sending email with entrapass corporate edition - kantech 2... · sending email with entrapass...

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APPLICATION NOTE: DN1517-0309 ACCESS CONTROL AND INTEGRATED SYSTEMS Tél.: 1 (978) 731-6252 Toll Free: 1 (888) 222-1560 Fax: 1 (978) 731-7759 Internet: www.kantech.com Copyright © 2003 - Kantech Systems Inc. All rights reserved Specifications may change without prior notice. Page 1 of 6 SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION OVERVIEW The SmartLink option in EntraPass Corporate Edition can provide Security Administrators powerful automated moni- toring tools. One of the most useful features of the SmartLink, consists of creating SmartLink instructions that will send an email to a pre-defined recipient, for a pre-configured alarm such as a “door forced open” or a “card traced” event. REQUIREMENTS EntraPass Corporate Edition system (Server & Workstation) Installed and registered SmartLink feature (on a different computer than that of the Server) A permanent connection to the network on which the Microsoft Exchange Server or Internet SMTP server is located. An SMTP based email application such as Microsoft Outlook or Outlook Express installed on the same computer as the Smartlink. This is used for testing purposes only and is not required for the Smartlink to function A SMTP (Simple Mail Transfer Protocol) mail server’s name, port, account information, and password. Example of a company’s exchange server: Email server and port: MYEXCHANGE25 Example of an ISP’s mail server: Email server and port: SMTP.MYISP.COM25 Note: Most SMTP (outgoing) mail ports are port 25. Please obtain the information below from the System Administrator: Test Email Address:__________________________________ Email address to which alarms will be sent:_________________ Incoming mail Server (POP3): ______________________ Account Name:___________________________________ Account Password:________________________________ Outgoing Mail Server (SMTP):_______________________ Outgoing Mail Server Port:_________________________ Note: The SmartLink email application will not work if the outgoing (SMTP) mail server requires authenti- cation. T ESTING THE SMTP SMTP SMTP SMTP CONNECTION 1. Before starting, please have the Systems Administartor configure Outlook or Outlook Express with the Email settings and have them verify that the accounts are functional. 2. Run the Outlook software and send an email to the email address that was supplied to you. Once it has been sent, it should appear in the Inbox. If it does not, Press F5 (the Outlook screen must be the active window) which will immediately send and receive emails. 3. If the above test did not work, contact the Systems Administartor before continueing. 4. Proceed with the instructions below using the test email address. This will allow us to send the emails to yourself (you must be running Outlook to recive them) so that you may verify that you have properly configured the events and instructions. Once you are satisfied with the results, you may go back into the Instructions and change the email address to the proper email address

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Page 1: sending email with entrapass corporate edition - Kantech 2... · SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION ... Once you are satisfied with the format and contents of the emails,

APPLICATION NOTE: DN1517-0309ACCESS CONTROL AND INTEGRATED SYSTEMS

SENDING EMAIL WITH ENTRAPASS CORPORATE EDITIONSENDING EMAIL WITH ENTRAPASS CORPORATE EDITIONSENDING EMAIL WITH ENTRAPASS CORPORATE EDITIONSENDING EMAIL WITH ENTRAPASS CORPORATE EDITION

OOOOVVVVEEEERRRRVVVVIIIIEEEEWWWW

The SmartLink option in EntraPass Corporate Edition can provide Security Administrators powerful automated moni-toring tools. One of the most useful features of the SmartLink, consists of creating SmartLink instructions that willsend an email to a pre-defined recipient, for a pre-configured alarm such as a “door forced open” or a “card traced”event.

RRRREEEEQQQQUUUUIIIIRRRREEEEMMMMEEEENNNNTTTTSSSS

• EntraPass Corporate Edition system (Server & Workstation)• Installed and registered SmartLink feature (on a different computer than that of the Server)• A permanent connection to the network on which the Microsoft Exchange Server or Internet SMTP

server is located.• An SMTP based email application such as Microsoft Outlook or Outlook Express installed on the same

computer as the Smartlink. This is used for testing purposes only and is not required for the Smartlink to function

• A SMTP (Simple Mail Transfer Protocol) mail server’s name, port, account information, and password.• Example of a company’s exchange server: Email server and port: MYEXCHANGE25• Example of an ISP’s mail server: Email server and port: SMTP.MYISP.COM25

Note: Most SMTP (outgoing) mail ports are port 25.

Please obtain the information below from the System Administrator:Test Email Address:__________________________________Email address to which alarms will be sent:_________________Incoming mail Server (POP3): ______________________Account Name:___________________________________Account Password:________________________________Outgoing Mail Server (SMTP):_______________________Outgoing Mail Server Port:_________________________

Note: The SmartLink email application will not work if the outgoing (SMTP) mail server requires authenti-cation.

TTTTEEEESSSSTTTTIIIINNNNGGGG TTTTHHHHEEEE SMTP SMTP SMTP SMTP CCCCOOOONNNNNNNNEEEECCCCTTTTIIIIOOOONNNN

1. Before starting, please have the Systems Administartor configure Outlook or Outlook Express with the Email settings and have them verify that the accounts are functional.

2. Run the Outlook software and send an email to the email address that was supplied to you. Once it has been sent, it should appear in the Inbox. If it does not, Press F5 (the Outlook screen must be the active window) which will immediately send and receive emails.

