september 19th pinyon press - az · pdf filegrand canyon lions club rummage sale . . . 6 ......
TRANSCRIPT
TreaT everyone wiTh digniTy and respecT
This month at Xanterra, we’re focusing on the core value of respect—treating everyone around us with dignity, valuing their opinions, and, in turn, being treated with dignity and having your opinions valued. We chose respect as one of our core values because we believe that it is integral to the success of our business and the job satisfaction of our employees. And so this month we are challenging you to keep respect top-of-mind.
how do we keep respecT Top-of-mind?When we say “respect” we mean for everyone and everything—respect for each other as colleagues and human beings, respect for our guests and their unique needs and perspectives, respect for the communities we live and work in, and respect for the natural environment that makes our success possible and enriches our lives.
So, how do you integrate respect into your day-to-day job? What does treating others with dignity look like? Here are a few ideas to get you started:
How is it going?As we challenge you to live a new value each month, we would love to hear your success stories, questions, and ideas. If you have something to share, please talk with your manager or HR representative today.
• Leadership
• Environment
• Candor
• Guest Service
• Teamwork
• Attitude
• Respect
• Innovation
• Honesty& Integrity
• Community
• Health & Balance
• Profitability
pinyon pres
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September 19th, 2012 ISSUE 19
values monThly focus: aTTiTude
“Treat everyone you meet as if they are the most important person you’ll meet today.” – Ralph Marston
XanTerra’s valuesXanterra’s Mission
• Ask others for their opinions and expertise and take those opinions to heart.
• Ask yourself, if the roles were reversed, how you would want to be treated. That’s how you should treat the other person.
• Praise in public and criticize in private.
• Be a good listener. Respect the other person’s position.
• Prioritize the needs and feelings of others.
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Pinyon press September 19th , 2012
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What’s InsideNew Core Values: Respect . . . . . . . . . . . . . . . 1
A Guest Service Thought . . . . . . . . . . . . . . . . 2.
Lee Denim Day . . . . . . . . . . . . . . . . . . . . . . . . . 2.
Letters from Guests . . . . . . . . . . . . . . . . . . . . . 3
Bright Angel Parking . . . . . . . . . . . . . . . . . . . . 3
Mobile On-Site Mammography . . . . . . . . . . . 3
Training Trends . . . . . . . . . . . . . . . . . . . . . . . . 4
Sky Harbor Airport Displays GC Art . . . . . . . . 4
Service Awards . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety Committee: Fire Prevention . . . . . . . . 5
Community Corner . . . . . . . . . . . . . . . . . . . . . 6
Grand Canyon Lions Club Rummage Sale . . . 6
Job Opportunities . . . . . . . . . . . . . . . . . . . . . . 7
Rec Center Events . . . . . . . . . . . . . . . . . . . . . . 8
Credits
Creative directorDaniel Nicolai
Print ClerkLarry Phillips
EditorsKathleen Akan
Stacy ReedBrandy Burke
Facebook: Facebook.com/PinyonPress Email: [email protected]
Fax: (928) 638-0143
The Pinyon Press is a newsletter for employees of Xanterra South Rim, L.L.C. and is distributed
biweekly with employee paychecks or e-mailed as an attachment. Items for the Pinyon Press should be submitted by noon the Wednesday before payday. All submissions are subject to editing for layout,
content, and space considerations.
A Guest Service Thought:
“It helps a ton when you learn people’s names and don’t butcher them when
trying to pronounce them.” --Jerry Yang
On Friday October 5, 2012, Xanterra South Rim employees can make a difference in helping find a cure for breast cancer by par-ticipating in Lee National Denim Day. A $5.00 donation to The American Cancer Society® allows you to wear blue jeans to work. Your participation could change lives for the better.
For more details about Lee National Denim Day including where to submit a donation, please visit your department’s administrative assistant.
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As many of you may know, the National Park Service is going to do a major renovation of the Bright Angel trail-head parking area. Starting Monday, September 10th, and for the next 6 months the Bright Angel cabin/trail parking lot will be closed or severely limited. As a result I am asking that no employees park from Thunderbird Lodge to the West Rim interchange. This includes, in front of Thunderbird Lodge, between Thunderbird Lodge and the AZ Room, in front of Bright Angel, the Bright Angel cabin/trail parking lot, and along Village Loop Rd. in front of BA.
Thank you in advance for your cooperation and for sav-ing these parking spots for the Park visitors.
