september 26, 2014 dynamic campus strategies for improving student services, enrollment, and...
TRANSCRIPT
September 26, 2014
Dynamic Campus
Strategies for improving student services, enrollment, and retention
User-Friendly Learning Management System (LMS)
Business Intelligence (BI)
September 26, 2014
Strategies for improving student services, enrollment, and retention
CONFIDENTIAL
Understanding the generations:
According to Pew Research Company
• Silents born 1928-1945
• Baby Boomers born 1945-1964
• Gen Ex born 1965-1980
• Millennials born 1981-2000
CONFIDENTIAL
Characteristics of Millennials
• More independent/special/sheltered• Liberal• Accepting• Most non-whites• Don’t want religious affiliation• Rise in children born outside marriage• Living with parents• The “trophy” generation• Narcissistic• Navigate the world through social media• Tattoos• Lower levels of trust
CONFIDENTIAL
Millennials: the next America
5 New findings about Millennials:
CONFIDENTIAL
#1Millennials have fewer attachments to political and religious institutions
Millennials: the next America
CONFIDENTIAL
Instead, they connect with personalized networks of friends, colleagues and groups with common interests
Millennials: the next America
CONFIDENTIAL
#2Millennials are more burdened by financial hardships than previous generations but they are optimistic about the future.
• Student loan debt• Unemployment and poverty• Lower levels of income• 8 in 10 say they have enough to live the life they
want• They value flexibility and time off
Millennials: the next America
CONFIDENTIAL
#3Singlehood sets Millennials apart from any other generation
• Just 26% of Millennials are married• They lack a solid economic foundation• Most amount of children born outside of wedlock
Millennials: the next America
CONFIDENTIAL
Millennials: the next America
CONFIDENTIAL
#4Millennials are the most racially diverse generation
• 43% are non-white• Melting pot• Hispanic and Asian
immigrants• Racial makeup contributes
to liberalism
Millennials: the next America
#5Millennials are less trusting of others than older American's are.
• Just 19% of Millennials agree with the statement “most people can be trusted”
• Compared to 31% Gen x’ers• 40% of Baby Boomers• 37% of Silents
*****More information readily available, more opportunity for disappointment and disillusionment.
Millennials: the next America
CONFIDENTIAL
Millennials do trust Social media!!
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Millennial Trends
• 24/7 world
• 3 or more wireless devices
• Digital natives/virtual reality
• Selfies
• Multi-askers
• Collaborative
• Sustainability
CONFIDENTIAL
Millennials: the next America
Millennials: Trivia
• What is the average age of financial independence? ____
• ____ out of 10 students are traditional?
• ____ percent of children born today will live to see their 100th birthday?
• Average graduate today switches jobs every ____ years?
• Over the past year there has been a ___% decline in 12-24 year olds use of email
• True or false? Texting is as intimate as talking
30
2
33
4
32
True
CONFIDENTIAL
Why are these facts important?
Impacts how you deliver services
• Provide cutting- edge technology/Virtual Communities
• Convenience / Self-service
• Top notch communication /texting
• Bandwidth (each student = 3 wireless devices)
• Need space for collaborating
• Provide parent involvement opportunities
September, 2014
User-Friendly Learning Management System (LMS)
CONFIDENTIAL
Agenda
• User-friendly Learning Management System (LMS)
• Interactive Course Content
• Social Media Use
• Definition of Social Media
• Creating Collaborative Learners
• Case Studies
CONFIDENTIAL
User-Friendly Learning Management System (LMS)• Canvas, Blackboard, Desire2Learn, Moodle
• Content, Discussions, Dropbox• Quizzes, Chat, Grades, Blog, Calendar• Course Objectives same as F2F classes• Can tie each learning outcome to a specific goal so
results are measurable• Publishers offer complete course information with books
(downloaded by faculty)
CONFIDENTIAL
Interactive Course Content
• Promote the use of Discussion Boards or Chat Rooms
• Students respond to others’ posts
• Create their own learning and social communities
• Maintains learner engagement
• Students become active learners
• Ability for the faculty to provide feedback immediately
• Incorporate web and social media
CONFIDENTIAL
Social Media Use
• Students of all ages are active on social media (Croke)
• 86% use Facebook
• 89% on Google
• 81% on Twitter
• 90% Pinterest
• 96% LinkedIn
CONFIDENTIAL
What is Social Media
• Resource Sharing Tools Available • Twitter – enables blogging
• Wiki – such as PB Works enable sharing of files and manage projects
• YouTube – enables social tagging
• Facebook and LinkedIn – social networking
• Google Apps – enable document sharing
• Blogging Platforms such as WordPress enables portfolio development
• Creates Collaborative/Active Learners
CONFIDENTIAL
Creating Collaborative Learners
• Includes students working, building, learning changing, and improving together
• By incorporating social media into online classes, learners have the tools t0 share resources, participate in collective knowledge, and manage their own thinking (Dabbagh & Reo, 2011; Dron, 2007).
CONFIDENTIAL
September 26, 2014
Business Intelligence (BI)
CONFIDENTIAL
Agenda
• What is Business Intelligence? (BI)
• What problems are we trying to solve?
• BI vs. Reporting
• Current reporting methodology challenges
• What do I need?
• How does it work?
• Demo
CONFIDENTIAL
What is Business Intelligence?
• “A technology tool that provides non-technical answers”
• Minimal learning curve
• Turns raw data into meaningful information
• Enables rapid “information” retrieval
• Ensures secure, reliable, and consistent results
• Can be utilized at strategic and operational levels
CONFIDENTIAL
What problems are we trying to solve?
• Longitudinal data and trending• “How do our current registrations compare to this time last
year?”• “Are my developmental programs effective?”• “In what areas are the most students at risk?”
• Multi-Source reporting• “How successful are our programs”• “I need to combine spreadsheets every day because of the
number of systems we have”
• Operational reporting• “It takes me two weeks to get the information I need”• “Which students have incomplete packages?”
• External Reporting• Voluntary Framework for Accountability• Performance based funding• Satisfactory Academic Progress
CONFIDENTIAL
BI vs. Traditional Reporting
Static vs. Dynamic
Ad-Hoc and “What if” capabilities
Dimensional data
Rapid and flexible analysis
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Current reporting methodology challenges
Consistency and conflicting results
Security
Knowledge of tools
Data structure knowledge
Time and effort
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What do I need?
Local or Cloud Based
Data warehouse Consolidates and transforms data Allows for specialized tuning Reduces strain on other systems
Interface Point and click Dashboard
Services Alerts Specialized functionality
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How does it work?
CONFIDENTIAL
DEMO
CONFIDENTIAL
Questions?
CONFIDENTIAL
Thank You!