3. If the above test did not work, contact the Systems Administartor before continueing.4. Proceed with the instructions below using the test email address. This will allow us to send the emails

to yourself (you must be running Outlook to recive them) so that you may verify that you have properly configured the events and instructions. Once you are satisfied with the results, you may go back into the Instructions and change the email address to the proper email address

Tél.: 1 (978) 731-6252 • Toll Free: 1 (888) 222-1560 • Fax: 1 (978) 731-7759 • Internet: www.kantech.comCopyright © 2003 - Kantech Systems Inc. All rights reserved • Specifications may change without prior notice.

Page 1 of 6

Page 2: sending email with entrapass corporate edition - Kantech 2... · SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION ... Once you are satisfied with the format and contents of the emails,

APPLICATION NOTE: DN1517-0309ACCESS CONTROL AND INTEGRATED SYSTEMS

PPPPRRRRGGGGRRRRAAAAMMMMMMMMIIIINNNNGGGG EEEENNNNTTTTRRRRAAAAPPPPAAAASSSSSSSS SSSSMMMMAAAARRRRTTTTLLLLIIIINNNNKKKK

Go under the workstation (Figures 1, 2 & 3)

Figure 1

Figure 2

Figure 3

Tél.: 1 (978) 731-6252 • Toll Free: 1 (888) 222-1560 • Fax: 1 (978) 731-7759 • Internet: www.kantech.comCopyright © 2003 - Kantech Systems Inc. All rights reserved • Specifications may change without prior notice.

Page 2 of 6

Page 3: sending email with entrapass corporate edition - Kantech 2... · SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION ... Once you are satisfied with the format and contents of the emails,

APPLICATION NOTE: DN1517-0309ACCESS CONTROL AND INTEGRATED SYSTEMS

DDDDEEEEFFFFIIIINNNNIIIINNNNGGGG TTTTHHHHEEEE IIIINNNNSSSSTTTTRRRRUUUUCCCCTTTTIIIIOOOONNNN

Go under the system tab and click on the Instruction icon (Figure 4)

Figure 4

Macros for your ‘e-mail’ will be built automatically by selecting ‘e-mail’ (Figure 5)

Figure 5

Tél.: 1 (978) 731-6252 • Toll Free: 1 (888) 222-1560 • Fax: 1 (978) 731-7759 • Internet: www.kantech.comCopyright © 2003 - Kantech Systems Inc. All rights reserved • Specifications may change without prior notice.

Page 3 of 6

Page 4: sending email with entrapass corporate edition - Kantech 2... · SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION ... Once you are satisfied with the format and contents of the emails,

APPLICATION NOTE: DN1517-0309ACCESS CONTROL AND INTEGRATED SYSTEMS

Save the Instruction.

Figure 6

Note: Right-clicking in the text screen will call up predefined macros.

DEFINING THE EVENT PARAMETERDEFINING THE EVENT PARAMETERDEFINING THE EVENT PARAMETERDEFINING THE EVENT PARAMETER

1. Go under System and click on Event Parameter.2. Select the event you want to send an email from

Figure 7

Tél.: 1 (978) 731-6252 • Toll Free: 1 (888) 222-1560 • Fax: 1 (978) 731-7759 • Internet: www.kantech.comCopyright © 2003 - Kantech Systems Inc. All rights reserved • Specifications may change without prior notice.

Page 4 of 6

Page 5: sending email with entrapass corporate edition - Kantech 2... · SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION ... Once you are satisfied with the format and contents of the emails,

APPLICATION NOTE: DN1517-0309ACCESS CONTROL AND INTEGRATED SYSTEMS

AAAASSSSSSSSIIIIGGGGNNNNIIIINNNNGGGG TTTTHHHHEEEE IIIINNNNSSSSTTTTRRRRUUUUCCCCTTTTIIIIOOOONNNN

Figure 8

VERIFYING THE OPERATION OF THE SMARTLINKVERIFYING THE OPERATION OF THE SMARTLINKVERIFYING THE OPERATION OF THE SMARTLINKVERIFYING THE OPERATION OF THE SMARTLINK

1. Login to the SmartLink application.2. Select Show Information.3. The SmartLink information screen will appear. As events that generate emails occur, the email instruc-

tions will be displayed, confirming that the SmartLink application and Events have been properly pro-grammed.

4. You should receive the emails on Outlook.5. Once you are satisfied with the format and contents of the emails, go back into the instructions and

change the email address to the desired recipient.

Tél.: 1 (978) 731-6252 • Toll Free: 1 (888) 222-1560 • Fax: 1 (978) 731-7759 • Internet: www.kantech.comCopyright © 2003 - Kantech Systems Inc. All rights reserved • Specifications may change without prior notice.

Page 5 of 6

Page 6: sending email with entrapass corporate edition - Kantech 2... · SENDING EMAIL WITH ENTRAPASS CORPORATE EDITION ... Once you are satisfied with the format and contents of the emails,

APPLICATION NOTE: DN1517-0309ACCESS CONTROL AND INTEGRATED SYSTEMS

Figure 9

Tél.: 1 (978) 731-6252 • Toll Free: 1 (888) 222-1560 • Fax: 1 (978) 731-7759 • Internet: www.kantech.comCopyright © 2003 - Kantech Systems Inc. All rights reserved • Specifications may change without prior notice.

Page 6 of 6