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Securities and Derivatives Network (SDNet/2)
Phase 1 – MDS/IIS Network Migration
Information Package
For
Information Vendors
Version: 1.0 Date: 4 November 2011
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
November 2011 1
Table of Contents 1. Introduction ............................................................................................................ 2
2. Overview of SDNet/2 ............................................................................................ 3
3. Overall Project Schedule ........................................................................................ 5
4. SDNet/2 Phase 1 – Key Milestones ....................................................................... 6
5. IVs’ Involvement in Network Migration ............................................................... 8
5.1 IV Circuit Application ............................................................................ 8 5.1.1 Determining SDNet/2 Circuit Requirements ......................................... 8 5.1.2 How to apply .......................................................................................... 8 5.1.3 Important Notes when Applying SDNet/2 Services .............................. 9 5.2 IV Circuit Installation .......................................................................... 10 5.3 Market Readiness Activities ................................................................ 10
6. Migration Cost to SDNet/2 .................................................................................. 10
7. SDNet/1 Provisioning during Migration Period .................................................. 11
8. Help Desk............................................................................................................. 11
Appendix A – SDNet/2 Accredited Vendors Information ............................................ 12
Appendix B – Important Note for Installation of SDNet/2 Circuits ............................ 18
Appendix C – Installation Guidelines .......................................................................... 19
Appendix C.1 – Installation Guidelines (For Circuits provided by PCCW) ............... 20
Appendix C.2 – Installation Guidelines (For Circuits provided by HGC) .................. 26
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T) ........ 33
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
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1. Introduction
HKEx is pleased to announce that the existing Securities and Derivatives Network (SDNet/1), supporting AMS/3/CCASS/3 for securities trading, clearing and settlement; HKATS/DCASS for derivatives trading, clearing and settlement; and MDS/IIS/PRS for securities and derivatives market data services will be upgraded soon.
The objectives of the upgrade are to further improve capacity and performance of the network infrastructure to support the foreseeable growth of trade/market data volume and more demanding latency requirement. The upgraded Securities and Derivatives Network (SDNet/2) is designed for high resilience and its circuits are powered by optical fibres with higher bandwidth options and lower round-trip latency. In contrast to the existing SDNet/1 network where PCCW is appointed as the sole service vendor, SDNet/2 will adopt a multi-carrier network approach with circuit services provided by multiple vendors accredited by HKEx (Accredited Vendors). Information Vendors (IVs) can select one or more vendors to install SDNet/2 circuits for market data systems based on their business needs and pay the circuit charges directly to the respective vendors. HKEx plans to roll out the SDNet/2 service by phase. Phase 1 is for the securities market systems, including MDS and IIS, with the target completion date in the third quarter 2012. This Information Package is prepared to provide essential information to direct connection MDS and IIS IVs to facilitate smooth migration of their connections to MDS/IIS via SDNet/2. HKEx will also hold a technical briefing session in early November 2011 to present the network implementation details set out in this Information Package to MDS/IIS IVs to assist them in:
understanding the multi-vendor model of SDNet/2 and how to apply for SDNet/2 circuits from Accredited Vendors stipulated in Appendix A;
understanding the supports required from them for the installation activities as stipulated in Appendix B; and
preparation for the accommodation requirements as stipulated in Installation Guidelines in Appendix C for installation of new SDNet/2 circuits.
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2. Overview of SDNet/2 2.1 SDNet/2
SDNet is a consolidated network infrastructure to support multiple market system networks. The main securities market systems supported by SDNet include the Third Generation Automatic Order Matching and Execution System (AMS/3), the Central Clearing and Settlement System (CCASS/3), the Market Data System (MDS), and the Issuer Information feed Service (IIS), while the main derivatives market systems supported by SDNet include the Hong Kong Futures Automated Trading System (HKATS), the Derivatives Clearing and Settlement System (DCASS), and the Price Reporting System (PRS) which provides both the PRS feed and the PRS Plus feed..
AMS/3 Gateway
AMS/3 Terminal
PRS Client
HKATS/DCASS Gateway
HKATS/DCASS Terminal
CCASS/3 Gateway
CCASS/3 Terminal
MDS/IISClient
PCCW
AMS/3HKATS/DCASS/
PRSCCASS/3
Router Router Router Router Router Router Router RouterRouter Router
MDS/IISOther new
Market Systems
Securities and Derivatives Network (SDNet/2)
HGC Wharf T&T
Over the past 6 years, SDNet has been operated effectively to support the stable operation of the market systems. However, as trade/market data volumes increase and the latency requirement becomes more demanding in the market, it is envisaged that an upgrade to a new network infrastructure with enhanced capacity, scalability and performance is necessary for supporting the business growth. Similar to SDNet/1, SDNet/2 adopts the prevalent Optical Ethernet technology with higher circuit bandwidth and lower network latency. IV circuits will be provisioned with optical fibre, which can be scaled up to 1Gbps. The enhancement of SDNet/2 also includes lowered round-trip network delay with average below 1.5 milliseconds1.
1 Please refer to Appendix A for districts in Hong Kong with average 1.5 ms round-trip latency. Latency is measured with 512-byte packet.
