self-assessment form domain institutional capacity eng

8/4/2019 Self-Assessment Form Domain Institutional Capacity Eng

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INSTITUTIONAL CAPACITY

Self-Evaluation Form

Principle: The institution shall have sufficient capacity essential for sustainable, high quality, accessible

student services and have an overall responsibility for the quality education delivery to the community.

Standard Category 1 - Mission and Purpose:

Criteria statement:The institutions mission and purpose are in accordance with the Armenian National

Qualifications Framework (ANQF) levels and are consistent with the policies and practices that guide its

operations.

Standard 1.1: The institution has a clear, well-articulated mission that represents the institutions

purposes and goals and is in accordance with the ANQF.

Required Attachment:

1. Current approved institutional philosophy/mission statement.2. Institutional qualifications framework.3. The current approved strategic plan.4. Written policy for the strategic plan evaluation (if applicable).5. Evidences supporting the implementation of the strategic plan and

relevant analysis.

Please answer yes or no to the following: Yes No

1) Is there a current strategic plan?2) Is there a process for the strategic plan evaluation?3) If yes, please indicate frequency:

Please, support points 1 and 2.

Please, provide links between institutional qualifications framework and that of the ANQF:

How are staff members involved in the development and evaluation of the strategic plan? Please describe the

process.


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Standard 1.2: The mission statement reflects the needs of internal and external stakeholders.

Required Attachments:

1) Written policy for review/revision of philosophy/mission, goals and

objectives (if applicable).2) Questionnaires or other mechanisms exploring the needs of internal and

external stakeholders

P

lease answer yes or no to the following and indicate frequency. Yes No Frequency of Review

Is there a process for the review of the philosophy/mission goals

and objectives?

If no or yes, please explain:

Standard 1.3: The mission is communicated to, and supported by, all stakeholders within the

institution.

Required Attachments: 1) Evidences explicating stakeholder (teacher, student) involvement2) Decision-making documents reflecting review of the mission statement

Please answer yes or no to the following and indicate frequency.Yes

No Frequency of Review

1. Is there a process for creating compliance betweendecision-making and mission?

2. Is there a process for creating compliance between


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decision-making, mission statement and stakeholder

involvement provisions?

If no or yes to 1 or 2, please explain:

Standard 1.4: The institution has formal mechanisms and/or procedures to evaluate the achievement

of its mission and purpose.

Required Attachment: 1) Policies and procedures for achievement evaluation.2) Stakeholder feedback reports (if applicable).


1) Are there set mechanisms to evaluate the achievements of the mission and purpose?2) Are there annual stakeholder reports?

If no or yes to 1 or2 above, please explain:

How are stakeholders involved in the evaluation of the achievements of the mission and purpose? Please

describe the process.


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Please, based on the SWOT analyses guidelines, provide the analyses for standard category for the last five

years.

Standard Category 2: Governance and administration

Criteria Statement: The institutions system of governanceensures ethical decision-making andefficient

provision ofhuman, material and financialresources to effectively accomplish its educational and other

purposes

Standard 2.1: The institutions governance and administrative structures and practices promote effectiv

and ethical leadership congruent with the mission and purpose of the institution

Required

Attachments:

1) By-law for proceedings/meetings of the governing body.2) By-law for management of property.3) By-law for banking and finance.4) By-law for appointment of the auditors.5) Written policies for revision of by-laws and relevant policies and procedures

(if applicable).6) Written procedure for election of the governing body.7) The current approved organizational chart, which delineates the lines of

authority and formal lines of communication and which is made available to

staff.8) List of departments/bodies, hiring, firing and promotion policies and

procedures.

List location(s) of the bodies reflected in the organizational chart.


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Please, explain the effectiveness of the organizational management, which delineates the lines of authority and

formal lines of communication. How does it meet the stated mission?

Standard 2.2: The institutions system of governance provides for student and teachers input in decision

making in matters directly and indirectly affecting them.

Required Attachment: Policies and procedures ensuring student and teachers input in decision-making proces

(if applicable).

Please answer yes or no to the following: Yes/frequency No

Are the policies and procedures regularly reviewed?

