service handbook 2014

SERVICE HANDBOOKSERVICE HANDBOOKACADEMIC YEAR

REGISTRATION OFFICE CHIANG MAI UNIVERSITY

3.25

StudentID card

GPA

Transcript

Enrollment

CounterService

www.reg.cmu.ac.th

CHIANG MAI UNIVERSITY CHIANG MAI UNIVERSITY RESOLUTIONRESOLUTION

CChiang Mai University is the first university established hiang Mai University is the first university established outside of Bangkok in line with the state policy and wishes of outside of Bangkok in line with the state policy and wishes of the people in northern Thailand as the center of academics and the people in northern Thailand as the center of academics and high level professions serving both the region and the nation as high level professions serving both the region and the nation as a whole.a whole.

T The university is the place whereby knowledge is sought, he university is the place whereby knowledge is sought, researched, accumulated, and disseminated on the principle of researched, accumulated, and disseminated on the principle of academic freedom. Its underlying goals are the attainment of academic freedom. Its underlying goals are the attainment of truth and virtue, academic excellence, and the promotion, truth and virtue, academic excellence, and the promotion, application and dissemination of arts and culture.application and dissemination of arts and culture.

CChiang Mai University graduates must constantly be hiang Mai University graduates must constantly be self-trained, deep in their subject areas, well-sounded, critical self-trained, deep in their subject areas, well-sounded, critical minded, yet practical. They must be able to be in control of minded, yet practical. They must be able to be in control of themselves, their work and at the same time, on good terms with themselves, their work and at the same time, on good terms with others and with conscience and social realization. others and with conscience and social realization.

FRIENDLY IMPRESSIVEFRIENDLY IMPRESSIVE

QUALITY FOCUSQUALITY FOCUS

QUALITY SERVICEQUALITY SERVICE

USING ADVANCED TECHNOLOGYUSING ADVANCED TECHNOLOGY

Registration Offi ce, Chiang Mai University warmly welcomes new students.This Handbook provides information on the services provided by the Registration Offi ce. To inform the students who ask for the service of Registration Offi cerecognizing about the procedures and methods so as to quickly receive service. There are 3 categories of service : Services for prospective students Services for enrolled students Applying for a student’s degree and post graduate services Besides this handbook, the students are required to families themselves with the discipline, rules and regulations on university discipline. These can be found in the following publications : Bulletin (CMU 36) for Undergraduate Students Education Handbook for Graduate Students Registration Handbook (CMR30) for Undergraduate Students Registration Handbook (CMR30) for Graduate Students For further Section, students can contact the Educational Services Sectionof their respective faculty following the guidelines in the supplementary handbook. The Registration Offi ce provides this handbook as part of its effort to serve Chiang Mai University’s student community in a helpful and effi cient manner.

Sincerely,

Assistant Professor Todsaporn Pichaiya Director of the Registration Offi ce

WELCOME TO CHIANG MAI UNIVERSITYWELCOME TO CHIANG MAI UNIVERSITY

INDEX

Historical Background

Organization Structure Chart

Academic Calendar 2014

Registration Counter Service

1. Services for prospective students

1.1 Liaison services

1.2 Entrance examinations information

1.3 New students registration

1.4 Course units transfer from other universities

1.5 Request for second degree

1.6 Request for new student ID card

2. Services for enrolled students

2.1 Course schedules

2.2 Examination schedules

2.3 Academic calendar

2.4 Bachelor degree curriculum

2.5 Course units transfer

2.6 Courses units transfer from non-formal education to

Chiang Mai University

2.7 Course description certification

2.8 Preparation and procedure for enrollment

2.9 Enrollment for service (undergraduate students)

2.10 Add–withdraw and enrollment procedures online

2.11 Course withdrawal

2.12 Late enrollment at the Registration Office after

online period is over

2.13 University service enrollment (online)

1

3

5

7

9

9

9

10

10

11

11

12

12

12

13

13

14

15

16

17

22

23

24

25

27

2.14 Course enrollment for selected topic in different issues

2.15 Late enrollment for service at the Registration Office

after the online period is over

2.16 Enrollment for V grade

2.17 Changing enrollment for V grade to standard grading

2.18 Request for leave of absence (undergraduate students)

2.19 Request for documents

2.20 Request for adjustment of student records

2.21 Request for changes of graduate student’s title/rank

2.22 Request for verification of tuition fees payment for services

enrollment

2.23 Request for verification of tuition fees payment for

international program students

3. Applying for a student’s degree and post graduate services

3.1 Students applying for their degrees

3.2 Graduation and degree approval

3.3 Graduation and degree approval for graduate level

3.4 Registration for degree conferment

3.5 Request for academic documents

3.5.1 Request for an official transcript

3.5.2 Request for certification of student status

(undergraduate students)

3.5.3 Request for academic documents

3.5.4 Certification of name in English

3.6 Request for academic documents (online)

Appendix

Administration

Administrators

Telephone numbers

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28

29

30

30

31

31

32

32

32

33

33

35

35

36

37

37

37

37

38

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41

42

44

48

HISTORICAL BACKGROUND

Registration Office, Chiang Mai University, was established on

June 10, 1989.

IMPORTANT DATES AND EVENTS 1964 - Sub division under the General Affair Division, the President Office

1966 - An Academic Service Division under the President Office

1986 - Registration Office Establishment Project

1987 - Launched the Registration Office Establishment Project

1989 - Registration Office was approved in the gazette page 9

No.106 Section no. 93 on June 9, 1989

1995 - Chiang Mai University’s sectors of responsibility were divided

according to the University Administration announcement (No.3)

of 1995, which established the Computer Science Department

within the Faculty of Engineering, and divided sectors of

responsibility in the Registration

Office. The Secretariat of the Cabinet also announced this in the

gazette No.112, special section 50 D, on December 29, 1995.