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Migration of respective market system networks onto the SDNet/2 platform requires no application changes. Each of the applications has its own transmission channel and dedicated bandwidth. Phase 1 migration will be arranged for AMS/3 and MDS/IIS circuits and planned to be completed in Q3 2012. Phase 2 and 3 migration, for HKATS/DCASS/PRS and CCASS/3 respectively will be scheduled for Q2 2013 and Q4 2013 respectively.
For implementation of the migration, a new SDNet/2 circuit will be installed at the IV site in conjunction with each existing SDNet/1 circuit. Migration of circuits will be performed remotely by the respective network vendors. Market rehearsals for network migration will be conducted before production rollout for each of Phases 1, 2 and 3.
2.2 Multi-Vendor Model and Accredited Vendors of SDNet/2
SDNet/2 will be provided by more than one network vendor. HKEx has defined a set of commercial and technical requirements for operating the SDNet/2 infrastructure. A network vendor has to pass all requirements defined by HKEx, to become an Accredited Vendor. To remain as an Accredited Vendor, the network vendors are required to meet and maintain all service levels defined by HKEx for ongoing operations. An Accredited Vendor will have a validity of 3 years effective from the date when the Phase 1 migration (including AMS/3 and MDS/IIS network) to SDNet/2 is completed, which is tentatively planned for Q3 2012.
Through a comprehensive accreditation process, initially, 3 network vendors have been appointed to provide SDNet/2 network services. These vendors are (in alphabetical order):
Hong Kong Telecommunications (HKT) Limited (also known as PCCW) Hutchison Global Communications Limited (HGC) Wharf T&T Limited (Wharf T&T)
2.3 Differences in SDNet/2
Higher capacity and performance – SDNet/2 network offers higher bandwidth capacity for rapid traffic volume growth immediately. The bandwidth of SDNet/2 circuit is scalable up to 1Gbps to support future market data growth. The performance of core network equipment used in SDNet/2 can also be upgraded to support an even lower round trip network delay (RTD).
Improvement in reliability – With advancement in network resilience technology, SDNet/2 will be operated with a network availability of 99.999%.
Wider choices of network vendors – With SDNet/2, IVs are given choices to select their preferred network vendors. IVs can compare different offers from the network vendors and select the network vendors that best meet their needs.
2.4 Changes to IVs in relation to SDNet/2
In contrast to the arrangement for SDNet/1, circuit charges will NOT be billed and handled by HKEx. IVs will deal with their network vendors directly for all matters in
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
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relation to billing and payment for SDNet/2 circuits. Accredited Vendors will provide technical support and maintenance services of the SDNet network directly to IVs. For on-going support of the network services, IVs should report network problems and other network related enquiries to the Accredited Vendors directly.
2.5 Prices of SDNet/2 All Accredited Vendors will offer SDNet/2 services to IVs according to the circuit capped price scheme by which the prices for different bandwidth circuits are capped. , The actual fee is subject to the negotiation between the Accredited Vendors and their IV customers under the condition that it cannot be higher than the capped price. IVs are advised to inquire price information from the Accredited Vendors. More information of the capped price scheme can be found in Appendix A.
3. Overall Project Schedule
Migration of the existing market system networks to the SDNet/2 will be performed by three phases, tentatively from Q3 2012 to the Q4 2013.
Milestone Tentative Schedule
Phase 1:
(a) MDS/IIS network migration
Migration in Q2 2012
(b) AMS/3 network migration Migration in Q3 2012
Phase 2: HKATS/DCASS/PRS network migration Migration in Q2 2013
Phase 3: CCASS/3 network migration Migration in Q4 2013
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4. SDNet/2 Phase 1 – Key Milestones
The preliminary rollout and migration schedule of SDNet/2 Phase 1 (for MDS/IIS) is summarized as follows:
Stage Migration Activities for MDS/IIS
Information Vendors Tentative Timeline
Remark
1 IV APPLYING FOR SDNET/2 CIRCUITS
HKEx conducts briefing session and distributes Information Package to the IVs
Nov 2011 7 Nov 2011
HKEx provides IVs information on their existing SDNet/1 circuits and the corresponding SDNet/2 circuit requirements
Nov 2011
IVs select and apply circuits from Accredited Vendors according to their SDNet/2 circuit requirements
Nov 2011 – Dec 2011
IVs submit SDNet/1 circuit termination forms to HKEx for the termination of SDNet/1 circuits in May 2012
Nov 2011 – Dec 2011
2 IMPLEMENTATION OF CIRCUIT INSTALLATION Step 1 Accredited Vendors issue letters to the
Building Management Office (BMO) of each IV’s site for applying permit for provision of fibre cable. IVs may be requested to coordinate with their BMO.
Jan – Mar 2012
On a need basis
Step 2 Accredited Vendors conduct site survey at the IVs’ offices for cable routing design and environment set up
-
Step 3 Accredited Vendors conduct on-site cable installation at the IV offices
Around 3 hours (Mon.-Fri. 4:30 pm
to 9:00 pm, Sat. 9:00am – 6:00pm)
Step 4 Accredited Vendors conduct on-site installation of routers and switches at the IV offices
Around 3 hours (Fri. 4:30 pm – 9:00 pm, Sat. 9:00am –
6:00pm)3 CONNECTIVITY TEST AND MARKET
REHEARSAL Apr 2012
4 BATCH MIGRATION TO SDNet/2 May 2012
5 2 WEEKS STABILIZATION PERIOD May 2012 6 DISMANTLEMENT OF SDNet/1
CIRCUITS by PCCW (Current Service Provider)
Jun 2012
1.5 hours (Mon.-Fri.
