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Hammersmith and Fulham CCG Business Impact AssessmentSection One:CCG/Department Detail Ref: H&F CCG
Version COO / HoD Date Written
Department /Borough Continuity Lead Review Date
Main Operational Buildings
Address Postcode NWL CCGs Owned
Assessment of Impact
Level Descriptor Description
1
2 Moderate
3
4
5
Extreme and sustained business interruption - Major and sustained loss of reputation - Intermittent failure to meet national professional standards and/or statutory requirements - Extreme financial
loss (£250k to £499k) - Single Death/ Permanent serious illness/ disability - Major medium-term environmental implications
Catastrophic business interruption - Catastrophic and permanent loss of reputation - Sustained failure to meet national professional standards and/or statutory requirements - Catastrophic financial
loss (£500k +) - Multiple Deaths of any persons/ Multiple permanent serious illness/ disability - Catastrophic and long-term environmental implications
Major
Catastrophic
One (1)
Hammersmith and Fulham CCG
Janet Cree
Janet Cree
None
None
01/12/2016
01/12/2017
Notes/Other
Multi-occupancy Office Building Main
TypeFlood Alerts
NW1 5JD3rd Floor 15 Marylebone Road, London Unregistered
Back up 2
No
None
None
None
None
None
None
None
Backup 1
Minor
Serious
Moderate business interruption - Moderate loss of reputation - Failure to meet organisational standards - Moderate financial loss (£10k to £49k) - Break of minor bone or temporary minor illness (3- 7
days Lost) - Moderate environmental damage
Major business interruption - Major loss of reputation - Failure to meet national performance standards - Major financial loss (£50k to £249k) - Major bone fracture or temporary serious illness (8- 21
days Lost) - Major short term environmental damage
None
None
None
None
None
None
Minimal business interruption - Minimal loss of reputation - Failure to meet (local) departmental standards - Minimal financial loss (£1k to £9k) - Injury requiring first-aid treatment or minor illness
(<3days Lost) - Minimal environmental damage
None
None
1
Hammersmith and Fulham CCG Business Impact Assessment
Functions Provided by Teams within Department or Borough
Function/Team Name Manager Day Night 4hrs 8hrs 24hrs 48hrs
3 2 2 3 3
3 2 2 3 3
12 1 2 3 3
Finance Shelley Martin 8 1 2 2 2
Primary Care Sophie Ruiz 5 1 1 1 1
Planned Care and Mental Health Julie Scrivens 6 1 1 1 1
Imperial Contracts Team Sharon Robson/David Hill 7 1 2 2 3
Strategy and Planning including QIPP Toby Hyde 9 1 1 1 2
Medicines Management Chris Corfield 6 1 1 1 1
3 1 1 1 2
Continuity Rating
LOW 48 hours+ 48 hours+ CATEGORY C
LOW 48 hours+ 48 hours+ CATEGORY C
CATEGORY C
NW1 5JD
NW1 5JD
LOW 48 hours+ 48 hours+
48 hours+ NW1 5JD
CATEGORY C
NW1 5JD
CATEGORY C
48 hours+ 48 hours+ CATEGORY C
NW1 5JDLOW 48 hours+ 48 hours+
48 hours+ 48 hours+
LOW
NW1 5JD
NW1 5JD
NW1 5JD
CATEGORY C
Staffing min. Impact of Disruption
Safeguarding Adults
Continuing Health Care/Joint Commissioning
Safeguarding Children
LOW
Postcode (if applicable)
MEDIUM 48 hours+
LOW 48 hours+
48 hours+ CATEGORY B48 hours+ NW1 5JD
Governance and Engagement
Priority
Recovery
RTO MTPD
CATEGORY B NW1 5JD
Mark Jarvis
Ray Boateng MEDIUM 48 hours+ 48 hours+ CATEGORY B
Judy Durrant MEDIUM
48 hours+Judy Durrant
2
Hammersmith and Fulham CCG Business Impact AssessmentSection Two: CCG/Department Continuity Ref: H&F CCG
Continuity Lead Nominated Backup 1
Contact Mobile Contact Mobile Contact Mobile
Additional Number Additional Number Additional Number
Resources Required for Minimum Service Resumption for Priority Services or those which require specialist
Function Required Within Building Requirement Day Night No.