--Jon Streit
Bright Angel ParkingHi Robert,
I hope this email finds you well. I’m just back from a wonderful vacation that included a 2-night stay at Maswik, dining in several locations at South Rim and lunch at the Zion Lodge. I wanted to send you a quick note to thank you for your travel tips and advice. We could not have had a better time, or experience, as we traveled around the area and hit all of the highlights you mentioned. My husband and I enjoyed every day of our journey, to include our experiences at your parks. The staff we encountered were all very friendly, and the food quality was very good, at a surprisingly good value. You have really worked hard to keep the Fred Harvey spirit alive, in our minds. Please know that I did fill out the comment cards after we dined. Our dinner at El Tovar was really excellent, and my husband who is a CIA grad and lifetime F & B guy was very impressed with the professional service of your staff.
Thank you again Robert, for helping to make our trip so memo-rable.
Warm regards, Joan
Letters from Guests
Dear 2012 Grand Canyon Music Festival Volunteers,
Give yourselves a round of applause! You were terrific, baking, cooking, hosting, cleaning, passing out programs, selling retail items and tickets. Thank you to the following volunteers:Susan Schroeder, Amala Posey, Michelle Scarbro, Rene Westbrook, Chris Campbell, Laurel Roth, Bob George, Erin Clendening, Debra Eldridge, Jean Lawrence, Denis and Mary McMacken, Cynthia Robertson, Chris Crossland, Beth Seely, The Pearce Family, Cynthia Robertson, Jill Brown, Kim Besom, Vivian Caylor, Carol Nelson, Starr Brower, Libby Schaaf, Stacy Reed, Leslie Green, Katey Anderson, Tish Smiley, Patrick Rooney, Jodi West, Debbie Kallina, Dale Oviedo, Dixie Blacknights, Robyn Pavely, Mike and Nancy Coe, Jackie Holmes, Dan Ng, Meg Rudge, Patty Brookins, Earl Corby, Brent Walker, Stacy Reed, Eddie and Richard Mumford, Mary Gdula, Suzanne Avantyr, Greg Walker, DNC, Grand Canyon Dinner Theatre, Clayann Cook, Rotary Club, La Plaza Bonita, Red Feather, Clarinda and John Vail, Janet Reimer, David Beckerleg, Jon Streit, Steven Anderson, Taco Talasyousiea, Michael Lumenti and David Uberuaga. Thank you again and again. Without volunteer support none of this would have been possible. We owe it all to you! We hope that you will join us again next year to ring in the Grand Canyon Music Festival’s 30th anniversary.
E-Cafe Meal Ticket Price Rising
As of September 27th, the price of E-Cafe Meal Tickets will go from $32.50 to $40.00. All tickets bought prior to this date will still be honored.
Coconino Stairwell Replacement
From September 24th through November 15th, Xanterra will be replacing the stairwells in Coconino buildings 1-12. Dedicated parking will be marked off for supplies and boom lifts in advance. Please cooperate with these parking restrictions.More information will be coming soon through the housing department for those who will be affected.
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In honor of Arizona’s Centennial year, Phoenix Sky Har-bor International Airport has unveiled three art exhibi-tions celebrating Arizona’s famous natural wonder, the Grand Canyon.
The exhibitions, which will be on display through January 31, 2013, are presented by the Phoenix Airport Museum. They are all located in Sky Harbor’s busiest terminal, Ter-minal 4, on level 3.
“A Grand Home: The Art of Bruce Aiken” features the story and paintings of Bruce Aiken, who lived and worked in the canyon for more than 30 years, raising a family there. The paintings include images of vast expanses of peaks, plateaus and chasms, as well as enlarged geological details of rocks that look abstract.
“A Grand Collection” features fine art from the collec-tions of Grand Canyon National Park and Grand Canyon Association. Artworks from early 20th century through today in a variety of media by 25 artists can be seen in this collection that is set in the gallery.
“A Grand Ride” features color photographs by Tom Brownold and documents the mules that have carried people and supplies into the canyon for more than 100 years.
All Phoenix Airport Museum exhibitions are free and on view 24 hours a day. With more than 600 items in its col-lection and 35 exhibition spaces, it is one of the largest airport museums in the country.
Grand Canyon Comes Alive at Sky Harbor Airport
The following classes are offered for Xanterra employees and open to the Grand Canyon Community on a space available basis. Employees should check with their supervisor or department trainer for addi-tional training opportunities. PLEASE CONTACT THE INSTRuCTOR TO SIGN uP FOR EACH TRAINING. A notice of seven working days is needed for Training to assist with special needs. All training classes are subject to change. If changes are made, those who have enrolled will be notified.