6:00pm – 9:00pm, Sat. 9:00am –
6:00pm)
Onsite work is
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Stage Migration Activities for MDS/IIS Information Vendors
Tentative Timeline
Remark
1 IV APPLYING FOR SDNET/2 CIRCUITS
HKEx conducts briefing session and distributes Information Package to the IVs
Nov 2011 7 Nov 2011
HKEx provides IVs information on their existing SDNet/1 circuits and the corresponding SDNet/2 circuit requirements
Nov 2011
IVs select and apply circuits from Accredited Vendors according to their SDNet/2 circuit requirements
Nov 2011 – Dec 2011
IVs submit SDNet/1 circuit termination forms to HKEx for the termination of SDNet/1 circuits in May 2012
Nov 2011 – Dec 2011
required.
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5. IVs’ Involvement in Network Migration
5.1 IV Circuit Application
With SDNet/2, IVs are required to select one or more Accredited Vendors to install SDNet/2 circuits for connectivity with MDS/IIS. The following paragraphs describe how IVs should apply for SDNet/2 circuits from the Accredited Vendors. 5.1.1 Determining SDNet/2 Circuit Requirements The migration of SDNet/1 circuits to SDNet/2 circuits is on a one-to-one replacement basis. IVs are required to apply for the corresponding number of SDNet/2 circuits according to the current number of SDNet/1 circuits. To assist IVs in understanding their SDNet/2 circuit requirements, HKEx will send notification letter to each IV. The notification letter will provide the IV’s current SDNet/1 circuit information and the corresponding SDNet/2 circuit requirements, such as number of circuits and minimum bandwidth of each circuit. Under SDNet/2, HKEx will define the minimum bandwidth requirements of both MDS and IIS. IVs are required to subscribe for the minimum bandwidth of SDNet/2 circuits. The initial minimum bandwidth requirements for MDS and IIS during the migration to SDNet/2 will be as below. Application Minimum Bandwidth Requirement2 in
SDNet/2 MDS 10Mbps IIS 2Mbps 5.1.2 How to apply IVs should firstly approach Accredited Vendors to get the SDNet/2 application form and information. The Accredited Vendors’ contact numbers and email addresses are provided in Appendix A. IVs should read carefully all the terms and conditions as specified on the application form & the relevant material before completion. On the application form, please specify the current SDNet/1 circuit number to be replaced by the SDNet/2 circuits. The SDNet/1 circuit information will be provided in the notification sent by HKEx.
2 IVs should also note that upgrading the circuit bandwidth for more than the minimum bandwidth does not imply that they can transmit and receive data to and from HKEx’s market systems at higher rate. It also does not imply network latency could be improved.
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5.1.3 Important Notes when Applying for SDNet/2 Services IVs should observe the following important notes before they engage into commercial agreement with Accredited Vendors.
1. Before submitting the circuit application to the Accredited Vendors, IVs are advised to assess if there is any plan for office relocation before circuit migration inMay 2012. IVs should check with Accredited Vendors if any charges applicable for the relocation of SDNet/2 circuit before migration. In any case, HKEx will charge for the relocation cost of SDNet/1 circuit before migration.
2. In general, the minimum subscription period of SDNet/2 circuits is 3
months. However, Accredited Vendors are allowed to sign longer service agreements with IVs. IVs should carefully consider the prices of different bandwidth options before signing long term agreements as bandwidth upgrade may be required from time to time and switching to other Accredited Vendors may not be possible before the expiry of the service agreement for the circuits.
3. The Accredited Vendors will not start charging the monthly user fee of
SDNet/2 circuits to IVs before the completion date of the migration of MDS/IIS network to SDNet/2 as announced by HKEx.
4. During the migration period (from now to end May 2012, tentatively), IVs
are still required to submit the application to HKEx for SDNet/1 circuits service, if required. At the same time, IVs should also submit the same SDNet/2 circuit service (if applicable) to the Accredited Vendors for the arrangement of migration to SDNet/2.
5. Please note that the minimum subscription period of SDNet/1 new circuit
of 3 months required by the network carrier is still applicable during the migration period. When cutover to SDNet/2, the SDNet/1 circuit will be terminated. If the service period is less than 3 months, HKEx will continue to charge the part thereof remaining in the 3-month period.
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5.2 IV Circuit Installation
SDNet/2 adopts the Optical Ethernet technology, Accredited Vendors’ field engineers have to lay fibre cables in the IVs’ offices and install new network equipment for each circuit. The installation is on one-to-one replacement basis, i.e. an SDNet/2 circuit will be installed for each existing SDNet/1 circuit. To enable Accredited Vendors to conduct SDNet/2 circuit installation smoothly, IV are required to provide the following assistance: a. IVs are required to ensure the necessary facilities (such as AC power sockets and
space) are available before circuit installation by referring to Installation Guideline as set out in Appendix C and support the installation of new network equipment in their premises during non-office hours.
b. IVs may be requested to coordinate with their Building Management Office in order
to allow the laying of fibre cables in their buildings. If considered necessary, Accredited Vendors will inform the involved IVs of such requests.
c. IVs are requested to allow site visits by Accredited Vendors’ field engineers for
pre-installation study, fibre prewiring, network equipment installation, and dismantlement of the existing network equipment after migration.
