securing online services in a mobile first world

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JF Rubon, Strategy & Innovation 05/11/2014 SECURING SERVICES IN A MOBILE FIRST WORLD

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JEAN-FRANÇOIS RUBON, Director, Innovation & Strategy, Gemalto, at the European IRM Summit 2014.

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Page 1: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

JF Rubon, Strategy & Innovation

05/11/2014

SECURING SERVICES IN AMOBILE FIRST WORLD

Page 2: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

Mobile Corporate Badge

AGENDA

1 – GEMALTO : WHO WE ARE

2 – THE SHIFT TO MOBILE

3 – MOBILE CONNECT

Mobile Corporate Badge2

Page 3: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

OUR COMPANY

OUR CLIENTS

OUR INNOVATION

GEMALTO KEY FIGURES

13/04/2023

€2.4BN(2013)

INVESTED IN R&D

€177M(2012)

NATIONALITIES

190

12,000

REVENUES

PATENTS & PATENT APPLICATIONS

MOBILE NETWORK OPERATORS450

FINANCIAL INSTITUTIONS

3,000+

4,300

EMPLOYEES

80 eGOVERNMENT PROGRAMS

110DIGITAL ENGINEERS1,700

NEW INNOVATIONS FILED IN 2012

3

Page 4: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 20234

Gemalto as a leader of Authentication

GARTNER’S MAGIC QUADRANT ON USER AUTHENTICATION (eBanking / Enterprise)

Gemalto

AUTHENTICATION SOLUTION

95%of the authentication market coveredby these players

Safenet

Page 5: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 20235

+100M people using our Authentication solutions

LinqUs Mobile ID

NATIONAL DEPLOYMENTSOF MobileID

MNO

+20Service Providers already connectedour platform

500

on going deployments for 2014

+5

MOBILE eBANKING

users protected byEZIO SOLUTIONS

+90M

200 CUSTOMERSWW

MANY CUSTOMERS FROM

FORTUNE 500

CORPORATE

employees WW useour eID solutions

+7M

Page 6: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

The shift to mobile Security needs, solutions

Page 7: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 20237

2.7 Bn people* frustrated by their digital journey… (source: ICT, number of Internet users in 2013)

Username management nightmarePassword fatigue and weaknessesRegistration fatalityTrust and privacy failure

LinqUs Mobile ID

They need: Convenient online authentication,secure environment and mobility

* Source: Fireclick – NorSIS Institute - Microsoft

Page 8: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 20238

… impacting online service providers activities

LinqUs Mobile ID

WEB AND E-MERCHANT SERVICES: Security breaches, impacting brand imageLow conversion / transformation rate

BANKS: Customer service costsClients growing mobility vs inconvenience to access ebanking

ENTERPRISES: Securing cloud services access to enhance employees’ mobilitySecurity breaches multiplying

GOVERNMENTS: Reduce long time-frame and administrative costsDematerialization regulation pressure

They need: Trusted ecosystem and customer attraction Revenue and/or Costs

Page 9: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 20239

Service providers need scalable authentication levels of assurance

LinqUs Mobile ID

Page 10: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202310

THE BIGSHIFT TO MOBILE

Gemalto Mobile

SMARTPHONESALES

SOURCES:GEMALTO, GATNER, INFORMA, PUBLIC SUBSCRIBER DATA

58.5BN(2012)

CONNECTEDDEVICES BY2020

LTE SUBSCRIPTIONSBY 2018

1.36BN

50 BN

203BN(2020)

OTT MESSAGES

NFC- ENABLEDSMARTPHONES

USERS COVERED BY TSMs

1 BN (2013)

~25%

300 M(2010)

1.5BN

Page 11: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202311

Existing hardware solutions for the PC world

LinqUs Mobile ID

Smart Cards May include user picture Company logo Physical access (badge)

Tokens long battery lifetimeOptional USB interfaceCompany logo

Can they still be used in the mobile world ?