3 3
3
3 3
3
12 10+
10+
8 8
8
Nominated Backup 2
Finance 48+ Office Space Admin and Clerical
Continuing HealthCare/Commissioning Office Space Telephone48+
Computer Email
02033504032
Office Space
TechnologyStaff Number
Helen Poole
02033504314
Admin and Clerical
Telephone Internet
Telephone
Admin and Clerical
Computer
Supplies/ Services Other (*List here)
02033504368
Computer
Information
systems
Internet48+
Internet
Computer
Telephone
Staff Type
Admin and ClericalSafe Guarding Children
Safeguarding Children 48+ Office Space
Type
Internet
Mark JarvisJanet Cree
3
Hammersmith and Fulham CCG Business Impact Assessment
5 5
5
6 6
6
7 7
7
9 9
9
Medicines Management 48+ Office Space Admin and Clerical 6 6 Internet
6 Email
48+ Office Space
Primary Care
Computer Email
Telephone Internet
Admin and Clerical
Planned Care and Mental Health48+
48+ Office Space Admin and Clerical
Computer
Telephone
Imperial Contracts Team
Internet
Computer
Office Space Admin and Clerical Telephone
Computer Email
Telephone
Telephone Internet
Computer
Office Space Admin and Clerical
Internet
Strategy and Planning including QIPP48+
4
Hammersmith and Fulham CCG Business Impact Assessment
3 3
3
Telephone
Computer
Governance and Engagemen 48+ Office Space Admin and Clerical
5
Hammersmith and Fulham CCG Business Impact AssessmentImpact of Loss of Key Internal or External Supplies or Services
Service/ Supply Name Contact Point Type 4hrs 8hrs 24hrs 48hrs
1 1 2 2
1 2 2 2
1 2 2 2
Key Functions/Services Provided to Internal or External Partners
Service/Function Provided Provided by Supplied? Main Contact Number Other Contact DetailsContact Name
Telephone
Contact Details for IT Help Desk are
listed in Section Four
Criticality
Organisation Name
InternalNetwork Access
Internal
Impact of Disruption
Action Status
Telephony Internal MEDIUM
IT HelpDesk MEDIUM
IT HelpDesk LOW
Required Action
6
Hammersmith and Fulham CCG Business Impact AssessmentSection Three: Key Contact Details-Please refer to attached staff contact list Ref: H&F CCG
Function/ Team Key Contact Details-
Staff Name Function/Team Name Other Contact Number Other Skills Email refer to staff contact list
Sue Roostan
Geraldine Lamping
Tim Spicer
James Cavanagh
Vanessa Andreae
Janet Cree
Helen Poole
Mark Jarvis
PA to the CCG Chair, Vice Chairs and MD2033504273
Managing Director
Deputy Managing Director 02033504032
02033504368
Vice Chair 02033504899
Deputy Managing Director 02033504658
Head of Governance 02033504314
02033504316
Deputy Vice Chair 2033504899
Role
Chair
Contact Number
7
Hammersmith and Fulham CCG Business Impact AssessmentExternal and Internal (outside of this service) Key Contact Details
Contact Name Company Main Contact Number Other Contact Number Email
Comms
NHS Property Services 02089624000 02036882244
Call Sign NWLCP01NWL CCGs On-Call Director Internal
Internal 020 8795 6220
Emergency Planning/Business Continuity
Accountable Emergency OfficerCWHHEClare Parker (AEO)
08448222888 Paging Service
Role Internal or External
External
Telephony NWL CCGs 02033504764IT Service Desk Internal
NWL CCGs
Mark Haggerty [email protected]
Marylebone IT Service Desk NWL CCGs Internal 02033504050 [email protected]
Local Police MET External 101
Internal 020 3350 4224
Internal 0208 966 1066
NWL CCGs On-Call Director
8
Hammersmith and Fulham CCG Business Impact AssessmentSection Four: Risk and Threat Assessment Ref: H&F CCG
Assessment of Likelihood
Level
1
2
3
4
5
Assessment of Impact
Level Descriptor Description
1
2 Moderate
3
4
5
Resilience Risk and Threat Assessment
Ref. Hazard/ Issue Current Mitigations/ Measures in place Further Action(s) Required
1
2
Catastrophic
3 3 MEDIUM
3 2 MEDIUM
The event will occur in most circumstances (51 - 75% chance)
Certain The event is expected to occur in the next 5 years
NWL CCGs will continue to monitor
the MET weather warnings and will
respond if any adverse conditions are
forecast in London.