5.3 Market Readiness Activities
To ensure the readiness of the SDNet/2 for MDS/IIS, a series of market readiness activities, including 1) briefing session, 2) Connectivity Test and 3) Market Rehearsal (MR), will be conducted before the launch of SDNet/2 Phase 1.
6. Migration Cost to SDNet/2
To migrate from SDNet/1 to SDNet/2, IVs will bear the cost on additional equipment to be installed such as standard cabinet, power sockets and the related tray or partition as shown in Appendix C and the additional resources requirements due to the migration activities.
IV should observe the important notes in section 5.1.3 of this information package. Relocation charges may apply to both SDNet/1 and SDNet/2 circuits if an IV moves the site of its servers before the completion of the migration. Additional SDNet/1 circuit charges for at least 3 months will also be applied even if IVs install new SDNet/1 circuits less than 3 months before the migration to SDNet/2.
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7. SDNet/1 Provisioning during Migration Period
During migration period, when IVs apply for the circuit service under SDNet/1 to HKEx, they are required to apply the same circuit service under SDNet/2 to the selected Accredited Vendors at the same time. The circuit services include but not limited to circuit installation/de-installation, circuit bandwidth upgrade/downgrade and relocation. IVs should allow sufficient lead time for both SDNet/1 Vendor (PCCW) and SDNet/2 Accredited Vendors to process the requests: 1. Lead time for setting up new IV circuit/circuit relocation : 6 weeks 2. Lead-time for bandwidth upgrade/downgrade to an existing IV circuit without
physical circuit upgrade/download : 1 week
8. Help Desk
For any queries regarding SDNet/2 Phase 1 implementation, IVs can contact the following numbers for assistance:
Accredited Vendors Contacts :
- For SDNet/2 circuit application, installation arrangement and technical questions.
PCCW HGC Wharf T&T Phone : 2888-2929 or dedicated
Account Manager 8196-1238 2112-9000 (Sales)
Service Hours Monday-Friday: 9:00 – 18:00 Saturday: 9:00 – 13:00 (except Public Holidays)
Monday-Friday: 9:00 – 18:00 Saturday: 9:00 – 13:00 (except Public Holidays)
Monday-Friday: 9:00 – 18:00 Saturday: 9:00 – 13:00 (except Public Holidays) 24-hour Hotline: 121-388
Email Address :
[email protected] or E-Mail to dedicated Account Manager
[email protected] [email protected]
SDNet/2 Technical Support Email:
- For technical questions.
Email to: [email protected]
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Appendix A – SDNet/2 Accredited Vendors Information SDNet/2 services are provided by Accredited Vendors for the provision of communication links (Circuits) from IV locations to HKEx’s data centres. To become an Accredited Vendor, the network vendor’s SDNet/2 service must comply with the technical requirements set out by HKEx. The compliance of these technical requirements ensures that the Accredited Vendor will deliver a stable, reliable and high quality networking services to the IVs. Initially, three Accredited Vendors have been selected and accredited to provide SDNet/2 network services. These vendors are (in alphabetical order):
Hong Kong Telecommunications (HKT) Limited (also known as PCCW) Hutchison Global Communications Limited (HGC) Wharf T&T Limited (Wharf T&T)
1. Price of SDNet/2 Circuit SDNet/2 services are provided by the Accredited Vendors directly to IVs. IVs shall apply for the services and engage into commercial agreements with the Accredited Vendors directly. However, all Accredited Vendors shall offer SDNet/2 services to IVs according to a capped price scheme. Accredited Vendors should offer SDNet/2 services to IVs with prices not higher than the capped prices. Prices are applicable to both production lines and testing lines. Note: All prices provided in this information package are intended for general
reference purpose only. IVs are advised to contact the Accredited Vendors for more information on prices and subscription terms.
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a. One-time Charge for New Circuit Installation
There is no one-time charge for installation of new SDNet/2 circuit.
b. Monthly Charge for Circuit Rental
The following table shows the capped prices of different bandwidth ranges by each Accredited Vendor.
Vendor PCCW HGC Wharf T&T
1M Circuit ≤ HK$1,300 ≤ HK$1,300 ≤ HK$1,300 2M Circuit ≤ HK$1,900 ≤ HK$1,900 ≤ HK$1,900 3M Circuit ≤ HK$2,400 ≤ HK$2,400 ≤ HK$2,400 4M Circuit ≤ HK$2,900 ≤ HK$2,900 ≤ HK$2,900 5M Circuit ≤ HK$3,000 ≤ HK$3,000 ≤ HK$3,000 6M Circuit ≤ HK$3,100 ≤ HK$3,100 ≤ HK$3,100 7M Circuit ≤ HK$3,200 ≤ HK$3,200 ≤ HK$3,200 8M Circuit ≤ HK$3,300 ≤ HK$3,300 ≤ HK$3,300 9M Circuit ≤ HK$3,400 ≤ HK$3,400 ≤ HK$3,400
10M Circuit ≤ HK$3,500 ≤ HK$3,500 ≤ HK$3,500 20M Circuit ≤ HK$4,500 ≤ HK$4,500 ≤ HK$4,500 30M Circuit ≤ HK$7,040 ≤ HK$7,800 ≤ HK$5,850 40M Circuit ≤ HK$8,360 ≤ HK$8,600 ≤ HK$6,750 50M Circuit ≤ HK$9,680 ≤ HK$9,400 ≤ HK$7,650 60M Circuit ≤ HK$10,900 ≤ HK$10,200 ≤ HK$7,880 70M Circuit ≤ HK$12,100 ≤ HK$11,000 ≤ HK$8,410 80M Circuit ≤ HK$13,300 ≤ HK$11,800 ≤ HK$8,940 90M Circuit ≤ HK$14,600 ≤ HK$12,700 ≤ HK$9,470
100M Circuit ≤ HK$15,800 ≤ HK$14,000 ≤ HK$10,000 1G Circuit ≤ HK$42,200 ≤ HK$32,000 ≤ HK$15,000
*IVs are required to subscribe for a minimum bandwidth of 10M and 2M for MDS and IIS circuit respectively during the network migration to SDNet/2. IVs may request to upgrade the bandwidth on a need basis. However, it is important to note that a higher bandwidth than the minimum requirement does not imply higher performance nor lower latency.
