Secure Information Management Solutions

A subsidiary of

InfoFort was established in 1997 in UAE

Aramex acquired InfoFort in 2005

Acquisitions – DocMan (2006) & Metrofile (2009)

History & Facts

Facts Numbers

Countries served 12

Employees 850

Records Centers 38

Company’s Brief

Mission Statement InfoFort strives and innovates to be recognized as the Leading Records and Information Management Solution provider in emerging economies.

InfoFort is the Leading Records and Information Management Solution Provider in the Middle East & Africa

Purpose Statement

To offer innovative Information Management solutions that preserve intellectual and knowledge capital, protects data and enables progress.

Security Solutions that are based on high standards and strict policies in information and physical security

Accessibility InfoFort’s solutions, agility and scalability guarantees access to information when needed by the client

Confidentiality InfoFort helps companies better maintain the confidentiality of their information through different strategies

Compliance InfoFort’s solutions helps clients be compliant with the legal rules and regulations

Preservation InfoFort’s solutions focus on long term preservation and conservation of records and information

Disaster Recovery InfoFort’s solutions helps clients reduce their risk , ensure business continuity and gain competitive advantage in case of any unfortunate event

Challenges & Competences

Values Stream

Industry Best Practices The leader provider of records and

information management solutions Regional presence 15 years of expertise

Large scale project experience

Develops secure, innovative and customized solution for different industries

Sustainability Initiatives

InfoCARE :Giving back to local communities

Compliance

ISO 9001 - 2008 for specifically physical and electronic records management

Recognised by PRISM (Professional Records & Information Services Management)

AIIM (Association for Information and Image Management) Preferred Solution provider

Recognised by NAID (National Association for Information Destruction)

Recognised by ARMA ( Association of Records Managers & Administrators ; formerly American

Records Management Association)

Accredited by PDF/A Competency Center

Business Continuity Plan (BCP)

Confidentiality agreements signed by employees

Values Stream

Infrastructure

Stand-alone facilities with no neighbors

Humidity & temperature monitoring

In rack sprinkler system

Facility level : 2 feet above the ground level

Storage racking system : Elevated racks

Water proof roof structure

Back-up generator on site

Non-flood plain areas

Values Stream

Physical Security

24/7 - 365 days security guards and patrol guards

CCTV monitoring and recording

Access control

Fire system & control with direct link to civil defense

1KM proximity to fire brigades

Smoke and heat detectors

FM 200 gas suppression

UPS system

Information Security

Avaibility of Information security policy

Information security standards implemented

Third party intellectual information not captured in the system

Values Stream

Physical Records Management (Onsite - Offsite) Records Storage and Management Active / in-active file Management Facility Management

Electronic Records Management Document imaging of various sizes Data capturing and enrichment Microfilm, Microfiche, Aperture Cards Document Management System

Media Vaulting and Rotation Secured Storage Fire-rated facility Daily Pickups Un-Scheduled Retrievals

Data Destruction Services Registration Data Destruction Recycling

IT Escrow Services Trusted third party service Safe-Keeping Flexibility

Consultancy Process mapping Process re-engineering Technology Solution design Implementation

Secure Shredding Off-site document destruction Secure Environment Confidential and Certified

Cheques Management Secured Storage Fire-rated cabinets Scheduled & Un –Scheduled Retrievals

InfoFort Offering

Business Intelligence & Analytics Substantial Researches Transform Data Actionable Insights Collect, Filter and Analyze Business Objectives Efficient Increase Revenue

Service Offerings – Physical Records Management

Whether you have inactive records or active ones and your company feels the continuous need for additional space, the pressure and challenge for better security, confidentiality, accessibility, compliance with your local and global regulations, and long term preservation, InfoFort’s physical records management services will be the answer.

How it works Benefits

Assessment & Packaging

Collection & Storage

Retrieval

Re file

Confidential Destruction

Secure

Efficient

Confidential

Economical

Service Offerings – Electronic Records Management

InfoFort’s Information Management Solutions includes a wide range of electronic records management services, such as Document Management, Workflow Management, Email Management, Image Capturing, Image conversion, Data Enrichment, Image recognition (OCR, MICR, ICR, etc).

How it works Benefits

Document Study

Financial Estimates

Project Setup Onsite/Offsite

Implementation

Accessible

Efficient

Confidential

Economical

Best Practice

Service Offerings – Media Vaulting & Rotation

Given today’s circumstances, business continuity and resilience are on the top of executives agendas. It is not enough to backup your data anymore. Strategic decisions should be made on where to store the backup media, storage conditions, rotation schedules and how it is picked up and delivered. Such decisions can make it or break it in times of disasters or need.