There were 7 divisions.

1. Secretariat Office

2. Liaison Service and Admissions

3. Curriculum and Time-Table

4. Registration and Student Record

5. Degree Conferred and Certification

6. Data Processing and Computer

7. Graduate Records

1REGISTRATION OFFICE CHAING MAI UNIVERSITY

THE PRESENT SITUATION Registration Office, Chiang Mai University was designated as one of the

responsible sectors and launched in the gazette No.125 special section 112 D on

July 4, 2008, as announced in a Chiang Mai University announcement. There are

7 sections in Registration Office. (Since December 30, 2008)

1. Office Administration

2. Liaison Service and Admissions Section

3. Curriculum Administration Section

4. Undergraduate Records Section

5. Graduate Records Section

6. Degree Conferment and Certification Section

7. Information Technology and Data Processing Section

2 SERVICE HANDBOOK ACADEMIC YEAR 2014

ACADEMIC CALENDAR 2014

In order to comply with academic rules and regulations of Chiang Mai University, this academic calendar 2014 is sent and to be used for the students


Registration Counter Service is service process to be improved by counter service for clients’ convenience and satisfaction.

DOCUMENTS AND RECORD SERVICE

Request for an official transcript Request for diploma Request for official substitute of diploma Request for certificate of academic achievement Request for certification of student status (undergraduate students) Request for course description certification Request for new student ID card Request for adjustment of student record Request for changing V grade to standard grading Confirm for course withdrawal and receiving W grade Late enrollment (academic calendar)

PAYMENT SERVICE

Request for leave of absence (undergraduate students) Request for change of curriculum Request for readmission Request for course units transferred from Chiang Mai University Request for university service enrollment Request for tuition fees payment (for late enrollment) Request for credit fees payment (for late enrollment)

REGISTRATION COUNTER SERVICE (RCS)


5 STEPS FOR SERVICE

Press the queue button Wait for respective number to be displayed Notify request (s) and get service Pay the fees (if applied) Wait for document or pick up later as specified

Clients should wear a student uniform or dress politely and present Student ID card or Citizen ID card.

SERVICE HOURS SERVICE HOURS

Mon - Fri 8:30 a.m. - 4:30 p.m.Mon - Fri 8:30 a.m. - 4:30 p.m.

Pubic holiday ClosedPubic holiday Closed

REGISTRATION COUNTER SERVICE Staff 0 5394 3071 ext. 118 Finance 0 5394 3071 ext. 116 Supervisor 0 5394 3085


The university will announce the Entrance Examination and will provide details

1. SERVICES FOR PROSPECTIVE STUDENTS

1.1 LIAISON SERVICES

Office : Liaison Services and Admissions Section (2nd Fl) Officer : Mrs. Nisakorn Suttipan Tel : 0 5394 3071 ext. 108 Fax: 0 5394 3087 E-mail : [email protected]

- Provide information on the university and its faculties - Quota organization and examination - Liaison services for school

1.2 ENTRANCE EXAMINATIONS INFORMATION

Office : Liaison Services and Admissions Section (2nd Fl) Officer : Ms. Ketsarin Jatuporn Tel : 0 5394 3071 ext. 131 E-mail : [email protected]

- Provide details on candidate qualifications and required documents - Provide details on application and examinations for special projects and detail on international program - Inquiries on instructions, scheduling, procedures, entrance examination documents or other admissions issues - Advising on all aspects of admissions for undergraduate programs


1.3 NEW STUDENTS REGISTRATION

Office : Liaison Services and Admissions Section (2nd Fl) Officer : Ms. Karnphitcha Krabinoi Tel : 0 5394 3071 ext. 134 E-mail : [email protected]

- Students code will be designated for new students, available online at www.reg.cmu.ac.th - New students are required to present themselves with all documents by the university’s announced dates - Students who do not report in person within 10 days will not be considered for enrollment - For late registration, students are required to contact Liaison Services and Admissions, Registration Office (2nd Fl) in person 1.4 COURSE UNITS TRANSFER FROM OTHER UNIVERSITIES

Office : Liaison Services and Admissions Section (2nd Fl) Officer : Mrs. Umpapun Kandharosa Tel : 0 5394 3071 ext. 132 E-mail : [email protected]

Inquiries on qualifications, documents, conditions of course units transfer and transcripts.

Transfer procedure: 1. Submit a course unit transfer form to Liaison Services and Admissions Section not less than 45 days before the new academic year. 2. Contact the former institutions issuing the transcript and course details and present it at the Registration Office, Chiang Mai University, in person. 3. The respective faculty, department or specialization stream will examine the candidates.


1.5 REQUEST FOR SECOND DEGREE

Office : Liaison Services and Admissions Section (2nd Fl) Officer : Mrs. Umpapun Kandharosa Tel : 0 5394 3071 ext. 132 E-mail : [email protected]

Inquiries on qualifications, documents and conditions regarding study for a second degree.