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c. One time Charge for Circuit Bandwidth Upgrade/Downgrade/Relocation
The following table shows the charges by each Accredited Vendor for circuit speed upgrade/ downgrade/ internal relocation/ external relocation.
Service Provide
Capped Price of One-time Charge by Accredited Vendors (per circuit)
PCCW HGC Wharf T&T
Circuit Bandwidth Upgrade /Downgrade3 Charge
HK$1,500 Free Free
Internal Relocation4 HK$1,500 HK$1,500 HK$1,500
External Relocation 1M–20M : HK$5,000 HK$5,000 HK$5,000
30M–100M : HK$17,760
1G : HK$44,400
d. Minimum Subscription Period and Termination Notice
For all SDNet/2 circuits, a minimum subscription period and advance termination notice is applicable.
Minimum Subscription Period 3 months Advance Termination Notice 1 month
e. High Performance Option
At the rollout of SDNet/2, some (but not all) Accredited Vendors offer a High Performance Option which is essential for supporting upcoming market data feeds of higher throughput, such as the streaming feeds. Please refer to the table below for the capped prices of the High Performance Option offered by the Accredited Vendors.
Vendor PCCW HGC Wharf T&T
30M Circuit ≤ HK$10,560 N/A ≤ HK$6,410 40M Circuit ≤ HK$12,540 N/A ≤ HK$7,310 50M Circuit ≤ HK$14,520 N/A ≤ HK$8,210 60M Circuit ≤ HK$16,350 N/A ≤ HK$8,440 70M Circuit ≤ HK$18,150 N/A ≤ HK$8,970 80M Circuit ≤ HK$19,950 N/A ≤ HK$9,500 90M Circuit ≤ HK$21,900 N/A ≤ HK$10,030
100M Circuit ≤ HK$23,700 N/A ≤ HK$10,560 1G Circuit ≤ HK$63,300 N/A ≤ HK$15,560
3 Circuit bandwidth downgrade is subject to terms and conditions of the service agreements between EPs and the Accredited Vendors 4 Relocation of circuit within the same building
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2. Technical Specifications of SDNet/2 SDNet/2 services provided by all Accredited Vendors will meet the technical specifications set out by HKEx. The following paragraphs highlight the key technical specifications of SDNet/2. Round-trip End-to-End Network Latency The average end-to-end round trip latency of the circuits provided by the Accredited Vendors will be less than or equal to 1.5 milliseconds5 from below listed districts in Hong Kong SAR to HKEx’s Data Centres. Region District Hong Kong Island Central and Western
Wan Chai Eastern
Southern Kowloon Yau Tsim Mong
Sham Shui Po Kowloon City Wong Tai Sin Kwun Tong
New Territories Kwai Tsing Tsuen Wan
Tai Po Sha Tin
Sai Kung Network Availability and Resiliency All Accredited Vendors will provide a highly available and resilient network infrastructure under SDNet/2 services and conform to the following availability and resiliency specifications. Resiliency Design Specification Overall Network Availability Not less than 99.999% Core Network Equipment Diversity
Multiple sets of core equipment such that a major network incident will minimize the impact to IV Circuits.
Core Network Centre Geographical Diversity
Hong Kong Island: 2 Network Centres Kowloon: 2 Network Centres
Circuit Diversity Dual circuits of IV will go through different network centres and access exchanges of the network vendor via separate fibre paths.
Network Resiliency There is no single point of failure inside the Accredited Vendor’s network centres and access exchanges.
Circuit Failover Time < 2 seconds
5 The end-to-end latency is measured from the Accredited Vendor’s access point in HKEx data centre to the office of participant or information vendor.
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3. Service Level Service Level of Individual Circuit The Accredited Vendors will provide below Service Level Agreement (SLA) for each individual IV circuit. Service Level Measurement Service Level Agreement (SLA) Service Provisioning Lead Time
< 14 calendar days
Circuit Availability 99.999% Fault Restoration Time 1 hour before trading hours to
1 hour after trading hours :
less than 1 hour
Other hours : less than 2 hours
Non-Compliance with SLA During the minimum subscription period or agreed contract period, in the event of non-compliance with SLA, IVs have the right to terminate the individual SDNet/2 Circuit from their Accredited Vendors by giving one month advance notice if:
i. the Circuit Availability for any single circuit (or for any individual circuit comprising a dual circuit) in any single calendar month is not met and neither is the Restoration Time in respect of such circuit fault at any time during that month; or
ii. the Circuit Availability is not met for any single circuit (or for any individual circuit comprising a dual circuit) in any two calendar months within a period of 6 months.