How it works Benefits

Collection

Retrieval

Storage

Unscheduled Retrieval

Disaster Recovery

Reliable, 24/7 response

Compliant

Economical

Service Offerings – Secure Data Destruction

As companies deploy new technology into their organizations, they are faced with the real problem of what to do with their old and outdated IT assets. Be it data security, safety, confidentiality, legislation or environmental policies, it is no longer acceptable for companies to simply throw out old technology or just pass them along to a third party. InfoFort’s secure data destruction services will provide comprehensive green solutions for data security and disposal of retired IT assets in line with international security standards and with full commitment to the environment.

How it works Benefits

Registration

Data Destruction

Recycling

Acknowledgement

Green

Compliance

Confidentiality

Efficiency

Logistics Management

Service Offerings – Cheques Management

For regions where cheques are heavily in use, InfoFort has developed solutions that help the banking industry or financial institutes in managing the flow, disbursement storage and digitization of cheques (post dated or others).

How it works Benefits

Collection

Registration

Information Capture

Storage

Retrievals

Secure

Accuracy of Information

Flexible

Economical

Compliant with ICCS

Service Offerings – Consultancy

Whether your organization is looking to evaluate the existing system of document and information management / storage or in process of deciding upon the best technologies and methods of implementation , InfoFort has the right capabilities to help you choose the best technologies and implementation strategies.

How it works Benefits

Process mapping

Process re-engineering

Technology assessment

Solution Design

Best Practice

Retention of Records

Compliant

Productive

Business Integration Model

Service Offerings – IT Escrow

InfoFort’s IT Escrow services provide a secure solution for both licensors and licensees and enable them to complete their trade transaction in a way that safeguards both parties’ interests.

How it works Benefits

Legal Agreement

Safe Storage - Vault

Access

No Conflict of Interest

Secure

Customize

Risk Mitigation

Service Offerings – Secure Shredding

InfoFort manages the complete information life cycle and that includes purging information when it’s not needed anymore. Moreover, InfoFort’s green initiatives ensure that document shredding is done in an ethical and environmentally friendly manner. Furthermore, our shredding services are done in a secure manner to make sure that confidentiality is maintained at all times.

How it works Benefits

Retention Policies

Notification & Shredding

Certification

Compliance

Cost Reduction

Certified

Environment friendly

Service Offerings – Business Intelligence and Analytics

How it works Benefits

Define your Business Goals

Collect Information

Measure Results

Efficient

Economical

360 – degree approach

Increase Revenues

Data and Information are key enterprise assets. Whether it’s to track, analyze, customer behavior or to identify and extract the valuable Information, our Business Intelligence and Analytics Solutions assist organizations to transform their set of Data into actionable insights that gives them a competitive advantage.

Industry Solutions

BANKING Corporate Banking Daily Banking Transactions Credit Card & Loan File Management Cheques Management

GOVERNMENT Municipalities Ministries Courts of law Law enforcement agencies Public services

Industry Solutions

HEALTHCARE Active Patient Files Financial Transactions Inactive Medical Records Laboratory Forms X-ray, Radiology

TELECOMMUNICATION Landline Docs GPS Documentations Mobile Application Docs

INSURANCE Life & Auto Insurance archiving and rotation Medical Insurance preservation Document & File scanning Document Management File Storage

FILM & SOUND Preservation and accessibility of log films Conversion of High Quality Scanned Images TV stations Media companies Production Houses Security Enterprises Advertising Agencies

OIL, GAS & ENERGY Data Consolidation Structured Schedule Secure private Data and Drawings

Industry Solutions

The World’s Top brands

• InfoCARE is an InfoFort social platform that aims to empower information driven sustainability initiatives. The platform covers three areas

1. InfoGREEN: initiatives that aim to have environmental impacts (ex: reducing paper consumption, carbon foot print, recycling)

2. InfoSAVE: initiatives that aim to enable mission critical organizations such as humanitarian, blood banks, red cross, environmental groups, charities, aid and relief, NGOs ..etc to be more productive, efficient and responsive.

3. InfoGROW: initiatives that aim to train and enable underprivileged youth with information-based skills that can help them develop, grow and enter the work force and be self-sufficient.

InfoCARE

Contact icare@infofort.com to learn how you can join or adopt this initiative

For further information please contact us at secure@infofort.com

Visit our website www.infofort.com

Thank you