Major
Moderately Likely The event should occur at some time (26 - 50% chance)
Likely
Likelihood Impact Risk Rating
Unavailability of IT systems/ Telephones Contact and Essential Information are available in hard copies. All key
staff have access to a mobile phone and laptop, additionally some
members of staff are able to work from home. Majority of staff use NHS.net
which is independent of NWL CCGs IT Systems. IT DR Procedures in
Place Main Server MBR/Secondary Server St.Charles
Catastrophic business interruption - Catastrophic and permanent loss of reputation - Sustained failure to meet national professional standards and/or statutory requirements - Catastrophic financial
loss (£500k +) - Multiple Deaths of any persons/ Multiple permanent serious illness/ disability - Catastrophic and long-term environmental implications
MinorMinimal business interruption - Minimal loss of reputation - Failure to meet (local) departmental standards - Minimal financial loss (£1k to £9k) - Injury requiring first-aid treatment or minor illness
(<3days Lost) - Minimal environmental damage
Moderate business interruption - Moderate loss of reputation - Failure to meet organisational standards - Moderate financial loss (£10k to £49k) - Break of minor bone or temporary minor illness (3- 7
days Lost) - Moderate environmental damage
SeriousMajor business interruption - Major loss of reputation - Failure to meet national performance standards - Major financial loss (£50k to £249k) - Major bone fracture or temporary serious illness (8- 21
days Lost) - Major short term environmental damage
Extreme and sustained business interruption - Major and sustained loss of reputation - Intermittent failure to meet national professional standards and/or statutory requirements - Extreme financial
loss (£250k to £499k) - Single Death/ Permanent serious illness/ disability - Major medium-term environmental implications
Adverse Weather NWL CGGs Severe Weather/Heatwave / Cold Weather Plan and
Procedures. Dependent on the number of staff available H&F CCG will
utilise its own resources to deliver critical business outputs, Senior Staff
have the ability to work anywhere using Smart phone/ Laptop/Wifi: not
premises dependent.
Descriptor Description
Rare May only occur in exceptional circumstances (< 5% chance)
Unlikely Could occur at some time (6 - 25% chance)
9
Hammersmith and Fulham CCG Business Impact Assessment3
4
5
6
7
2 4
2
2
Inability to get to work base/ Denial and access
to the normal base of business delivery
2
Fire Fire procedures and evacuation plans are in place for each site. All staff
have undertaken relevant fire training. NWL CCGs Bomb Threat Plan
3 LOW
Majority of staff are able to work remotely at home- key staff have laptops
and mobile phones, Staff are aware of other sites to be utilsed.
Building damage due to fire or water Any issues directly impacting on the ability to deliver an effective service at
their premises will result in the relocation of the team to another NWL
CCG site.
2 LOW
1
3
Industrial Action In the event of industrial action team managers will utilise own resources to
deliver essential business outputs. Where possible managers will engage
with staff before the event to determine the likely impact of staffing levels.
4 MEDIUM
MEDIUM
Mass absence due to:
Illness/Incident
Flu Pandamic / Infectious Disease Outbreak/ Incident Response Plan.
