SecurityWeek 13

Subject : V0206 – Administrasi & Operasional Kantor Depan Year : 2009

Bina Nusantara 3

Review Question #121. Hospitality management also includes providing a safe environment.

a. true b. false2. The security department of a hotel includes which of the following?

a. sets policies for safetyb. organizes programs for safetyc. trains employees in safety practicesd. should be directed by a trained professionale. all of the above

3. An in-house security department includes which of the following?a. is cost effectiveb. works with other members of the management staff to develop safety programsc. parcels out the role of security to other management staff membersd. both A and Ce. performs hall patrol only

Bina Nusantara 4

Review Question #124. The initial cost of an electronic key system is perceived as a

disadvantage by some hoteliers.a. true b. false

5. Battery-powered, hardwired, host computer, keypuncher, and templates are used to describe which of the following?a. electric securityb. hard electric keyc. electronic key systemd. hard key systeme. none of the above

6. Guest should be encouraged to read the fire safety instructions posted on guest room doors by offering an incentive which can be redeemed at the gift shop, lounge, or restaurant in the hotel.a. true b. false

Bina Nusantara 5

Review Question #12

7. Developing a fire action communication procedure for front office personnel should be performed prior to the emergency and communicated through training to all personnel.a. true b. false

8. Employee safety programs begin with which of the following?a. buying pamphlets on fire safetyb. use of a hired consultant to deliver training sessionsc. supervising with a safety conscious attituded. establishing a safety committeee. both C and D

Bina Nusantara 6

THANK YOU AND HAVE A GOOD DAY