selling the value of pr to your executive team · selling the value of pr 1. setting goals and...

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By Greg Galant CEO & Co-founder, Muck Rack & Shorty Awards [email protected] Selling the value of PR to your executive team

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Page 1: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

By Greg Galant

CEO & Co-founder, Muck Rack & Shorty Awards [email protected]

Selling the value of PR to your executive team

Page 2: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

Hi, I’m Greg.

● CEO & Cofounder of Muck Rack & Shorty Awards

● Member of Twitter and Instagram’s first name club (@Gregory)

Page 3: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

Forward-thinking brands and agencies trust Muck Rack as an essential component of

their communications strategy.

Page 4: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

Selling the Value of PR

1. Setting goals and deciding what to measure

2. Measuring PR

3. Getting more PR budget: Make the case to your CFO

4. Why AVE doesn’t work for modern PR

5. Distinguishing between PR and marketing

Page 5: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

1 Setting goals and deciding what to measure

Page 6: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 7: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Company goals PR goals

Increase sales Articles that will drive leads

Launch new product line Successful announcement

Raise funding Awareness in investing community

SEO Articles linking to website

Build credibility Articles in trusted publication

Attract talent Articles profiling work environment

Vanity Quotes for CEO

Page 8: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 9: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 10: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 11: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 12: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 13: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 14: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Leading indicator Lagging indicator

Relationships with journalists Articles published

Inbound links Organic search rankings

Press coverage in target market Inbound leads

Volume of articles Name recognition

Compelling content published Website traffic

Page 15: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 16: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

2 Measuring PR

Page 17: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 18: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Article stats: social shares

Page 19: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

WhoSharedMyLink.com

Page 20: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

WhoSharedMyLink.com

Page 21: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Page 22: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Article stats: views

Page 23: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Outlet stats

1. Unique visitors per month (UVMs)

2. Domain authority, Page Rank estimations

3. Self-reported traffic

Page 24: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Outlet stats: media kits

Page 25: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Outlet stats: media kits

Page 26: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Outlet stats

Page 27: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Outlet stats: traffic estimate

Page 28: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Inbound links

https://www.google.com/webmasters/tools/

Page 29: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Inbound links

https://analytics.google.com

Page 30: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

Inbound links

https://clicky.com

Page 31: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

Comparing coverage and determining share of voice

#RaganExecComms @gregory

Page 32: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

3 How to get more PR budget

Page 33: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

Conduct interviews

#RaganExecComms @gregory

● Did it translate to increased sales?

● Did your company receive a higher number of job applications?

● Were you able to effectively overcome a crisis?

Page 34: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

Show what the increased budget will go towards

#RaganExecComms @gregory

● It’s not enough to showcase that your existing efforts are working

● Provide info on what you’ll do with increased budget

● Larger budget = easily combat negative sentiment

Page 35: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

Sift through the noise to find data that matters

#RaganExecComms @gregory

Page 36: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

4 Ditching AVE: why it doesn’t work

Page 37: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

What is AVE?

#RaganExecComms @gregory

AVE = Advertising Value Equivalence

Page 38: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

1. AVE is an arbitrary and inaccurate figure

#RaganExecComms @gregory

● Bases the value of hard earned PR on a number it has 0 impact on or control over: cost of ad space

● The cost of ad space is decreasing

Page 39: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

2. Doesn’t account for content of a media placement

#RaganExecComms @gregory

(It’s not always pretty)

Page 40: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

3. Doesn’t look at the publication relative to target audience

#RaganExecComms @gregory

● Coverage in non-target media outlet is not furthering your goals

● Even if circulation numbers are high, if your target audience isn’t reading it, it has no impact

● Even if a publication has a large audience, not every subscriber is reading your story

Page 41: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

4. Fails to provide metrics for social media impressions

#RaganExecComms @gregory

info.muckrack.com/social-media-ebook

Page 42: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

5 Two major differences between PR and marketing

Page 43: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

1. PR and marketing require different skills

● PR pros should be good at storytelling and have ability to think like a journalist

● PR is often more reactive, marketing is more proactive

● PR pros must seize on the right timing to insert a story, whereas marketers often have timing on their side

Page 44: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

#RaganExecComms @gregory

2. PR and marketing require different technology

● PR pros need solutions to effectively engage with journalists

● Rather than choosing a software “stack” - PR teams focus on a set of activities (ex: monitoring, reporting, distribution).

● PR software should not necessarily fit into the marketing tech stack

Page 45: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

6 Wrapping up: The do’s and don’ts

Page 46: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

DO

● Invest in a solution that helps you qualify and quantify your success

● Understand and evaluate which metrics matter

● Demonstrate the results of your PR budget

● Treat PR and marketing differently: marketing gives control over message, but PR offers greater credibility

#RaganExecComms @gregory

Page 47: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

DON’T

● Use outdated measurement to apply sales and marketing to PR

● Conflate marketing and PR needs together

● Worry about metrics that don’t make an impact on your success

#RaganExecComms @gregory

Page 48: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to
Page 49: Selling the value of PR to your executive team · Selling the Value of PR 1. Setting goals and deciding what to measure 2. Measuring PR 3. Getting more PR budget: Make the case to

MUCKRACK.COM

Thank you.

linkedin.com/in/galant | twitter:

@gregory

Want to sell the PR value to your [email protected]