Liaise with other departments or CCGS to see if personnal can be
provided to support or review current capacity and determine whether
critical business outputs can be maintained with available staff. If not look
at agency options, fomer staff and mutual aid from other organisations. MEDIUM
10
Hammersmith and Fulham CCG Business Impact Assessment8
Additional useful contact numbers for 15 MBR:
Ben Westmancott , Director of Governance 020 3350 4313 07507 857 254
Simon Carney- Governance Officer 020 3350 4868 0787 087 6273
Helen Christodoulou – Facilities Manager 020 3350 4270 07830 337 881
Angela Roberts – Deputy Manager 020 3350 4637 07958 913 964
Howard Grandos- Facilities Officer 020 3350 4035 07910 312 549
Rafal Barowski- Cleaning Supervisor 07783 025 872 Sergio (cover) 07943 648 452
Spiros Kakoullis-Building Manager 020 3350 4003 07931 856 829
Universal Security - Lazari 020 7837 3535/ 07825 123 416/07711 448 523
LOW
Public Transport Suspension Staff are able to work from home, not premises dependent
Teleconferencing with clients/colleagues
Consider Driving if essential
22
Section 7. Business Continuity Plan- Any other Information in the event of a disruption or the loss of key systems
11
Hammersmith and Fulham CCG Business Impact Assessment
Version Changes/Reason Author(s) Documents Replaced
01/12/2016 One(1) New Document
Mark Jarvis/ Margaret Kelly/
M Haggerty
Section 14. Staff Contact List
VERSION CONTROLDate
Please refer to current Staff Contact List
12
Hammersmith and Fulham CCG
Business Continuity Plan
1. About This Plan
2. CCG/Department Details
Dept/ Borough
Version
Continuity Lead
Backup 1
Backup 2
Main Location 1
Main Location 2
Main Location 3
3. Teams/ Functions Covered By This Plan
4. Incident Response
5. Escalating The Incident
One (1)
This plan is part of NWL CCGs overall business continuity strategy, and may be used to support NWL
CCGs response to a major incident. The plan should be used by the Continuity Lead, or their
nominated back up, in the response to any reported disruption to their CCG or department. In business
continuity managment business disruptions are managed at the lowest practical level and escalated
though the CCGs usual management hierarchy if additional resources or expertise is needed.
In the event of an emergency or disruption the effected teams/functions listed below should
follow the actions on Page 2.
Strategy and Planning including QIPP
Medicines Management
Governance and Engagement
3rd Floor 15 Marylebone Road, London NW1 5JD
Mark Jarvis 02033504314
Helen Poole 02033504032
Safeguarding Children
Safeguarding Adults
Continuing Health Care/Joint Commissioning
Finance
Primary Care
In the event of a incident or disruption that effects any of the above teams, the team leader (or most
senior member of staff) should be informed in the first instance for resolution within the team, if this is
not possible then they should follow the emergency actions (page 2) before informing the continuity
lead, or their nominated back up, of the disruption. If it is deemed necessary, the continuity lead will
invoke this Continuity Plan and make operational decisions for the CCG or Department to ensure the
continuity of essential business outputs. Should further tactical decisions need to be made outside of
their CCG or department then the below escalation procedures will be followed.
Should the Continuity Lead, or their nominated deputy, require further resources from outside of their
CCG or department in order to keep their key business outputs running, then notify the:
On-Call Director via PageOne Pager 08448222888 include a contact name and telephone number
and request your message is sent to call sign NWLCP01 and you will need to complete the situation
report (Sitrep) form (Appendix C- BC Procedures)
Planned Care and Mental Health
Imperial Contracts Team
Hammersmith and Fulham CCG
Janet Cree 02033504368
Version 1 13 of 24
Hammersmith and Fulham CCG
Business Continuity Plan
6. Emergency Actions
Clinical Area Actions Complete
Non-Clinical Area Actions Complete
7. Additional Actions in the event of a disruption or the loss of systems
Alert:
Disruption/System Action For All Staff
Remember to ensure the Safety and Welfare of Staff at all times
•Manual Fallback Processes for IT systems
•If emergency generator is running, turn off non-
essential electrical equipment to save power
• During a mains electrical failure, switch off the
computers to prevent damage from a power
surge when the power is restored. (This
protection may already be built in to some areas)
• Comply with Health and Safety Regulations
•Inform NHS Property Services or
Estates/ liaise with Site Maintenance
to get estimation when power will be
restored.
