seniorconnect iowa plan for behavioral health: 65+ seniorconnect
TRANSCRIPT
![Page 1: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/1.jpg)
SeniorConnect
Iowa Plan for Behavioral Health: 65+ SeniorConnect
![Page 2: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/2.jpg)
Iowa Plan Vision
The Iowa Plan for Behavioral Health is part of
a statewide recovery-oriented care system that supports Eligible Persons and their families in their personal recovery efforts related to mental health and substance abuse disorders.
The Iowa Plan promotes a broad infrastructure of services and supports statewide and coordinates with other related service delivery systems and recovery supports.
![Page 3: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/3.jpg)
Iowa Plan/Magellan The Iowa Plan is the behavioral health carve
out that administers mental health and substance abuse services.
Magellan is the contractor for those services for enrolled Medicaid members.
Magellan provides management, not direct services
Those over 65 on Medicaid will automatically be enrolled in the Iowa Plan on July 1, 2010.
![Page 4: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/4.jpg)
Eligibility for Iowa Plan
I. Medicaid members except those who:1. Have limited Medicaid benefits such as benefits that pay only the cost of co-pays and deductibles of Medicare. 2. Are enrolled in the PACE program.3. Are enrolled in the Medically Needy program and have a spend down.4. Are living in the Woodward Resource Center or the Clarinda Resource Center.
![Page 5: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/5.jpg)
Department of Public HealthSubstance abuse block grant
II. DPH-funded Participants who:1. Are Iowa residents2. Do not have sufficient third party payment
to pay the full billable cost of the service3. Have income at or below 200% of the
Federal Poverty Level 4. Are not Medicaid enrollees in the Iowa PlanAre eligible for appropriate substance abuse
services.
![Page 6: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/6.jpg)
Iowa Plan and Medicare Medicare is to be billed before
Iowa Medicaid.
Behavioral health services not covered by Medicare may be covered by Magellan, e.g. Assertive Community Treatment or Community Support Services
![Page 7: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/7.jpg)
Providers
Providers offering behavioral health services to those on the Iowa Plan must contract with Magellan.
Information on contracting can be obtained from the website at www.MagellanofIowa.com.
![Page 8: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/8.jpg)
Medicaid for 65 and Over
Iowa Medicaid has approximately 30,000 enrollees 65 and over
The Iowa Plan will offer expanded access to mental health and substance abuse services
![Page 9: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/9.jpg)
SeniorConnect: What is it?
A specific team of Magellan staff to coordinate behavioral services for Iowa Plan enrollees aged 65 and older.
![Page 10: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/10.jpg)
SeniorConnect Ensures a continuum of services and a
continuity of care over the life span SeniorConnect team
Team lead for outreach/coordination Care Managers reviewing and authorizing services Follow up specialist for implementation of community-
based services Intensive care managers following members by region
Dedicated phone line to Magellan SeniorConnect team for members, families, providers and others for information/referral
![Page 11: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/11.jpg)
Expanded Services for 65+ Focus is on continuing/increasing access
to services through community/home-based services to those over 65.
These services include: community support services, mobile counseling, psychiatric in-home nursing, assertive community treatment, intensive psychiatric rehabilitation, peer support and substance abuse services
![Page 12: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/12.jpg)
Community Support Services(CSS)
For Adults with Severe and Persistent Mental Illness (SPMI)
To reduce or manage mental illness symptoms and associated functional disabilities that negatively affect community integration and stability.
![Page 13: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/13.jpg)
CSS Components Monitoring symptoms and function Transportation to mental health services Supportive relationship Communication with other providers Assistance for appointments and for
obtaining medications Crisis intervention and crisis plan Development and coordination of
support system
![Page 14: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/14.jpg)
Low Intensity CSSCriterion
Client requires periodic support services to maintain level of independent functioning in the community.
