rate

Enhanced reliability monitoring and worldwide fleet data

Single interface delivering turnkey components solution

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FHS Components

Fleet Technical Management

AirframeMaintenance

Pool Access Repair

On-SiteStock

ComponentEngineering

FHS Components

FHS TSP Tailored Support Package

Your benefits

FHS-Tailored Support Package

The FHS Tailored Support Package (FHS-TSP) is an integrated suite of solu-tions combining FHS Components with Engineering Services and/or Airframe Maintenance: • Engineering Services module provides

Airbus expertise for an advanced Fleet Technical Management (Maintenance Pro-gram and Planning, Reliability Program, Engineering Support, Airworthiness Re-view etc.)

• Airframe Maintenance module deals with the execution of the scheduled mainte-nance: Line, Base and Heavy maintenance

Full FHS-TSP solution’s scope guarantees up to aircraft on-time performance (OTP), covering technical, logistics and mainte-nance delays.

Our commitment: Your fleet performance excellence!

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Guaranteed aircraft availability

Reduced risk of high cost operation disruptions

Unique airframer’s expertise to secure smooth entry into service

Advanced fleet technical management

Improved MRO performances through Airbus selection and integration

Single interface delivering turnkey maintenance solution

020 Maintenance

Contact

Airbus (Cage Code D4296): Airbus Spares (application on AirbusWorld) SPEC2000 (electronic ordering via SITA) Airbus Standard Parts team

Satair (Cage Code R1120): Satair Direct ATA, SPEC2000, SPEC2000XML (SITA) Satair COD

Contact Europe & Asia Pacific [email protected] Tel: +49 40 5076 400424/7 back-up by AOG Desk Airbus Spares accountAmericas [email protected]

Competitive Prices

Global Airbus ordering volume

Stock Availability

More than 10.000 active part numbers published on Airbus Spares

Order Flexibility

Worldwide sourcing including rare parts, 24/7/365

Customised Price Agreements

Stable prices without contractual binding

Airbus Services Synergies

Option to integrate into Airbus Managed Inventory (AMI) and Integrated Material Services (IMS)

Materials identified as raw material, compo-sites and chemicals are indicated as Consu-mables & Expendables and are handled wit-hin the Airbus standard parts team. These materials cover, for example, metal extrusions and profiles, plastic extrusions, wires, cables and protection, seals and strips, insulation material, tapes, paints, adhesives and lubricants, switches and hoses. Airbus relies on a worldwide partner network to supply and to source the material on demand.

Parts are manufactured in conformance with a standard specification which includes design, manufacturing, test and acceptance criteria and identification requirements. Applicable Standard Parts are mentioned in the RSPL. Moving Stan-dard Parts are stocked at Airbus sites and are available at attractive prices for orders on all priorities. For example: nuts, bolts, fasteners, rivets, bearings, clamps, electrical connectors, switches and many more. Airbus Material & Logistics has developed a turnkey service for your Standard Hardware ordering. An enlarged range of active Airbus part numbers is available in Airbus stock.

Aircraft Consumables Expendables Standard (CES) parts salesProvided by Satair Group

Consumables Expendables Standard parts

Your benefits

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The Engine CES are parts of an aircraft en-gine or engine accessory partsThe product may only be certified by the engine manufacturer.

We offer spares support for engine consu-mables and expendables for both turbo prop and jet engine configurations.

The engine manufacturers supported, but not limited to, include:• Pratt & Whitney

• Rolls Royce

• Honeywell

• CFF/SNECMA

ContactSatair (Cage Code R1120):Satair Direct ATA, SPEC2000, SPEC2000XML (SITA) Satair COD

Engine Consumables Expendables Standard (CES) parts sales Provided by Satair Group

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Back ordering

Material shipped

Material shipped

Supplier

Airbus

Contact [email protected]+49 (0)40 5076 3030

Customer

Record of material movement sent to Airbus

Airbus calculates re-order quantity and generates order in customer's system

Airbus Managed Inventory (AMI) service offers collaborative parts planning and au-tomated replenishment (of a configurable scope) of high usage non repairable parts, such as consumables, expendables and standard parts. Capturing the customer’s material consumption creates triggers to launch the replenishment process, thus significantly reducing the ordering cost, whilst achieving optimum inventories at agreed performance levels. The enhanced off-shelf availability of parts contributes to reduced aircraft maintenance turn-around times. Airbus manages the customer’s inventory level, for a customised scope of high usage parts in the customer’s warehouse, based

on an automated continuous replenishment process. Airbus optimises the inventory level through analysis of the parts’ consumption close to real-time. Recurring and resource intensive steps can be eliminated from order process. Inventory planning, ordering, order follow-up and the transportation process are ma-naged by Airbus. The customer may opt to configure the service to include an ever increasing amount of manufacturer parts and Standard Hard-ware parts. This promotes the service to a dependable source of maintenance parts providing sustained service levels at a pre-dictable cost to the customer.

Airbus Managed Inventory Provided by Satair Group

Consumables Expendables Standard parts

Your benefits

High guaranteed availability of material on-site.

Reduced stock levels and inventory costs.

No transportation or order follow-up expenses.

Lower administration costs.

A nominated AMI Manager as your dedicated single focal point focuses on performance manage-ment, daily operations, continuous follow-up, part scope configuration and inventory planning.

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Contact Orders for modification kits related to standard Service Bulletins (SB) can be placed with Airbus (Cage Code D4296) via: • Airbus Spares (application on AirbusWorld)• SPEC2000 (electronic ordering via SITA)• Airbus Modification Kit department

Integrated Material Services (IMS) is a solu-tion that manages the entire supply chain for airlines and MROs. This solution will cover all expendable materials and related pro-cesses.

The solution is an innovative new managed supply chain service offered to the airline af-termarket. Airbus and Satair experience over the years provides a wealth of knowledge in planning, procurement, distribution, quality and engineering that IMS will leverage. Satair Group has significantly increased the scope of this solution to include all ex-pendable parts providing a cost-effective material management service to airlines.

Integrated Material Services - Provided by Satair Group

Modification kits sales - Provided by Satair Group

Modification kits

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Contact [email protected](Europe, ME, Asia Pacific, China)[email protected](Americas)

Note: For kits and services related to aircraft upgrades, please contact your Airbus Upgrade Services Key Account Manager (KAM): [email protected]

Part packages for your modifications. A pre-defined selection of single parts defined to perform a modification as specified in a Ser-vice Bulletin.

A modification kit consists of: • Airbus Proprietary Parts• Standard Parts

Modification kits

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Equipment required on ground to sup-port the operation and maintenance of the aircraft and its equipment. Whether it supports an Entry-Into-Service, a scheduled check or a maintenance event, Airbus Tool Services supports airlines’ main-tenance activities by providing operators and MROs with a flexible and reliable service: • Tool acquisition: Airbus Proprietary tools

or OEM tools• Tool packages• Tool lease• Tool repair• Tools & GSE seminar

Airbus Proprietary Tools Airbus is the unique approved source for the acquisition of Airbus genuine tools, also called Airbus Proprietary Tools. To ensure safety and quality Airbus Proprie-tary Tools are differentiated from imitations by the Airbus marking plate which is at-tached to the tools and their delivery cases. • Aircraft and personnel safety• 24/7 Airbus support and guarantee• Defined lead times and competitive pricing• Full compliance with authorities require-

ments• Tools inspected and delivered by Airbus

OEM tools via Airbus Airbus is also a focal point to acquire tools from OEMs (Original Equipment Manufac-turers) so you can simplify your administra-tion. From standard to complex tools a large stock is always available to meet any needs.

Contact Orders for tools and GSE can be placed with Airbus (Cage Code D4296) via: • Airbus Spares (application on AirbusWorld)• SPEC2000 (electronic ordering via SITA)• The Airbus Customer Order Desk (COD)

Tool sales - Provided by Satair Group

Tool packages - Provided by Satair Group

Tools

A large variety of activities have to be initiated to prepare a smooth Entry-Into- Service or return of an aircraft to service after maintenance events. Airbus can as-sume the responsibility and provide you with tool packages based on your maintenance planning parameters. Tools from numerous suppliers are ordered and shipped in consolidated packages to ensure you are fully prepared when your new aircraft is ready to fly. Airbus takes care of planning, ordering, packaging and transportation of your Airbus genuine tools and supplier tools to ensure the right tool for your right task.

Your benefits

Tools

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Highest Quality

Tools from approved sources only

Airbus inspection and certification of each tool

Package content based on your maintenance set-up

Attractive package deals

Focal point for planning

Reduced workload and transport cost

Cost Savings

Airbus offers repair and lease services for Airbus and supplier tools

Tool repair We offer a full range of repair capabilities for more than 1200 Airbus and supplier tools with a quick turnaround time (TAT) ensu-ring your in-time tool availability and conse-quently a return to operation of your aircraft as soon as possible. • Worldwide repair network• Quick and qualified responses to repair

orders• Repair stations approved by Airbus• Repair includes latest technical configu-

ration• Competitive prices

Tool lease Airbus offers an extensive selection of tools with more than 5500 Part Numbers worth about 100 million USD, which are available both for Airbus and non-Airbus fleet. Tool Lease Service also regularly invests in new stock to support current operators and the growing fleet such as A350, A320neo and A330neo.

• Wide range of tools including rarely used tools and tools required for special tasks (e.g. main landing gear change trolleys, engine change equipment)

• Online access to full inventory on Airbus Spares

• Inspection, recalibration and repair ma-naged by Airbus

• Simple use and return process• No capital investment required• Tool shipments on AOG priority• Worldwide warehouse network

Tools Lease Service Solution (LSS) Inspections for a Service Bulletin (SB) embo-diment regularly take more than 200 days. To cope with such long-term maintenance tasks and also with the uncertainty of some additional checks, it is more cost-effective and convenient to directly lease from a wide pool of parts and tools.

The Lease Service Solution (LSS) offers this possibility: • no upfront investment required• highest technical standards• simple use and return process• large pool available

Tool lease and repair - Provided by Satair Group

Your benefits

A modular offer

Airline processes oriented

User friendly

Get access to aircraft data in real-time

Efficiently manage unscheduled maintenance: “The right task at the first time”

Provide powerful functions to monitor aircraft systems performance

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Contact [email protected](Europe, ME, Asia Pacific, China)[email protected](Americas)or your Account Director


ADOC Web Maintenance Job Card Publisher

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ADOC Web Maintenance is an on-line content management tool designed to cus-tomise electronic documentation available in SGML format.