•Source laptops / Mobile Phones for
critical business outputs
•Consider cancelling all non-essential
meetings/appointments
•Consider relocating staff to
alternative premises or remote
working depending on the severity of
the power outage
•Consider the temporary suspension
of all non high priority functions
1) Continuity Lead
2) And/Or Nominated Back Up
Inform them of the level of disruption and of any emergency measures you have put into place
Prioritise staffing tasks based on patient need
Review staffing levels for patient safety
Identify any patients who may need transfer to another clinical area
Identify patients who could be safely discharged home or to alternative services
Alert:
Check medical care is adequate and address any urgent patient needs
Check discharge arrangements in progress for patients to be discharged
Wait for further instruction from the Continuity lead or their nominated back up
Establish provision of food and drinks available
Check supplies of drugs, clean equipment, continence products etc.
Ensure infection control arrangements are in place
Identify any patients at immediate risk and take corrective actions to protect them, evacuating if
necessary
Request assistance from nearby clinical areas if necessary and if patients will not be placed at risk
by doing so
Ensure the safety of yourself and others, evacuating if necessary and if required contact the
relevant emergency services
Conduct an assessment, and take relevant emergency measures to maintain key business
ouputs in your CCG or department as far as possible
1) Continuity Lead
2) And/or Nominated Back Up
Inform them of the level of disruption and of any emergency measures you have put into place
Wait for further instruction from the Continuity Lead or their nominated backup
Continuity Lead should
consider the following actions:
(Record all your actions and
decisions in a log)
Electricity
Loss of power could also
result in disruptions to
water and gas supplies as
these may depend on
electrically operated
pumps or relays
Version 1 14 of 24
Hammersmith and Fulham CCG
Business Continuity Plan
Gas
Water
Loss of Staff Source replacement staff from:
• Agency staff
• Temporary Contracted staff
• Freelance staff
• Former Staff
• Professional Associations
• Mutual Aid Agreements
• Contact Human Resources for help
in identifying skills available in
current workforce
• Consider cancelling non-essential
meetings/ appointments
• Consider stopping non-essential
activities
Telephones •Use email/mobile phones if working
•Conduct business face to face if necessary
•Consider using runners for critical messages
•Contact your Telephone Provider to
get estimate for when telecoms will
be restored
• Instigate divert schemes if relevant
• Consider using email
• Source mobile phones for critical
activities/ staff
•Inform NHS Property Services or
Estates/ liaise with Site Maintenance
to get estimation when water will be
returned to the building
•Consider relocating or remote
working until water is restored
•Assess safety of building and work area
(evacuate if necessary)
•Inform NHS Property Services or
Estates / liaise with Site Maintenance
to get estimation when building will be
safe
•Ask staff to work from home or
alternative premises
•Source laptops for critical business
outputs
•Consider cancelling all non-essential
meetings/appointments
• Advise staff to put on additional
layers of clothing
• Ensure regular hot drinks are
available
• Provide mobile heaters
•Consider the temporary suspension
of all non high priority
functions/services
•Assess water need for the building (drinking and
for sanitation)
Version 1 15 of 24
Hammersmith and Fulham CCG
Business Continuity Plan
8. Department/Borough Continuity Arrangements
Day Night Priority RTO MTPD
Additional useful contact numbers for 15 MBR:
Ben Westmancott , Director of Governance 020 3350 4313 07507 857 254
Simon Carney- Governance Officer 020 3350 4868 0787 087 6273
Helen Christodoulou – Facilities Manager 020 3350 4270 07830 337 881
Angela Roberts – Deputy Manager 020 3350 4637 07958 913 964
Howard Grandos- Facilities Officer 020 3350 4035 07910 312 549
Rafal Barowski- Cleaning Supervisor 07783 025 872 Sergio (cover) 07943 648 452
Spiros Kakoullis-Building Manager 020 3350 4003 07931 856 829
Universal Security - Lazari 020 7837 3535/ 07825 123 416/07711 448 523
48 hours+Mark Jarvis
48 hours+6Chris Corfield
Manager
Recovery
IT Systems •Work manually
•Use telecoms to communicate
•Revert to paper files
•Contact your IT provider to get
estimate for when systems will be
restored
• Request IT Disaster Recovery plan
is invoked, if appropriate
• Revert to paper systems
Staff Min.