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4. Accredited Vendors Contact Information For Ordering, Billing and General Enquiry PCCW HGC Wharf T&T Phone : 2888-2929 or
dedicated Account Manager
8196-1238 2112-9000 (Sales)
Service Hours Monday-Friday: 9:00 – 18:00 Saturday: 9:00 – 13:00 (except Public Holidays)
Monday-Friday: 9:00 – 18:00 Saturday: 9:00 – 13:00 (except Public Holidays)
Monday-Friday: 9:00 – 18:00 Saturday: 9:00 – 13:00 (except Public Holidays) 24-hour Hotline: 121-388
Email Address : [email protected] or E-Mail to dedicated Account Manager
[email protected] [email protected]
24-hour Technical Support / Fault Reporting PCCW HGC Wharf T&TPhone : 2888-8808 2121-1238 121-388 Email Address :
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Appendix B – Important Note for Installation of SDNet/2 Circuits 1. IV should ensure the completion of the preparation items listed below:
Decide the location of new network equipment, the location should be in same cabinet or adjacent to the existing network equipment
Provide sufficient space to house the new equipment (see Section 2 of Appendix C)
Prepare AC power sockets (220V with standard 13A sockets) for the new network equipment (Please refer to the corresponding section of selected Accredited Vendor in Appendix C for the actual number of power sockets required)
Decide open wiring or conceal wiring for the new lines. If concealed wiring is needed, prepare to provide cable conduit and get approval from your building management if necessary
Select an on-site contact person for support of the installation work by the Accredited Vendors. This person should be familiar with the requirements stipulated in the Installation Guidelines in Appendix C.
2. Accredited Vendors will contact the designated person for arranging the site survey. 3. After the site survey, Accredited Vendors will confirm with each IV on fibre link
installation date and router installation date. Accredited Vendors will also advise of any resource shortage such as AC Power Supply.
4. IVs are requested to provide support to Accredited Vendors for the fibre link installation
and router installation during non-office hours.
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Appendix C – Installation Guidelines
This Appendix contains guidelines for circuit installation by the three Accredited Vendors. The guidelines are arranged in three parts as follow: Appendix C.1 – Installation Guidelines for Circuits provided by PCCW Appendix C.2 – Installation Guidelines for Circuits provided by HGC Appendix C.3 – Installation Guidelines for Circuits provided by Wharf T&T
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.1 Installation Guidelines (For Circuits provided by PCCW)
November 2011 20
Appendix C.1 – Installation Guidelines (For Circuits provided by PCCW)
1. Network Equipment
The following new network equipment will be provided and installed by PCCW for the SDNet/2:
For dual circuits, there will be 1 fibre termination box#, 2 routers.
For single circuit, there will be 1 fibre termination box#, 1 router.
# Notes: PCCW may make use of the existing fibre termination box if available.
Below are the pictures of the router, LAN switches and Fibre termination box.
Note: The routers provided are desktop version (Rack-mounted type is not supported)
Access Router (Single)
Access Routers (Dual)
Fibre Termination Box
Note: PCCW may make use of the existing fibre termination box if available
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.1 Installation Guidelines (For Circuits provided by PCCW)
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2. Accommodation Requirements
The IVs should provide sufficient accommodation to house the new equipment as follows. There are 2 installation scenarios:
Scenario 1: Installation of new SDNet/2 Circuits in the existing cabinet
# Note: PCCW will make use of the existing fibre termination box if spare fibre is
available or otherwise install new fibre termination box.
Existing SDNet/1 Setup
^Fiber Termination
Box
9U
6U
New SDNet/2 Setup
6U
Fiber Termination
Box
5U
6U
3U
Dual
Single
Dual
Single
Before Installation After Installation
New SDNet/2 Router
Existing RouterNew Router
Cisco 1841
Cisco 1841
Cisco 1841
Fibre Modem
Cisco 1841
Cisco 1921
Fibre Modem Fibre Modem Fibre Modem Fibre Modem
Cisco 1841
Cisco 1841
Cisco 1921
Cisco 1921
Cisco 1841
Cisco 1921
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.1 Installation Guidelines (For Circuits provided by PCCW)
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Scenario 2: Installation of new SDNet/2 Circuits in new cabinet
It is recommended to have existing and new equipment installed in the same cabinet or adjacent to each other.
# Note: PCCW will make use of the existing fibre termination box if spare fibre is available or otherwise install new fibre termination box.