ADOC Web Maintenance allows you to edit, revise and publish:• Airbus Maintenance manuals: - Aircraft Maintenance Manual (AMM) - Trouble Shooting Manual (TSM) - Illustrated Parts Catalogue (AIPC) - Aircraft Wiring Manual (AWM) - Aircraft Schematic Manual (ASM) - Aircraft Wiring List (AWL)• Airline internal documentation compatible

with ADOC Web Maintenance docu-mentation structure definition (Document Type Definition - DTD)

• Other Aircraft Manufacturer maintenance data

ADOC Web Maintenance provides the fol-lowing features to improve the electronic documentation management process:

• Automatic revision management to signi-ficantly reduce the workload at each revision of maintenance data

• Enhanced customisation functions allowing non SGML-expert users to edit maintenance data

• Capability to handle Airbus, non –Airbus and airline maintenance documentation in a single tool

• Reduction of the IT costs thanks to the online solution

Job Card Publisher is Airbus software which allows the production of the company’s maintenance job cards by:• Retrieving the documentary elements from

the Company maintenance documentation available in Standard Generalised Mark Up Language (SGML) and Extensible Markup Language (XML)

• Assembling the documentary elements and the corresponding production data

• Formatting the job card• Printing the job card

Job Card Publisher allows a simplified and cost-effective job card production thanks to the following features:• Use of a single tool to produce both

Airbus and non-Airbus job cards• Job Card layout customisation and

connection to the Maintenance• Manual import and re-use of mainte-

nance work packages• Automatic printing of large work

packages• Simplified administration and easy

deployment

Your benefits

e-Solutions

ADOC benefits

Generate savings by using a common tool for your whole fleet

Improve the authoring, updates and customisation of technical documentation

Quick access to documentation thanks to the user-friendly interface

Job Card benefits

Simplify & customise the job cards production a save time

Improve the aircraft availability

Fully integrated into the process and Maintenance Information System

AIRMAN Web

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Access online through AirbusWorldBackup access available in case of AirbusWorld portal unavailability

AIRMAN-web is an online solution for real-time aircraft health monitoring that has been developed by Airbus in cooperation with airlines, to efficiently manage unscheduled maintenance and improve aircraft dispatch reliability. It aims to improve maintenance operations by providing the company with real-time information and recommenda-tions. AIRMAN ensures the processing of data received through downlink on Airbus aircraft equipped with an on-board mainte-nance system and a real-time communica-tion system like ACARS or ATSU.

AIRMAN-web is a modular offer composed of three modules: • Foundation dedicated to the aircraft

dispatch thanks to the real time monito-ring of aircraft events

• Advanced (optional): to monitor the performance of the aircraft systems

• Interface (optional): for SMS / e-mail notifications, connection with the Main-tenance Information System (MIS) and aircraft data request.

Your benefits

Reduction of direct maintenance costs

Reduction of indirect maintenance costs

Increase of aircraft availability

An aircraft maintenance analysis tool

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030 Maintenance

The CrossLogbook is an enriched digital version of the technical and cabin paper logbooks. This application includes dedi-cated modules for each user profile: pilot, cabin, maintenance and administration. Due to its uniquely high level of customi-sation, it can be used on all aircraft types providing a cost-effective fleet-wide solution for you as an airline.

The CrossLogbook is fully interoperable with the Maintenance Information System (MIS), Minimum Equipment List (MEL), Configuration Deviation List (CDL) and FlySmart with Airbus.

Your benefits

e-Solutions

Improve and secure logbook data management through standar-dised data and real-time access

Reduce turn-around time and operating costs

Tailored solution adapted to the airline’s processes

Reduce operating costs

Eliminate paper costs

No investment needed to adapt your IT infrastructure

CrossLogbook

CockpitCabin

https

Maintenanceadministrative

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Perform Maintenance

Prepare Production planning

Prepare Maintenance planning

Prepare Maintenance programme

Seminars and assistance

Perform Engineering activities

MIS

AirPl@n Scope

AirPl@n is the comprehensive suite of services designed to support airlines’ maintenance programme & planning activities.

AirPl@n offer covers the following domains: • Maintenance programme preparation:

identification of scheduled maintenance tasks applicable per aircraft fleet

• Maintenance planning preparation: definition of maintenance task planning for each aircraft

• Maintenance task preparation: identifica-tion of required material for maintenance tasks

• Work package production: Supply of documentation for the performance of maintenance tasks

Furthermore, Airpl@n offers extensive customised studies for the optimisation of maintenance programme and planning as well as tailored support and seminars on-site.

Further characteristics of AirPl@n:• Easy preparation of maintenance

packages through dynamic generation of task cards and job cards and identifi-cation of required material;

• Compatibility of AirPl@n deliverable for upload into Maintenance Information System (MIS).

Airpl@n

Your benefits

Shorter resolution lead-time

Improved aircraft availability

Maximised aircraft residual value

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Airbus Real Time Health Monitoring (AiR-THM) In an increasingly competitive environment, allowing optimised maintenance and real time troubleshooting to maximise aircraft availability. AiRTHM is an advanced Airbus service through which A380 and A350 operators can receive advice on optimised mainte-nance and real time troubleshooting actions empowering your MCC personnel to make right and timely decisions.

About technology & expertise AiRTHM state of the art preventive service is based on uplink technology allowing real time remote access to aircraft data parame-ters via ACARS. 24/7 real time data analysis enables Airbus AiRTHM engineers to de-liver to airlines’ MCC both in flight and on ground maintenance and technical advice.

AiRTHM offering is built on two stand-alone modules fitting the aircraft ope-ration phasesPre-departure checkFlight watch

Your benefits

Enhanced aircraft operational and dispatch reliability

Minimised aircraft grounding time

Reduced costs

Anticipated scheduled maintenance

Early delivery of line-replaceable units (LRUs) with FHS components

Enhanced aircraft on-time perfor-mance with full Flight Hour Services tailored support package (FHS-TSP)

e-Solutions

Airbus Real Time Health Monitoring

Flight watch

Continuous monitoring of critical messages to identify root cause during the flight

Parking Pre-flight Taxi Climb Cruise Descent Taxi Post-flight

Aircraft arrives to gateLandingTake-off

Aircraft manufacturer real-time expertise to improve operators’ opera-tional performance

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Your benefits

Optimise Turn Around Time

Reduce delays and cancellations

Improve troubleshooting effectiveness

Improve productivity

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Mixed fleet compatibility

Cross platform

Ease processes

Reduce paper

Repair Manager is an innovative on-line solution to assist line maintenance and engineering personnel in assessing and reporting structural damage for all Airbus civil fleets. This solution is based on an electronic system to author and keep record of all structural damages and repairs reports using a 3D-simplified model to ease internal and external damage location. The appli-cation is accessible on-line via Airbus Cus-tomer portal AirbusWorld.

Repair Manager ensures that the damage report contains all the necessary informa-tion for damage assessment including the link to the relevant documentation such as the Structure Repair Manual (SRM) or the engineering drawings. It will ease the com-munication with Airbus experts in order to determine the best solution for the aircraft dispatch.

An application to ease and speed up structural damages management:• Damage assessment & reporting• Repair procedure identification• Record keeping of repairs allowable

damage

Repair ManagerAirbus Smarter Fleet ® solutions

A structural repair software

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Our partnership: A unique platform of integrated & tailored solutions

Airbus Smarter Fleet ® is the Airbus and IBM solution to provide end-to-end e-so-lutions for maintenance, engineering and flight operations.

Airbus Smarter Fleet ® current offer consists of: • Fuel Efficiency Portal • Maintenance Mobility • Prognostics and Risk Management• e-Doc Browser

It aims to provide an open, modular and flexible platform in order to support the cus-tomers’ increasing needs in three key areas related to data processing:

1 Data gathering: Simultaneous, exten-sive and cross-functional collecting of relevant data and information from diffe-rent sources

2 Data value extraction: Accurate data and information processing through monitoring, filtering, reporting and correlation, of retrieved data but also simulation, help for decision making and optimisation

3 Cross domain collaboration: Full ac-cess to processed data and information for all concerned stakeholders

Airbus Smarter Fleet ® will initially focus on two activities: Firstly, it will integrate and also further develop Airbus’ current portfolio of e-solutions. Secondly, it will provide cross-functional fleet data management using an open, modular and flexible platform based on a precise assessment of customer needs and tailored implementation.

e-Solutions

Your benefits

Optimise Turn Around Time

Reduce delays and cancellations

Improve troubleshooting effectiveness

Improve productivity

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This solution provides maintenance person-nel with up-to-date critical information, inclu-ding dedicated dashboards, work packages and documentation. The objective is to opti-mise line and base maintenance activities by utilising the benefit of mobile devices.

Supervisor interface• Real-time awareness of event's criticality• Anticipate corrective and preventive actions

• Manage work packages' assignment in real time

• Monitor Troubleshooting with just the right information

Line mechanics mobile application• Mobile access to real-time awareness

of relevant information• Real time job progress• Easy interaction with MCC & Mainte-

nance Coordination• eSignature

e-Doc Browser• Mobile documentation

Maintenance Mobility - Airbus Smarter Fleet ®

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Calculations based on ACMS report loaded in the aircraft

Specific parameters collected all along the flight and sent to ground at the end of the flight

Ground algorithms to detect aircraft systems degradations

Prognostics and Risk Management (PRM) software solution detects in advance unex-pected technical events having a significant impact on aircraft turn around, systems’ reliability and efficiency.

Examples of first monitoring capabilities:• Fuel: imbalance prediction• Hydraulic: leak detection• Engine Oil: leak detection• Pneumatic: bleed leak (nacelle), PRV

and HPV failure• Oxygen: leaks detection and servicing

prediction• Electrical Power: IDG failure• Landing Gear: extension / retraction

disagree prediction• Air Conditioning: heat exchanger

efficiency loss

PRM is today available for A330 and will be soon expanding to all Airbus aircraft and regularly completed with new sets of algo-rithms.

Your benefits

e-Solutions

Secure the coming dispatches

Increase aircraft availability

Turn unscheduled maintenance into scheduled maintenance

Prognostics and Risk Management - Airbus Smarter Fleet ®

How it works:

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• User-friendly and intuitive ergonomics

• Optimised for mechanics

• Mixed-fleet maintenance manuals • Structural Repair Manual • Minimum Equipment List • ADOC Web customised manuals

• Online consultation: instant access to-up-date information from everywhere

• Tablets and smartphones from 7": iOS, Android and Windows

• Option for offline / backup mode

Your benefits

Enhances synergies for all business partners through efficient end-to-end management of parts and rationalisation of the supply chain

Addresses the small and medium manufacturer segment of the industry for which Satair has a strong focus on the Total Cost of Ownership

Reduces inventory costs and inventory holdings as well as internal and external transactions, operational and process costs

Ensures one single point of contact for many hard-to-find-parts

Increases parts availability and shortens lead times

Enhances inventory management

24 hour, 365 day AOG coverage

This solution is a documentation browser available on all popular mobile platforms enabling manual display for maintenance (Aircraft Maintenance Manual, Illustrated Part Catalogue, Trouble Shooting manual, wirings, schematics, Electrical Practices Manual), repair (Structural Repair Manual) and operations (Minimum Equipment List).

The e-Doc Browser solution extends the current Smarter Fleet portfolio by providing additional valuable functionalities to assist the airline in operating in a more efficient and optimised manner.

e-Doc Browser - Airbus Smarter Fleet ®

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Core Seminars

Specialisation Seminars

Customised Seminars

• Newcomers: Principles of Material Management

• Intermediates: Material Management in Operation

• Experts: Advanced Material Management

• GSE & Tools Specialisation

• Material Planning & Inventory Management

• Transport Logistics

• Spares Mobile Classroom

• Regional: Material Management

Our seminars have specifically been de-veloped to support your goal of optimised Material Management, knowing that cost reduction and increased operational efficien-cy are major objectives in the aviation industry. Airbus Material & Supply Chain Services offers a selection of seminars with diffe-rent levels of specialisation from beginner to advanced level.

The regional seminar modules are held at various locations worldwide. In addition, a Spares Mobile Classroom offers fully custo-mised seminars which can be held at your facility.

Your benefits

Expertise and other services

Expertise: Wide-ranging know-how for all Material Management segments.

Hands-on exercises: Case studies with realistic scenarios and examples to understand supply chain processes and daily operations in spares business.

