Seminar: Coaching, Mentoring and Motivating

European Rehabilitation Academy4 June and 16 September, 2004

Brussels, Belgium

Coaching: What is it?

Help individuals improve what they do

Provide helpful, productive feedback to improve performance

Focus is helping individuals develop their own goals and strategies for achievement

Skills: Empathizing Ability

Examines how an individual creates a positive climate

Communicates and demonstrates and understanding of the other person

Question: do you build a spirit of trust and sincerity to encourage growth?

Skills: Listening

Ability to hear and understand

Identify the full communication and overall intent of the person’s development

Question: do you listen and understand to help with sharing of feelings and thoughts?

Skills: Confront and Challenge

Focus on identification of issues and concerns

Develop strategies to successfully address issues and concerns

Question: how do you do an honest appraisal and encourage thinking and strategies?

Skills: Problem-Solving

Assess means to determine methods and means to analyze issues and concerns

Explore strategies for solutions

Question: how do you help defining solutions in a logical and sequential format?

Skills: Feedback

Offer useful and constructive performance directions

Create a relationship where it is accepted and acted upon

Question: how do you use counseling, support, and instruction for individual achievement?

Skills: Capacity to Empower

Give others the freedom to grow

Determine how they will achieve personal goals and challenges

Question: Do you create a climate of trust for risk taking and mistakes that help growth?

Skills: Mentoring

Provide a environment and climate of personal and professional growth

Develop skills to assess and assist in personal development

Question: how do you select and sustain a strong and beneficial relationship?