Application procedure: 1. Submit a second degree request form to Liaison Services and Admissions Section not less than 45 days before the new academic year 2. The respective faculty, department or specialization stream will examine the candidates

1.6 REQUEST FOR NEW STUDENT ID CARD

Office : Liaison Services and Admissions Section (2nd Fl) Officer : Ms. Luckana Tongkomma Tel : 0 5394 3071 ext. 133 E-mail : [email protected]

To request a new student ID card: 1. Contact Registration Counter Service, Registration Office 2. In case of a student ID card being lost or not returned by an ATM, police notification is required. In case a student ID card is expired, damaged or requires change in details, such card must be submitted Submit a request form and a police notification or the existing student ID card to the Registration Counter Service staff person 3. The staff person will sign and stamp the form with a university logo 4. Take the form to a Siam Commercial Bank for the issuance of a new student ID card at the SCB, Faculty of Medicine branch, Chiang Mai University or Chiang Mai University branch


2. SERVICES FOR ENROLLED STUDENTS

2.1 COURSE SCHEDULES

Office : Curriculum Administration Section (2nd Fl) and Graduate Records Section (1st Fl) Officer for Undergraduate Level: Mr. Kitisak Aussawawuttikai Tel : 0 5394 3071 ext. 135 E-mail : [email protected] Officer for Graduate Level: Ms. Pranee Ariyapruek Tel : 0 5394 3071 ext. 148 E-mail : [email protected]

Students can check course schedules: Contacting on CMR 30 available online at www.reg.cmu.ac.th Or by Curriculum Administration Section for undergraduate level, Graduate Records Section for graduate level, or the Educational Services Section, at the respective faculty

2.2 EXAMINATION SCHEDULES

Office : Curriculum Administration Section (2nd Fl) and Graduate Records Section (1st Fl) Officer for Undergraduate Level: Mr. Kitisak Aussawawuttikai Tel : 0 5394 3071 ext. 135 E-mail : [email protected] Officer for Graduate Level: Ms. Pranee Ariyapruek Tel : 0 5394 3071 ext. 148 E-mail : [email protected]

Students can check Contacting Exam schedule on CMR30 online at www.reg.cmu.ac.th, or by Curriculum Administration Section for undergraduate level,

Graduate Records Section for graduate level, or the Educational Services Section, at the respective faculty


2.3 ACADEMIC CALENDAR

Office : Curriculum Administration Section (2nd Fl) Officer : Mrs. Nucharee Jongkaewwattana Tel : 0 5394 3071 ext. 109 Fax: 0 5394 3088 E-mail : [email protected]

Students can check Contacting Academic calendar on CMR30 online at www.reg.cmu.ac.th, or by Curriculum Administration Section for undergraduate level, Graduate Records Section for graduate level

2.4 BACHELOR DEGREE CURRICULUM

Office : Curriculum Administration Section (2nd Fl) Officer : Mrs. Pattanan Kaewchum Tel : 0 5394 3071 ext. 137 E-mail : [email protected]

Inquiries on curriculum, for example, new curriculum usage, minor subjects or etc., students can contact: 1. Academic advisors 2. The Educational Services Section, at the respective faculty 3. Curriculum Administration Section, Registration Office


2.5 COURSE UNITS TRANSFER


There are 2 types of course unit transfers: 1. Course units transferred from Chiang Mai University 2. Course units transferred from other universities

1. Course units transferred from Chiang Mai University Course units transferred from Chiang Mai University enable Chiang Mai undergraduate students who have left CMU to re-enroll and transfer back course units taken within 5 years, according to the guidelines of the respective faculties, departments or specialization streams. The transferred grades are recorded in “CX”.

Procedures: 1. Fill out request form available at www.reg.cmu.ac.th 2. Submit the form with approval of the academic advisors and the following documents: 1) Transcript (original) 2) Chiang Mai University announcement for resignation of student or Chiang Mai University command or transcript record (in case of retirement from the grades) 3) Transfer fee payment receipt 4) If the course units transfer is approved, students are required to withdraw such courses from the enrolled list

The course units transfer is according to the Chiang Mai University announcement of August 26, 2011.


2. Course units transferred from other universities Courses units transferred from other universities enable a Chiang Mai University undergraduate student who passed the entrance examination or was chosen to attend Chiang Mai University to transfer course units to their new study program in Chiang Mai University. The transferred grades are recorded in “CX”.

Procedures: 1. Fill out request form available at www.reg.cmu.ac.th 2. Submit the form with approval from the academic advisors to the respective faculty within the first 2 weeks of the first academic year. The following documents are required: 1) Transcript (original) 2) Details of course description 3) Transfer fee payment receipt 3. If the course units transfer is approved, students are required to withdraw such courses from the enrolled list

The course units transfer is according to the Chiang Mai University announcement of August 26, 2011.

2.6 COURSE UNITS TRANSFER FROM NON-FORMAL EDUCATION TO CHIANG MAI UNIVERSITY


The course units transfer from non-formal education, workhouse or work experience, taken within 5 years are qualified for transfer

Procedure: 1. Fill out request form available at www.reg.cmu.ac.th 2. Obtain approval from the advisors and present to the Registration Counter Service, Registration Office within the set date 3. Additional requirements may be applied for some courses. As indicated in the respective faculty announcement, supplemental are submitted to the faculty/department before proceeding to the Registration Office


4. Pay fees for course units transfer from non-formal education 5. Students must check the dates, class hours and examination dates according to the Registration Office announcement 6. If the course units transfer is approved, students are required to withdraw such courses from the enrolled list

The course units transfer is according to the Chiang Mai University announcement of April 26, 2012.

2.7 COURSE DESCRIPTION CERTIFICATION

Office : Curriculum Administration Section (2nd Fl) Officer : Ms. Siriporn Norach Tel : 0 5394 3071 ext. 135 E-mail : [email protected]

Inquiries on certification of education of courses in the respective curriculum or transcript to be used for course units transfer or study aboard.