9/1910a-12p
DefensiveDriving
nAnCY [email protected]
ext 6557
10/10 10a-12p firsT AiD
nAnCY [email protected]
ext 6557
9/193-4:30p
WorkplACeviolenCe
nAnCY [email protected]
ext 6557
10/12 1-3p
fire exTinguisHer
TrAining
roger [email protected]
ext 6081
9/258:30-11:30a remember me
neTTie klingler [email protected]
ext 6260
10/16 2-4p
Defensive Driving
nAnCY [email protected]
ext 6557
9/268-10:30a
exploring Your grAnD CAnYon
uriC [email protected]
ext 6088
10/17 10a-12p
spCC - spill prevenTion
ConTrol
nAnCY [email protected]
ext 6557
10/2 9-11:30a
guesT HospiTAliTY in A nATionAl pArk
neTTie klingler [email protected]
ext 6260
10/17 2-4p
serving guesTs WiTH DisAbiliTies
neTTie klingler [email protected]
ext 6260
10/9 3-4p
blooDborne pATHogens for
firsT reponDers
nAnCY [email protected]
ext 6557
10/23 1-4p
Higs - HoW’s iT going?
neTTie klingler [email protected]
ext 6260
10/9 1-4p remember me?
neTTie klingler [email protected]
ext 6260
10/23 8:30-11:30a
CoACHing for improveD performAnCe
neTTie klingler [email protected]
ext 6260
Training Trends
Ramiro Alvarez F&B
Charlie Ellis F&B
Judy and Bill Lacinak Purchasing & Rooms
20 YEARS!
3 YEARS 1 YEAR
35 YEARS! 15 YEARS
5 YEARS
Pat Weber F&B
Marinda Kootshongsie Human Resources
Lorraine Burns Retail
Brian Schab Rooms
Patrick Krause Sales
Joel Southall Sustainability
Shane Crowe Fire & Security
Mary Morrison Retail
Jeffery Lashley Rooms
Joseph Morales Rooms
Casander Palmerin Transportation
Kay Lafond Accounting
John Mathis Engineering
Ronald Crowley F&B
Tateyonna Jeter F&B
Lukas Lancaster F&B
Paul Schools F&B
Michael Steele F&B
Charles Brashears Livery
Danny Trapp Livery
Erica Badger Retail
Jodi Denson Retail
Leon Thompson Retail
Bethany Landis Rooms
Louise Thinn Rooms
Tracy Davis Switchboard
Jacob Goodman Transportation
September, 2012 Service Awards
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October 7th through the 13th has been designated as National Fire Prevention Week by the National Fire Protection Associa-tion (NFPA). This is the ninetieth time the NFPA has initiated this week-long observance, and the ninetieth time they have had a theme for the week. This year’s theme is “Have Two Ways Out”, which is encouraging everyone to not only have a fire evacuation plan, but include in it a primary and secondary evacuation route.Fire Prevention Week was established to commemorate the Great Chicago Fire of 1871, which killed more than 250 peo-ple, left 100,000 homeless, destroyed more than 17,400 struc-tures and burned more than 2,000 acres. The fire began on October 8, but continued into and did most of its damage on October 9, 1871.According to legend, the fire broke out after a cow - belonging to Mrs. Catherine O’Leary - kicked over a lamp, setting the barn, then the whole city on fire. Chances are you’ve heard some version of this story yourself; people have been blaming the Great Chicago Fire on the cow and Mrs. O’Leary, for more than 130 years. The O’ Leary theory has become commonly
known as “The Moo Myth”, and historians have come up with other explanations as to the origin of the fire. Some say neigh-borhood boys sneaking cigarettes caused it. Some say it was arson, and some speculate that a giant meteorite caused it. The meteorite theory may have some truth to it because that same day several other fires started in Michigan and Wisconsin as well as Chicago.In keeping with this year’s theme of having two ways out, the NFPA and your Xanterra Firefighters would like to remind you that when fire breaks out there may be only minutes or seconds to safely evacuate. At home and in the workplace, there should be a map of the area showing all doors and windows and there should be a clear diagram of primary and secondary evacuation routes. Check the doors and windows to make sure they open easily and your family should practice evacuation drills at least twice a year. Lastly, make sure you have a designated meeting location, a back-up meeting location, and that everyone knows where those locations are.For more information on Fire Prevention Week and additional helpful safety tips please go to; www.firepreventionweek.org
Safety Committee Article - Fire Prevention Week
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Community CornerCommunity postings, classified ads and announcements can be submitted to [email protected]. Classified Ad Forms can be found in the dorms or Human Resources. All posts must include your name and contact phone number.