Flexibility: Choose between core, specific, customised and on-site seminars – from beginner’s to advanced level.

Global team spirit: Informal networking in a highly motivated environment.

Airbus Material Seminars

Contact [email protected] your Account Director

Your benefits

Maximising fleet usage

Mitigating delays & cancellations

Meeting safety standards

Streamlining organisation & tools

Controlling fuel expenses

Reducing operating costs

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[email protected] Phone: +49 (0)40 5076 2641Fax: +49 (0)40 5076 2590

Satair Integrated Purchasing Programme (IPP)The Satair Integrated Purchasing Programme (IPP®) gives the customer a unique opportu-nity to focus on the core business and leave the complex and time consuming burden of purchasing and handling spare parts in the safe hands of a professional and highly experienced partner.

Reduction of cost With the Satair IPP®, the customer reduces the handling and financing costs.

Reduction of handling cost• Replacement of a large amount of

the customers’ suppliers with Satair as the source

• Performance monitoring and discrepancy handling carried out by Satair

• Payment transactions conducted with Satair as the sole supplier

• Improved overall delivery performance by Satair with a target of 95%

• Full e-commerce and Spec2000 enabled product support

Reduction of financing cost• Reduction of inventory investment as

Satair stocks parts across the demand from many airlines

• Enhanced inventory management - Satair has an inventory turnover rate of approxi-matively three compared to airline turno-ver rates of approximatively one.

Integrated Purchasing Programme -

Provided by Satair Group

As an aircraft manufacturer, we provide a unique combination of technical and business excellence to support you in:

Follow-up Review and monitor the recommendations & initiatives

Implement Assist you to display an efficient action plan

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Customised Spares Logistics - Provided by Satair Group

Airbus Customised Spares Logistics (CSL) service takes care of customers’ spare parts shipments from order receipt to final destination for all order priorities and ship-ping methods.

By understanding customers’ logistics requirements and order behaviour, consi-dering the complexity of the global spares network, flight schedules and multiple interfaces, the CSL service provides pro-cess integration and fast availability of the material where it is needed. Regular perfor-mance reviews are conducted to constantly adapt the service to ever evolving customer needs.

Your benefits

Expertise and other services

CSL customers benefit from eliminated effort for follow-up and tracking of their orders. Invoice processing is simplified by consolidation into one invoice per month.

Customers also benefit from reduced financial exposure due to all-in rates. The risk of additional costs caused by volatile transport surcharges (such as fuel, security or exchange rates) is covered by Airbus.

The combination of zero investment requirements and flexible contract duration makes it easy to sign up for the CSL service.

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Airbus Consulting Services is uniquely po-sitioned to provide airlines and MROs with efficient and tailored recommendations to optimise their organisation, processes and tools. From organisation assessment to capabi-lity assistance, Airbus Consulting Services has developed a wide range of advisory services. We offer dedicated and innova-tive solutions aiming at covering airlines and MROs’ main operations domains.

4 3major areas

Maintenance& Engineering

Airline AdvancedTools

MaterialManagement

Airstart

Fuel & Flight EfficiencyFlightOperations

Training

transversal domains

Airbus Consulting offers to airlines a wide range of tailored services

Consulting

Your benefits

A dedicated and multicultural team of consultants coming from various backgrounds

Customised services according to customer’s context and objectives

Privileged manufacturer visibility on worldwide fleet records and best practices

Unique Airbus technical know-how and best product knowledge

Robust and proven methodology







Airbus Consulting Services’ approach is to propose customised recommenda-tions and cost effective solutions based on the following added value:




Advice Provide feedback to de-liver the most appropriate recommendations & initiatives

Assess Analyse your current status focusing on future objectives

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Customised Spares Logistics - Provided by Satair Group

Maintenance & Engineering Airbus Consulting Services delivers turnkey solutions to enhance airlines’ maintenance & engineering organisation, processes and procedures. Through our expertise and experience in more than 150 projects wor-ldwide, we aim to optimise airframe main-tenance and improve your operational per-formance. Our team of experts has developed a unique and large range of tailored advisory services to address airlines’ maintenance & engineering challenges.

Maintenance & engineering activities• Best Industry Practice• Support to EASA Part 145 and Part M re-

gulatory assistance• Engineering workshop services• Capability extension assistance• Aircraft lease return advisory assistance• Maintenance program and planning op-

timisation

Airframe maintenance activities • Maintenance checks performance• First base maintenance check assistance• Maintenance means definition & optimi-

sation

Operational Reliability and On-Time Performance • Maintenance control centre

implementation assistance• Operational Reliability services• Reliability control & airline economics

seminars

Airworthiness Review • Airworthiness Review (regulatory)• Airworthiness Assessment (advisory)

Maintenance advanced tools • Radio Frequency Identification (RFID)

implementation assistance• Support to Maintenance Information

System (MIS) optimisation.

Material ManagementAssistance services to better control Turn Around Time (TAT) and costs, increase avai-lability and improve direct AOG management.• Spares Management Process Review• Spares Inventory Review• Warehouse advisory assistance

Your benefits

Consulting services

Maintenance & engineering activities• Improved fleet performance• Streamlined organisation• Know-how & best practices' transfer• Be better prepared to EASA approval• Regulations knowledge & experience• Easily meet regulatory requirements• Enhance your staff skills to improve

your maintenance & engineering activities and minimise your Operational Interruptions

Maintenance activities• Reduced ground time• Enhanced planning and work preparation• Streamlined maintenance event process• Secured maintenance event performance • Base maintenance best practices• Ensured experience transfer using

coaching approach• Optimised hangar usage• Increased maintenance capabilities• Valuable return on experience

Operational Reliability and On-Time Performance• Better anticipate line maintenance

activities• Improved Operational Reliability• Cost effective organisation• Enhanced maintenance event

processes• Reliability improvement programmes

Optimised maintenance practices impacting OR• Minimised maintenance costs• Increased aircraft availability

Maintenance advanced tools• Increase your visibility and

traceability with RFID technologies• Better control your turn around

timing in repair processes• Reduce your inventory

and improve productivity• Take full benefits of Airbus advanced

tools and get methods to constantly improve the Maintenance Information System integration

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Upgrade 045

Upgrades

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UPGRADES PORTFOLIO OVERVIEW _

Airbus Upgrade Services provide a wide range of mo-difications to enhance and optimise aircraft depending on its intended role. The scope can include almost any aspect of the aircraft from the appearance and layout of the cabin to the flight operations’ performances.

As new technologies are developed, often in association with new aircraft programmes, we are able to offer retrofit solutions which can allow fleet harmonisation and latest performance standards for the in-service fleet. We offer global solutions which include engineering design, installation instructions (Service Bulletins), associated kits and documentation updates.

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System & Airframe Upgrade Services System Upgrades Weight Variants Air Traffic Management System Upgrades Sharklet Retrofit A320 FamilyExtended Service Goal A320 Family

Cabin Upgrade Services Cabin & Related System Upgrades Connectivity

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Airbus Multi Fleet

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The cabin is one of the most important elements in an aircraft. It is through the ca-bin that the airlines create the experience that they want to give to their passengers. Their expectations are evolving following the global trends in terms of comfort and services. In order to provide the best passengers’ experience, Airbus aircraft operators can adapt their cabin to satisfy their expec-tations. Airbus Upgrade Services is best placed to provide to those operators the highest standard of integration services, from light cabin refurbishment to full cabin reconfiguration.

Keeping up with new trends and requirements In the highly competitive commercial aviation world, customers will upgrade their cabins to• Maximise revenues • Differentiate the brand image • Fulfil the passengers’ expectations • Be part of market trends • Harmonise the fleet • Add value to the aircraft

Importantly the cabin is a key revenue generator for the airline and getting the interior layout and services correct is vital to an airline's success. Airbus offers solutions which allow the operator to be competitive in the market, whilst satisfying the passen-gers. New innovations such as Space-Flex, Pivoting Bins, Smart-lav together with new max pax boundaries for the A320 offer signi-ficant opportunities to maximise revenues.

Our upgrade services cover the needs of all customers: Passengers’ airlines, leasing companies, freighter companies, Corporate Jets, VIPs and Military derivatives, for all Airbus aircraft types, from the first A300 to the latest A350.

Cabin & Related System Upgrades Cabin Upgrade Services

From concept to production: technical expertise, high-quality renderings to current production standards

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Upgrades 049

Your benefitsCabin monuments• Cabin crew rest rooms • Stowage • Galleys • Lavatories

Cabin systems • Medical outlets • Passenger oxygen • Emergency lighting • Connectivity • Cabin general illumination • Cabin intercommunication

data systems (CIDS)

Seating and passenger layouts • Passenger seats • In-seat power systems • Cabin attendant seats

General cabin• Linings & furnishings • Floor covering • Passenger supply channel • Curtain partitions • Ancillary equipment • Placards and marking

• Cabin emergency equipment

In-flight entertainment • High speed SATCOM • Replacement of CRT overhead video

with new light weight LCD

What we can retrofit

Upgrading the cabin to the latest passenger and operator requirements

Integrating latest technologies to enhance the cabin competitiveness

Harmonising the cabin across the fleet

Increasing the aircraft residual value

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Pivoting Bins Benefits

Cabin LED Unit Benefits

More bags on board + 60% compared to current versionSpacious feel enhancing passenger experienceModern look for greater cabin appeal

Enhanced look homogenous & customisable lightingSave weight 25 kg lighterLonger Life Cycle + 190% compared to current version

Space Flex Benefits

Optimise space to allow more seatsIncreased revenues from additional passengersPRM Facilities On-Board

Smart Lav Benefits

Optimise space to allow more seatsIncreased revenues from additional passengersMore recline space Via optimised wall profile

3530Swift SFE Seat Benefits

Fast shipset delivery 4 months between purchase order to OEM ex-worksTurnkey seating solution Customisation, Delivery, Conference Management, Support by AirbusSuccess legacy 3530Swift is based on BL3520 design

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Cabin Upgrade Services

The Airbus platform is:

• Built for on-board mobile telephony services (OMTS), internet access, on-board wireless streaming and crew applications

• Based on a modular concept with functions adaptable to your needs

• Designed to connect to various SATCOM technologies (i.e. L-Band, Ka-Band, Ku-Band, Air to Ground)

• Ready for applications dedicated to aircraft data management and flight operations

• Available on the entire Airbus product line, line fit and retrofit

• Ready to be fully connected with Airbus cabin management

Connect with Confidence:

• High Bandwidth Connectivity

• Passenger experience like at home (Bring Your Own Device)

• Multi services: Internet, mobile telephony, wireless streaming, aircraft flight operations applications

• Mix and match: Different technologies, several suppliers, integrated with IFE systems on all Airbus aircraft

• Airbus technical publications documentation updated accordingly

• Buyer Furnished Equipment (BFE) or Seller Furnished Equipment (SFE) options

• Extended Service Goal (ESG) eligible

• Electro Magnetic Interference (EMI) certification by Airbus Continued Airworthiness for your aircraft

• Value added solutions

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Connectivity

Upgrades 051

Connecting in the air like at home

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052 Upgrades

System Upgrades As air traffic demand increases over the co-ming years, the aviation sector must cater for the new systems needs required to sup-port the growth. We are able to offer latest technology standards in terms of avionics capability and performance. The drivers for such enhancements may be safety, or simply the need for more efficient flight trajectories. Upgrades can enable reduced costs, time, fuel use and impor-tantly emissions, whilst maintaining the highest air safety standards.