Procedure: 1. Submit the request to the Registration Counter Service 2. Pay fees at cashier 3. Pick up the course description certification at the appointed date: payment receipt is required


2.8 PREPARATION AND PROCEDURE FOR ENROLLMENT

Office : Undergraduate Records Section and Information Technology and Data Processing Section (1st Fl) Officer : Mr.Amnuay Photinam Tel : 0 5394 3071 ext. 113 Fax : 0 5394 3089 E-mail : [email protected] Officer: Mr. Jakapong Kewduangta Tel : 0 5394 3071 ext. 145 E-mail : [email protected]

Enrollment for new students 1. CMR 32 or package registration form 2. CMR 30 or Registration handbook


ENROLLMENT PREPARATION

FOR NEW UNDERGRAUATE STUDENTS 1. Pick up CMR 32 (program package registration form) and password from advisors 2. Obtain the advisor’s approval signature in CMR 32 3. Enroll in courses at www.reg.cmu.ac.th within the dates announced by the university

FOR NEW GRADUATE STUDENTS 1. Obtain enrollment password and approval from the advisor 2. Fill out CMR 42 (course registration request form) and check for class-hours and examination dates conflicts 3. Enroll in courses at www.reg.cmu.ac.th within the dates announced by the university

Suggestion Study the CMR 30 Undergraduate Level and Graduate Level Registration

Handbook available online at www.reg.cmu.ac.th for enrollment procedures, date and time of enrollment, and examination dates


Undergraduate level / Graduate level

NEW STUDENT ENROLLMENT PROCEDURES

Student

Online course enrollment at www.reg.cmu.ac.th

Enrollment / Add-withdraw courses for all students and confi rm course

enrollment online at www.reg.cmu.ac.th

Print CMR 50 issued online

Pay fees

- Obtain the advisor’s approval and pick up the password and program package registration form. (for undergraduate students) - Obtain the advisor’s approval and pick up the password (for graduate students)

- Obtain details on add-withdraw courses and enrollment from registration handbook

- www.reg.cmu.ac.th

Note : For complete enrollment, student must pay fees and university already receives the evidence.


COURSE ENROLLMENT FOR UNDERGRADUATE LEVEL AND GRADUATE LEVEL

Pre-Enrollment for students with code before 57… (fi rst semester and second semester) and students with code 57… (except undergraduate students of some faculties)…(second semester) Pre-Enrollment Procedures and Methods of Payment are as follows:

- See his/her advisor for enrollment password- Obtain advisor’s approval

- During the set dates in the Academic Calendar

- www.reg.cmu.ac.th

- www.reg.cmu.ac.th

- Pre-enrollment announcement online

- Print CMR 50 (course enrollment form/ receipt) online- Pay fees- Print CMR 52 (individual enrollment summary) online

ONLINE PRE-ENROLLMENT SEE DATES AND TIMES REGISTRATION HANDBOOK (CMR 30)

Student

Print CMR 52

Advisor

Pre-enrollmentonline

Check course enrollmentonline

Add-withdrawcourses online

Pre-enrollment announcementwith the academic fees for payment

Print CMR 50 issued online


ENROLLMENT PAYMENT PROCEDURES(SEE DATES AND TIMES IN ACADEMIC CALENDAR)

Note : 1. Students who pay by student’s bank and would

like to use a complete receipt for refund or others

have to print out the course enrollment form/receipt

(CMR 50) online and must contact the Finance

Division, Offi ce of the University.

2. Students who pay by bill payment and would like

to use a complete receipt for refund or others, can

use CMR 50 which has banker’s signature as a

complete receipt.

Student

website: www.reg.cmu.ac.th

Pay by student’s bank / or parent’s bank account

(SCB Payment Gateway)

Banks in Thailand by Bill Payment

Siam Commercial Bank Krung Thai Bank Bangkok Bank Thai Farmers Bank Government Savings Bank

students must request payment by student’s account or parent’s account at Finance Division, Offi ce of the University (Any problems about bank account, please contact the officer at Finance Division, Offi ce of the University)

- print CMR 50 (course enrollment form/ receipt)


2.9 ENROLLMENT FOR SERVICE (UNDERGRADUTE STUDENTS)

Office : Undergraduate Records Section and Information Technology and Data Processing Section (1st Fl) Officer : Mr. Amnuay Photinam Tel : 0 5394 3071 ext. 113 Fax : 0 5394 3089 E-mail : [email protected]

Procedure: 1. Obtain the advisor’s approval and pick up the password 2. Enroll online at www.reg.cmu.ac.th 3. Pay fees within the dates announced by the university

Enrollment for service is applied for undergraduate students with code 50 onwards.


2.10 ADD-WITHDRAW AND ENROLLMENT PROCEDURES ONLINE Office : Undergraduate Records Section and Information Technology and Data Processing Section (1st Fl)

For students For advisor

For department

Students

Pay fees

Course Attendance

Advisor

Advisor

Registration Offi cewww.reg.cmu.ac.th

Registration Offi cewww.reg.cmu.ac.th

- pick up password - obtain advisor’s approval for each course on the enrollment form

- course enrollment - add-withdraw courses - late enrollment - check registration

- check registered list - courses adjustment (open, close or change details)

Department

Students Registration Offi cewww.reg.cmu.ac.th

- give password - give advice for course enrollment

- registration examination and approval

Procedures


2.11 COURSE WITHDRAWAL

Office : Undergraduate Records Section (1st Fl) Officer : Ms. Piyarat Putthanokeaw Tel : 0 5394 3071 ext. 144 E-mail : [email protected] Officer : Mr. Pheeratuch Thanormchit Tel : 0 5394 3071 ext. 144 E-mail : [email protected]

A. Withdrawal without W grade Students are required to withdraw from courses online within the set date of academic calendar

B. Withdrawal with W grade Students are required to withdraw from courses using the course withdrawal form (CMR 45) within the set date of academic calendar.

