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Self Service Student

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Objectives In this course, you will learn how to: Before using the Self Service application, a basic configuration needs to be done in the system to enable smooth functioning. This configuration is indicated above in red. Let us see how it is done. Self Service 1.Provide Self Service access(Setup) 1.Provide Self Service access(Setup) 3.Update and maintain profile 4.View Academic Information through Widgets 2.Configure Self Service(Setup) 2.Configure Self Service(Setup) 5.Request for Academic Services through Quick Links

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Page 1: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Self Service

Student

Page 2: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

IntroductionThe iON Self Service application provides the summarized account of all academic activities such as exams, sports, library through widgets and also enables service requests related to the academic lifecycle. All this can be done online from anywhere and at anytime. With the Self Service application, students can:

Maintain Profile View Timetable Download Course Content Search and Reserve Library Material Request for Letters Request for Transport and Hostel Accommodation

And much more….

Page 3: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Objectives

Self Service

1.Provide Self Service

access(Setup)

3.Update and maintain profile

4.View Academic Information through

Widgets

2.Configure Self Service(Setup)

5.Request for Academic Services through Quick Links

Page 4: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Provide Self Service Access - Setup

Let us look at the process of providing access to a student user into the Self Service application.

Self Service

Provide Self Service access(Setup)

Update and maintain profile

View Academic Information through

Widgets

Configure Self Service(Setup)

Request for Academic Services through Quick Links

Page 5: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Provide Self Service Access

Access the ion website and login with admin credentials.

Page 6: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Provide Self Service Access

Click on Admin Panel.

Page 7: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Provide Self Service Access

Click on Manage Profile in the Admin Panel.

Page 8: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Provide Self Service Access

Note: A student user can access the Self Service only when the mapping of Self Service application with the Student Profile is done.

2.Select Self Service from the

Unmapped Applications

section.

3.Click on add button to add Self Service to the Mapped

Applications section.

1.Select the Student profile from

Select Profile drop-down list..

Page 9: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Provide Self Service Access

1.Self Service now appears in the

Mapped Applications section.

2.Click on Update Profile to complete the process of adding the Self Service application to the Student profile. By doing so, a student user will now be able to access the Self Service application.

Page 10: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service - Setup

After providing Self Service access to a student user, you need to assign the student related widgets and quick links to the Student Profile through Configure Self Service. Let us see how it is done.

Self Service

Provide Self Service access(Setup)

Update and maintain profile

View Academic Information through

Widgets

Configure Self Service(Setup)

Request for Academic Services through Quick Links

Page 11: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service

Access the Admin Panel and click on Configure Self Service.

Page 12: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service – Assign Widgets

Configure Self Service has two tabs such as Assign Widgets and Assign Quick Links. Let us begin with Assign Widgets.Note: This process will allow you to allocate the widgets and quick links for student users.

Page 13: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Select Campus Management from the Select Application drop-down list and Student from the Select User Group drop-down list. On doing so, the Unmapped and Mapped widgets section will be enabled.

Configure Self Service – Assign Widgets

Page 14: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Now, select the widgets that you would like to provide to the student users.

Configure Self Service – Assign Widgets

Page 15: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service – Assign Widgets

After selecting the widgets, click on the add button.

Page 16: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service – Assign Widgets

The added widgets now appear in the Mapped widgets section. Click on Update Widgets to complete the process of assigning widgets. The system will then give a confirmation message. Let now look at the process of assigning quick links.

Page 17: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service – Assign Quick Links

In Assign Quick Links, you need to follow the same steps as described for assigning widgets. Select Campus Management Solution and Student from the application and user group drop-down lists.

Page 18: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service – Assign Quick Links

The Unmapped and the Mapped Quick Links sections are enabled. Select the quick links from the Unmapped section and click on the add button.

Page 19: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service - Assign Quick Links

The added quick links now appear in the Mapped quick links section. Click on Update Quick Links to complete the process of assigning quick links. The system will then give a confirmation message.

Page 20: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Configure Self Service - Assign Quick Links

The widgets and quick links provisioned for students are now assigned to the Student Profile through Configure Self Service.

The setup for the Self Service application is complete and it is now ready for use. Let us see how a student user can update and maintain his or her profile in the Self Service application.