We can: • Enhance aircraft performance• Customise aircraft performance• Improve flight efficiency• Align with new regulations• Adopt latest materials and technology• Customise configuration to suit regional

needs

Change the aircraft role: • VIP conversion• Install or remove cargo loading systems• Harmonise fleet configuration• Enhance the aircraft market value• Reduce noise and emissions

What we can retrofit Avionics upgrade Precise navigation capability (RNP, Landing Systems, FLS, GLS...) Data Link communication (FANS A+, FANS B+)Flight Management Systems LCD displays Weather radar upgrade Electronic Flight Bag

Flight Operations Extended range operations Operating weight adjustments Narrow runway operations Additional centre fuel tanks Aerodynamic improvements

Environmental awareness Efficient flight planning Lower fuel burn and emissions Reduced emissions Noise reduction Material changes in line with new stan-dards

Enhanced safety Fuel Tank Inerting System Enhanced communications Landing Systems Meeting new regulations

Your benefits

Optimise the aircraft operations and performance

Benefit from Airbus support and expertise in system

Reduce fuel bills, noise and emissions

Reduce the operating costs

Harmonise the fleet

Increase the aircraft residual value

Updated aircraft technical documentation and configuration

Compliance with current & future airworthiness regulations

System & Airframe Upgrade Services

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MTOW

MZFW

OWE

Sector air distance

0

D1small

D4medium

D6long

D2 D3 D5

TOW for D2TOW for D1

A/Cweight

Maximum structural payload

Reducedpayload

Maximum Fuel Capacity

Weight Variants Air Traffic Management System Upgrades

Changing aircraft weight variants can allow customers to optimise Range & Payload according to their operations in order to increase revenue opportunities • For more range: increase MTOW• For more payload: increase MZFW and/

or MTOW• To reduce the fees (take off, landing,

flight): decrease MTOW• For more flexibility: change from single

WV to multiple operational WV (MOW) or dynamic WV

• Due to Airworthiness Authorities regula-tions: change from multiple WV to single WV

Brand new systems enable efficient & safe flight operations in three main domains: • Communication: Data link & SATCOM

needs with FANS A+/B+, Iridium or Inmarsat solutions

• Navigation: Optimised flight paths with RNP-AR

• Surveillance: Collision Avoidance and automatic data broadcasting with the ADS-B Out


Upgrades054

Sharklets are the most visible development of the A320 Family airframe in recent years. They are wing tip devices which increase the effective wing span of the aircraft and reduce lift-induced drag.

They were introduced as an option on line-fit aircraft in 2012 and 94% of A320 family aircraft delivered today have them fitted from the final assembly line.

Having transformed the performance and appearance of our new aircraft they are now available for retrofit on the in-service A320 Family fleet.

Your benefits

Fuel burn saving over 4% on longest routes.

Payload range improvement – Up to 100nm or 450Kg payload

Typical CO2 emissions reduction of up to 800t per year, per aircraft

Operational service limit extension for aircraft between MSN1200 and MSN5514. +36,000 flight hours, typically 10 years additional service.

Protected aircraft residual value and improved remarket ability

Better take-off capability and obstacle clearance at restricted airports

Reduced direct engine maintenance cost by up to 2%

Latest A320 family design, appearance and performance

Fleet commonality. Same airport classification and no mandatory pilot training.

Sharklet Retrofit


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Two possible solutions Production RetrofitA319, A320 and A321 aircraft delivered post MSN5514 already carry the Sharklet provi-sions.They can be retrofited in just 65 man-hours (typically 1 day) by an MRO or operator.

In-Service RetrofitOlder A319 and A320 aircraft post MSN1200 also require an additional wing reinforcement kit. The kit is delivered preassembled and has been optimised to minimise the downtime required for embodiment by an MRO.

• ame Sharklets for line-fit and retrofit

• Embodied by any MRO

• Simple kit design including Airbus SB

• Support and technical training available from Airbus

• Compatible with Space Flex, other upgrades and scheduled maintenance

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Aircraft are delivered from the production line with a certified maintenance program designed to be utilised up to the aircraft Design Service Goal (DSG). This is defined in terms of Flight Hours (FH) and Flight Cycles (FC). A thorough testing program is carried out on a representative aircraft before this point to highlight what modifi-cations are necessary in order to continue the maintenance program after the DSG. Upgrade Services provide the appropriate Service Bulletin to allow operations until the defined Extended Service Goal.

In order to reach extra 6 to 13 years of operations, this is done in 2 steps: 1 Component upgrade, RDAS

and Concessions review2 Structural upgrade

DSG StructuralUpgrade

ComponentsUpgrade

ESG

Flight Cycles

Flight Hours

ESG cover SBConcession review RDAS review

0

48,000 FC

60,000 FH 96,000 FH 120,000 FH

60,000 FC

ESG Possible 10 years of additional operations

DSGDesign Service Goal

Flight Cycles (FC)

120,000 FH

Flight Hours (FH)

96,000 FH60,000 FH

48,000 FC

60,000 FC

Components UpgradeESG cover SB / Concession review / RDAS review

StructuralUpgrade

Extended Service Goal (ESG) - for A320 Family


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Extended Service Goal (ESG) - for A320 Family

Flight Operations

Flight Operations060

FLIGHT OPERATIONS PORTFOLIO OVERVIEW_

NAVBLUE is the new generation of digital, user-friendly Flight Operations and Air Traffic Management solutions. Powered by Airbus’ pioneer spirit and infused with Navtech’s agility, it combines the best of both worlds. A leading global provider of flight operations solutions ser-ving more than 400 airlines and aviation service companies across all platforms, NAVBLUE has a proven track record in product innovation. With access to Airbus’ resources and data, NAVBLUE provides its customers with the best solu-tions based on the best data, fully supporting them in their digital transformation.NAVBLUE is a fully owned subsidiary of Services by Airbus and is based in Hersham (UK), Toulouse (France) and Water-loo, Ontario (Canada), with offices around the world.

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Flight Operations 061

Data+ ProductsNavigation+ Charts+ Airport+ Vertical+

N-Software ServicesN-Flight Planning N-Crew Planning N-Flysmart N-Performance N-Documentation N-Tracking N-Airfase N-SAMS

Bespoke Solutions by NAVBLUEROPS by NAVBLUE Airspace by NAVBLUE Your Operations by NAVBLUE GNSS Monitoring by NAVBLUE ELISE by NAVBLUE

Consulting ServicesFlight Operations

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75

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Airbus Multi Fleet


NAVBLUE has been producing NDB (Navi-gation Data Bases) for over 30 years. It was the first company in the world to produce navigation data as a regular service.

NDB are used for FMS (Flight Management Systems) and the simulators, as well as ground positioning systems, aircraft simula-tors, airspace modelling, and air traffic sys-tems for world-wide customers.

OEM to serve operators that use this data into their Flight Management System:

• ARINC 424

• GE aviation systems

• Universal avionics

• Thales avionics - RNAV2

• Honeywell

• Thales information systems

• CMC (Canadian Marconi Collins)

Navigation+Data+ Products

Flexible offer:

Access multiple media and formats based on the industry standard ARINC 424 specification;

Conform to both fixed and flexible production schedules to ensure delivery of complete subsets of ARINC 424 data, or processed flight management system databases in time for download prior to the AIRAC cycle changeover or, where appropriate, customer-specific update schedules.

Customised offer:

Customisable data based on customer requirements.

Multiple media formats available: Paper charts, Charts available on both iOS and WindowsOS.

Data+ products let you access the right data, at the right time, in the right format and in the right place.

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Your benefits


Your benefitsCharts+ is a ready-to-use set of aeronau-tical charts (IFR, terminal, en route) that draws on information published by national Aeronautical Information Services.

The Charts+ products are available for mul-tiple electronic EFB platforms as well as pa-per chart product. It can be customised to user requirements. Each piece of chart data is processed individually to provide relevant and customised content in all operational contexts.

These charts aim at:

• Providing a realistic view of the terminal and airspace to the pilots in order to improve their situational awareness

• Easing ground taxi operations

• Securing and ensuring efficient flight pre-parations and operations

• Enhancing safety and efficiency of airline operations

Charts+ products are usable on paper or on any EFB (Electronic Flight Bag).

Product features:

TERMINAL CHARTS FEATURES:

• Aerodrome • Taxi • Area• Radar • MSA or Terrain depiction• SID• STAR • IAC

ENROUTE CHARTS FEATURES:

• Airspace with boundaries • Airway systems• Track and distance • Grid MORA• Restricted areas • Enroute COM frequencies • Tailored enroute charts

(ETOPS, Area)

Charts+

Operational benefits: Charts+ provides an intuitive and proven charting standard. It allows a quick and easy access to information in the cockpit.

Flexible offer: Charts+ is adapted to customer needs: provides tailored charts from departure to destination and alternate.

Data accuracy: Charts+ is based on National Aeronautical Infor-mation Publications and cus-tomer-originated data.


Airport+ provides worldwide operators and authorities with reliable and flexible aeroda-ta solutions contributing to improved safety and efficiency in all airport operations.

Airport+ products are EASA certified with LoA Type 1 and/or Type 2, and based on National Aeronautical Information Publica-tions, complemented with data extracted from satellite imagery.

Airport+ provides to customers ADB (Airport Data Base package) composed of:

• Airport mapping database(s) (AMDB), or

• Runway database(s) (RDB), or

• A mix of both AMDBs and RDBs

These products represent a collection of aerodrome information, organised and ar-ranged, for ease of electronic storage and re-trieval, in any on-board systems that support aerodrome surface movements, training,

charting, and planning (EUROCAE ED-99 / RTCA DO-272). These databases aim at:

• Providing a realistic on-board view of the air-port surface movement area to the pilots in order to improve their situational awareness and/or to supplement surface navigation;

• Easing ground taxi operations;

• Securing and ensuring efficient move-ments on the airport surface;

• Enhancing safety and efficiency of airline operations.

These products are usable on-board with the AMM (Airport Moving Map) function running either on Airbus avionics systems including the Airport Navigation Function (A350) and On-board Airport Navigation System (A320 Family, A330/A340, A380) or on any EFB (Electronic Flight Bag).

Data+ Products

Your benefitsOperational benefit: Airport+ da-tabases allow the activation of the different functions in aircraft that are improving safety and operational efficiency in all airport operations.

Flexible offer: Airport+ databases are adapted to customer needs: as offer based on airports/runways of interest.

Data quality: Increased reliability thanks to high quality data (Use of high resolution satellite technology for very precise, complete and up-to-date airport data). It allows criti-cal data validation with regards to safety (Airport+ Datapackage).

Strong coordination with Airbus Design Office, Airbus flight test (Aircraft and simulators) teams to ensure 100% compatibility between the avionics systems and the data (Airport+ Datapackage).

Airport+ / Data package


The moving map displays an Airport Moving Map (AMM) function on an Electronic Flight Bag (EFB) to allow pilots to enhance their si-tuational awareness thanks to a realistic on-board view of the airport surface movement and ease ground taxi operations. Required data for the moving map are the same Air-port+ AMDB which will be used on on-board avionic functions.

Moving map is an on-board usage function which can be used on Class 1 or Class 2 EFB devices for flight crew.

Moving map can be used either as stand-alone EFB application or integrated within N-Flysmart suite. Avionics connectivity on Class 2 device provides own-ship position display capability.

Functionalities:

• 2D/3D display of an airport map database or/and runway map database:

- AMDB graphical elements display: Poly-gons, lines, points and their associated labels or information.