Deadline for ads is the Wednesday prior to pay-day by 2pm
For SaleFloor lamp with two lamps . . . . . . . . . . . . . . . . . . . . . $10Small Royal shredder . . . . . . . . . . . . . . . . . . . . . . . . . $5 Potato ricer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $5 Personal steam inhaler - like new in box . . . . . . . . . . . $10
Contact Karin @(928)890-8260
For SaleBicycle - Ross 23” 10-speed w/speedometer . . . . . . . . . $175Gas 206 Stove and Lantern . . . . . . . . . . . . . . . . . . . . . . $25
Contact Lou Sabo @(928) 225-5404
FOR SALERaleigh Navajo 4.5 Mountain Bike . . . . . . . . . .. . . . . $7522” Vizio LCD LED HDTV (like new) . . . . . . . . . . . . $7512” Box Fan . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . $52001 Kia Sportage, 4DR, 130k, Auto, Air . . . . . . . . $1,200Call Ryan @503-737-8706
For Sale2006 33’ Komfort 5th Wheel, rated for all 4 Seasons, tile flooring, ceiling fan, lots of storage, super clean. Located in GCR RV Park, Williams. $25,500 OBO. 951-858-5955.
For Sale / TradeRed Camper Shell for 100.00/ 8 feet long
Contact Shane Hatchel @(951)239-2812
YARD SALE!505 Coconino Apt. Saturday , September 22 / Rain Date: Sunday, the 23rd from 10AM TO 3PM.Hiking, Camping & Misc. Outdoor Equipment, Misc. Horse & Mule Tack, Christmas & Seasonal Decorations, Craft Materials Some Clothing, Some vintage/antique items including old copper botanical book plates circa 1900, Adjustable drawing/drafting table, Framed & Misc. Artwork & Photographs, Books & More!
Thank You
A great BIG thank you for all of those who came out to the car wash on August 18th. It was truly a blessing to see a record breaking day as we collected over $600 that benefits Special Olympics of Arizona. To Roger and his F&S crew who worked tirelessly for the whole day a BIG thank you and those who volunteered a thank you as well. I hope to see you all again at next year’s car wash!
Saturday, October 6th, 2012
From 7am - 1pm
G.C. School Multi-Purpose Room
Proceeds go to the Lions Club Charities
Electronics, Camping Gear, Clothes, Shoes, Games, Toys, Sports Equipment, Movies, Music, Furniture, Cameras, Binoculars, Jewelry, Books, and MORE!
Proceeds from the rummage sale go toward Grand Canyon High School Scholarships and the many charitable projects of the Grand Canyon Lions Club.
!! Grand Canyon Lions Club Rummage Sale !!
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The positions below are open to current employees who have worked in their current department for at least 90 days or with permission from their supervisor. To apply for a posted
position, complete an application available in the Human Resources Office. Current and complete postings are displayed at the Human Resources Office.
Job opportunities
p Jobs may close prior To Time of prinTing p
accounTing/mis IT Technician II
engineering Boiler Technician I Boiler Technician II
Carpenter I Painter II
food & beverage Assistant Restaurant Manager
Cafeteria Worker Dining Room Busperson Food & Beverage Server
Kitchen Utility
human resources Drug & Alcohol Testing Coordinator
Human Resources Receptionist
reTail Vending Attendant, Working Lead
rooms Guest Room Attendant Painter (Rooms Dept.)
TransporTaTion Blacksmith II
CNG Bus Mechanic I Phantom Ranch Utility
Tour Dispatcher Tour Driver
phanTom ranch uTiliTy
The Phantom Ranch Utility position covers numerous duties and responsibilities. They are described as follows in each particular area. Housekeeping: Strip and make beds. Stock cabins with clean laundry. Clean cabins, guest dormitories, shower house, hiker restrooms and laundry room. Wash all laundry. Cover counter when morning shift ends. Maintain cleanliness of grounds around the guest areas. Kitchen: Clean all dishes, utensils, etc. used during the meal seating. Assist servers and cooks in getting food out. Clean kitchen and backroom facilities to sanitation standards. Maintain al sanitation standards. Responsible for collection and recycling of trash. Responsible for side window service/assistance during breakfast hours. Clean outside areas used for duffel service. Assemble sack lunches. Server: Delivery of hot food items during the assigned meal period. Distribute lunches to guests (morning duty). Clear tables and clean dining hall after meal seating. Responsible for counter sales, guest registration and general guest information. Maintain all sanitation standards. Lodge Person: Pre-pare lunches. Assist cooks as needed. Assist with dinner setup, table service and clear-ing of tables. Assist evening kitchen with kitchen cleanup; collect trash, clean floors, etc. General: Follow all safety, risk management and environmental policies and pro-cedures. Wear personal protective equipment as required for performing certain du-ties. Be member of Phantom Ranch emergency response team. Assist with security of Phantom Ranch property. Other duties as assigned.
