1 VA41 Create Service contract2 IW51 Create Service notification3 IW52 Change service notification

4 IW58 Create Service Order

5 IW32 Change Service Order6 MB11 Confirm material7 ME21N8 MIGO9 MIRO

10 IW33 Display planned/actual costs11 IW32 Close the service order12 VF04 Generate invoice for the contract

Define the Service level agreement between the services company and the customerAfter customer call, service notification is being created to capture info provided by customerAdding more info to notification received from customer

Release service orderConfirm the consumption of the spare part materials

The work center manager searches for assigned notifications and creates a service order with reference to the notification.

Functional LocationCodingDescription

Main work centerPlanner GroupMaintainance activity type