seminar on non verbal communication
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NON-VERBAL COMMUNICATIONTRANSCRIPT
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SEMINAR ON NON-VERBAL COMMUNICATIONSEMINAR ON NON-VERBAL COMMUNICATION
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Definition of Non-verbal communication
• The process of signalling meaning through behaviors that does not involve the content of spoken words is called Non-verbal Communication.
• Any symbol that does not form part of a verbal language such as English, Hindi, Oriya, or any language is a Non-verbal symbol.
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Important of NVC
93% of communication is nonverbal
55% through facial expression, posture, gesture
38% through tone of voice Nonverbal can include:
Shaking hands, posture, facial expressions, appearance, voice, tone, hairstyle, clothes, expression in your eyes, smile, how close you stand to others, how you listen, confidence, your breathing, the way you move, the way you stand, the way you touch people, color choice, silence.
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Instant effect of non-verbal methods:-Instant effect of non-verbal methods:-
(1)For traffic signals and signs , non-verbal communication is absolutely essential
(2)Visual non-verbal methods are extremely useful as an aid to verbal communication .
(3)Human beings respond more powerfully to pictures, colors and sounds than to language.
(4)For illiterates, the best method of conveying important information is by non-verbal symbols.
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TYPES OF NONVERBAL TYPES OF NONVERBAL COMMUNICATION COMMUNICATION
1. Paralanguage-
Rate-speed
Pitch-
Volume-
Vocal Fillers-
Quality-
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2. Kinesics -Body Movements. Kinesics -Body Movements
EmblemsEmblems
IllustratorIllustrator
RegulatorsRegulators--
Display of feelings-Display of feelings-
AdaptorAdaptor
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3. Occulesics -Eye behavior 3. Occulesics -Eye behavior
When people sit in a circle, When people sit in a circle, they are more likely to talk they are more likely to talk to those across the room to those across the room from them than those side from them than those side to sideto side
At a table, those who sit on At a table, those who sit on the ends talk more and the ends talk more and those who sit on the those who sit on the corners less.corners less.
At a table, those with the At a table, those with the most opportunity for eye most opportunity for eye contact is likely to become contact is likely to become leader.leader.
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4. Appearance/Artifacts.4. Appearance/Artifacts.
• Attractive women have more dates, receive higher grades in college, persuade with greater ease.
• All of the following are non-verbals regarding appearance
• Clothing-• Uniforms-• Occupational dress-• Leisure clothes-• Costumes-• Color
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5 5 Proxemics-The Proxemics-The nonverbal study of nonverbal study of space and distancespace and distance DISTANCE ZONES
1. Intimate distance-no more than 18 inches apart mom and baby
2. Personal Distance-18 inches to 4 fee Casual and personal conversations
3. Social distance-4-12 feet impersonal, business, social gatherings
4. Public distance-More than 12 feet Public speaking
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6. Haptics-6. Haptics- The nonverbal communication study of touch
7. Olfactics-7. Olfactics- The nonverbal communication study of smell.
8. Chronomics-8. Chronomics- The nonverbal communication study of time
•Means that Physical contact such as holding, hitting, kissing, stroking, shaking hands, guiding
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9. Facial Expressions9. Facial Expressions There six main types of
facial expressions found in all cultures
Happiness- round eyes, smiles, raised cheeks
Disgust-wrinkled nose, lowered eyelids and eyebrow, raised upper lip
Fear- around eyes, open mouth
Angry- lower eyebrow and stare intensely.
Surprise-raised eyebrow, wide open eyes, open mouth
Sadness- Area around mouth and eyes
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NVCNVC POSTURESPOSTURES
ANGRYANGRY CURIOUSCURIOUS WELCOMINGWELCOMING EXCITEDEXCITED
SHYSHY AFFECTEDAFFECTED DETERMINEDDETERMINED REJECTINGREJECTING
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stealthystealthyindifferentindifferentpuzzledpuzzled
watchingwatchingsearchingsearchingSelf-sSelf-s
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SOME EXAMPLE OF NON-VERBAL COMMUNICATIONNon-verbal communication Meaning and use
Gun shoot in the air Starting of any kind of race and also to pay respect to martyrs
Nodding of head To agree/to approve
Shaking of index finger To issue warning
Bell The holiness and purity of the temple
Siren Warning about enemy air-raids/warn of fire or accident in factories/police vehicles
Clapping Praising someone for his/her good or excellent performance
Patting on the back To admire
Flying kiss Expressing love for someone close to your heart
Showing up the thumb Wishing good luck
Turning up the nose Disliking the dish/rejecting the opinion
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Crossing the legs above the knee Relaxed/alert/energized
Sitting on the edge of a chair Ready for action/cooperation
Rubbing the nose Nervous/puzzled/uncertain
Raising an eyebrow Disbelief/thinking that it is impossible
Stroking the chin Doubtful/still considering what was just said
Placing both palms on the chest Want to honest with you
Placing the feet on the table He is boss there
Touching the lips with both hands horror
Rubbing of hand Excited/felling cold
A red cross Showing a hospital/a doctor
Rubbing the eye Don’t see your point of view/doubt it/feeling sleepy.
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Eye contact Facial expressions
Gestures Posture and body orientation
Proximity Paralinguistics
HOW TO IMPROVE NON-VERBAL COMMUNICATIONHOW TO IMPROVE NON-VERBAL COMMUNICATION
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CONCLUSION:-CONCLUSION:-1. Non-verbal communication affects every fact of
our life-relationship, social interactions, and careers.
2. Non-verbal communication plays greater role than verbal communication.
3. If you note carefully and minutely the various styles of walking, talking, and positioning of hands you will be able to read a language which, though silent, speak volume about the individual.
4. Non-verbal behaviors are often better indicators of true thoughts and feelings than spoken language.
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•Thank you and Have a Good Thank you and Have a Good Day!Day!