- RDB graphical elements display: Pick to display runway characteristics like width, distances, and Pavement Classification Number.

• Own-ship position display with directiona-lity (in Class 2 operations): The own-ship position display provides user with access to different own-ship oriented viewpoints: North UP, Track UP and center on aircraft functions.

• PDF reader for consultation of digitalised airline documentation filtered by airport.

• Search function for any Airport elements (gates, taxiways, runways…).

• Manual drawing on the map display.

In comparison with the other offers on the market, moving map provides cutting edge user experience with top graphic perfor-mances and friendly interface. This applica-tion is a modular solution since it is an evolu-tive application based on plugin that allows integration much quicker evolution.

The Class 2 integration with N-Flysmart al-lows the application to retrieve departure and destination airports to automatically populate the application context and avoid double pilot entries.

Your benefitsCustomisation: The map display is fully customisable depending of the customer needs and requirements: • Displayed elements: de-ice pads,

constructions areas…• Colors, • Text style

Easy usage: Moving map applica-tion is designed for both tactile and mouse/keyboard usage.

Right information: The map display integrates an automatic declutter system which shows only required information levels depending on the zoom level for airport and runway overview.

Own-ship position: The own-ship position display meets regulatory requirements regarding positioning accuracy with different type of display and positioning data sources (Airport+ Moving Map).

Airport+ / Moving map


Your benefits Vertical+ product family encompasses Obs-tacle datasets (Area 1 and Area 2), Terrain datasets and eTODs (electronic Terrain and Obstacle Databases). These products are all derived from high resolution satellite data and can be tailored to customer needs.

Description of data characteristics:

• Terrain datasets provide continuous ele-vation of the ground and, if desired, vege-tation and man-made structures over the area of interest, with a typical resolution of 1 value each 10 meters;

• Obstacle datasets are discrete collections of 3D models of objects that could pose a hazard to air navigation, according to regulation or to customer specifications;

• eTOD refers to the combination of Terrain and Obstacle datasets.

Traditional eTOD production implies aerial scanning and ground surveys.

An advanced satellite technology allows acquiring data in a cheaper and more efficient way, and over areas where aerial and ground surveys are prohibited.

Airbus has privileged access to on-board systems and airlines as a data provider.

Vertical+Data+ Products


NAVBLUE N-Flight Planning is multi-tiered, fully scalable flight planning software suite which allows dispatchers to create & opti-mise flight plans.

This browser-based solution outputs opti-mum routes and fuel consumption to reduce operating costs, increase productivity, and maximise safety.

N-Flight Planning creates accurate and optimised flight plans with advanced route construction tools. It provides the best mix of airway routes, free flight routes (including High Altitude Airspace in the USA), and direct routes.

NAVBLUE n-flight planning solution ensures accuracy and optimisation by:

In-application verification of RAD/SRS com-pliance within EUROCONTROL airspace

Considering RAD, CRAM and other AIP regulatory restrictions in fuel burn algorithms

Utilising forecast meteorological data directly from the NWS, the met office (UKMET), and other third party providers (Schneider Elec-tric, Australia BOM, etc.)

Receiving worldwide NOTAM’s, including us NOTAM office, Canadian NOTAM office, and EAD-EUROCONTROL, and indivi-dual states as required.

Your benefitsImprove Flight Plan Accuracy: Better view of impending operational and weather problems, proactive alerts, graphical user interface, continuously updated NOTAMS.

Reduce Fuel Costs: Multidimensional, cost optimising models producing most cost efficiency. Savings in fuel and time related expenses (crew, maintenance).

Improve Dispatcher Efficiency: Maximise productivity and efficiency. Plans flights to comply with global restrictions and rules. Sophisticated algorithms to evaluate rules and restrictions to produce optimal & compliant plans.

Create Tangible IT Cost Savings: Faster implementation. Lower TCO and quicker ROI. Web-based or hosted environment. Remote or on-site training.

N-Flight Planning

N-Software Services help you enhance your operations through unique software solutions.

““

N-Software Services


NAVBLUE offers two crew planning solu-tions: the Preferential Bidding System and the Pairing Optimiser.

These solutions are used by more than 40,000 airline professionals each month to build pairings, and to bid for and create in-dividual customised schedules.

By utilising NAVBLUE N-Crew Planning, air-lines receive a fully functional system that meets their requirements for crewing while giving crew members a schedule for a high quality of life.

NAVBLUE Preferential Bidding System builds both flying and reserve schedules with an add-on module for training schedules. It consists of two applications, Preferential Bidding System scheduler and Preferential Bidding System bidder.

These two applications work together to create a pairing and reserve schedule that satisfies management's coverage needs and the flying preferences of crew members.

The training bidding module will address re-current training and any crew training event requirements.

NAVBLUE Pairing Optimiser is a fully-con-figurable desktop application that is custo-misable for each airline. It produces crew pairings covering a scheduling period of a week, month, or even a full season of more than half a year.

By utilising the Pairing Optimiser, airlines can reduce the time to plan an effective pairing solution while reducing costs and managing fatigue in crew members.

Reduce crew members Fatigue

• Develop optimal pairings that integrates with the automated rostering system to manage crew fatigue

• Create pairings based on key fatigue risk mitigation factors: flight, duty, and rest limits as functions of Window of Circadian Low (WOCL), circadian rhythm limitations, and comprehensive flight duty period and rest rule-sets based on a gradual fatiguing point tracking system.

Your benefits

Low total cost of ownership optimi-sation: Streamlining the crew plan-ning process while reducing crew costs and improving operational integrity.

Enhance operational efficiency: Achieving operational producti-vity targets while increasing crew member’s quality of life.

N-Software ServicesN-Crew Planning


N-Flysmart

N-Flysmart is a comprehensive set of appli-cations helping the crew to perform opera-tions with maximum safety and efficiency:

• Customised performance solutions (load sheet, take-off, landing, inflight)

• Documentation browser

• Electronic Flight Folder

• Cross-Logbook for maintenance

N-Flysmart suite is available on both iOS and WindowsOS and offers:

Basic Software Applications

• Load & Trim Sheet

• Take Off and Landing Cards

• In-Flight Performance

• Ops Library Browser

Optional Software Modules

• eFlight Folder

• eQRH

• Cross Logbook

• Electronic charting

More options will join EFB in the future, such as Weather On-board, Airport Moving Maps, Pilots’ mobile office.

Your benefits

Digital operations: Remove paper cockpit and ground processes

Optimise aircraft performance computations: Additional payload and engine maintenance costs reduction

Improving cockpit operation efficiency: Reduce crew workload for pre-flight and inflight

070 Flight Operations

N-Airfase is a flight data analysis software designed to help airlines improve safety via post-flight reviews of recorded in-flight events.

N-Airfase aims at:• Identify areas of operational risks and

precursors to unsafe Flight Operations• Establish trends for continuous assess-

ment and monitoring risks• Track the appropriate remedial actions

N-AIRFASE performs all the major functions of the flight data analysis process. A sophis-ticated Flight Analysis Program, unique to each aircraft type, reconstructs the flight, compares actual data with recommended values and highlight events and deviations.

Its results are presented through a user friendly interface, including advanced visua-lisation tool, 3D animation, allowing easy re-view of flight information, while a powerful of configurable reporting editor delivers com-prehensive and customisable reports.

This product is compatible with all major types of commercial transport aircraft, such as Airbus, ATR, Boeing, Bombardier, Em-braer, etc.

N-Software Services

Your benefitsEnhance efficiency: Easy and quick view on statistics to help end-user to make the right decisions and upgrade flight safety actions when appropriate.

Advanced visualisation tool: Easy and quick expert analysis through visual representation of data.

Accurate events detection: N-Airfase detects abnormal events and trends.

N-Airfase


Your benefitsN-Documentation is a complete solution to manage the airline technical documentation, whether authoring, revising or publishing. Document viewing solutions are proposed to fit the corresponding user environment.

N-Documentation

Enhance data accuracy: N-Documentation improves data consistency, quality and operational process.

Ensure data agility: A flexible solution adapted for growing and mixed fleet.

Up to 80% time saving: Increase efficiency and reduce costs by improving your documentation update lead time.

N-Tracking provides operators with flight tracking and much more:

• Flight tracking: Functionalities for basic flight tracking and flight profile details

• Event alerts with audio when abnormal situation occurred

• Flight plan 633 capability

• Weather information: Weather data over-lays on the map (Satellite and IR imagery, SIGMET, AIRMET and PIREP)

• Airport information: Airport moving map, CDM tool (Collaborative Decision Making), NOTAM, TAF and METAR

• Flight Replay

With N-Tracking, the operators will:

• Respond to ICAO recommendation from Nov 2015:

- 5 minutes reporting during normal operations

- Frequent reporting during non-normal operations

• Provide Collaborative Decision Making Information

- CDM tool to better manage airport turn-around

• Reduce Airlines Datalink costs when possible

- Optimise use of existing data to lower Datalink cost (ACARS)

N-Tracking

Provide Collaborative Decision Making information through CDM tool to better manage airport turn-around.

Optimise use of existing data to lower datalink costs (ACARS).

Anticipate disruptions and act pro-actively, maximise on-time performance.

Your benefits

N-Software Services


N-Performance provides aircraft perfor-mance calculations to optimise take-off and landing, maximise payload, decrease fuel consumption, and minimise wear and tear on the aircraft.

N-Performance comprises three main modules:

• TODC (Take Off Data Calculation): Optimise your operations compared to the exact maximum take-off and landing weights, calculated upon the real conditions of each specific flight.

• LTS (Load & Trim Sheets): Optimise and check that your loading is safe, generate the mandatory document required by the regu-lator (Airbus aircraft only).

• PEP (Performance Engineering Programme): Targeted at Flight Ops Engineers, manage performance aspects during flight prepa-ration, but also monitor the aircraft perfor-mance after the flight (Airbus aircraft only).

Your benefitsMake sure you optimise your opera-tion for every flight: N-Performance allows you to optimise each flight, given their own specificity (type of aircraft, specific airport, load sta-tus…) to ensure maximum payload may be carried while maintaining required safety margins.

Optimise take-off and landing for your mixed fleet: Regardless of air-craft manufacturer, N-Performance optimises take-off and landing per-formance according to regulations and manufacturer specifications.

Deploy one single tool for all your staff: One program with adaptable interfaces that permits multiple air-line functions (e.g. dispatch, pilot, engineers) to perform performance calculations specific to their job function.


N-Performance


N-SAMS (Safety Assessment and Manage-ment System) is a global reporting platform managing safety data workflow across air-lines’ organisation and processes, ensuring you are in line with ICAO requirements.

Your benefits

N-Software ServicesN-SAMS

N-SAMS adapts to any environment: N-SAMS is neither aircraft type specific, nor airline sise specific. Any airline can implement successfully S-SAMS.

N-SAMS involves all Safety players at your airline: Flight Crew, Cabin Crew, Ground Handling, Mainte-nance, audits, inspections, N-AIRFASE data, coffee corners…

N-SAMS integrates all SMS (Safety Management System) areas: 4 modules to: Report events, Qualify and create Occurrences and Safety issues, Define Actions to mitigate risks and Monitor through following of your Key Performance Indicators.


ROPS - by NAVBLUE

Bespoke Solutions by NAVBLUE

ROPS by NAVBLUE is an avionics alerting system designed to prevent runway over-run on landing. The only overrun prevention system certified by all leading authorities.

