service management by jp morgan chase & co
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7/27/2019 Service Management by Jp Morgan Chase & Co
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bySanskrutaPooja
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American multinational banking and financialservices holding company
largest bank in the United States with total
assets of US$ 2.509 trillionmajor provider of financial services formed in 2000, when Chase Manhattan
Corporation merged with J.P. Morgan & Co
one of the four big banks of the U.S.-otherthree being Bank of America, Wells Fargoand Citigroup
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Services under Chase brand Services under Morgan brand
Branch, ATM, Telephone and OnlineBanking
Credit Cards
Small Business Home Finance and Home EquityLoans
Auto Finance Education Finance Retirement & Investing Retail Checking Merchant Services
Middle Market Banking Business Credit Equipment Finance Commercial Term Lending Community Development Banking
Investment Banking Asset Management
Treasury Services Worldwide Securities
Services Private Banking Corporate Client Banking Government, Not-for-
Profit and HealthcareBanking
Real Estate Banking International Banking
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Honk Kong New York Sao Paulo Brooklyn Columbus Dallas Indianapolis Milwaukee Toronto Texas
Florida Kentucky Delaware
Los Angeles California United Kingdom Manila Sebu Japan Korea Russia Taiwan Greece
Chicago Canada.Arizona Ontario
The Right Relationship is Everything
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CorporationsFinancial InstitutionsSmall & Midsized BusinessesPublic Sector & Non-Profit Individuals
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Investment Banking
Provides M&A solutions and advisesclients on equity and debt financing
Information Management
Assists clients in managing multipleaccounts seamlessly for increased cashmanagement and transaction visibility
Investment Management and AdviceOffers strategies and advice that span thefull spectrum of asset classes
Risk ManagementCreates solutions to help issuer andinvestor clients manage risk
CommoditiesOffers market making, structuring, riskmanagement, financing and warehousingacross commodity asset classes
Cross-Border Trade Finance
Helps clients facilitate financing, optimizeworking capital, reduce risk andstreamline trade flows
Payables and ReceivablesProvides solutions to reduce resourcecosts and payment risk
Global Corporate BankManages the firms relationships withlarge corporations, financial institutionsand public sector organizationsinternationally
Retirement Investments and ServicesOffers a comprehensive array ofinnovative retirement products andservices backed by our best thinking andthe full resources of our entire firm
https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/bankinghttps://www.jpmorgan.com/tss/Product_Index/Information_Management_/1104848722198https://www.jpmorgan.com/pages/jpmorgan/amhttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/riskmgmthttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/commoditieshttps://www.jpmorgan.com/tss/Product_Index/Trade_Finance_/1320519386577https://www.jpmorgan.com/cm/ContentServer?c=TS_Content&pagename=jpmorgan/ts/TS_Content/Product_Index&cid=1104848722732https://www.jpmorgan.com/pages/jpmorgan/gcb/homehttps://www.jpmorgan.com/pages/retirementhttps://www.jpmorgan.com/pages/retirementhttps://www.jpmorgan.com/pages/jpmorgan/gcb/homehttps://www.jpmorgan.com/cm/ContentServer?c=TS_Content&pagename=jpmorgan/ts/TS_Content/Product_Index&cid=1104848722732https://www.jpmorgan.com/tss/Product_Index/Trade_Finance_/1320519386577https://www.jpmorgan.com/tss/Product_Index/Trade_Finance_/1320519386577https://www.jpmorgan.com/tss/Product_Index/Trade_Finance_/1320519386577https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/commoditieshttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/riskmgmthttps://www.jpmorgan.com/pages/jpmorgan/amhttps://www.jpmorgan.com/tss/Product_Index/Information_Management_/1104848722198https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/banking -
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Financial Institutions and GovernmentsAssists clients with strategic advisory and capitalraising services
Treasury Services SolutionsOffers a full range of treasury services, capitalmarkets solutions, safekeeping and securitiesservices, credit, and global products
Investment Management and AdviceOffers strategies and advice that span the fullspectrum of asset classes
Capital MarketsAdvises clients on equity and debt financing tohelp them achieve objectives
