+44 (0)208 1917 125info@research-platforms.com

research-platforms.com@researchpforms

Service Overview

Overview and history ������������������������������������ 02Core competencies ������������������������������������� 03

High Volume Data Processing >>>>>>>>>>>>>>>>>>>>>>>>>> 04

Machine Learning Business Solutions >>>>>>>>>>>>>>>>>>>>>> 05

Managed Big Data Platforms >>>>>>>>>>>>>>>>>>>>>>>>>>> 06

Enterprise Search Engine Solutions >>>>>>>>>>>>>>>>>>>>>>> 07

Implement and Integrate Data Platforms >>>>>>>>>>>>>>>>>>> 08

Ancillary Services �������������������������������������� 09Hardware Management >>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 10

Systems Monitoring >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 11

Workflow Optimisation >>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 12

Release Management >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 13

Systems Reviews >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 14

Client Time Line ��������������������������������������� 15Why Research Platforms? �������������������������������� 16

Contents

Michigan, USA

Campina Grande, Brazil

• We are experts at building bespoke data processing platforms that empower users to perform at their most optimum level

• We provide cutting-edge technology and innovative solutions to researchers and data scientists working with large-scale data

• We have more than ten years’ experience working within the Business Intelligence sector

• We are the developers of Saiku Analytics

• We are advocates of Open Source software and committers to the Apache Software Foundation (ASF)

London, UK

Norwich, UK (HQ)

Overview and history

2

Core competencies• High Volume Data Processing

• Machine Learning Business Solutions

• Managed Big Data Platforms

• Enterprise Search Engine Solutions

• Implementation and Integration of data platforms

3

High volumedata processing

Our Research Platforms experts have a wealth of specialist knowledge in a wide spectrum of data processing tools including Hadoop, Drill, and Spark. Whatever stage of the data processing journey you are on, our technicians will always be available to streamline your processes and make your systems more efficient.

Our data driven approach to business also means we are constantly investigating and selecting the very best new technologies to add to our platforms, ensuring that we are always one step ahead of the competition and can guarantee delivery of a more complete and accurate view of your data.

We pride ourselves on being able to infinitely scale our solutions as the size of your data grows.

Whether you are working with Gigabytes, Terabytes or Petabytes we’ve always got you covered.

Our processing services include:• Manual data entry / data capture

• Data cleansing or enrichment

• Data aggregation and summarization

• Data tabulation and presentation

• Statistical data analysis and interpretation

• Database creation and updates

• Data extraction

4

Machine learning business solutions

At Research Platforms, we are constantly exploring emerging trends in machine learning so that we can design the very best custom solutions to solve specific business-use cases. Our team are experts in powerful software applications such as Jupyter, Tensorflow, DL4j and Apache Spark, ensuring that - by adopting a machine learning mentality within their organisations – our users will always be leading the field.

Our expertise includes:• Understanding customer behaviours and using them to predict the most

sought-after future product/service

• Accelerating execution time by implementing intelligent automation

• Analysing past and present statistics to forecast a company’s revenue and other crucial metrics

• Accessing the computational and storage infrastructure and using all the tools required to accelerate work in deep learning, in the cloud and at any scale

• Exceeding customer expectations by implementing predictive analytics

• Discovering valuable hidden opportunities by transforming the way data is collected, analysed, interpreted and presented

• Developing future-ready business applications that learn and adapt with time and usage

5

Research Platforms offers a significant competitive advantage over the platforms offered by other companies, which means the cost to our users is greatly reduced.

Our use of systems automation considerably lowers the manhours and, therefore, the manhour costs that are usually spent managing a big data platform. In collaboration with our partners Canonical, we also provide end-to-end assistance for your data service platform. This guarantees you will always have expert support whenever you need it.

Here’s what else we can provide for you:• Fully managed servers either on-premises or in

the cloud

• Customised architecture dependent upon your unique data requirements

• Enterprise-class SLA for data services

• Complete access to all your machines all of the time

• Monitoring and log management integration

Managed big data platforms

6

Enterprise search solutions

Thanks to the tremendous volume of data that is being stored by businesses, gaining insight into the data you need is harder than ever. But that’s where Research Platforms can give you the advantage.

We are experts in enterprise search engine solutions and understanding how to help our users locate the information they’re looking for quickly and effectively. Search platforms are no longer a business luxury, they are a business necessity. We can build indexing services and custom interfaces to suit any requirements, providing you with lightning-quick discovery services and enabling you to:

• Catalogue your data in your own private search engine

• Extract metadata to help enhance your search

• Track changes over time

• Keep your data totally secure

7

Implementation and integration of data

platformsEvery data platform is different. That’s why we will always build a bespoke solution that works uniquely for you, and we’ll never shoehorn your valuable data into an off-the-shelf template. Our team delivers expert knowledge in data structures and how best to implement the solution that fits our customers’ requirements. Because integration into existing systems and work-flows is key, we can provide tailored work-flow integrations and connectors to common applications that ensure everything fits seamlessly together, avoiding the need for outliers.

We will:• Spec, design and build your bespoke data

solution

• Ensure the solution interacts fully with your existing systems

• Select the best software to fit your requirements and budget

• Tune the data-flow to ensure optimum performance

8

Ancillary services• Hardware Management

• Systems Monitoring

• Work-flow optimisation

• Release Management

• Systems Reviews

9

10

Research Platforms already hosts services for several of our customers. It is an option that works well for everybody - while we monitor, tune and support their data platforms, our client is free to concentrate on the day-to-day running of their business and using their data to find the results they’re looking for.