How ROPS by NAVLUE protects:

• ROPS continuously monitors the aircraft’s position and energy with respect to the runway

• ROPS continuously calculates the distance needed to safely stop the aircraft taking the aircraft performance into account

• If this distance becomes longer than the remaining runway length, ROPS triggers an alert.

Your benefits

Bespoke Solutions by NAVBLUE optimise the overall Air Traffic Management ecosystem by providing products and services around safety, compliance and performance-monitoring.

““

Real-time, performance-based calculation: Continuous real-time calculation of stopping distance vs remaining runway length.

Clear and directive alert: Clear, unambiguous visual and aural alerts with simple procedures.

True runway overruns protection: Via a system that truly protects. Via a backup insurance that truly pays.


Airspace by NAVBLUE redesigns your airs-pace, either enroute or terminal, so as to make it more efficient.

Airspace by NAVBLUE aims at organising and optimising the airspace in and around the airport with the goal of either increase an airport’s capacity or design green proce-dures (fuels savings and CO emission re-duction) and organise access to an airfield in remote areas.

Your benefits


Airspace - by NAVBLUE

Efficiency: Improve efficiency of operations by providing more direct routes, shorter approaches, optimised vertical profiles (Conti-nuous Descent Operations) and improving payload.

Safety: Enhance safety by providing fully repeatable and manageable procedures defined down to runway threshold.

Environment: • Reduce noise in sensitive areas.• Reduce fuel burn and aircraft

CO2 emissions by providing shorter and optimised approach and departure paths.

Capacity: Increase airport capacity by de-conflicting departures and arrivals, and optimising airspace usage while reducing ATC workload.

Accessibility: Improve airport accessibility by implementing IFR procedures in terrain challen-ging environment and/or lowering approach minimal, thus reducing number of weather related diver-sions and cancellations.


Your Operations - by NAVBLUE

Your Operations by NAVBLUE comprises the following modules: • Your RNAV Validation: Testing your RNAV

procedures to help your designers. • Your EFB Management: Ensuring remo-

tely data management and administration of your EFB for efficient flight operations in the cockpit.

• Your EFB Approval: Supporting you in ob-taining the EFB operational approval from your authorities, in order to take faster the full benefit of N-Flysmart.

• Your Documentation Management: De-veloping and managing your customised flight operations documentation in digital format (migration, customisation, revision and publication).

• Your Performance Studies: Conducting Performance, Noise, Fuel studies when required by the authorities, enabling de-ployment of improved operations. Produ-cing your Load & Trim sheet.

• Your RAIM Prediction: Ensuring that GNSS signal your flights will encounter will meet the necessary requirements to per-form your GNSS procedures as planned.

• Your Training: Three modules to help you be more efficient, for EFB Management, Weight & Balance and Performance.

• Your Flight Data Analysis: Analysing your operational flight data by identifying si-gnificant occurrences or risk precursors using a global statistical approach.

• Your Navigation Data Validation: Make sure that the Navigation database you are using is always up to date.

Your benefitsConcentrate on what you like, we do the rest: At certain time, you might be willing to outsource part of your operations so that you can concentrate on your current other challenges.

Gain even more efficiency: Your Operations is driven by those very same persons that developed the tools you use. There are no bet-ter conditions to get the most of these tools.


It is impossible to predict events that may affect the GNSS signal such as solar activ-ity. GNSS Monitoring by NAVBLUE helps ANSPs to monitor and record the GNSS signal (according to ICAO Annex 10 guid-ance) and track any drop in signal quality.

Your benefits

GNSS Monitoring - by NAVBLUE

Ensuring compliance with ICAO Annex 10 requirements: GNSS Monitoring by NAVBLUE allows airports supporting GNSS operations to meet ICAO Annex 10 guidance requiring monitoring and recording of GNSS data.

Quick reaction in case of signal drop: GNSS Monitoring by NAVBLUE can give alerts if the GNSS signal quality is degraded, which can arise from natural events such as ionospheric interference but also local signal jamming.

Legal recording of GNSS signals: Record signal data for all constellations GPS, Galileo, GLONASS, Compass and SBAS to support accident and incident investigation.



ELISE - by NAVBLUE

ELISE by NAVBLUE helps airport services and ANSPs to increase capacity, reduce holding and increase safety in low visibility conditions. It also enables optimisation of airside land usage, allowing buildings to be built on land previously deemed unusable.

Your benefitsShorter Runway Occupancy Times on your runway: Reducing ILS pro-tected areas (by exact calculation or diminishing them with stealth technology) allows for shorter Runway Occupancy Times, hence improving Safety.

Increasing Runway throughout in Low Visibility Conditions: ELISE by NAVBLUE exact simulation model enables to greatly reduce spacing of aircraft in arrival sequence depending on their type.

Opening new possibilities for Airport development and buildings: ELISE by NAVBLUE make it possible for airport to reduce ILS protected areas and assess actual impact of new buildings.


Consulting servicesConsulting

Your benefits



















4 3major areas



MaterialManagement

Airstart


Training

transversal domains



Flight Operations

Airbus Consulting Services delivers turnkey solutions to enhance airlines’ flight opera-tions organisation, processes and proce-dures. Through our expertise and experi-ence in more than 100 projects worldwide, we aim to ensure efficient and safe opera-tions of our customers’ fleet.

Our team of experts has developed a unique and large range of tailored advisory services to address airlines’ flight opera-tions challenges:

Best Industry Practice (BIP) • Enhancement of your flight operations

organisation• Fleet use optimisation

Management of fleet evolution • Fleet Entry-Into-Service assistance• Fleet growth assistance

Operational Control Centre (OCC) enhancement • Coaching for implementation of

processes

Local and international compliance • Compliance with aviation standards

(ICAO, FAA, EASA, …)• Third party audit preparation

Quality and safety • Assistance in the implementation of

Safety and Quality Management System

Operations advanced tool • Flight operations tool review• Electronic Flight Bag (EFB) readiness

roadmap

Fuel and flight efficiency • Fuel and flight efficiency• Aircraft Performance Monitoring (APM)• Cost Index (CI) strategy

Your benefitsBest Industry Practice• Streamlined organisation• Optimised fleet performance• Know-how and best practices transfer• Optimised costManagement of fleet evolution• Optimised synergies with Airbus• Support to change management• Improved knowledge of Airbus tools

Operational Control Centre• Efficient coordination within OCC• OCC adapted to your fleet size• Know-how and best practices transfer

Local and international compliance• Regulation knowledge & experience• Be fully prepared for third party audit• Compliance with standards

Quality and safety• Compliance with international

safety and quality standards• Be fully prepared for third party audit

Operations advanced tool• Increased efficiency of OCC• Get the best of your current tools• Customised guidance for tools

upgrade• Advisory for suitable new tools

solution

Fuel and flight efficiency• Measure and quantify current

initiatives• Identify further initiatives• Alignment and engagement

of all departments on a common fuel efficiency strategy

Training

Training084

TRAINING PORTFOLIO OVERVIEW _

Training by Airbus provides state-of-the-art Training Solutions to ensure safe, reliable and economic operations of all Airbus Aircraft throughout their lifecycle. A comprehensive and tailored training portfolio is designed and developed by Airbus for pilots, cabin crews, performance and operations engineers, maintenance personnel, structure and repair specialists. Innovative courseware, highly-qualified instruc-tors and the most advanced training technologies available on the market are the pillars of the Airbus Training offer. The different training courses can be performed in one of the facilities in our Training Centre network which are located across the globe (see page 86). They can also be delivered at your desk with our e-Training solutions or at your doorstep via our mobile solutions.

_

Training 085

e-Training by Airbus

Consulting servicesTraining consulting

Flight TrainingFlight Training courses ACE Suite

Airbus Training Network

Flight Operations TrainingFlight Operations Training courses

90Cabin Crew Training Cabin Crew Training courses Cabin Training Suite

Maintenance Training Maintenance and Structure Training courses Maintenance Training Suite (ACT Suite)

86879091

93

9698

Airbus Multi Fleet

Training086

01. ATC* Europe - Toulouse (France) Flight Training Approvals: CAAC (A380 and A300-600 only), EASA, FAA (A350 only), RFCAA Maintenance Training Approvals: CAAC / CASA / EASA / UAE GCAA / RFCAA

02. ATC* Europe - Hamburg (Germany) Maintenance Training Approvals: EASA / UAE GCAA / RFCAA

03. Beijing (China) Flight Training Approvals: CAAC / EASA Maintenance Training Approvals: CAAC / EASA

04. Bangalore (India) Maintenance Training Approvals: EASA / Director General of Civil Aviation (DGCA)

05. New Delhi (India) Flight Training Approvals: EASA

Reaching new horizons together

*Airbus Training Centre. Further approvals can be provided upon request

Your training: where you need it, when you need it, how you need it.

11

1

12

2

13 3

14415

1656

7

8

9

10

Airbus Training Network

06. Dubai (UAE) Flight Training Approvals: EASA / UAE GCAA

07. Miami (U.S.A.) Flight Training Approvals: Brazilian Civil Aviation Authority (ANAC) EASA / FAA / Mexican Civil Aviation Authority (DGAC) Maintenance Training Approvals: EASA / Mexican Civil Aviation Authority (DGAC)

08. Mexico Flight Training Approvals: FAA / Mexican Civil Aviation Authority (DGAC)

09. Singapore (AATC, SIAEC) (AATC) Flight Training Approvals: EASA / CAAS (SIAEC) Maintenance Training Approval: EASA

10. Jakarta (Indonesia) Flight Training Approval: EASA (GMF) Maintenance Training Approvals: EASA

11. Campinas (Sao Paolo) Flight Training Approval: Brazilian Civil Avia-tion Authority (ANAC)

12. Buenos Aires (ARG) Maintenance Training Approval

13. Tunis (TAR) Maintenance Training Approval

14. Bangkok (THA) Maintenance Training Approval

15. Ho Chi Minh (Saigon) Flight Training Centre in progress

16. Hong Kong (HAECO) Maintenance Training Approval (EASA)

Training 087

These include:

• Intermediate training courses for ATPL qualified cadets requiring experience on Jet aircraft or Multi-Crew cockpit training

• Airbus Type Rating course (standard Transition training)

• Reduced Type Rating (Cross Crew Qualification) and difference training (Common Type Rating) courses, taking credit from previous Airbus experience to reduce Type Rating training duration

• Initial Operating Experience (IOE)-Line Flying Under Supervision (LIFUS), immersing one of our experienced instructors into your flight crew

• Airbus Pilot Instructor Courses (APIC) dedicated to future or experienced pilot instructors

• Technical Flight Familiarisation training for non revenue technical flights

• Airbus Command Course: Our highly interactive, high quality Command course, integrates a special focus on non technical skills such as decision-making, and comprises four complementary modules.

• Airbus Crew Resource Management including Human Factors

• Recurrent training and refresher courses

• UPRT: e-Training courses for systems and variant differences familiarisation briefing but also N-Flysmart and eQRH.

Three engineferry �ight

Technical FlightFamiliarisation

Fleet TechnicalPilot course

Command course

Instructor courses

Examinercourses

Type Rating

ELT MCC + JetFamiliarisation

ELT Jet Familiarisation

Low Visibility Operations (LVO)

Head-Up Display (HUD)

ETOPS

Familiarisation courses: ROPS, TCAS, FMS, FANS, Sharklets, FLS, FlySmart

In-Service

Providing �exible servicesTHROUGHOUT the career pathof your pilots

Difference Training (CTR)

and/or Familiarisation training (STR)

Cross Crew Quali�cation(Reduced Type Rating)

Base Flight Training

ZFTT

IOE (LIFUS)

Recurrent and refresher training courses

Airbus offers a full coverage of Flight Crew training through competency-driven courses for pilots of different experiences and qualifications. Hands-on training is introduced by a functional mix of training devices up to the latest standard of Full Flight Simulators.