Retirement Investments and ServicesOffers a comprehensive array of innovativeretirement products and services backed by ourbest thinking and the full resources of our entirefirm
Risk ManagementCreates solutions to help issuer and investor
clients manage risk
Securities LendingProvides customized solutions to meet clientsspecific risk/reward requirements
Prime ServicesOffers an integrated financing, clearing,settlement and related execution platform tohelp clients run their business
Global Corporate BankManages the firms relationships with largecorporations, financial institutions and publicsector organizations internationally
https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/banking/expertise/fighttps://www.jpmorgan.com/tss/General/Financial_Institutions/1102380191632https://www.jpmorgan.com/pages/jpmorgan/amhttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/banking/cmhttps://www.jpmorgan.com/pages/retirementhttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/riskmgmthttps://www.jpmorgan.com/tss/General/Securities_Lending/1114735415127https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/primeserviceshttps://www.jpmorgan.com/pages/jpmorgan/gcb/homehttps://www.jpmorgan.com/pages/jpmorgan/gcb/homehttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/primeserviceshttps://www.jpmorgan.com/tss/General/Securities_Lending/1114735415127https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/riskmgmthttps://www.jpmorgan.com/pages/retirementhttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/banking/cmhttps://www.jpmorgan.com/pages/jpmorgan/amhttps://www.jpmorgan.com/tss/General/Financial_Institutions/1102380191632https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/banking/expertise/fig -
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Cash Management Services for smallbusinessand middle marketclientsProcesses payments, manages cash balancesand retrieves information on accounts
Credit ProductsSupplies short-term and long-term credit,leasing options and trade finance products
Asset-Based LendingMeets clients financing needs through a broadrange of asset-based solutions
Retirement Investments and ServicesOffers a comprehensive array of innovativeretirement products and services backed by ourbest thinking and the full resources of our entirefirm
Health Savings AccountsProvides tools for making healthcare moreaffordable for businesses and their employees
Business BankingTailors accounts to meet clients uniquebusiness needs
Commercial Real Estate Banking
Assists clients with advisory services and creditfor projects including residential development,commercial construction and long-termmortgage lending
International BankingHelps clients with their overseas financialservices needs using the global capabilities ofthe firm
Investment Management and AdviceOffers strategies and advice that span the fullspectrum of asset classes
https://www.chase.com/index.jsp?pg_name=ccpmapp/smallbusiness/cash_mgmt/page/cash_managementhttps://www.chase.com/index.jsp?pg_name=ccpmapp/smallbusiness/cash_mgmt/page/cash_managementhttps://www.chase.com/online/commercial-bank/solutions-treasurymanagement.htmhttps://www.chase.com/online/commercial-bank/solutions-obtainfinancing.htmhttps://www.chase.com/online/commercial-bank/solutions-abl-assetbasedlending.htmhttps://www.jpmorgan.com/pages/retirementhttps://www.jpmorgan.com/tss/General/Programs_for_Small_and_Mid-size_Businesses_br_2_-_499_/1268955916147http://www.chase.com/cm/cs?pagename=Chase/Href&urlname=crb/sbfs/page/bbanking.jsphttps://www.chase.com/online/commercial-bank/industryexpertise-creb-realestate.htmhttps://www.chase.com/online/commercial-bank/solutions-internationalbanking.htmhttps://www.jpmorgan.com/pages/jpmorgan/amhttps://www.jpmorgan.com/pages/jpmorgan/amhttps://www.chase.com/online/commercial-bank/solutions-internationalbanking.htmhttps://www.chase.com/online/commercial-bank/industryexpertise-creb-realestate.htmhttp://www.chase.com/cm/cs?pagename=Chase/Href&urlname=crb/sbfs/page/bbanking.jsphttps://www.jpmorgan.com/tss/General/Programs_for_Small_and_Mid-size_Businesses_br_2_-_499_/1268955916147https://www.jpmorgan.com/pages/retirementhttps://www.chase.com/online/commercial-bank/solutions-abl-assetbasedlending.htmhttps://www.chase.com/online/commercial-bank/solutions-abl-assetbasedlending.htmhttps://www.chase.com/online/commercial-bank/solutions-abl-assetbasedlending.htmhttps://www.chase.com/online/commercial-bank/solutions-obtainfinancing.htmhttps://www.chase.com/online/commercial-bank/solutions-treasurymanagement.htmhttps://www.chase.com/index.jsp?pg_name=ccpmapp/smallbusiness/cash_mgmt/page/cash_managementhttps://www.chase.com/index.jsp?pg_name=ccpmapp/smallbusiness/cash_mgmt/page/cash_management -