If yes or no, please, explain.

Please, provide the effectiveness analyses for teacher and staff involvement in the decision making process.

Standard 2.3: The institution carries out short, medium and long term planning consistent with its missi

and purpose.


1) Short-term plan (if applicable).2) Medium term plan3) Long-term plan4) Written policy for review and evaluation of the plans (if applicable).

Please answer yes or no to the following and indicate frequency.Yes/frequency

No

1) Is there a process for designing short, medium and long-term plans?2) Are the evaluation and review carried out on a regular basis?

Standard 2.4: The institution conducts environmental scanning and draws on the findings to enhance its

effectiveness.



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1. Tools and mechanisms for environmental scanning.2. Relevant evidences and analyses.

List the major findings for the last three years and their incorporation in the institutional strategy.

Please, based on the SWOT analyses guidelines, provide the analyses for standard category for the last five yea

Standard Category 3: Internal Quality Assurance System

Criteria Statement: The institution has a set infrastructure for internal quality assurance, which provides

for total quality management and is compliant with the ESG standards.

Standard 3.1: The institution allocates sufficient time and material, human and financial resources to

manage internal quality assurance processes.


1) Documents stating human resource involvement in QA processes2) Documents stating financial resources allocated for ensuring QA processes3) Documents stating other allocations.4) Quality assurance infrastructure (including the people responsible for the process and job responsibilitie


1) Is the resource allocation for quality assurance reviewed on cyclical basis?2) Are the policies and procedures for resource allocation regularly revised?3) Is the QA structure independent in its functioning and decision making?4) Are the QA activities and decisions transparent?

If no or yes to 1 to 4 above, please explain:

Standard 3.2: The Institution has a policy and associated procedures for the assurance of the quality and

standards of their programmes and awards. The strategy, policy and procedures have a formal status an

are publicly available. They include a role for students and other stakeholders.

Required Attachment:1) Policies and procedures for quality assurance2) Policies and procedures stating student and other stakeholder involvement in Q

processes.


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3) Quality Assurance ManualPlease answer yes or no to the following: Yes N

1) Do the policies and procedures have a formal status?2) Are the QA policies and procedures publicly available?


Standard 3.3: The institution has formal mechanisms for assessing the approval, periodic review and

monitoring of their programmes and awards.


1.Handbook for the design and approval of academic programmes2.Mechanisms for the periodic review and monitoring of the academic programmes

Please answer yes or no to the following and indicate

frequency. YesNo Frequency of Review

1. Is there a process for the review of the facultyinvolvement mechanisms?

2.

Is there a process for the review of otherstakeholder involvement in the process?



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Standard 3.4: The institution has mechanisms for assessing the effectiveness of the student assessment.


1.Student assessment philosophy and mechanisms2.Student assessment criteria, regulations and procedures3.Mechanisms for the periodic review and monitoring of student assessment processes4.The registrar policies and procedures5.Policies and procedures for the review of the registrar activities



1. Are the student assessment policies and procedurespublicly available?

2. Is there a process for the review and monitoring ofstudent assessment processes?

3. Are students involved in the review andmonitoring?


Standard 3.5: The institution has mechanisms for assessing the effectiveness of the teaching staff. The

methods and procedures for ensuring that this is the case are available to those undertaking externalreviews, and commented upon in reports.


1. Teaching staff qualifications assessment criteria2. Teaching staff qualifications assessment tools and mechanisms3. Relevant evidences and analyses

Please answer yes or no to the following and indicate frequency.Yes

No

1. Are the assessment criteria revised on a regular basis?2. Is the feedback included in the new process?


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If no or yes to 1 or2 above, please explain and support:

Standard 3.6: The institution has mechanisms that assess the applicability, availability and effectiveness

the resources both for students and teachers.


1. Resource assessment criteria2. Resource assessment tools and mechanisms3. Relevant evidences and analysesPlease answer yes or no to the following and indicate frequency.

YesNo

1. Are the resources reviewed on a cyclical basis?2. Is the resource allocation transparent?


Standard 3.7: The institution has mechanisms that assess collection, analyses and the uses of relevant

information for the effective management of their programmes and other activities.