In danger of becoming socially isolated or exhibit increase of symptoms and decrease of functioning
![Page 15: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/15.jpg)
Low CSS
2 to 4 contacts per month with occasional increased frequency with at least 1 face-to-face
CSS staff has at least 1 contact with the psychiatrist every 3 months to plan interventions
Monitored through retrospective review
![Page 16: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/16.jpg)
High Intensity CSSCriteria
Increased psychiatric symptoms requiring increased support to live in community,
or Persistent psychiatric symptoms and
a pattern of community living that require long-term support and close follow-up to live in the community
![Page 17: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/17.jpg)
High CSS
5-12 contacts per month, face-to-face or by telephone, minimum 4 face-to-face contacts per month
CSS staff has at least 2 contacts per month with psychiatrist to plan services
Must be authorized by Magellan care management staff
![Page 18: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/18.jpg)
Mobile Counseling
PURPOSE: to bring services of therapist to home or community
1.When there is an access issueOR 2. When other clinical reasons
prevent consumer from obtaining services in an office
![Page 19: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/19.jpg)
Mobile Counseling:Clinical Reasons
Cannot be seen in an office setting As a prelude to an office visit to
engage with client Follow up from hospitalization
![Page 20: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/20.jpg)
Mobile Counseling Requirements
Therapist must be licensed at independent level: LISW, LMHC, LMFT, licensed psychologist
Service must be pre-authorized by Magellan
![Page 21: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/21.jpg)
Psychiatric Nursing
A mental health registered nurse to provide management of medications in home
Adults with bipolar disorder and schizophrenia are referred for follow up after hospitalization to explore adherence issues
![Page 22: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/22.jpg)
Assertive Community Treatment: ACT
For Adults with Severe and Persistent Mental Illness (SPMI)
Mental health impairments require a team of professionals to help them remain in the community
Comprehensive: provides all Mental Health needs
For those who can live independently
![Page 23: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/23.jpg)
ACT: Assertive Community Treatment
Provides individualized, comprehensive and flexible treatment, support and rehabilitation services
An alternative to Residential Care Facility
More than 250 Iowa Plan consumers with serious mental illness annually
![Page 24: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/24.jpg)
ACT: Processes
Engagement: establish a trusting relationship
Comprehensive assessment (3 months)
Psychiatric and Social Functioning History Timeline
Weekly Consumer Schedule Team Schedule
![Page 25: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/25.jpg)
ACT: Services
Medication support Psychosocial treatment Community living skills Health promotion Family involvement Housing assistance Employment
![Page 26: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/26.jpg)
IPR: Intensive Psychiatric Rehabilitation
For persons with Severe and Persistent Mental Illness (SPMI)
Client driven (consumer involvement, consumer choice, self-determination)
Needs to be pre-authorized by Magellan
![Page 27: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/27.jpg)
IPR: Program Components
Readiness Assessment Readiness Development Goal Setting Goal Achievement Goal Keeping
![Page 28: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/28.jpg)
Areas for IPR
Living environment (housing) Work Education (school) Social
![Page 29: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/29.jpg)
Peer Support Specialist
A Peer Support Specialist is a person in recovery
Has received training to be a Peer Specialist
Is willing to share his/her recovery story
![Page 30: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/30.jpg)
Peer Support Services
A Peer Support Specialist assists a consumer in developing:
Personal goals for recovery from mental illness/substance abuse
An individualized crisis plan Warm lines and crisis calling trees A recovery action plan using
Wellness Recovery Action Plan
![Page 31: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/31.jpg)
Peer Support Services cont.
A Peer Support Specialist: Models recovery Teaches problem solving techniques Models effective coping techniques
and self-help strategies Attends team meetings to coordinate
care with other providers
![Page 32: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/32.jpg)
Intensive Care Management: ICM
Seven Intensive Care Managers focus on high need population
Joint treatment planning to include consumer, family and providers for consensus-based planning
Use of flex funds to support creative clinical treatment planning in the community
![Page 33: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/33.jpg)
Criteria for Referral to ICM
Frequent use of emergency room or psychiatric hospital
Co-occurring conditions (mental health and substance abuse/mental retardation/medical
Poor functioning despite best efforts of providers and others
![Page 34: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/34.jpg)
ICM uses Joint Treatment Planning
Indicators for Joint Treatment Planning: Multiple providers requiring close
coordination Lack of consensus on treatment planning Client transition which requires
prospective planning Historical/cyclical client patterns that
require proactive planning
![Page 35: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/35.jpg)
Primary Care Physicians
Primary care physicians are reimbursed by Iowa Medicaid Enterprise for mental health office visits up to 12 office visits per Medicaid client per calendar year. Magellan should be contacted if visits go over 12 to assess the need for a psychiatric referral
![Page 36: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/36.jpg)
Substance Abuse Services Appropriate substance abuse services will
now be covered by Magellan and available to Medicaid clients 65 and over
Covered services include: Detoxification, residential, partial, IOP and outpatient
Iowa uses the American Society on Addiction Medicine (ASAM PPC-2R) for clinical guidelines
![Page 37: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/37.jpg)
Elderly Waiver Case Management
The case manager will continue to help clients manage services.
For resource information case managers should contact Magellan’s SeniorConnect team at 1-800-638-8820
The SeniorConnect will assist with resource information and/or joint treatment planning
![Page 38: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/38.jpg)
Case Management If the client is on the elderly waiver,
case management will continue to manage their services
The elderly waiver will continue to fund the case management
Magellan’s SeniorConnect team will assist case managers in helping the client access appropriate mental health and substance abuse services
![Page 39: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/39.jpg)
MagellanofIowa.com
Member Handbook Provider Manual Provider Search Printable Provider Directory Utilization management guidelines Specific SeniorConnect information
![Page 40: SeniorConnect Iowa Plan for Behavioral Health: 65+ SeniorConnect](https://reader036.vdocuments.site/reader036/viewer/2022081520/56649ec55503460f94bd0d6e/html5/thumbnails/40.jpg)
Magellan Contact Information
1-800-638-8820 George Dorsey, SeniorConnect LeadExt. 85277
[email protected] Margaret Mostek (ext. 85287) and
Jason Vermeer (ext. 85227) are additional SeniorConnect contacts
www.magellanofiowa.com