1. Students are required to withdraw from courses online and printout the CMR 45 (Withdrawal Form) at www.reg.cmu.ac.th 2. Students sign on CMR 45 (Withdrawal Form) and obtain approval of advisor 3. Present CMR 45 (Withdrawal Form) at Registration Counter Service, Registration Office and keep a copy of course withdrawal form as reference 4. Students can check the withdrawal with W grade at www.reg.cmu.ac.th


2.12 LATE ENROLLMENT AT THE REGISTRATION OFFICE AFTER THE ONLINE PERIOD IS OVER

Office : Undergraduate Records Section (1st Fl) Officer : Mr. Jakapong Kewduangta Tel : 0 5394 3071 ext. 145 E-mail : [email protected]

Procedure: - Present a valid Student Identification Card to the staff person at Undergraduate Records Section or Registration Counter Service to receive the CMR 42 course registration form during the announced period for the late enrollment - Obtain advisor’s approval on the enrollment form - Request course enrollment from the respective faculty or department - Present the CMR 42 at Registration Counter Service, Registration Office for recording and printing CMR 50, student pays the fees

Suggestion: - Late enrollment period is indicated in the academic calendar, also available in CMR 30 (Registration Handbook) - Detailed procedure and documents can be obtained at Undergraduate Records Section or Registration Counter Service


LATE THE COURSE ENROLLMENT PROCEDURES(SEE DATES AND TIMES IN ACADEMIC CARLENDAR)

Student

Registration Offi ce

Student’s Department

Course’s Department

Student

Student

Registration Offi ce(Registration Counter Service)

1. Check the course registration request form 2. Record and print CMR 50 3. Collect tuition fees 4. Payment slip 5. Collect the original items of CMR 42 and CMR 50 and return the copies to student

- Pick up the course registration form (CMR 42)

- Obtain the advisor’s approval

- Obtain approval of course’s department

- Present CMR 42 at Registration Counter Service

- Student present CMR 50 and pays fees at Cashier, Registration Counter Service

- Receive copies of CMR 42 and CMR 50- Print CMR 52 online and verify course registration result


2.13 UNIVERSITY SERVICES ENROLLMENT (ONLINE)

Office : Graduate Records Section (1st Fl) Officer : Mrs. Thidawan Koonphandh Tel : 0 5394 3071 ext. 148 E-mail : [email protected]

Procedures: 1. Ask advisor for the registration password 2. Enroll online at www.reg.cmu.ac.th and pay fees on time

Method of Payment: There are two methods of payment. 1. By Bill payment • Print Course Enrollment Form/Receipt (CMR 50). Pay fees at the Siam Commercial Bank • After payment, verify the result of enrollment on website. If your name appears and payment is confirmed (letter “Y”), enrollment is complete 2. Pay fees as the following procedure. 2.1 Contact Registration Counter Service for verifying the enrollment and balance. 2.2 Pay fees at Cashier


2.14 COURSE ENROLLMENT FOR SELECTED TOPICS IN DIFFERENT ISSUES

Office : Graduate Records Section (1st Fl) Officer : Mrs. Thidawan Koonphandh Tel : 0 5394 3071 ext. 148 E-mail : [email protected] 1. Enroll in one of the selected topics courses during pre-enrollment, online enrollment or late enrollment following respective procedures according to schedule in the academic calendar then pay the tuition fees. 2. Contact Registration Counter Service, for additional course enrollment for selected topics in different issues or different section, and obtain the advisor’s approval 3. Pay the credit fees at cashier. 4. Keep the receipt for future reference.

2.15 LATE ENROLLMENT FOR SERVICE AT THE REGISTRATION OFFICE AFTER THE ONLINE PERIOD IS OVER

Office : Undergraduate Records Section and Information Technology and Data Processing Section (1st Fl) Officer : Mr. Amnuay Photinam Tel : 0 5394 3071 ext. 113 Fax : 0 5394 3089 E-mail : [email protected]

Procedure: 1. Fill out a general request form available at your respective faculty. Obtain approvals from the advisors. 2. Present the general request form to the staff person at Registration Counter Service, Registration Office and pay fees.

Late enrollment for service is indicated in theRegistration Offi ce Announcement for enrollment,

available in such academic semester.


2.16 ENROLLMENT FOR V GRADE

Office : Undergraduate Records Section (1st Fl) Officer : Ms. Piyarat Putthanokeaw Tel : 0 5394 3071 ext. 144 E-mail : [email protected] Officer : Mr. Pheeratuch Thanormchit Tel : 0 5394 3071 ext. 144 E-mail : [email protected] 1. Regular procedures for course enrollment or adding must be followed including payment of tuition fees. 2. Fill out a request for V grade online and print out the CMR 46 form at www.reg.cmu.ac.th 3. Obtain approval from the advisor, a course lecturer and department head of the course. 4. Present CMR 46 and copy of CMR 50 to Registration Counter Service, Registration Office within enrollment period indicated in academic calendar. 5. Present the second copy of the CMR 46, stamped by the Registration Office, to the course lecturer. 6. Save the third copy as reference.