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Public FinanceAdvises clients on financing and bankingneeds
Retirement Investments and ServicesOffers a comprehensive array ofinnovative retirement products andservices backed by our best thinking and
the full resources of our entire firm
Commercial Cards for Local and StateGovernmentsAssists clients with capturing savings,simplifying procure-to-pay proceduresand minimizing fraudulent spending
Debt Capital MarketsProvides debt financing to help clientsachieve their objectives
Investment Management and AdviceOffers strategies and advice that span thefull spectrum of asset classes
Global Liquidity ServicesMatches liquidity needs to complexbusiness needs
Government Debit CardsImproves the efficiency of payroll andbenefit programs
Global Corporate BankManages the firms relationships withlarge corporations, financial institutionsand public sector organizationsinternationally
Card Solutions for the FederalGovernmentStreamlines ordering, procurement,payment and back-office procedures
https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/fixedincome/publicfinancehttps://www.jpmorgan.com/pages/retirementhttps://www.jpmorgan.com/tss/General/Local_State_Card_Solutions/1122070847312https://www.jpmorgan.com/tss/General/Local_State_Card_Solutions/1122070847312https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/banking/cmhttps://www.jpmorgan.com/pages/jpmorgan/amhttp://www.jpmgloballiquidity.com/index.htmlhttps://www.jpmorgan.com/tss/General/Government_Debit_Cards/1125855840905https://www.jpmorgan.com/pages/jpmorgan/gcb/homehttps://www.jpmorgan.com/tss/General/US_Federal_Govt_Card_Solutions/1159315268505https://www.jpmorgan.com/tss/General/US_Federal_Govt_Card_Solutions/1159315268505https://www.jpmorgan.com/tss/General/US_Federal_Govt_Card_Solutions/1159315268505https://www.jpmorgan.com/tss/General/US_Federal_Govt_Card_Solutions/1159315268505https://www.jpmorgan.com/pages/jpmorgan/gcb/homehttps://www.jpmorgan.com/tss/General/Government_Debit_Cards/1125855840905http://www.jpmgloballiquidity.com/index.htmlhttps://www.jpmorgan.com/pages/jpmorgan/amhttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/banking/cmhttps://www.jpmorgan.com/tss/General/Local_State_Card_Solutions/1122070847312https://www.jpmorgan.com/tss/General/Local_State_Card_Solutions/1122070847312https://www.jpmorgan.com/pages/retirementhttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/fixedincome/publicfinance -
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Private BankingProvides wealth managementsolutions, including investments,liquidity and credit management,and tax and estate planning, tomeet clients individual needs
Retirement SavingsHelps clients achieve retirementgoals through all-encompassingsolutions
Investment ManagementOffers strategies and advice that
span the full spectrum of assetclasses based on consistentinvestment processes andexceptional research capabilities
Structured ProductsDevelops products across assetclasses that can provide enhancedreturns and greater portfoliodiversification
Wealth Management & BrokerageCreates solutions that addressclients specific needs fromstrategic investment andprofessional portfolio managementto a broader range of wealthmanagement services
Mutual FundsOffers U.S. investors a range ofmutual funds to build portfolios tosuit various investor goals andobjectives
https://www.jpmorgan.com/pages/jpmorgan/private_bankinghttps://www.chase.com/online/investments/retirement-planning.htmhttps://www.jpmorgan.com/pages/jpmorgan/amhttps://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/sphttp://www.jpmorgansecurities.com/https://www.jpmorgan.com/pages/jpmorgan/amhttps://www.jpmorgan.com/pages/jpmorgan/amhttp://www.jpmorgansecurities.com/https://www.jpmorgan.com/pages/jpmorgan/investbk/solutions/sphttps://www.jpmorgan.com/pages/jpmorgan/amhttps://www.chase.com/online/investments/retirement-planning.htmhttps://www.jpmorgan.com/pages/jpmorgan/private_banking -
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build long-term client relationships byunderstanding the clients' unique businessneeds and steadfast commitment to putclients interest first
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Average Annualspend of$80 million
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Various charges and allegations arepending against them. Need to developstrategies and make changes in way of
working so that such allegations can beavoided in future
selective, strategic opportunities toparticipate in developing and fast-growinglocal markets in Latin America, Russia, theMiddle East and Asia (ex-Japan).
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