Existing SDNet/1 Setup
^Fiber Termination Box
3U
6U
New SDNet/2 Setup
Dual
Single2U
New
Fiber Termination Box
5U
6U
3U
Dual
Single
Before Installation After Installation
New SDNet/2 routers
Cisco 1841 Cisco 1841
Cisco 1841
Cisco 1921 Cisco 1921
Cisco 1921
Fibre Modem
Fibre Modem
Fibre Modem
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.1 Installation Guidelines (For Circuits provided by PCCW)
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3. Space Requirements
Please refer to the following table for the space requirement of different network packages:
Network Packages Access Router Fibre Termination Box
Total Rack Space
Trays
1. Single Link 2U (5.5”/134mm) 6U (11.5”/ 267mm) 8U 1
2. Dual Links 3U (11.5”/ 267mm) 6U (11.5”/ 267mm) 9U 1
If Cabinet is not available, the space requirement for the network equipment is as follows:
Equipment Type Width Depth Height
Fibre Termination Box 5.5" (140mm)
3" (77mm)
9.5" (242mm)
Access Router (Cisco 1921) 13.5" (343mm)
10.8" (275mm)
1.9" (49mm)
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.1 Installation Guidelines (For Circuits provided by PCCW)
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4. LAN Set-up Arrangement
The following diagrams show the typical LAN set-up for different network packages:
Typical LAN Set-up for Single Link
Typical LAN Set-up for Dual Links
SDNet/2 SDNet/1
SDNet access router
Terminal
SDNet/1 access router
•Managed by PCCW
SDNet fibre modem
SDNet/2 SDNet/1
SDNet access routers
Terminals
•Managed by PCCW
SDNet fibre modems
SDNet/2 access routers
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.1 Installation Guidelines (For Circuits provided by PCCW)
November 2011 25
5. AC Power Supplies
AC power supplies (220V) with standard 13A sockets should be provided by the IV, before PCCW pays visit for link installations. They should be adjacent to the new equipment to be installed, and distance from power sockets to the equipment should be less than 2 meters. Stable AC power supplies is required (UPS is recommended). For dual links: 2 power points are required For single link: 1 power point is required One additional temporary power point is also required for circuit commissioning test use.
6. Important Notes and Precaution for Link Installation
Secure accommodation should be provided to house the new equipment. The location should be adjacent to the existing equipment to facilitate circuit cut-over (migration).
Do not bend the fibre cables and patching cords (yellow in colour).
Stable AC power supply is required (UPS is recommended).
For Dual Links, separate (dual) AC power feeds and fuses are recommended.
Environmental conditions: air-conditioned with ventilation is required
For fibre pre-wiring works at IV sites, PCCW will make use of the cabling facilities
provided by the IV as far as possible. If it is not feasible, PCCW will provide basic facilities such as flexible conduit for protection along the route. In case relocation of the provided facilities is required in future, PCCW will consider charging the IV the costs required for such alternation.
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.2 Installation Guidelines (For Circuits provided by HGC)
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Appendix C.2 – Installation Guidelines (For Circuits provided by HGC)
1. Network Equipment
The following new network equipment will be provided and installed by HGC for the SDNet/2:
For dual circuits, there will be 1 fibre patch panel and 2 routers. For single circuit, there will be 1 fibre patch panel and 1 router.
Note: The routers provided are desktop version (rack-mounted type is not supported).
Access Router (Single)
Access Router (Dual)
Standard circuit
Fibre Patch Panel
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.2 Installation Guidelines (For Circuits provided by HGC)
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2. Accommodation Requirements
There are two scenarios for equipment accommodation, that is, in the same cabinet and in a new cabinet. The IVs should provide sufficient accommodation to house the new equipment as follows (an example of dual circuit installation):
Scenario 1: Installation of new SDNet/2 Circuits in the existing cabinet
SDNet/2 Fibre Patch Panel19” W x 19”D x 1.75”/5.25”H (450mm W x 450mm D x 45mm/134mm H)
SDNet/2 Access Router13.5”W x 11.5” x 1.75” H (345mm W x 300 mm D x 45mm H)
Standard 19” width cabinets at participant site
Tray or partition provided by participant
Note: It is recommended to have existing and new equipment installed in the same cabinet or adjacent to each other.
Before Installation
Access Router
Fiber box
Fiber Modem
After Installation
5U
SDNet/1
SDNet/2 (HGC)
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.2 Installation Guidelines (For Circuits provided by HGC)
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Scenario 2: Installation of new SDNet/2 Circuits in new cabinet
Standard 19” width cabinets at participant site
Fiber box
Fiber Modem
Access Router
Standard 19” width cabinets at participant site
Tray or partition provided by participant
Note: It is recommended to have existing and new equipment installed in the same cabinet or adjacent to each other.