Enrollment for “V” grade must be done within the set dates for each semester. Course units are not more

than 22 credits in a regular semester, and 10 credits in a summer session for undergraduate students with

code before 53, and 9 credits in a summer session for undergraduate students with code 53 onwards.


2.17 CHANGING ENROLLMENT FROM V GRADE TO STANDARD GRADING

Office : Undergraduate Records Section (1st Fl) Officer : Ms. Piyarat Putthanokeaw Tel : 0 5394 3071 ext. 144 E-mail : [email protected] Officer : Mr. Pheeratuch Thanormchit Tel : 0 5394 3071 ext. 144 E-mail : [email protected]

1. Fill out a general request form available at your respective faculty. Obtain approvals for changing V grade from the advisor, course lecturer and department head. 2. Present a general request form to the Registration Counter Service, Registration Office within the course adding period.

2.18 REQUEST FOR LEAVE OF ABSENCE (UNDERGRADUATE STUDENTS)

Office : Undergraduate Records Section (1st Fl) Officer : Mr. Wanchai Thaiyanto Tel : 0 5394 3071 ext. 147 E-mail : [email protected]

• Students who have not registered in a regular semester, should request a leave of absence within 30 days of the first day of classes. • Students who request for leave of absence: 1. Submit a request for leave of absence online and printout the requested form at www.reg.cmu.ac.th 2. Sign on the form and obtain approval of advisor, including with the agreement of his/her parents. 3. Present the form at the Educational Services Section at the respective faculty. Approvals from the dean are required. 4. Contact the Registration Counter Service, Registration Office to pay the fees. 5. Present the fees receipt at the Registration Counter Service or the Educational Services Section at the respective faculty.


2.19 REQUEST FOR DOCUMENTS

For example: CMR 50 (course enrollment form/receipt) for late enrollment CMR 55 (grade report form) Office : Undergraduate Records Section and Information Technology and Data Processing Section (1st Fl)

Officer : Ms. Jantima Tubthaisong Tel : 0 5394 3071 ext. 146 E-mail : [email protected]

Students who request documents are required to: 1. Contact at Registration Counter Service, Registration Office 2. Sign the request form and present in person to the cashier, Registration Counter Service of the Registration Office, and pay 50 Bath for one copy 3. Pick up the documents at the appointed date

2.20 REQUEST FOR ADJUSTMENT OF STUDENT RECORD

For example: - Request for change of spelling of name or surname - Request for change of the name or surname - Change of student’s address - Request for change of new major, subject or advisor

Office : Undergraduate Records Section and Graduate Records Section (1st Fl)

Officer for Undergraduate Level: Mr. Wanchai Thaiyanto Tel : 0 5394 3071 ext. 147 E-mail : [email protected]

Officer for Graduate Level: Mr. Attakorn Koonphandh Tel : 0 5394 3071 ext. 106 E-mail : [email protected]

Procedure: 1. Contact Registration Counter Service, Registration Office and present a copy of relevant documents. 2. Sign on the form for confirmation.


2.21 REQUEST FOR CHANGES OF GRADUATE STUDENT’S TITLE/RANK

Office : Graduate Records Section (1st Fl) Officer : Mr. Attakorn Koonphandh Tel : 0 5394 3071 ext. 106 E-mail : [email protected]

- Contact Registration Counter Service, Registration Office. - Present a copy of relevant documents. - Sign on the form for confirmation

2.22 REQUEST FOR VERIFICATION OF TUITION FEES PAYMENT FOR SERVICES ENROLLMENT


- Fill out the request form available at the Graduate Records Section for enrollment verification for services enrollment. - Present tuition fees payment receipt. - Pick up documents within the announced period.

2.23 REQUEST FOR VERIFICATION OF TUITION FEES PAYMENT FOR INTERNATIONAL PROGRAM STUDENTS


- Present the request form at the Graduate Records Section for verification of tuition fees payment for international program students. - Pick up documents within the announced period at the Graduate Records Section or request for mail service.


3. APPLYING FOR A STUDENT’S DEGREEAND POST GRADUATE SERVICES

3.1 STUDENTS APPLYING FOR THEIR DEGREES

Office : Degrees Conferment and Certification Section (1st Fl) Officer : Ms. Pilaisri Sriviruen Tel : 0 5394 3071 ext. 129 E-m ail : [email protected] Officer : Mrs.Thanadda Jaroenrak Tel : 0 5394 3071 ext. 127 E-mail : [email protected] Officer : Ms.Tassanee Intamuen Tel : 0 5394 3071 ext. 129 E-mail : [email protected]

For a student to receive their degree, they must carefully follow the procedures. 1. Fill out the information about expectation to graduate via the Internet at www3.reg.cmu.ac.th/reg-expect on the specified date and check the correction of the data. 2. Present the completed graduation form for fee payment. For undergraduate students, please contact the Siam Commercial Bank. For graduate students, please contact at the cashier of the Registration Office. 3. Present the completed graduation form and receipt to take a photo at the Registration Office. 4. To complete the process for claiming degrees, a student should inform the Registration Office, Educational Services Section at the faculty and advisor within the set dates and time given by the Registration Office. 5. Any student who claims the degree but cannot graduate, must repeat this procedure in the semester expecting to graduate. Processing fees are charged only for the certificate of academic achievement and official transcript.