Team/Function
Additional Information in the event of a disruption or the loss of a key systems
Finance
Primary Care
Safeguarding Children Judy Durrant 3 MEDIUM 48 hours+
MEDIUM
MEDIUM
LOW
LOW
Judy Durrant
Ray Boateng
Shelley Martin
Planned Care and Mental Health
Imperial Contracts Team
Strategy and Planning including QIPP
Medicines Management
Governance and Engagement
48 hours+CATEGORY B
Safeguarding Adults
Continuing Health Care/Joint Commissioning
3
12
8
5
6
7
9Toby Hyde
Sophie Ruiz
Julie Scrivens
Sharon Robson/David Hill
LOW
LOW
LOW3 48 hours+
48 hours+
48 hours+
48 hours+
48 hours+
LOW
LOW
48 hours+
48 hours+
48 hours+
48 hours+
48 hours+
48 hours+
48 hours+
48 hours+
48 hours+
48 hours+
48 hours+
CATEGORY C
CATEGORY C
CATEGORY C
CATEGORY C
CATEGORY C
CATEGORY B
CATEGORY B
CATEGORY C
CATEGORY C
Version 1 16 of 24
Hammersmith and Fulham CCG
Business Continuity Plan
9 Resources Required for Minimum Service Resumption
Function
Function
Function
Function
Function
Technology
Computer
48+
Information
systems
Supplies/
Services Other ResourcesStaff Type
Staff Number
Day Night
Admin and Clerical 8
Primary Care Required Within
Building
Requirement Type No.
Information
systems
Supplies/
Services
Office Space
Computer 8 Email
Telephone 8 Internet
Other ResourcesDay Night Type No.
Finance Required Within
No.
Continuing HealthCare/Commissioning Required Within
Telephone 10+ InternetOffice Space Admin and Clerical 12
Building
Requirement Staff Type
Staff Number Technology
Computer
Office Space Admin and Clerical 5
48+
Building
Requirement Staff Type
Staff Number Technology Information
systems
Supplies/
Services Other ResourcesDay Night Type
Telephone 5 Internet
Supplies/
Services Other ResourcesDay Night Type No.
3 Email
Telephone 3 Internet
48+
48+
Building
Requirement Staff Type
Staff Number Technology Information
systems
Safeguarding Children Required Within
Office Space Admin and Clerical 3
Computer 10+ Email
3 Telephone
Other Resources
Supplies/
ServicesType
Information
systems
Building
Requirement Staff Type
48+Required WithinSafe Guarding Children
Computer 3 Email
Internet3
Technology
Office Space Admin and Clerical
Staff Number
NightDay No.
Email5
Version 1 17 of 24
Hammersmith and Fulham CCG
Business Continuity Plan
Function
Function
Function
Function
Function
10. Functions/Services Provided to Internal or External Partners
Service/Function Provided
Medicines Management Required Within
Building
Requirement Staff Type
Staff Number Technology Information
systems
Supplies/
Services Other Resources
7 Internet
Contact Name
Other Resources
48+
Telephone 6
No.
Telephone
Computer 6
Supplies/
Services
Required Within
9
Planned Care and Mental Health Required Within
Computer 7
Day Night Type
Computer
Imperial Contracts Team Required Within
Internet
Office Space Admin and Clerical 6
Staff Number Technology
Day
Internet
Supplied Main Contact NumberOrganisation Name
Internet
No.
Provided by
Type
Staff Type
Staff Number Technology
9
Computer
Night
6 Email
Staff Type
Building
Requirement
Information
systems
Supplies/
Services
Building
Requirement
Information
systems
48+
Other Resources
Strategy and Planning including QIPP 48+
Admin and Clerical 7 TelephoneOffice Space
Other ResourcesDay Night Type No.
Office Space Admin and Clerical 9
3
Day Night Type No.
Office Space Admin and Clerical Telephone 6
Building
Requirement Staff Type
Staff Number Technology Information
systems
Supplies/
Services
48+
Telephone 3
Governance and Engagement Required Within48+
Building
Requirement Staff Type
Staff Number Technology Information
systems
Supplies/
Services Other ResourcesDay Night Type No.
