selling to employers
DESCRIPTION
Selling to Employers is the definitive one day training course designed to maximise the efficiency of Job Brokers and Employer Engagement teams –TRANSCRIPT
Selling to Employers
Position Today - Perform Tomorrow
One day bespoke training course For Job Brokers and employer
engagement teams
The following slides have been selected to provide an overview of the course and a
taster of the content
Overview
Selling to Employers is the definitive one day
training course designed to maximise the
efficiency of Job Brokers and Employer
Engagement teams –
Course Objectives• Define the sales process
• Provide a framework for sales
• Unravel the mysteries of sales
• Provide the motivation and skills to step out into sales
• Outline the key elements of a successful sales strategy
• Introduce the basic elements of marketing commonly associated with sales strategies
Introduction to Selling
Definition of the word Sell
• verb persuade someone of the merits of..(a product or service)
Origin- Old English.
Source-Oxford dictionary
Introduction to Selling
Definition of the word Buy
• verb informal acceptance of the truth.
Origin- Old English.
Source-Oxford dictionary
Buyer Motive
Behaviour Style Decides on Justifies with
Assure Logic Emotion
Analyse Logic Logic
Achieve Emotion Logic
Associate Emotion Emotion
Methods of Selling
• Advertising• E-mail Campaign• Fax Campaign• Direct Mail Campaign• Advertorial• Website• Sponsorship
The Sales Process
The selling process has six key steps. • Prospecting• Initial contact• Sales presentation• Handling objections• Closing the sale• Follow-up and service after the sale
Seven Point Sales Plan
• 1 - Plan• 2 - Intro• 3 - Bridge• 4 - Question• 5 - Summarise• 6 - Sell• 7 - Close
The Essential Sales Framework
First Contact Establish buyer trust
Build rapport• Smile• Use name• Sincere and friendly• Professional greeting• Professional Image• Be on time• Body language and eye contact• Firm Handshake
Point 3 – Bridge
The purpose for the call or meeting
• “Relevant” statement followed by an OPEN question
• Link between introduction and questioning• Attention grabber• Used to set the scene
Point 4 - QuestionWhy Question?
Four key objectives of questions
• To discover the prospect's key driver• To establish purchase criteria• To agree on a time frame for completion of
negotiations• To gain agreement on the problem before beginning
the actual presentation of benefits
Gear questions to the benefits of your product
Implication QuestionsEffectsConsequencesImplications
• More difficult to phrase • Ask several of these for each problem• Essential to moving sales forward• Make the problem seem more acute to the buyer• Raises awareness of complications if steps are not
taken to remedy the immediate problem.• Make the customer uncomfortable? Be careful not to
offend or upset
Effective Listening Skills The do’s
Capitalise on speed of thought
• We can speak at 125 - 150 words per minute
• We can hear at 600 words per minute• Use the spare time to
– Anticipate where your prospect is going– Mentally summarise the message– Formulate a response– Read between the lines– Use silence strategically
Non Verbal Gestures
• Nod head• Lean forward• Raise eyebrows• Inject words or phrases to keep the
prospect talking
5 main Benefit Groups
• Time• Money• Hassle• Maintaining productivity• Peace of mind
Closing Strategies
• Your attitude makes a huge difference • ABC - Always be Closing • Understanding what they want and need • Recognise buying signs • Make the decision to close the sale • Assume the sale
Objection Handling Bridge
Question
SummariseSell
Close
Developing a successful Sales Strategy
Customer Profiles The following questions will stimulate your thinking when it
comes to developing your ideal customer profile.
• What size of organisation? • Typically, how many people will they employ?• What market sector/s? • Who specifically will be buying and what are their business
titles? • Where geographically? • Who will be attracted by your uniqueness? • Which of your existing customers were the easiest and
quickest to convert?
• What similarities do these customers possess?
Sales StrategyTools and Systems
The Three key Questions
• Who do I need to call?• When do I need to call them?• What do I need to say?
Sales Strategy
Vision – Strategy - Tactics
'AIDA' Awareness Interest Desire Action
Booking Details
For further information or to book this course please contact
GGT Solutions
T: 020 3004-8482F: 020 3292-1789E: [email protected]