New Cabinet
Access Router 13.5”W x 11.5” x 1.75” H (345mm W x 300 mm D x 45mm H)
After Installation
Before Installation
Existing Cabinet
Fiber box
Access Router
SDNet/2 Routers Fiber
Modem
Existing Cabinet
5U
Fibre Patch Panel19” W x 19”D x 1.75”/5.25”H (450mm W x 450mm D x 45mm/134mm H)
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.2 Installation Guidelines (For Circuits provided by HGC)
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3. Space Requirements
Please refer to the following table for the space requirement of different network packages:
Network Packages Access Router Fibre Patch Panel Total Rack Space
Trays
3. Single Link 3U (5.25”/ 134mm) 1U (1.75”/ 45mm)
*3U (5.25”/ 134mm)
4U
6U
1
4. Dual Links 4U (7”/ 178mm) 1U (1.75”/ 45mm)
*3U (5.25”/ 134mm)
5U
7U
1
*In general practice, 1U fibre patch panel will be used for fibre termination. 3U fibre patch panel will be used for exceptional case, subject to site condition
If Cabinet is not available, the space requirement for the network equipment is as follows:
Standard circuit model
Access Router 13.5”W x 11.5” x 1.75” H (345mm W x 300 mm D x 45mm H)
Space Requirement: if cabinet is NOT available
Fibre Box (wall-mount) 23.7” W x 6”D x 15.7”H (500mm W x 150mm D x 400mm H)
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.2 Installation Guidelines (For Circuits provided by HGC)
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4. LAN Set-up Arrangement
The following diagrams show the typical LAN set-up for different network packages:
Typical LAN Set-up for Single Link
SDNet/2 Access Router
SDNet/1 Access Router
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.2 Installation Guidelines (For Circuits provided by HGC)
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Typical LAN Set-up for Dual Links
5. AC Power Supplies
AC power supplies (220V) with standard 13A sockets should be provided by the IVs, before HGC pays visit for participant link installations. They should be adjacent to the new equipment to be installed, and distance from power sockets to the equipment should be less than 2 metres. Stable AC power supplies is required (UPS is recommended). For dual links: 2 power points are required. For single link: 1 power point is required. The IVs should note that the distance from power sockets to equipment should be less than 2 metres.
SDNet/2 Access Routers
SDNet/1 Access Routers
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors Appendix C.2 Installation Guidelines (For Circuits provided by HGC)
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6. Important Notes and Precaution for Link Installation
Secure accommodation should be provided to house the new equipment. The location should be adjacent to the existing equipment to facilitate circuit cut-over (migration).
Do not bend the fibre cables and patching cords (yellow in colour).
Stable AC power supply is required (UPS is recommended).
For Dual Links, separate (dual) AC power feeds and fuses are recommended.
Environmental conditions: air-conditioned with ventilation
For fibre pre-wiring works at IV sites, HGC will make use of the cabling facilities
provided by the IV as far as possible. If it is not feasible, HGC will provide basic facilities for protection along the route. In case relocation of the provided facilities is required in future, HGC will charge the IV the costs required for such alternation.
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T)
November 2011 33
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T)
1. Network Equipment
The following new network equipment will be provided and installed by Wharf T&T for the SDNet/2:
For dual circuits, there will be 1 fibre termination box, 2 Routers. For single circuit, there will be 1 fibre termination box, 1 router.
Note: The routers provided are desktop version (rack-mounted type is not supported).
Access Router
Cabinet-mount fiber box Wall-mount fiber boxCabinet-mount fiber box Wall-mount fiber box
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T)
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2. Accommodation Requirements
The IVs should provide sufficient accommodation to house the new equipment as follows. There are 2 installation scenarios:
Scenario 1: Installation of new SDNet/2 Circuits in the existing cabinet
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T)
November 2011 35
Scenario 2: Installation of new SDNet/2 Circuits in new cabinet
Fiber Termination Panel 16.93” W x 13.78”D x 1.77”H (430mm W x 350mm D x 45mm H)
Access Router 11.02”W x 7.04”D x 1.73”H (280mm W x 181mm D x 44mm H)
Note: It is recommended to have existing and new equipment installed in the same cabinet or cabinet adjacent to existing one.
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T)
November 2011 36
3. Space Requirements
Please refer to the following table for the space requirement of different network packages:
Network Packages Access Router and LAN Switch
Fibre Termination Box
Total Rack Space
Trays
5. Single Link 2U (3.5”/89mm) 2U (3.5”/ 89mm) 4U 2
6. Dual Links 4U (7”/ 178mm) 2U (3.5”/ 89mm) 6U 2
If Cabinet is not available, the space requirement for the network equipment is as follows:
Fiber Termination Box
11.02” W x 3.15”D x 11.42”H
Access Router 11.02”W x 7.04”D x 1.73”H (280mm W x 181mm D x 44mm H)
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T)
November 2011 37
4. LAN Set-up Arrangement
The following diagrams show the typical LAN set-up for different network packages:
Typical LAN Set-up for Single Link
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T)
November 2011 38
Typical LAN Set-up for Dual Links
5. AC Power Supplies
AC power supplies (220V) with standard 13A sockets should be provided by the IVs, before Wharf T&T pays visit for link installations. They should be adjacent to the new equipment to be installed, and distance from power sockets to the equipment should be less than 2 metres. Stable AC power supplies is required (UPS is recommended). For dual links: 2 power points are required. For single link: 1 power points are required.
Securities and Derivatives Network (SDNet/2) Phase 1 – MDS/IIS Network Migration Information Package For Information Vendors
Appendix C.3 – Installation Guidelines (For Circuits provided by Wharf T&T)
November 2011 39
6. Important Notes and Precaution for Link Installation
Secure accommodation should be provided to house the new equipment. The location should be adjacent to the existing equipment to facilitate circuit cut-over (migration).
Do not bend the fibre cables and patching cords (yellow in colour).
Stable AC power supply is required (UPS is recommended).
For Dual Links, separate (dual) AC power feeds and fuses are recommended.
Environmental conditions: air-conditioned with ventilation is required
For fibre pre-wiring works at IV sites, Wharf T&T will make use of the cabling
facilities provided by the IV as far as possible. If it is not feasible, Wharf T&T will provide basic facilities for protection along the route. In case relocation of the provided facilities is required in future, Wharf T&T will consider charging the IV the costs required for such alternation.