human resources recepTion
Handles multi-line, incoming phone traffic, screens calls, and directs calls to appro-priate person(s). Greets walk-in employees and directs them to appropriate person or provides correct information to inquiries. Greets new arrivals, completes the I-9 form properly, and directs new employees to drug testing coordinator for pre-employment testing. Receives and documents responses to job offers on daily basis and files accord-ingly. Handles requests for employment applications, mails applications out the same day as requested. Directs/controls visitor traffic in the office, notifying managers of vis-itors. Assists with employee check-ins, filing and other office duties as directed. Assists with the majority of routine janitorial functions for office. Other duties as assigned.
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www.Facebook.com/GranDcanyonrec
Mondays 5:30a-6:00a Video Workout 6:00a-6:30a Video Workout 5:00p-6:00p Kids Ballet 6:30p-7:30p Line Dancing 7:30p-8:15p Self Defense
Tuesdays 6:00a-6:30a Video Workout 3:30p-5:30p Kids Yoga 5:30p-7:00p Yin Yoga 5:30p-9:00p Dungeons & Dragons
Wednesdays 5:30a-6:00a Video Workout 6:00a-6:30a Video Workout 8:00a-9:00a Beginners Yoga
Wednesdays (cont) 9:00a-10:00a Preschool Yoga 5:45p-7:00p Yoga Basics 7:30p-8:15p Self Defense
Thursdays 6:00a-6:30a Video Workout 6:00p-7:00p Line Dancing
Fridays 5:30a-6:00a Video Workout 6:00a-6:30a Video Workout 7:00p-Close Movie Night!
Saturdays 6:00a-6:30a Video Workout 10:15a-11:30a Bountiful Baskets
Sundays 6:00a-6:30a Video Workout 11:00a-4:00p Canyon Quilters
2012 GCNP Staff T-Shirts50/50 T-Shirt (S,M,L,XL) . . . . . . $15 (XXL) . . . . . . . . . . $17
2011 GC Marathon SouvenirsT-Shirt (M, L, XL) . . . . . . . . . . . . $10 Hats (Adjustable) . . . . . . . . . . . $15Proceeds from this sale will be credited towards the Rec Center College Scholarship Fund.
KARAOKE PLANET!
6PM-9PM
SEPTEMBER 29TH
OCTOBER 13TH
FRIDAY NIGHT FLIX @ 7:00PM
09/21 – The Lucky One (PG-13)
09/28 – Snow White and the Huntsman (PG-13)
10/05 – The Avengers (PG-13)
10/12 – Five Year Engagement (R)
GRAND CANYON COMMUNITYRECREATION CENTER
928-638-3389 - www.GranDcanyonrec.orG
mon, weD, Fri: 5:30am — 9Pm
sun, tue, tHr, sat: 6am — 9Pm
GRANDCANYON
RECREATION
CENTER sHoPPinG anD out oF town triPs
09/24 – Flagstaff Shopping ($15)10/04 – Prescott Shopping ($20)10/10 – Flagstaff Shopping ($15)
09/26 – Habitat for Humanity (FREE)09/27 – An Evening in Flagstaff ($15)10/02 – Flagstaff Autumn Hike ($15)10/03 – Evening in Flagstaff ($15)10/09 – Sedona Autumn Hike ($20)10/12 – Bearizona/Williams ($10)10/14 – Flagstaff Sky Ride ($30)
09/21-09/23 – Zion National Park Camping ($60)10/22-10/23 – Tonto Bridge/Cliff Castle Casino ($115)10/29-10/30 – Sedona Camping ($35) (Deadline, Oct 4th)
sPecial eVents at tHe rec center
09/20 – Pool Tournament $3 Entry09/25 – Table Tennis Tournament FREE10/03 – Le Cercle Francais FREE10/06 – Aft ernoon Tea & Cookies FREE10/11 – Pie & Cider Social FREE10/15 – Dominos FREE
weekly eVents at tHe rec center
Sunday Night Open Gym Basketball @7p FREEMonday Drop in Table Tennis @10a & @6p FREEFriday Night Flix @7p FREE