1. Information management assessment criteria2. Information management assessment tools and mechanisms3. Relevant evidences and analyses



1. Are the assessment criteria regularly reviewed?2. Are the tools and mechanisms up-to -date?


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Standard 3.8: The institution has mechanisms that assess the publications to make sure they are up-to-da

impartial and objective information, both quantitative and qualitative, and cover the programmes and

awards they are offering.


1.PR materials publication policies and procedures2.

PR material and other publication assessment criteria3.PR material and other publication assessment tools and mechanisms

4.Relevant evidences and analysesPlease answer yes or no to the following and indicate

frequency. YesNo

1. Are the policies and procedures reviewed on acyclical basis?

2. Are there mechanisms to assess the publications?If no or yes to 1 or2 above, please explain:


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Standard 3.9: The internal quality assurance system is cyclically reviewed.


1. Policies and procedures ensuring the review of the internal quality assurance system2.Tools and mechanisms assuring periodical review of the internal quality assurance system3.Relevant evidences and analyses

Please answer yes or no to the following and indicatefrequency. Yes

No Frequency of Review

1. Are the QA review policies and proceduresregularly revised?

2. Are the QA review policies and procedures up-to-date?

If no or yes to 1 or2 above, please explain.

Please, provide the list of the organizations and/ or countries against which you have benchmarked your quality

assurance policies and procedures.

Please, based on the SWOT analyses guidelines, provide the analyses for standard category for the last 2

years.

Standard Category 4:External Relations/Internationalization

Criteria Statement: The institution promotes experience exchange and enhancement through its sound

external relations practices, thus promoting internationalization of the institution


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Standard 4.1: The institution promotes its external relations through sound policies and procedures aim

at creating an environment conducive to experience exchange, enhancement and internationalization.


1) Policies and procedures dealing with internationalization and/or external relations2) Policies and procedures promoting internationalization.3) The strategic plan4) Yearly action plans ( for the last 5 years)5) Annual reports ( for the last 5 years)


1. Is the strategic plan up-to-date?2. Are the findings in the annual report included in the improvement

plans?If yes or no to 1 or2 above, please explain:

Standard 4.2: The institutions external relations infrastructure ensures smooth flow of the process


1. The external/international relations infrastructure2. The staff involved and job responsibilities3. Policies and procedures regulating the functioning of the body. 4. Policies and procedures for the quality assurance of the body5. Evidences and analyses regarding the effectiveness of the body for the last five years

Standard 4.3: The institution promotes fruitful and effective collaboration with local and international

counterparts.

Required Attachment1. Copies of active bilateral agreements2. Copies of all bilateral agreements3. Other agreements, memorandums of understanding and the like.


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List the major achievements in the last three years.

Standard 4.4: The institution ensures the appropriate level of a foreign language for internationalization

purposes


1. Mechanisms promoting internationalization2. Mechanisms promoting English plus other foreign languages proficiency levels of the students and staf3. Schedule for the foreign language classes for the staff.4. Policies setting the curricula break down with regards to the courses delivered in English for foreign

studentse

5. PR materials in different languagesList the major achievements in the last three years.

Please, provide the list of the organizations and/ or countries against which you have benchmarked your

internationalization/external relations policies and procedures.



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Standard Category 5:Focus on Students

Criteria Statement: The institution has student advising and support services which provide for productive

and learning environment

Standard 5.1: The institution has set mechanisms for promoting equitable recruitment, selection and

admission procedures


1. Recruitment, admission and enrollment policies and procedures2. Policies and procedures ensuring fair access to the institution3. Number of students enrolled in each programme for the last five years.4. Evidences and effectiveness analyses for the last three years5. Improvement plans


1. Does the organization of the process provide for effective functioning?2. Are the policies and procedures regularly revised?