Flight Training coursesFlight Training

Training088

Systems KnowledgeModules (SKM)Theoretical knowledge

Guided exercices and "Learning by discovery"Practice

System knowledge acquisition with focus on "need-to-understand"

Guided hands-on lessons Assisted Procedure Lessons for Ground Standard Operating Procedures and installation of ECAM management Free-play for session preparation/brie�ng/re-enforcement

Optimised integration of theory and practice for ground training thanks to the ACE Trainer:

ACE Trainer

Innovation with A350 XWB Flight Training. New aircraft. New flight training concept. New generation of learning tools. For A350 XWB, Airbus has introduced a new Type-rating course, with a significant change in the footprint compared to a tradi-tional type conversion course. For the ground phase, trainees first encoun-ter with the A350 XWB will be in a 3D virtual and interactive cockpit: Airbus Cockpit Experience (ACE) Trainer, the essential brick of the new competency-based training philosophy.Then fixed-base (but high fidelity) APT+ and full-motion simulation put the trainee in an enhanced realistic environment. Manual handling in the Full Flight Simula-tor (FFS) is introduced from the early stage of the course with a first session on day 8. Trainees have more opportunities to practice throughout the course, and follow scena-rio-based flights towards the end of the course.

ACE Trainer, a new generation of learning tools Airbus Cockpit Experience (ACE) trainer is introducing simulation at a very early stage in the training course.

• A350 familiarisation through a mobile virtual cockpit

• Knowledge acquisition on systems, normal/abnormal procedures and Standard Operating procedures (SOPs) in a simulated crew environment

• Free play simulation for system practice and skills reinforcement

• Self-paced learning to proficiency

Your benefits

Flight TrainingA350 Flight Training

Optimised training program with focus on essentials Type Rating course performed in 23 days instead of 25

Efficient learning process Hands-on active learning from day one. Better knowledge retention Increased pilots’ motivation and proficiency

Optimised use of higher level devices APT+: Systems and procedures knowledge acquisition during ground phase with ACE Trainer. FFS: Freed space for use in manual flying and operational scenarios

Continuous skills reinforcement Trainees can act freely and use the tool as much as necessary to further develop skills at their pace

Training 089

The A350 XWB ACE Suite gives access to Airbus essential training media, educational content and documentation required for A350 XWB Flight Crew Licensing (FCL) and beyond.

The ACE Suite offers long term sup-port to ensure airlines’ safe and op-timised operations, while reducing significantly the total cost of training.

ACE Suite

ACE Suite media packageACE Trainer, including• ACE Launcher with local LMS• Aircraft simulation with associated

lessons • Walk-around visualisation tool• Software interface for N-FlySmart Educational content:• Airbus Syllabus: Flight Crew Training

Program for trainees and instructors: - Flight Crew Trainee Data (FCTD),

- Flight Crew Instructor Data (FCID)• Systems Knowledge Modules (SKM)• Training Tutorial

Support• Installation guide and remote assis-

tance for deployment• Training media package updates• Online support 24*7 • Instructors or quality technical advice

Systems KnowledgeModules (SKM)Theoretical knowledge

Guided exercices and "Learning by discovery"Practice

System knowledge acquisition with focus on "need-to-understand"

Guided hands-on lessons Assisted Procedure Lessons for Ground Standard Operating Procedures and installation of ECAM management Free-play for session preparation/brie�ng/re-enforcement

ACE Suite

Airbus flight training concepts, tools and ex-pertise can be deployed at customer’s site. Via the ACE Suite service, we propose a global training solution to address your in-ternal A350 training needs.

Your benefits

Note: ACE Trainer and ACE Suite will also be available for A330 and A320 by 2019.

Flexible

Airbus training concepts transposed in your environment.

Service duration from 5 to 10 years, adapted to your needs

Enhanced training performance

Effective training programme, efficient learning process.

Highest training quality

OEM-backed training standards

Sharing of approved training programmes and course contents

Costs savings

Reduced travel and work disruption

Limited up-front investment

Training090

Safety, Performance and Weight & Balance courses have been designed to cover all flight operations related activities: • Safety courses• Courses for Flight Operations engineers• Courses for Flight Operations line per-

sonnel

Flight Safety officers and engineers, Flight Operations engineers, dispatchers, load controllers and planners are trained to acquire advanced knowledge of aircraft documentation, systems and computation programmes.

Flight Operations TrainingFlight Operations Training courses

Training 091

To ensure a successful aircraft Entry-In-to-Service and the safe operations of all Airbus aircraft, Airbus also provides cabin crew training courses. Enhanced knowledge of Airbus aircraft and cabin systems leads to cabin crews’ opti-mum service on-board and passengers’ full satisfaction. Airbus Cabin Training offers an outstanding "Learning by doing" approach which en-ables trainees to optimise their learning time and adapt teaching rhythm to their needs. Trainees benefit from Airbus multi-qualified and experienced cabin crew instructors to acquire advanced knowledge and best practices. In terms of training media, Airbus has de-signed software based on the latest air-craft cabin development, e.g. Virtual Cabin, Virtual Handset trainer and Flight Attendant Panel (FAP) trainer, providing trainees with a virtual reality of the entire cabin interior and functionalities. With this media, trainees can fine-tune their knowledge of cabin systems and emergency procedures.

• Type Specific Cabin Training course aims to provide airline personnel (cabin crew, instructors and cabin engineers) with information and operational instruc-tions on Airbus aircraft and cabin systems and to reinforce competences for a successful Entry Into Service (EIS). This course also enables airline’s cabin crew instructors to develop their own training programmes and update their operating manuals.

• Cabin Crew Enhanced FAP Training (CIDS) module is designed to provide trainees already familiar with the A320 or A330/A340 Family classic Flight Atten-dant Panel (FAP) with the knowledge and operation of the enhanced FAP.

• Initial Operating Experience (IOE) provides airlines with line training during the Entry-Into-Service of the aircraft with an Airbus instructor. This service provi-des assistance to operating cabin crew with their knowledge of the new aircraft cabin systems and safety equipment.

• Train the Trainer course (Airbus Ca-bin Crew Instructor Course) aims to train existing and future airline instructors in the development and delivery of cabin crew training within their own airline. The course is also aimed at improving the competences in teaching, facilitation, feedback and presentation skills.

• A320 Corporate Jet Cabin Training course aims to provide airline personnel (cabin crew, instructors and engineers) with information and operational ins-tructions on A320 Airbus Corporate Jet aircraft.

Cabin Crew Training coursesCabin Crew Training

Airbus has developed a Cabin Training Suite, an integrated services package de-ployed at customers' bases allowing airlines to cover their internal Cabin crew initial and recurrent training needs. The Cabin Training Suite is composed of: Cabin Knowledge Modules (CKM), Virtual Cabin, Flight Attendant Panel (FAP) trainer and Virtual Handset trainer (for A350 and A380 only). This all-in-one solution offers long term sup-port to ensure airlines’ safe and optimised operations, whilst significantly reducing the total cost of training. The Cabin Training Suite is proposed for a minimum of three years and is renewable.

Cabin Crew Training

Your benefits

Cabin Training Suite

Training092

Cabin Training SuiteTraining media• Cabin Knowledge Modules (CKM) -

courseware and software• FAP trainer (Flight Attendant Panel

trainer) - software• Virtual Cabin - software• Virtual Handset trainer (A380/A350

XWB only) - software

Documentation• Generic Cabin Crew Operating Manual • Getting to grips

Deployment• User and installation guides • FAP trainer configuration tool• Learning Management System

Administration course + installation

Support and Expertise• Technical support• Software updates• Courseware revisions

Note: ACE Trainer and ACE Suite will also be available for A330 and A320 by 2019.

Enhanced training performance

Training by Airbus concept transposed into environment

The CKM courseware teaches trainees the “need to know” (they stick to the essential)

“Learning by doing” approach which enables trainees to optimise their learning time and adapt teaching rhythm to their needs

Enhanced training quality

Interactivity of the training media: boost motivation for trainees, learning by exploring

Flexibility

Proximity of an in-house-concept

Flexibility for practice: no work disruption, no need for aircraft access, no risk/cost of damages on aircraft

Savings

No travel and living expenses for trainees

Avoid long or costly courseware development and update

Training 093

Certifying courses approved by multi-ple national airworthiness authorities:• T1: Mechanical• T2: Avionics• T1+T2: Mechanical + Avionics• P1: Practical on device• P2: Practical on Aircraft• CMQ Intra family: Engine difference• CMQ Inter Airbus family

Specialised and recurrent training courses for Line and Base maintenance engineers covering specific domains such as:• General Familiarisation courses• EWIS• Engine run-up• Taxiing courses• Troubleshooting• Aircraft servicing• Ground handling• Cargo loading• CAT II/III• ETOPS• Cabin interior• M35 (B1/B2) for US customers• Management training (Gen Fam)

Initial Operating Experience (IOE): to support customers at aircraft Entry-In-to-Service and throughout the operational life of their Airbus aircraft Airbus Maintenance Instructor Course (AMIC): to prepare future or experienced maintenance trainers

Structure courses portfolio encompassing metallic and composite structure courses ranging from:• Damage assessment• Repair design• Execution of the repair solution for

structure specialists• Corrosion control• Fatigue and damage courses

See page 96, for our e-Training courses.

Airbus offers a broad range of certifying and specialised courses covering all maintenance and structure related activities. These courses can also be tailored to fit recurrent training needs or to cope with specific issues faced during operations.

Maintenance and Structure Training courses Maintenance Training

The Airbus Competence Training (ACT) concept has been efficiently deployed by Airbus over recent years. This concept, a learning-by-doing approach, focuses on operationally-oriented training and is appro-ved by the airworthiness authorities. By combining the ACT Trainer and the Virtual Aircraft, you can reduce your prac-tical training time on a real aircraft by 50%, contributing to its decreased downtime and associated costs.

ACT can be made available at your facilities either via short term lease of our ACT mobile classroom or through a long term solution (5 years): ACT Suite

Based on ACT, the Airbus Maintenance Mo-bile classroom aims at making Airbus-stan-dard courses, instructors and technology even more widely available around the world.

Maintenance TrainingYour benefits

Maintenance and Structure Training courses

ACT for Maintenance, a proven efficiency

Training094

88%

73%

88%

87%

100%

93%

Faster fault identification and ease in routine tasks

Decrease in maintenance errors and components' damages

Optimisation in technical documentation usage

Decrease of inappropriate removals

Improved accuracy in problem solving and troubleshooting tasks

Increased safety awareness

* Survey run with 26 customers / 300 engineers

Active learning+ supported with the ACT Trainer

and Virtual Aircraft

Airbus technical data+ AMM, IPC, TSM, MMEL, SRM used as a support to theoretical

and practical parts

Virtual Cockpit

+ Same quality as FFS+ Different scenarios to optimise training

+ Scenario based architecture+ PC based architecture

A/C documentation

Courseware

Virtual Aircraft

ACT Suite is a long term on-site solution proposed to maintenance and enginee-ring training organisations to address their internal training needs with Airbus training standard. The ACT Suite solution has been built around the Airbus Competence Training (ACT), the Airbus active learning concept approved by the Airworthiness Authorities. The package can be customised

to cover others services, such as: instruc-tors sourcing and standardisation, support and updates of courseware and software, etc. With ACT Suite at their facility, customers will ensure their training quality and at the same time, benefit from significant savings on courses development, travel and living cost.

