Seeking a society where all children are loved, valued and able to fulfill their

potentialNational Child Protection Authority of Sri Lanka

Founded in 1998.NCPA is the foremost authority in Sri Lanka

dedicated to PROTECT, PROMOTE AND DEFEND CHILD RIGHTS in the country.

1929 Child Helpline Sri Lanka

•National helpline•24/7•Free, confidential

Kilinochchi, Sri Lanka

Over 2,000 calls to 1929 in the past six months. These include informative, complaints and general queries on children’s issues

Over 600 cases of abuse and exploitation opened in the past six months

Case Referrals

Monitoring

InvestigationsCourt proceedingsChild-care institutions

Coordination & Advising

Government bodiesNGOs/INGOsDistrict/Provincial councilsCivil societies

Legal & Law Enforcement

Juvenile Justice

Professional Skills/Expertise

Protecting children at

the local level

Each district secretariat has:

- 1 NCPA district coordinator- 1 NCPA psychosocial coordinator

Total officers on field: 50+

Total officers at NCPA head office: 70+

For 1929 case follow-ups at district level:

300 new

-The local authority child protection team- In case of an emergency, the police

- 1929 child helpline

How are child protection concerns reported?

What happens after a child protection complaint?

Our Bottom-Up Approach..

Ensure that the community owns child protection

projects and activities and also

understand the notion of

accountability with respect to child

rights and violence and injustice against

children.

CR – the questions that need asking

• Do partners play an active role in supporting children, providing services or advocating for children’s rights and well-being?

• How do children relate to referral partners?

• Are they actively involved with those organisations themselves?

Case Managemen

t

Case Records

• 1929 counsellors preliminary case records• Initial assessment• Investigative assessment• Case follow-ups

Child’s Plan– based on

‘My World’ Assessment Triangle

Over 55% increase in awareness of 1929 within the past year, in post-conflict regions alone

(random polls)

Awareness-raising on 1929 through educational support and children’s clubs programs,

particularly in high-risk areas.

Way ForwardQualitative information and

baseline dataMore referrals - %

Self-managed partners (on field)

Awareness and outreachResource organisations –

directoryDocumentation

Advocacy

New policy on case management and referrals rolled out – to include 5-year plans

Child protection is everyone’s business.

Please visit us on

www.childprotection.gov.lk

for more information on how you can help and

engage with us

Giving our children a childhood they can be

proud of.