If yes or no to 1 or2 above, please explain:

Student and Teacher Mobility

Evidences supporting student and staff mobility for the last five years

Student mobility for the last five years

YEARS

2006 2007 2008 2009 2010Number Country Number Country Number Country Number Country Number Count

Incoming

students

Outgoing

students

Incoming

exchange

Outgoing

exchange

Teacher mobility for the list five years

YEARS

2006 2007 2008 2009 2010Number Country Number Country Number Country Number Country Number Count

Incoming

Outgoing


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Incoming

exchange

Outgoing

exchange

Student Additional data

2006 2007 2008 2009Student drop-

out rate

Student

return rate

Top five reasons for drop out

Top five reasons for return

Standard 5.2: The institution provides opportunities for extra-curricular

activities aimed at supporting student learning


1. List of extra-curricular activities, their descriptions and aims2. Analysis of the impact of the extra-curricular activities3. Improvement plans

Please, answer the following questions %

1. What percentage of students uses the opportunity?2. What is the effectiveness impact expressed in percents?

Please, support the answers to questions 1 and 2:

Standard 5.4 There are special hours set for students to visit the faculty administrative staff for addition

support and guidance

Required Attachment: 1. Regulations providing for additional support and guidance2. Sample schedules of advisors


1) Are the students entitled to individual advisors?


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2) If not, are there plans to do so?If yes or no to 1 or2 above, please explain:

Standard 5.5: The institution has special student career support services that prepares graduates for

employment


1. Regulations for the student career support services2. The infrastructure with the staff involved and job responsibilities3. Quality assurance policies, procedures, mechanisms and tools4. Evidences and analyses for the last three years5. Improvement plans

Please answer yes or no to the following: %

1. What is the percentage of students using the services?2. What is the satisfaction rate expressed in percentages?


Standard 5.6: The institution has established policies and procedures that promote student activeinvolvement in the university governance


1. Policies and procedures stating student involvement in the universitygovernance

2. Effectiveness analyses for the last three years3. Improvement plans

Please answer yes or no to the following: Yes/Frequency N

1. Are the policies and procedures reviewed?2. Are the evidences from the previous experience used to make improvements?


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Standard 5.7: The students are actively involved in the research the university majors in.


1. Documents stating students role in the research the university majors in.2. Research projects with student involvement3. Effectiveness analyses for the last three years4. Improvement plans


1. Are students interests considered in the research?2. Are the students in the position to propose their lines of research?


Standard 5.8: The students are involved in the assessment procedures.

Required Attachment:1.

Regulations stating students role in the institutions assessment procedures2. Sample student reflections on the assessments conducted

3. Effectiveness analysis and evidences4. Improvement plans


1. Are the regulations about the students role in the institutional assessmentreviewed?

2. Are the plans for the activities regularly updated?If yes or no to 1 or2 above, please explain:

Standard 5.9: The institution has a special body that promotes student rights protection


1. The Student Rights Manual2. Student council and its policies and procedures.3. The infrastructure that deals with student rights, appeals and complaints4. Quality assurance policies and procedures for the infrastructure


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5. Evidences and effectiveness analyses6. Improvement plans


1. What is the percentage of the student satisfaction?2. What is the percentage of student involvement in the QA of this body?


Standard 5.10: The students are involved in the quality assurance practices


1. Regulations stating students role in the institutions quality assuranceprocesses

2. Sample student reflections on the educational provisions3. Effectiveness analysis and evidences4. Improvement plans


1. Are the regulations about the students role in the institutional quality assurancepolicies reviewed?

2. Are the plans for the activities regularly updated?If yes or no to 1 or2 above, please explain:


years.

Standard Category 6: Faculty and staff

Criteria Statement: The institution provides for a high quality faculty and staff to achieve the set goals foracademic programmes

Standard 6.1: The institution has policies and procedures promoting recruitment of a highly qualified

teaching staff capable of ensuring programme provisions


1.Teaching staff recruitment policies and procedures (hiring and firing policies)2.The distribution of the teaching staff according to qualifications (number of permanent and invit

teaching staff)3.The methods and procedures ensuring teaching staff competence with regards to the qualifications offere


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4. Policies and procedures for teacher promotion.Please answer yes or no to the following: Yes No

1. Are the teaching staff qualifications in compliance with the programmemission and purpose?

2. Are the teacher qualifications regularly reviewed?3. Are students involved in the review and monitoring?

If no to 1 or2 above, please explain:

Standard 6.2: The teaching staff qualifications for each programme are comprehensively statedRequired Attachment:

1. Teaching staff qualifications requirements2. Relationships between the teaching staff qualifications and the qualifications offered3. Effectiveness analyses and evidences4. Improvement plans


1. Are the teaching staff qualifications regularly reviewed?2. Are the improvement plans regularly updated?


Standard 6.3: The institution has well established policies and procedures for the periodic evaluation of t

teaching staff


1. Teaching staff assessment policies and procedures2. Teaching staff assessment tools and mechanisms3. Effectiveness analyses and evidences4. Sample reflections (students, supervisors, peers)


1. Are the policies and procedures for teaching staff assessment regularlyreviewed?2. Do the professional development plans target, professional, methodological and

reform related topics?



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Standard 6.4: The institution promotes teacher professional development in accordance to the needs

outlined during regular evaluations (both internal and external)


1. Professional development plans (professional, methodological and reformoriented)

2. Professional development topics3. Professional development schedule4. Professional development results and reports for the last three years


1. Are the professional development plans regularly reviewed?2. Are the professional development topics regularly reviewed?


Standard 6.5: There is necessary permanent staff to provide for the coverage of the qualifications

adequately


1. The number of the permanent staff (bachelor, master, PhD, Doctor ProfessoDiploma Specialists)

2. The policies and procedures ensuring stability with regards to permanent st3. The list of the invited teaching staff4. Policies and procedures for securing quality.


1. What is the percentage of effectiveness of the permanent staff?2. What is the overall percentage of the permanent staff?


Standard 6.6: There are set policies and procedures for the staff promotion in general and the young one

in particular

Required Attachment:1. Staff promotion policies and procedures2. Policies and procedures for the promotion of the young staff3. Policies and procedures for mentoring and coaching the young staff.


1. Are the staff promotion policies and procedures regularly reviewed?2. Is the young staff involved in the revision process?



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Standard 6.7 There is necessary technical and administrative staff to achieve the strategic goals


1. Administrative staff with a break down to the bodies extant at theinstitution

2. Technical staff provisions3. The policies and procedures ensuring stability with regards to the

administrative and technical staff5. The list of the invited administrative staff6. Policies and procedures for securing quality.7. Mechanisms and tools securing quality of the staff


3. What is the percentage of effectiveness of the administrative staff?4. What is the percentage of technical staff effectiveness?



years.

Standard Category 7: Academic Programmes

Criteria Statement: The programmes are in concord with the institutionsmission, form part of institutional

planning andresource allocation, meet nationalrequirements, the needs of students and otherstakeholders, and are

intellectually credible

Standard 7.1: Academic programs are thoroughly formulated, according to the expected learning

outcomes, which correspond to an academic qualification.


1) Design of academic programme2) Learning outcomes for the programme3) Teaching and learning approaches linked to learning outcomes4) Benchmarking policies and procedures.5) Alignment with the ANQF6) List of both generic and specific competences of the programmes


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1. Are the teaching and learning approaches regularly updated?2. Are the teaching materials and resources up-to-date?


Please, provide the list of the organizations and/ or countries against which you have benchmarked your academ

programmes.

Standard 7.2: The programme learning outcomes meet the needs of the students and other stakeholders


1. Written policy for review/revision learning outcomes based on theneeds of the stakeholders (if applicable).

2. Methods exploring the needs of internal and external stakeholders3. Evidences and analyses.4. Improvement plans


1. Is there a process for the review of the policies and mechanisms?2. Are the mechanisms and tools for review up-to-date?


Please, describe the major findings for the last five years and the improvements made.

Standard 7.3: The programme regularly monitors and reviews its effectiveness.


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1. Procedures for monitoring and periodic revision of the implementedprograms and activities (attach or refer to the regulation).