Training 095

ACT SuiteMedia package• ACT trainer incl. the Virtual Cockpit• Virtual components location• Airbus LMS Software• Aircraft knowledge modules• Maintenance Instruction

and Learning Guide• Learning documentation

Media deployment• Installation + LMS

administration course

Instructor proficiency• AMIC ACT tool familiarisation

Support

• ACT Trainer and Training media updates

• Update of educational content• Online support 24*7• Technical Advice: Instructor

or Quality (remote advisory service)

Maintenance Training Suite (ACT Suite)

Your benefits

“ACT Suite” is proposed as a 5 years renewable service package for maintenance / engineering training organisations to address their internal personnel initial and recurrent training.

The targeted customers are:

• Airlines and/or their affiliated MRO training organisations

• Independent MROs training centres, Training academies

Training performance

Airbus concept transposed in customer environment

Training quality

OEM backed training standard

Approved and up-to-date courses, meeting regulatory requirements

Optimised maintenance operations

Human factors oriented

Flexibility

Proximity of an in-house-concept

Flexibility for practice: no work disruption, no need for aircraft access, no risk/cost of damages on aircraft

Savings

Reduced travel costs for customer maintenance trainees

Limited courses development effort

Fleet operational reliability benefit

Learning with less impact on the aircraft

Training096

Online access to Airbus expertise

The e-Training by Airbus offer introduces a comprehensive courses portfolio covering almost all training domains: Maintenance, Flight, Flight Operations and Cabin crew training.

We propose a flexible offer that ranges from e-Training courses (pay-per-course) to e-Training libraries: 12-months service subscription providing access to Airbus educational content such as courseware, instructor-led videos, practical guided exer-cises for troubleshooting preparation, and operational data, for a special focus on re-current training.

Thanks to the implementation of a new and efficient Learning Management System (LMS), the learners and their training mana-gers can benefit from advanced features, including the possibility to edit Airbus de-claration of attendance automatically via the platform, and extensive training records for effective learning and progress monitoring.

The access to e-Training naturally allows your personnel to learn and refresh at any time, from any location, on any device. You can take advantage of Airbus’ exclusive po-sition of having fleet-wide data to use the latest available standards on the market.

e-Training by Airbus

Your benefits

Highest standards

OEM-backed data

Courses developed with experienced Airbus instructors and in-fleet data

Training efficiency

Cost-effective training solutions

Self-paced study for better retention

Extensive use of videos to support self-study

Flexibility

Access from any location, at any time, on any device

Training 097

Aircraft Systems Briefing

FlySmart with Airbus for Flight Crew - iPad course- Windows course

Flight e-Training courses Familiarisation courses/briefings for flight crew

• ROPS Familiarisation course – all aircraft• FMS2 Familiarisation course – all aircraft• FANS A+ Familiarisation course – all aircraft• FANS B+ Familiarisation course – all aircraft• FLS Familiarisation course – all aircraft• Sharklets Familiarisation briefing • AP/FD TCAS course – all aircraft• A320 HUD L4/5 Familiarisation

briefing - e-Training• A320 Family Same Type Rating

Familiarisation Briefing • A350-900 to A350-1000 Familiarisation

briefing

UPRT Recurrent e-Training for flight crew

FlySmart with Airbus for flight crew • A320• A330• A340• A320/A330/A340 FlySmart with Airbus

for Flight Crew – new Windows L6 graphic interface course

eQRH e-Training for flight crew

• Dangerous goods

Flight Operations e-Training courses • A320 • A330/A340 • A350 • A380• XML Authoring e-Training course

Now integrated into “Administration of Flight Ops Manuals for Flight Ops Engineer” course

e-Training libraries• A320 Maintenance Recurrent

e-Training library

• A300-600 e-Systems Knowledge Library for flight crew

• A310-300 e-Systems Knowledge Library for flight crew

• A320 Maintenance Recurrent e-Training library

• A380 e-Systems Knowledge Library for flight crew

• A350 Cabin Knowledge Modules (CKM) for cabin crew

Maintenance e-Training courses • EWIS (group 1 to 8)• FTIS (Fuel Tank Inerting System)• A320 General Familiarisation – all engines• A380/A350 New Technology• Optical Fiber Inter System – all aircraft• Human factors – all aircraft• A380 Supplemental Cooling Systems (SCS)• A350-900 to A350-1000 maintenance

difference course

Training098

4 3major areas



MaterialManagement

Airstart


Training

transversal domains



Consulting services

Consulting

Your benefits


















Training 099

Airbus Consulting Services delivers turnkey solutions through a recognised expertise in training facilities and organisation. Thanks to our experience, we aim to reduce and optimise training costs as well as help in-crease airlines’ competitiveness in training business.

Our team of experts has developed a unique range of tailored advisory services to address airlines’ training challenges: • Assessment of training organisation• Support to training equipment selection,

acceptance, & qualification• Training regulatory approval support• Training programme review• Airbus training “as-is” assessment

Training consulting

Airbus Engineering100

101Airbus Engineering

Packaged Solutions

102 Packaged Solutions102

PACKAGED SOLUTIONS PORTFOLIO OVERVIEW_

Airbus Packaged Solutions are sets of value added combinations of services covering the main domains in your operations. The packages offer you a complete end-to-end solution all along the value chain and will be tailored according to your specific needs. We will be your single supplier interface, covering your entire operational needs so you can focus on your core activities.

_

103Airbus Engineering

102

Training 103

Packaged Solutions Starter Kit Aircraft & Parts Availability Optimised Asset and Residual Value Enhanced Flight Operations Fuel Efficiency 90

104Airbus Multi Fleet

A modular turn-key solution to quickly start your operationsServices by Airbus has developed a Starter kit for you as a start-up airline or operating an Airbus aircraft for the first time. This modular packaged solution consists of basic services for your overall organisation, maintenance & engineering department and flight operations. Our team will be there for you right from the start with expertise and recommendations to facilitate your Entry-Into- Service and make sure you have the services you need to start your opera-tions.

The modular offer:

Packaged Solutions

Your benefitsOne single partner and interface Quick & easy implementation

Ensured efficiency and minimised risks

Starter Kit

104 Packaged Solutions

A pre-defined set of services covering basic needs in all your domains

Complementing Starter Kit Essentials with additional services for optimised organisation and performance

Starter Kit Essentials

Starter Kit Boost

Starter kit modules

Packaged Solutions 105

Overall organisation Maintenance & Engineering Flight Operations

• Entry into Services recommendations

• Organisation, process & procedures review

• General Familiarisation Training

• Materials recommendation

• Material services

• Data for Navigation & Airport

• Training for Pilots and Cabin Crew

• Means and tools for Flight planning & Flight Operations

• Optimisation of organisation & processes

• Preparation requirements for mandatory documents & AOC approval

• Qualifying Maintenance Training

• Maintenance Program Definition

• Real time health monitoring solution

• Performance studies & MEL customisation

• EFB-package (qualification, hardware, approval, training)

Starter Kit Essentials

Starter Kit Boost

106 Packaged Solutions

Aircraft & Parts AvailabilityOur aircraft and parts availability package has been created to optimise your mainte-nance & engineering activities for improved operational reliability and on-time perfor-mance. We offer you an end-to-end solu-tion for aircraft availability including FHS, Integrated Material Services combined with e-solutions and training bringing efficiency into the maintenance activities.

Consulting • Maintenance & Engineering: page 42 • Material Management: page 42

Training• Maintenance and Structure Training:

page 93

Digital Services • N-Documentation: page 71• ADOC Web Maintenance: page 28• AIRMAN-web: page 29• AirPl@n: page 31• Airbus Real Time Health Monitoring:

page 32• CrossLogbook: page 30• Repair Manager: page 33• e-Doc Browser - Airbus Smarter Fleet ®:

page 37• Maintenance Mobility - Airbus Smarter

Fleet ®: page 35

Services & Products • Provisioning packages: page 17• Tools: pages 25• Engine CES parts sales: page 21• FHS-Components: pages 18• FHS-Tailored Support Package: page 19• Connectivity: pages 51

Optimised Asset and Residual Value

We offer you a package that maximises your asset efficiency and residual value by enhancing your products with cabin, sharklet, connectivity, e-solutions and flight operations services.

Consulting • Consulting Services: page 41, 60 & 96

Training• Flight Ops Training: page 90

Services & Products • Cabin Upgrades: page 48• Connectivity: page 51• System Upgrades: page 52• Sharklet Retrofit: page 54

Packaged Solutions

107Packaged Solutions

Enhanced Flight Operations

For operators with challenging airports or a need to improve your flight operations per-formance, we have developed the Enhanced Flight Operations Package. This solution in-cludes consulting services, e-solutions, data analysis and training to optimise your flight performance.

Consulting • Flight Operations: page 80

Training• Maintenance Training: page 95• Flight Training: page 87

Digital Services • N-Documentation: page 71• ADOC Web Maintenance: page 28• N-Flysmart: page 69• N-Airfase: page 69• N-SAMS: page 74• Airpl@n: page 31

Services & Products • ROPS: page 75• System Upgrades: page 52• Navigation+: page 62• Charts+: page 63• Airport+: page 64• N-Performance: page 73

Fuel Efficiency

The Fuel Efficiency package consists of sharklet and cabin weight saving upgrades, combined with e-solutions for flight perfor-mance and navigation optimisation to improve your fuel efficiency. Our services will support your targets for long term sustainability and will contribute to profitability.

Consulting • Fuel & Flight efficiency: page 80

Training• Flight Ops Training: page 90

Digital Services • N-Flysmart: page 69• Fuel Efficiency Portal -

Airbus Smarter Fleet ®: page 70

Services & Products • Cabin Upgrades: page 48• Sharklet Retrofit: page 54• Connectivity: page 51

108 Portefolio Service by Airbus

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AIRBUS S.A.S. 31707 Blagnac Cedex, France © AIRBUS S.A.S. 2017 - All rights reserved, Airbus, its logo and the product names are registered trademarks.June, 2017. Concept design by Airbus Multi Media Support 20170693. Photos by Getty Images and Airbus: C. Koshorst, P. Pigeyre, P. Masclet, H. Goussé, S. Ramadier, A. Tchaikovski, C. Sadonnet. Computer rendering by ECT31. Printed in France by Airbus Print Centre.Confidential and proprietary document. This document and all information contained herein is the sole property of AIRBUS S.A.S. No intellectual property rights are granted by the delivery of this document or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of AIRBUS S.A.S. This document and its content shall not be usedfor any purpose other than that for which it is supplied. The statements made herein do not constitute an offer.They are based on the mentioned assumptionsand are expressed in good faith. Where the supporting grounds for these statements are not shown, AIRBUS S.A.S. will be pleased to explain the basis thereof.This brochure is printed on Triple Star Satin.This paper is produced in factories that are accredited EMAS and certified ISO 9001-14001, PEFC and FSC CoC. It is produced using pulp that has been whitened without either chlorine or acid. The paper is entirely recyclable and is produced from trees grown in sustainable forest resources.The printer, Airbus Print Centre (France 31707),is engaged in a waste management and recycling programme for all resulting by-products.

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