Hyatt Regency Hotel & Spa in Newport RI

Jane FosterSEE 4099

Summer 2013Internship

Part 1

Welcome to my Summer!

My internship at the Hyatt was focused around weddings, and lots of them!

At the Hyatt, I stepped into the role of assistant to the wedding planners, or “Bridal Liaison”. I mainly worked with Kirby and Steven. I worked with them on every aspect of a wedding, from handling leads, to running the event day.

My days are mainly broken up into two diferent types: event days, and non-event days.

Non-Event Days

Non-Event days are the more “relaxed” days at the ofce. A typical non-event day goes is still busy, and can sometimes be more stressful.On non-event days, I spend my time balancing work from my managers, and preparing for event days.

Non-Event Day Schedule

8:15 Arrive at the Ofce8:30 Check emails and respond9:00 Manager Meeting9:30 Read BEOs10:00 BEO Meeting10:30 Tidy Wedding Room11:00-2:00 Site Tours

2:00 Prep upcoming BEOs3:00 Prep and Send Amenity Requests4:00 Check emails and respond4:30 Work on projects 5:30 Done!

Event Days

An event day is a bit more hectic at the Hyatt. Not only do we do ofce work, but we then stay late to make the event happen! Event days are long, but completely worth it.

Event Day Schedule

9:30 Arrive at the Ofce 9:35 Read BEOs10:00 BEO Meeting10:30 Tidy Wedding Room11:00-1:00 Site Tours1:00 Lunch!1:30 Prep Upcoming BEOs

2:30 Check on the Bride3:00 Bring all “extras” down to the ballroom.3:15 Check on the ballroom, and the banquet Captain. 3:45 Clean the golf cart4:00 Wedding Time!

Event Day Schedule (continued)

4:00 Guests start arriving4:45 Gather the Groom & Groomsmen5:00 Bring G& G to the ceremony 5:05 Gather the Bride & Bridesmaids5:10 Bridesmaids go down the aisle5:15 Bride goes down the aisle!

6:15 Ceremony ends6:30 Cocktail Hour starts7:30 Doors open to the ballroom7:35 Introductions, First Dance, Toasts8:00 Dinner9:30 Dancing

Supervisors

Kirby Conheeny

● Relaxed● Strait forward● Punctual● Organized● Friendly

Steven James

● Attention to detail● Focused● Creative● Punctual● Responsive

Supervisors

Alex Ruggieri

Keith Chouinard

Kris Shea

Kendall Johnson