Just as importantly, with Research Platforms there is no frustrating lock-in – whenever you decide to manage your own servers we will hand over the keys and provide all the support you need to ensure the transition is as smooth as possible.

As service hosts we will:• Administer and monitor your hardware

• Tune and upgrade hardware both pro-actively and on request

• Provide real-time alerts and monitoring

• Offer a choice or combination of standalone servers, public cloud, private cloud or hybrid cloud

• Host everything in our own secure data centre or a location of your choosing

Hardware management

11

Systems monitoringDisasters and IT failures can strike at any time and prove extremely costly to a business that’s left unprepared and stranded without vital IT systems. Research Platforms’ systems monitoring service means any potentially harmful issues can be detected before they become a problem, in fact we can often fix them before the client is even aware the issue is there. At Research Platforms we can monitor your servers, network, websites, hardware, security, storage and more, and we can also build custom monitoring solutions to ensure we concentrate on the specific systems and processes which are most important to you.

We will:• Monitor virtual and physical servers for health

and performance

• Ensure your hardware and software are working as optimally as they should be

• Identify inefficiencies and issues before they happen, lowering the risk of break/fix scenarios

• Ensure systems are running at maximum health and efficiency

• Reduce the risk of costly and disruptive downtime

12

Workflow optimisationAt Research Platforms, we aim to reduce the amount of repetitive tasks our customers have to manually perform by implementing a number of work-flow frameworks to help them process data in a more efficient manner. By incorporating work-flow processing with data processing software, machine learning frameworks and more, we can provide a level of automation which was simply not possible just a few years ago.

Our workflow frameworks will allow you to:• Tune your business’s data processes

• Enhance both manual and automated tasks

• Automate tasks to accelerate data processing

• Reduce human interaction, allowing your employees to focus on other objectives

13

Release management

Release management can be a complex task but, at Research Platforms, it is a task that we are intimately familiar and comfortable with. Over the years we have performed releases for ourselves and also many of our customers and clients.

Rather than have their developers or other members of staff learn how to perform the release, companies rely on Research Platforms to ensure their release is tested, signed-off and delivered on schedule in the most efficient cost-effective way possible. We also remove the complexity in terminology and understanding so that non-technical users can appreciate the tasks required in a release and, at any time, easily recognise where in the release process they are.

Research Platforms can:• Perform the task of release management for your

software releases

• Implement an automated build-and-release chain to speed up the time to release

• Provide non-technical reports and feedback for stakeholders

• Ensure the software is fully tested and production ready

14

Systems reviewsDo you have issues with performance, data quality, or any other obstacle that is preventing you from moving your project forwards? Having designed data processing platforms for NASA, JPL, and many other high-volume data customers, we are skilled at finding and fixing the cause of bottlenecks. When you leverage our cutting-edge expertise to overcome systems issues and speed up your data processes we will:

• Analyse and document existing systems

• Find bottlenecks and performance issues

• Recommend changes and upgrades

Client Timeline

William

s Lea

Netflix

Bosch

WRCDARPA

Amazon

NASA

Samsu

ng

USA.gov

2012 2015 2016 2016 2018

2014 2015 2016 2017

15

Why Us?Research Platforms Ltd is a subsidiary of our highly successful data processing consultancy Spicule.

After more than a decade working in the Business Intelligence Sector, designing, building, operating and maintaining public, private and hybrid-cloud architectures for high-profile clients and businesses in the UK and across the world, we realised that the unique data management obstacles faced by the research and scientific sectors were not being properly addressed. That’s why we created Research Platforms Ltd, to apply our expertise to solving the complex data analytics, dev-ops, machine learning, machine intelligence and data science challenges our clients in the research and scientific sectors are encountering every day.

We understand that every client is as unique as the problems they’re facing, which is why every solution we create is bespoke-designed to meet and exceed our customers’ unique requirements. And we won’t only find the solution, we’ll give our clients’ all the control, flexibility and support they need to make sure the solution works for them as effectively and optimally as possible – leaving them free to concentrate on getting the results they’re looking for.

Why Should You Use Us?

We are domain and multiple infrastructure experts with a team of experienced developers based all around the globe. Whether it’s cloud, physical or hybrid, whenever or wherever you need us we’ll always be available to support. Our extensive partner network also allows us to bring in additional expertise when necessary.

Our clients include some of the largest research organisations in the world, including NASA, DARPA and JPL.

We always work closely with our clients to identify the best and most cost-effective solutions available.

We can build any data system regardless of size and our clients can grow their platforms (or scale them back to reduce waste) whenever required. As your needs change, Research Platforms will change to meet them. Our proactive approach means we often solve problems before our client is even aware they exist.

If you choose, we can host your data platform in our partner MIGSOLV’s high-security Gatehouse data centre facility. Purpose-built at a cost of £12 million, your data is guaranteed safe in the Gatehouse no matter what crisis arises. You will also receive 24/7 virtual and physical access and a dedicated client portal.

As long-standing advocates of open source software, we have the knowledge and experience to always select the right tools for the project and, where necessary, manipulate them at source-code to accomplish whatever the customer requires. We are also committed to investigating and adopting new technologies to ensure the most efficient delivery of service to our clients.

If you’ve got any questions, please get in touch. We’re looking forward to talking with you soon.

+44 (0)208 1917 125info@research-platforms.com

research-platforms.com@researchpforms

CONTACT

Research Platforms Ltd is a company registered in England and Wales #11326040 Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

©2018 Research Platforms LtdAll rights reserved.