segmentation of market

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    MARKET SEGMENTATION

    TARGETING ANDPOSITIONING

    presented byAnand Kumar.

    R

    Kanimozhi .TNaveen Kumar .K.R

    Satheesh .D

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    INTRODUCTION

    Target marketing includes 3 activities:

    1. Market segmentation,2. Market targeting,

    3. Market positioning.

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    The STP process Segmentation is the process of classifying customers into

    groups which share some common characteristic

    Targeting involves the process of evaluating each segments

    attractiveness and selecting one or more segments to enter

    Positioning is arranging for a product to occupy a clear,

    distinctive and desirable place relative to competing products

    in the mind of the consumer

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    Steps in Segmentation,

    Targeting, and Positioning

    1. Identify Bases for Segmentingthe Market

    2. Develop Profiles

    of Resulting Segments

    3. Develop Selection Criteria

    4. Select TargetSegment(s)

    5. Develop Positioningfor Each Target Segment

    6. Develop MarketingMix for Each Target Segment Market

    Positioning

    MarketTargeting

    Market Segmentation

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    WHAT IS MARKET SEGMENTATION?

    Market segmentation is the sub-dividing

    of a market into homogeneous sub-sects

    of customers where any sub-sect mayconceivably be selected as a target market

    to be reached with a distinct marketing

    mix-Philip Kotler

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    WHY SEGMENT THE MARKET?1. Facilitates proper choice of target market

    2. Facilitates Tapping of the market,

    Adapting the Offer to the market

    3. Makes the Marketing Effort more

    Economic and Efficient

    4. Benefits the customer as well

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    MARKET SEGMENTATION

    Marketsegmentation

    Geographic

    Socio-Cultural

    Psycho-Graphics

    BuyingBehavior

    Demographic

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    SEGMENTATION APPROACHES

    GEOGRAPHICDEMOGRAPHIC PSYCHOGRAPHIC

    1.REGION

    2.CITY SIZE

    3.DENSITY

    4.CLIMATE

    1.AGE

    2.GENDER3.FAMILY SIZE

    4.INCOME&

    EDUCATION

    5.OCCUPATION

    6.SOCIAL CLASS

    7.RELIGION

    1.PERSONALITY

    2.LIFE STYLE

    BEHAVIOURAL

    1.OCCASSIONS2.BENEFITS

    3.USER STATUS

    4.USAGE RATE

    5.READINESS STAGE

    CONSUMER CHARACTERISTICS

    MAJOR BASES FOR SEGMENTATION

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    Effective Segmentation1.Must be measurable in terms of both purchasing power &

    size

    2. Must be able to effectively promote to & serve a marketsegment

    3. Must be sufficiently large to be potentially

    profitable

    4. The number of market segments must match the firm'scapabilities

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    MARKET TARGETING

    Market targeting is the selection ofsegments

    Evaluation of segments:

    1. Is it sizeable?2. Is it growing?

    3. Is it profitable?

    4. Is it accessible?

    5. Is it compatible with firms resources &capabilities?

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    TARGET MARKET SELECTION :

    Once the firm has segmented the total market , it should select

    the target market segment or segments for marketing.

    This requires the evaluation of different segments in terms of

    market size, competition, growth rate, companys resources,

    profitability, scale of economics etc. The firm may consider the

    following patterns of target markets.

    1. Single segment concentration strategy.

    2. Multi- segment strategy or Differentiated marketing Strategy.

    3. Un-differentiated Marketing strategy.

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    1. Single segment concentration strategy:

    Car maker

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    2. Multi- segment strategy or Differentiated marketing Strategy:

    Car maker

    `

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    Car maker

    1. Un-differentiated Marketing strategy :

    Whole Market

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    MARKET POSITIONING

    Positioning is the strategy that enables a firm tocompetitively and strongly place its brand in thecustomers mind

    Positioning Strategies:

    Approaches of positioning Strategies :1. Customer Benefits.

    2. Price & Quality.

    3. Product Users.

    4. Product class.

    5. Cultural Symbols.

    6. Competitors.

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    Selecting the Positioning Platform:Superior

    Communicable

    Affordable

    Profitable to the company

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    Steps to Choosing a Positioning Strategy

    Step 1. Identify the strategic group.

    Step 2. Understand the customers perception of brands ofstrategic group.

    Step 3. Determine Customers needs , aspirations.

    Step 4. Select the best one for advertising campaign.

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    Perceptual Map for Soft Drinks:

    Cola

    Diet Non-Diet

    Non-Cola

    Diet Pepsi Tap

    Coca-Cola Pepsi

    FrescaDiet 7-up

    Sprite 7-Up

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    CASE STUDY Local marketing

    Niche marketing

    Geographic & Demographic segments

    Discussion Questions:

    1. Key success factors for HSBC?2. Where is HSBC vulnerable? Where should it watch out

    for?

    3. Recommendations to senior marketing executives going

    forward? What should they be sure to do with its

    marketing?

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    REFERENCES :

    1. Principles and Practices of marketingmanagement .

    Dr.P.C.Sekar & M.Selvaraj

    2. Marketing Management.

    - V S Ramaswamy & S Namakumari3. Marketing Management.

    -S Jayachandran

    4. Marketing Management.

    -Philip Kotler & Kevin Lane Keller& Abraham Koshy & Mithileshwar Jha

    5. Marketing Management.

    -Rajan Saxena

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