seda umgungundlovu generic presentation · objectives of seda as per nsba (amendment act 29 of...

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seda uMgungundlovu Generic Presentation Mike Zondo 033 264 3100/ 078555 4925 [email protected]

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Page 1: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

seda uMgungundlovu

Generic Presentation Mike Zondo

033 264 3100/ 078555 4925

[email protected]

Page 2: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

PRESENTATION OUTLINE

1. Rationale

2. Introduction

3. Backdrop

4. Client Journey Model

5. Seda TALK

6. Seda START

7. Seda BUILD

8. Seda GROW

9. Seda RESCUE

10. Seda KZN Performance YTD

11. Conclusion

12. Way Forward

Page 3: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

IMPLEMENTATION

Practitioners Programmes/Offerings

SEDA STRATEGY

Impact Goal (Objectives)

NATIONAL SMALL BUSINESS ACT

Objectives Functions

1. RATIONALE

Page 4: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

2. INTRODUCTION

Objectives of Seda as per NSBA (Amendment Act 29 of 2004) :

To design and implement development support programmes.

To promote a service delivery network that increases the contribution of small

enterprises to the South African economy, and promotes economic growth, job creation

and equity.

To generally strengthen the capacity of-

o service providers to support small enterprises

o small enterprises to compete successfully domestically and internationally.

Page 5: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

2. INTRODUCTION cont…

Functions of Seda as per NSBA (Amendment Act 29 of 2004) :

Page 6: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

2. INTRODUCTION cont…

Seda Strategy:

Page 7: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

3. BACKDROP

National government’s goal to create 5 million decent jobs in South Africa by

2020

o Bring down unemployment rate to 15%

o Labour-absorbing economic sectors such as agriculture, manufacturing and

services prioritised as key drivers of job creation

SME’s can serve as crucial engines of economic development and job creation

o Principal creators of new jobs

o Can adapt more easily to market conditions

o Typically employ more labour-intensive production processes

o Have “lower capital costs associated with job creation”

Page 8: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

4. CLIENT JOURNEY MODEL

This model was developed from the functions of Seda as defined by the Act.

The aim is to provide services equitably through a strong partnership network.

This Model is both inward and outward focused.

Page 9: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

4. CLIENT JOURNEY MODEL cont...

Challenges (outward focused):

o Fragmentation of support agencies

o Buy-in from Stakeholders

o Quality of service

o ROI

o Relevance and flexibility of offerings

o Resource limitations

o Ineffective M & E

Page 10: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

4. CLIENT JOURNEY MODEL cont...

Challenges (inward focused):

o Practitioner skills

o Staffing (insufficient staff/high turnover/poor recruitment)

o Staff Morale

o Quality of Service Providers

o Insufficient Funding

o“Target Driven”

oDemand outstrips supply

o Ineffective M & E

Page 11: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

5. Seda TALK

Seda T

ALK

NETWORKS

Entrepreneur Profile

Business Idea

Feasibility

Finance Legal &

Compliance

Business Registration

Access to Markets

Operations Human

Resources

Business Planning

TR

AIN

ING

Start Up 1

Basic Business

Skills

Co-operative Training

(optional)

Page 12: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

6. Seda START

Seda S

TA

RT

Coaching

Access to Finance Facilitation Mentorship

Technical support

- Compliance

-Access to Markets

- Basic Systems

Page 13: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

7. Seda BUILD

Seda B

UIL

D

Coaching

Mentorship

Technical support

- Advanced Systems

- Supplier Development

- MSP

Page 14: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

8. Seda GROW

Seda G

RO

W

Coaching

Mentorship

Technical support

- Product Development

- Expansion (Franchising)

- Export Development

Page 15: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

SEDA TALK SESSIONS

Page 16: seda uMgungundlovu Generic Presentation · Objectives of Seda as per NSBA (Amendment Act 29 of 2004) : To design and implement development support programmes. To promote a service

THANK YOU