Page 12: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

Mobile Corporate Badge12

Keep a separate tokenAlongside the mobile devices

Use Mobile DeviceHardware capabilities

&

Transfer the secure application & credentials into the deviceUse Built-in NFC capability

Use an attached reader

Sleeve

USB readers

Use a detached reader

Bluetooth

Bluetooth Smart (BLE)

UICC

µSD

eSE

TEE

Shift to mobile : 2 possible axis

Page 13: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

MOBILE COMPATIBILITY

Mobile Corporate Badge13

Secure Element Family

Badge & NFC / BLEConnectivity NeededLarge compatibility

UICCThrough MNOsLarge compatibility

microSDSlot NeededFair compatibility

Attached ReaderLow user convenienceDevices with external port

eSEFragmented market

Soldered to the device

TEESelected devices onlyMajor mobile makers

Page 14: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

Without a reader

Detached readers

Attached readers

Compatibility with devices

14

Bluetooth reader

Dual Interface Card

Standard or proprietary port

( only)

Page 15: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202315

UICC

Gemalto Mobile

The most universal secure element

Highly secure & certified

Fully standardized

Each Service Provider has dedicated secure ‘space’ on SIM

Remotely manageable

Service platform (Java Card™)

Existing deployment processes

Issued by the MNOs

SHIPMENTS OF SIM CARDS IN 2013 4.2BN

Memory

MNO BANK 1

BANK 2

SP

Global Platform compliant OS

Certified Secured Hardware & Software

Page 16: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202316

EMBEDDED SECURE ELEMENT

Gemalto Mobile

A second highly secure chip in the handset

Inherits security from the UICC

Easy to integrate into any devicein multiple form factors

Remotely manageable

Enabling innovative secure use cases

Also suitable for new consumer devices(wearables, tablets, consoles)

Page 17: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202317

TRUSTED EXECUTION ENVIRONMENT

Gemalto Mobile

Relies on hardware processor features

Remotely manageableSecure interaction between user, services & peripherals (screen, touch..)Secure storage of code & dataIntegrated into the main processor

OPERATING SYSTEM(e.g Android)

TEE OS

TRUSTZONE™SYSTEM-ON-CHIP

Application Processor

Page 18: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

GSMA Mobile ConnectMobile Operators as identity providers

Page 19: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202319

GSMA Mobile Connect

LinqUs Mobile ID

“Develop an innovative new service that will allow consumers to securely access a wide range of digital services using their mobile phone number for authentication.” Source: GSMA Mobile Connect press release – 24/02/2014

$5Brevenue per year when mobile ID market is matureSource: Greenwich Consultingfor GSMA

Page 20: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202320

The goal is to fulfill service providers’ID management needs…

LinqUs Mobile ID

MOBILE OPERATORSto provide all service providers with a common identity solution leveraging convenient, strong SIM-based Mobile Connect service

Light Authentication

Medium to Strong Authentication

Strong Authentication

Medium to Strong Authentication

Improving end-user journey for more

transactions

Adding customer channels without security breach

Reducing administration costs

and time-frame

Leveraging cloud services and making

their workforce mobile

Page 21: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202321

…bringing a diversity of services

LinqUs Mobile ID

Entry-level ID, similar to Facebook Connect, low levelof security

Use mobile as second factor overlay

Use mobile asa replacementfor legally binding ‘wet’ signature

MNO becomesID custodian: certifies users’ details to SPs

FEDERATED IDENTITY

2ND FACTOR AUTHENTICATION

MOBILE DIGITAL SIGNATURE

IDENTITY BROKERAGE

Single Sign On Solutions

OTP, PKI, NFC, biometrics… solutions

Mobile PKI Solutions IdM Solutions

ID

Web access

granted!

Page 22: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

© 2014 Gemalto

Trusted Service Manager (TSM) solution to support a complex ecosystem

To give access to the MNO subscribers base while ensuring quality of access

MNO-TSM

To securely deploy & manage SP applications on any wireless network

SP-TSM

MNO 1

MNO 2

MNO 3

22

SP-TSM MNO-TSM

Service Providers Mobile Operators

Page 23: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202323

Providing the simplest user experience

LinqUs Mobile ID

Page 24: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

13 avril 202324

3 key deployment challenges

LinqUs Mobile ID

No “one fits all” solution

CONVENIENCE

No convenience, no adoptionEnrolment and usageNeed to stick to smartphone user experience

SECURITY

Secure accessSecured communicationCorporate data protectionFraud Management

REACH

Address fragmented technical platforms:multiple devices,multiple SE

In different countries :Legal, regulation, …

To consumers, civil servants,employees,citizens

CHALLENGE

REACH

CONVENIENCE

SECURITY

Page 25: SECURING ONLINE SERVICES IN A MOBILE FIRST WORLD

JF Rubon

Thank you !