Rahul is an MBA student enrolled this year in Adhyayan University. He has received his credentials to access the Self Service application. Let us see how he will update his profile in Self Service.

Page 21: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Profile

Self Service

Provide Self Service access(Setup)

Update and maintain profile

View Academic Information through

Widgets

Configure Self Service(Setup)

Request for Academic Services through Quick Links

Page 22: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

ProfileThe Profile section in Self Service application allows you to update and maintain your identity in the Institute. You can update your personal and academic details.

To update profile, click on edit.

Page 23: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Profile

The profile page is displayed. It has two sections. The first section allows you to update your personal details such as your name, date of birth, photo, email id, blood group, telephone number , marital status and save this information.Note: The maximum size limit for photo upload is 80kb.

Page 24: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Profile

After entering all the necessary information, click on Save.

Page 25: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Profile

The second section has various tabs under which details can be updated such as address, language, qualification, vaccination and disease history, if any. You can also add rows to enter information under every tab. Click on Save after updating every tab. Let us now see how you can change your password.

Page 26: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

ProfileTo change password, click on Preferences icon on bottom right corner of the Webtop.

Click on Change Password tab. Enter your old and new password and click on Change Password.

Note: You can also check the password policy to create an appropriate password.

Let us now look at the activities that can be performed using widgets.

Page 27: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

WidgetsWidgets are standalone or hosted applications that can be installed and executed within a

web page. They provide a summarised view of your activities or data. You can view your academic calendar, fees due, issued items from library, time table, attendance and much more.

You can also make use of the Social widgets for entertainment and educational purposes. To learn more on Social widgets, please refer to the Help Assistant document.

Let us now see the function of widgets in Self Service. To begin using widgets, you need to first create a folder in which widgets can be stored. Let us see how a folder is created.

Page 28: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Click on Create New Folder on the upper right hand section of the Self Service homepage.

  A window will be displayed to enter the folder name and save it. Enter the folder name and click on Save.

Now click on Widget Gallery to proceed.

Widgets – Folder Creation

Page 29: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Search WidgetsThe widgets assigned to student users will be displayed. You can search for a widget

based on widget type or by widget name or the solution it belongs to. Let us see how to add a widget to any folder.

Page 30: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Add Widgets

You can include any widget in your folder by clicking on the Add to button in the widget.

The created folder or folders will be displayed. Select the folder and the widget will be added to that folder.

Page 31: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Maximize and Export Widgets

The added widget is displayed on the Self Service dashboard. To do more with any widget, click on more actions.

More actions option includes features to maximize a widget to a larger display, export widget information to excel format, refresh and delete the widget.

Let us now look at the student related widgets.

Page 32: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Program widget A widget which displays Student program details.

Payment Summary widget A widget which displays Student's payment details made till date.

Fines Due widget A widget that gives information about Student's current due fine amount.

Fee Due widget A widget that gives information about Student's current fee due amount.

Fee Schedule widget A widget which displays Student's currently applicable fee schedule.

Widgets for Students

Page 33: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Letter Request widget A widget that enables the Student to keep a track of letter request.

Transport Request widget A widget that enables Student to keep track of his transport request.

Holidays widget A widget which displays the currently applicable holiday calendar.

Subject Enrollment widget A widget which displays Student's currently enrolled subjects.

Academic Calendar widget A widget which displays Student's academic event calendar.

Widgets for Students

Page 34: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Route Details widget A widget that gives information about the current route on which the Student commutes.

Issued Items widget A widget which displays the library items issued to a Student.

Circulation History widget A widget that enables Student to view the circulation history of the library items that are issued.

Resource Allocation widget A widget which displays Student's current Hostel resource allocations.

View new arrivals widget A widget that displays the new arrivals in Library.

Widgets for Students

Page 35: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Student Daily Timetable widget

A widget which displays the daily timetable of Student.

Student Weekly Timetable widget

A widget which displays the weekly timetable of a student.

Leave History widget A widget which displays the leave history of a Student.

Student Disciplinary History widget

A widget that displays the disciplinary actions taken on a student.

Student Slot Attendance widget

A widget that gives information about Student's slot wise attendance.