2. Monitoring mechanisms ensuring impartiality of the process (attach orefer to the regulation).

3. Mechanisms, processes and procedures for reviewing porgrammes on atimely basis (attach or refer to the regulation).


1. Are the monitoring and reviews done on a cyclical process?2. Are the tools and mechanisms up-to-date?

If yes or no to 1 or2 above, please explain and/or support:

Standard 7.4: The programme ensures impartial evaluation of students level of achievement against the

learning and educational objectives and promotes academic integrity


1. Policies and procedures for student assessment (attach or refer to theregulation)

2. Assessment standards linked to the learning outcomes.3. Benchmarking of the assessment approaches (if applicable)


1. Does the organization of the process provide for effective functioning ofthe process?

2. Are the policies and procedures regularly revised?If yes or no to 1 or2 above, please explain:

Standard 7.5: The programmes are intellectually credible, designed coherently and articulate well with

other relevant programmes and promote mobility of students and staff.


1. The breakdown of the programme according to theory, practice andexperience

2. Learning and career pathways for the programme3. Mobility opportunities


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1. Does the programme provide opportunities for articulation with otherprogrammes within and across institutions locally and internationally?

2. Is there a process for creating compliance with other programmes within andacross institutions locally and internationally?


Please, provide the list of the organizations and/ or countries with which the programme has bilateral agreemen

for student exchange and/or mobility promotion.

Please, based on the SWOT analyses guidelines, provide the analyses for standard category for the last fiveyears.

Standard Category 8: Research and Development

Criteria Statement: The institution promotes its research objectives, projects and expected outcomes. There

is a research ethos and culture, and mechanisms for the validating research outcomes.

Standard 8.1: The institution has a long term strategy and medium and short term programs which

address its research interests in a due manner.


1. Research directions and strategies2. Medium and short term programs3. Research methodology and publication requirements4. Links between the institutional strategy and research directions


1. Is the research methodology up-to-date?2. Are the publication requirements up-to-date?



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Standard 8.2: The institution promotes development and innovation through sound policies


1. The mechanisms in set that establishes incentives for good research2. The budget allocation for the research and development (in percentage) for

the last five years.

3. Policies and procedures for budget allocation4. Policies and procedures for promoting the young staff research activities5. Policies and procedures ensuring integrity and preventing plagiarism.


1. Are the policies and procedures regularly revised?2. Are the students and teachers involved in the revision?


Standard 8.3: The institution emphasizes internationalization of the research


1. Regulations encouraging involvement of the faculty and students ininternational research endeavors.

2. Regulations for publications in international peer-reviewed journals in theCIS countries

3. Regulations for publications in international peer-reviewed journals atinternational level.

4. The list of publications in the internationally peer-reviewed journals for thelast three years.


1. Are the regulations up-to-date?2. Are the publication regulations in line with the international standards?3. Are the publication regulations revised based on the benchmarking

results?


Please, provide the list of the organizations and or countries against which you have benchmarked your

publication regulations.

Standard 8.4: The institution has well established mechanisms for linking research with teaching


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Required Attachment:1. Policies and procedures for linking research with teaching and learning2. Evidences and effectiveness analyses3. Improvement plans


1. What is the percentage of research-teaching and learning effectiveness?2. What is the extent of student satisfaction?3. What is the percent of teacher satisfaction?4. What is the percent of employer satisfaction?

Please, support the answers to questions 1 -4:

Standard 8.5: There are mechanisms in place assuring quality of research and development

Required Attachment:1. Policies and procedures for research and development quality assurance2. Criteria, standards, mechanisms and tools for research quality assurance3. Evidences and effectiveness analyses4. Improvement plans


1. Are the policies and procedures for research and development quality assuranceregularly revised?

2. Are the policies and procedures revised based on the benchmarking results?If yes or no to 1 above, please explain:

Please, provide the list of the organizations and/ or countries against which you have benchmarked your R&D

quality assurance policies and procedures.

Please, based on the SWOT analyses guidelines, provide the analyses for standard category for the last fiveyears.


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Standard Category 9: Infrastructure and Resources

Criteria Statement: The TLI has its own property and resources, which effectively support theimplementation of its stated mission and objectives and create a learning environment.