6. Dress code for computer photo taking 6.1 For undergraduate students should wear the student uniform, no hat, no glasses and no ornaments any kind. Neat hairstyle that does not cover the eyes. No highlights or coloring. Male students are not allowed to have long hair. 6.2 For graduate students should wear a suit or solid color shirt of any color expect white and wear no ornaments or glasses. 7. Fees for the graduation 7.1 Degree registration fee, 1,500 Baht (no recharge for the students who have filed for the expectation and paid for it before) 7.2 Certificate of academic achievement and official transcript (to be sent by post) (1 set = 100 Bath, 2 sets = 160 Bath, 3 sets = 220 Bath) 7.3 The faculty that has to request for a license for medical practice and a licence for professional practice required 3 sets of the certificate of academic achievement. 8. Students expecting to graduate for undergraduate level (student code 50…onward) who have P, I grades on records and/or not registered for courses in semester they expect to graduate, have to enroll for university services. 9. Graduation Approval for undergraduate level by University Council three times per year: the end of first semester, the end of second semester and the end of summer session. 10. A commencement ceremony is held once a year. The graduate will be informed of the exact date by post mail and online at Registration Office website.


3.2 GRADUATION AND DEGREE APPROVAL

Office : Degrees Conferment and Certification Section (1st Fl) Officer : Mrs. Yardnatee Pintamong Tel : 0 5394 3071 ext. 111 E-mail : [email protected] Officer : Ms. Tassanee Intamuen Tel : 0 5394 3071 ext. 129 E-mail : [email protected] Officer : Ms. Panita Phukrongthaw Tel : 0 5394 3071 ext. 128 E-mail : [email protected] 1. Students who expect to graduate are required to see their advisor in order to check the course units. If everything is approved, they can apply for degrees conferment. 2. Registration Office and Educational Services Section will examine the CMR 92 (request for graduation and degree form) 2.1 Check the course units according to the curriculum structure. 2.2 Minor subject selection must conform to university announcement in each academic year. 2.3 Check requirements for curriculum completion in each academic year.

3.3 GRADUATION AND DEGREE APPROVAL FOR GRADUATE LEVEL

Office : Degrees Conferment and Certification Section (1st Fl) Officer : Mrs. Thanadda Jaroenrak Tel : 0 5394 3071 ext. 127 E-mail : [email protected] 1. Students who expect to complete their studies and who graduate according to the consent of the Graduate School Committee must be approved by the Chamber of University Academic Council, thus, considered as complete graduates. 2. The Degree Conferment and Certification Section will issue a certificate of academic achievement and an official transcript for graduates who are approved by the Academic Council and whose information is correct and complete, within three weeks. 3. Students can check the graduation at www3.reg.cmu.ac.th/stdsearch


3.4 REGISTRATION FOR DEGREE CONFERMENT

Office : Degrees Conferment and Certification Section (1st Fl) Officer : Ms. Ampai Apirom Tel : 0 5394 3071 ext. 128 E-mail : [email protected] Officer : Ms. Pilaisri Sriviruen Tel : 0 5394 3071 ext. 129 E-mail : [email protected] Officer : Mrs. Yardnatee Pintamong Tel : 0 5394 3071 ext. 111 E-mail : [email protected]

Graduates who purpose to participate in the commencement ceremony, the schedule for degree registration at Registration Office will be specified by Chiang Mai University. 1. Check the graduate’s name on the list of each respective faculty at www3.reg.cmu.ac.th/reg-diploma 2. Sign on by username which is the student code and password which is the Citizen ID number or Passport number of the graduates 3. Print out the confirmation document. 4. Present the official Citizen ID or Government ID and confirmation for barcode scan. 5. Sign your name for confirmation. 6. Barcode scan of the document. 7. Return the confirmation document. 8. Receive the ceremony agenda, invitation card and academic pin.

Intention for not-attending the commencement: 1. Received in person: pick up the diploma at Degree Conferment and Certification Section of the Registration Office. 2. Received by representative: enclose copies of both the representative’s and graduate’s ID cards with authorizing signature. 3. Registered Mail: Fill out for mailing address at www3.reg.cmu.ac.th/reg-diploma. Payment fee 100 Bath. via the counter of the Siam Commercial Bank. 4. For international graduates can pick up at the Registration Office or respective faculty.


3.5 REQUEST FOR ACADEMIC DOCUMENTS 3.5.1 REQUEST FOR AN OFFICIAL TRANSCRIPT

Office : Degrees Conferment and Certification Section (1st Fl) Officer : Mrs. Lumduan Srilouy Tel : 0 5394 3071 ext. 130 E-mail : [email protected]

Students, graduates or parents or authorized person may request an official transcript at Registration Counter Service. 1. Submit the request to the Registration Counter Service and pay fees - Received in person 50 baht/ per copy - Mailed within Thailand 100 baht/ per copy - Mailed outside Thailand 250 baht/ per copy 2. Should the request be submitted by a representative please enclose copies of both the representative’s and graduate’s ID cards with authorizing signature

3.5.2 REQUEST FOR CERTIFICATION OF STUDENT STATUS (UNDERGRADUTE STUDENTS)

Office : Degrees conferment and Certification Section (1st Fl) Officer : Mrs. Lumduan Srilouy Tel : 0 5394 3071 ext. 130 E-mail : [email protected] An undergraduate student who requires verification for student status at Chiang Mai University must submit the request to the Registration Counter Service and pay 50 Bath for each copy.