Widgets for Students

Let us now see the function of quick links in Self Service.

Page 36: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links

Self Service

Provide Self Service access(Setup)

Update and maintain profile

View Academic Information through

Widgets

Configure Self Service(Setup)

Request for Academic Services through Quick Links

Page 37: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick LinksQuick Links are designed to meet your educational needs in a quick and simple way. Unlike widgets that provide only information, quick links allow access into select sections of iON solutions for submitting service requests. Quick Links are located on the left hand side and remain hidden till you click on the arrow button.

Page 38: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links - LettersLet us now look at a few quick links and their functions. To begin with let us see the letter

request.

For any official purpose, students can request for letters through the Letter Printing quick link in the Self Service application. To request for a letter, click on Letter Printing and select Letter Request.

Letter Printing

Page 39: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

The letters available will be displayed. At present, there is only one letter available. Select the letter and click on Request.

Quick Links - Letters

Page 40: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links - Letters

Enter the reason in the Remarks section and click on Create Request. The system will give a confirmation message that the request is submitted. After due approval, the student will receive the letter. Let us now look at the Transport quick link

Note: The letters that don’t require approval can be printed by the student.

Page 41: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links - Transport

To apply for transport service, click on the Transport quick link and select Transport Request.

Transport

Page 42: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links - Transport

Click on Createto raise a new

request for transport service.

Click on search to find existing

requests.

Page 43: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links - Transport

Now, enter the details in the mandatory fields and click on Save to submit the transport request. The system will give a confirmation message.

Page 44: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick LinksIn the same way, you can request for services available in the Institution through quick

links. Let us now see the list of quick links and various facilities that come with these quick links. Displayed below are the quick links available for students.

Registration Registration Process

This link enables the user to register for subjects.

Student Leave Leave request This link allows user to request for a leave and view his earlier leave.

Student Timetable and Registration

Timetable selection and registration

This link allows user to view different class timetable and select a timetable for himself(Student wise timetable). He can then proceed to register subjects.

Letter Printing Letter Request

This link will allow the user to request for a letter.

Page 45: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links - Hostel

Hostel View Resource Type

This link will allow the user to view different type of resource types.

Hostel Initiate Checkout

This link enables the user to initiate his checkout from hostel if applicable.

Hostel Apply for Hostel

This link enables the user to request for hostel service.

Hostel Hostel Attendance

This link enables the user to see his hostel attendance.

Displayed above are the links available in the Hostel quick link.

Page 46: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Academics View Faculty Information

This link enables the user to view faculty information.

Academics Syllabus Details

This link enables to view the syllabus of currently enrolled subjects.

Academics Slot Content Download

This link allows the user to download the syllabus content of the slots scheduled for him.

Academics View Calendar

This quick link enables the User to view his academic calendar

Quick Links - Academics

Displayed above are the links available in the Academics quick link.

Page 47: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links - Library

Library Search Catalog

This link allows the user to search and view different catalogs available in the library.

Library Catalog reservation

This link enables the user to reserve a book from Library.

Library Suggestion This link enables the user to give suggestions for Library.

Library Issue Transaction View

This link enables the user to view the information about issued catalog.

Displayed above are the links available in the Library quick link.

Page 48: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Student Student 360 Degree

This link enables the user to view the Student 360 degree view details.

Student Student Document Upload

This link enables the student to upload his documents and view his uploaded documents.

Student Apply Branch Change

This link enables the student to set the priorities for changing his branch.

Quick Links - Student

Displayed above are the links available in the Student quick link.

Page 49: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

Quick Links – Exam and Grading

Student Exam and grading

Capture score view

This link enables the user to view his captured score.

Student Exam and grading

Process Score view

This link enables the user to view his processed score.

Student Exam and grading

Request re-evaluation

This link enables user to raise request for re-evaluation and view his old requests.

Displayed above are the links available in the Exam and Grading quick link.

Page 50: Self Service Student. Introduction The iON Self Service application provides the summarized account of all academic activities such as exams, sports,

SummaryIn this way, students, can use the Self Service application for various academic needs. By

doing so, they can save time and energy that can otherwise be utilized for various educational purposes.

Students can update and maintain their profile, view academic information through widgets and request for various services made available by the Institution.


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