Standard 9.1: The institution takes due care to create a learning environment appropriate to the academ

programmes offered


1. List of the buildings in the campus with the labels explicating the purpose2. List of laboratories with the labels explicating the purpose3. List of the libraries, official internet sites, literature and the like 4. Other premises5. Evidences and effectiveness analyses6. Improvement plans


1. What is the student satisfaction rate?2. What is the teacher satisfaction rate?


Standard 9.2: The institution endeavors to secure adequate financial resources and distribution of the

latter to provide, maintain and operate the facilities and equipment as needed to achieve its mission and

objectives


1. Budget break down according to the income and expenses (percentage)2. Budget breakdown according to the income allocation (percentage)3. Budget allocations (research, teaching and learning, professional

development, library enhancement, equipment and furniture purchase and tlike)


1. Is the budget allocation in accordance with the institutional strategy?2. Does the budget allocation provide for the goal achievement?


Standard 9.3: The institution has sound financial policies and capacity to sustain and ensure the integrity

and continuity of the programmes offered at the institution.

Required Attachment: 1.Mechanisms and procedures to control financial resources and to allocate theappropriately to achieve its educational objectives.


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2.The institutional planning, administration and monitoring policies with regarto the budget.

3.Institutional policies that stipulate the terms and conditions for accepting giftand/or donations from public, private and international organizations.

4.Mechanisms that ensure financial integrity through regular audits and reportsPlease answer yes or no to the following: Yes/Frequency N

1. Is there a process to control and allocate the resources?2. Does the institution plan and monitor the policies on a regular basis?3. Are the policies for accepting gifts/donations reviewed regularly? 4. Are the policies ensuring continuity of programmes reviewed regularly?


Standard 9.4: The institutions resource base supports the institutions educational programmes and its

strategic plans for sustainability and continuous quality enhancement

Required Attachment: 1. Mechanisms, processes and procedures to address allocation ofresources on a timely basis.

2. Mechanisms, which addresses staff and student needs for quality educationprovisions.


1) Is there a process for the review of resource allocation processes?2) Is there a process for the review of staff involvement in resource allocation

processes?


Standard 9.5: There is a sound policy and procedure to manage information and documentation


1. Information and documentation management regulations2. Information and documentation management mechanisms and or system3. Review results for the last five years4. Improvement plans


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1. Is the information and documentation flow system effective?2. Are tools for checking the effectiveness valid?


Standard 9.6: The administration of the policies and procedures is carried out on the total quality

management principle.


1. Plans for administration of the educational provisions2. Implementation outcomes of the educational provisions; the

effectiveness rate3. Assessment tools to ensure adequate implementation and achievemen

of the goals

4. Improvement plans5. Evidences and analyses


1. Is the total management system regularly reviewed?2. Are the approaches effective?

If yes or no to 1 or2 above, please support:

Standard 9.7: The institution ensures the environment is safe and secure through health and safety

mechanisms that also consider special needs of students


1. Health and safety structure2. Health and safety policies and procedures3. Health and safety budget allocation for the last five years4. Health and safety personnel and job descriptions5. Evidences of effectiveness of the service


1. Are the health and safety policies and procedures revised on a cyclicalbasis?

2. Are the students involved in the review process?If yes or no to 1 or2 above, please explain:


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Standard Category 10:Societal Responsibility

Criteria Statement: The institution proves that it respects and defends the staff and students academic

freedom and functions in terms of university autonomy and public responsibility. It is also accountable

to the government, employers and society at large for the education it offers and the resources it uses to

meet these objectives

Standard 10.1: There are strong links with the society and it is expressed through firm feedback

mechanisms.


3. Policies and procedures that promote students and staffs academic freedom4. Mechanisms through which it is held accountable to the staff and students5. Mechanisms through which holds its faculty accountable for the final outcomes


1) Does the organization of the process provide for effective functioning ofthe process?

2) Are the policies and procedures regularly revised?If no or yes to 1 or2 above, please explain:

Standard 10.2: The institution has mechanisms that takes care of knowledge transfer to the society


1) Internal policies and procedures that promote institutions responsibilities and accountability.2) Internal auditing practices concerning the main field of academic activity.3) Internal and external feedback mechanisms revealing knowledge transfer to the society.

List the major achievements and drawbacks


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Please, provide the explanation of the institutions role with regards to the contributions to the development of

citizenship. List the major achievements and drawbacks