3.5.3 REQUEST FOR COPIES OF A DEGREE CERTIFICATION, OTHER CERTIFICATION AND ANY TRANSLATED ACADEMIC DOCUMENT

Office : Degrees Conferment and Certification Section (1st Fl) Officer : Ms. Paopanga Fumulcharoen Fax: 0 5394 3090 Tel : 0 5394 3071 ext. 127 E-mail : [email protected] Officer : Ms. Yanaphan Muentha Tel : 0 5394 3071 ext. 130 E-mail : [email protected]


1. Submit the request to the Registration Counter Service and pay fees - Received in person 50 baht/ per copy - Mailed within Thailand 100 baht/ per copy - Mailed outside Thailand 250 baht/ per copy 2. Should the request be submitted by a representative please enclose copies of both the representative’s and graduate’s ID cards with authorizing signature

3.5.4 CERTIFICATION OF NAME IN ENGLISH

Office : Degrees Conferment and Certification Section (1st Fl) Officer : Mrs. Lumduan Srilouy Tel : 0 5394 3071 ext. 130 E-mail : [email protected] Officer : Ms. Yanaphan Muentha Tel : 0 5394 3071 ext. 130 E-mail : [email protected]

Submit the request to the Registration Counter Service and pay fees - Received in person 50 baht/ per copy - Mailed within Thailand 100 baht/ per copy - Mailed outside Thailand 250 baht/ per copy


3.6 REQUEST FOR ACADEMIC DOCUMENTS (ONLINE)

Office : Degrees Conferment and Certification Section (1st Fl) Students and graduates are request for academic documents such as official transcript, certificate of academic achievement, diploma, and official substitute of diploma via online at www.reg.cmu.ac.th/reg-document

3.6.1 REQUEST FOR AN OFFICIAL TRANSCRIPT

Officer : Mrs. Lumduan Srilouy Tel : 0 5394 3071 ext. 130 E-mail : [email protected]

3.6.2 REQUEST FOR CERTIFICATE OF ACADEMIC ACHIEVEMENT

Officer : Ms. Yanaphan Muentha Tel : 0 5394 3071 ext. 130 E-mail : [email protected]

3.6.3 REQUEST FOR DIPLOMA

Officer : Ms. Yanaphan Muentha Tel : 0 5394 3071 ext. 130 E-mail : [email protected]

3.6.4 REQUEST FOR OFFICIAL SUBSTITUTE OF DIPLOMA

Officer : Ms. Ampai Apirom Tel : 0 5394 3071 ext. 128 E-mail : [email protected]


APPENDIX

ADMINISTRATION

DIRECTOR Assist. Prof. Todsaporn Pichaiya

DEPUTY DIRECTOR Dr. Weenun Bundithya

DEPUTY DIRECTOR Dr. Pruet Boonma

DEPUTY DIRECTOR Dr. Ronachai Pratanaphon

HEAD OF LIAISON SERVICE AND ADMISSIONS Mrs. Nisakorn Suttipan

SECTION

HEAD OF CURRICULUM ADMINISTRATION Mrs. Nucharee Jongkaewwattana

SECTION

HEAD OF UNDERGRADUATE RECORDS Mr. Amnuay Photinam

SECTION

HEAD OF GRADUATE RECORDS Ms. Saowaluck Somboonphol

SECTION

HEAD OF DEGREES CONFERMENT AND Ms. Paopanga Fumulcharoen

CERTIFICATION SECTION

HEAD OF INFORMATION TECHNOLOGY AND DATA

PROCESSING SECTION Mr. Narongdet Wirojsakonkul

SECRETARY Mrs. Warunee Srinark

HEAD OF GENERAL ADMINISTRATION SECTOR Mrs. Pilaiporn Wongpoonga

HEAD OF SERVICE AND QUALITY ASSURANCE Mrs. Sangsuree Khomtui

SECTOR

The administration of Registration Office is authorized by Director, Deputy Directors. who receive the responsibility from the Director and Heads of each Section.


DirectorAssist. Prof. Todsaporn Pichaiya

Tel : 0 5394 3071 #102, 0 5394 3096E-mail : [email protected]

Deputy DirectorDr.Weenun Bundithya


Deputy DirectorDr.Ronachai Pratanaphon


Deputy DirectorDr.Pruet Boonma


ADMINISTRATORS


Head of Liaison Service and Admissions Section

Mrs.Nisakorn SuttipanTel : 0 5394 3071 #108

E-mail : [email protected]

Head of Curriculum Administration Section

Mrs.Nucharee JongkaewwattanaTel : 0 5394 3071 #109


SecretaryMrs.Warunee Srinark

Tel : 0 5394 3071 #107E-mail : [email protected]

HEAD OF SECTION


Head of Undergraduate Records Section

Mr.Amnuay PhotinamTel : 0 5394 3071 #113


Head of Degrees Conferment and Certification Section

Ms.Paopanga FumulcharoenTel : 0 5394 3071 #127


Head of Information Technology and Data Processing Section

Mr.Narongdet WirojsakonkulTel : 0 5394 3071 #112


Head of Graduate Records SectionMs.Saowaluck Somboonphol

Tel : 0 5394 3071 #136E-mail : [email protected]

HEAD OF SECTION


Head of General Administration Sector

Mrs.Pilaiporn Wongpoonga Tel: 0 5394 3071 #119


Head of Service and Quality Assurance Sector

Mrs.Sangsuree Khomtui Tel : 0 5394 3071 #114


HEAD OF SECTOR


TELEPHONE NUMBERS OF REGISTRATION OFFICERS(TEL. 0 5394 3071 EXT. WITH LAST THREE DIGITS / FAX. 0 5389 2212)


Friendly Impressive Quality Focus Quality Service Using Advanced Technology

REGISTRATION OFFICECHIANG MAI UNIVERSITY, CHIANG MAI THAILANDTel : +66 5394 3071 Fax : +66 5389 2212

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