Office Space Admin and Clerical1 1 Computer
Version 1 18 of 24
Hammersmith and Fulham CCG
Business Continuity Plan
11. Function/Team Key Contact Details (For All Staff Contact List see below)
Staff Name
12. External and Internal (outside of this service) Key Contact Details
Staff Name Other Contact Number
Contact Number Other Contact Number Other Skills
02036882244
Deputy Vice Chair 2033504899
02033504032
NHS Property Services External 02089624000
NWL CCGs
Mark Haggerty Emergency Planning/Business Continuity Internal
Internal
Marylebone IT Service Desk NWL CCGs Internal 02033504050
Clare Parker (AEO) CWHHE
Local Police MET External
Telephony NWL CCGs IT Service Desk Internal 02033504764
101
020 3350 4224
0208 966 1066
Comms
Deputy Managing Director 02033504658
Geraldine Lamping
Deputy Managing Director
NWL CCGs On-Call Director NWL CCGs On-Call Director Internal 08448222888 Paging Service
Accountable Emergency OfficerInternal
Company Role In/External Contact Number
020 8795 6220
2033504273
Vice Chair 02033504899
Tim Spicer Chair 02033504316
Mark Jarvis Head of Governance 02033504314
Sue Roostan
Vanessa Andreae
James Cavanagh
Helen Poole
Function/Team Name Role
Janet Cree Managing Director 02033504368
PA to the CCG Chair, Vice Chairs and MD
Call Sign NWLCP01
Version 1 19 of 24
Hammersmith and Fulham CCG
Business Continuity Plan
13. Service Buildings
Address NWL Owned
14. All Staff Contact ListPlease refer to current Staff Contact List
Postcode
3rd Floor 15 Marylebone Road, London NW1 5JD No Multi-occupancy Office Building
Notes/Other
Version 1 20 of 24
Team First Name Surname Job Title Email ExtAklakur Rahman Finance System [email protected]
Fabio Merella Assistant Financial [email protected]
Jonathan Robinson Senior Management [email protected]
Mark Towler-Baldacci Systems & Project [email protected]
Mary Neckles Head of Financial & Management [email protected]
Michelle Clarke Management [email protected]
Samuel Owusu-Ansah Financial Controller [email protected]
Shelley Martin Head of Finance [email protected]
Bethany Golding Patient & Public Engagement & Communications [email protected]
Margaret Kelly Business Support [email protected]
Mark Jarvis Head of Governance & Engagement/Company [email protected]
David Hill Senior Contract [email protected]
Nathaniel Whiting Contract Manager [email protected]
Nicola O'Connor Contract Finance ManagerNicola.O'[email protected]
Sachin Singla Senior Contract Information [email protected]
Shalin Sharma Contract Support [email protected]
Sharon Robson AD Finance-Acute [email protected]
Stephen Potter Interim Account Director for [email protected]
Brenda Hayles Payments Officer [email protected]
Bridgitte Moess Commissioning Manager for CHC & EoL [email protected]
Efe Aimiuwu Business and Information [email protected] 4607
Jasvinder Perihar BCF Delivery [email protected]
Jenny Platt Strategic Lead for Integrated Care & Joint [email protected]
Julie Willoughby Commissioning [email protected]
Kamal Pasha Senior Commissioning Officer [email protected]
Lisa Cavanagh Interim Senior Commissioning [email protected]
Louise Maille Senior Joint Commissioning Manager & EoL [email protected]
Olga Muswibe Interim CHC Nurse [email protected]
Peter Beard Senior Commissioning Officer for Learning Disabilities & [email protected]
Ray Boateng Senior Commissioning [email protected]
Anju Mistry Practice Link [email protected] Corfield Head of Medicines [email protected]
Priya Modha Practice Link Support [email protected]
Punita Patel CCG Lead [email protected]
Rupangi Thakar Practice Link Support [email protected]
Sara Izadi Practice Link [email protected]
Clare Jarman GP Clinical Lead [email protected] 4317
Jessica Simpson Planned Care Support [email protected]
Julie Scrivens Lead for Planned Care and Mental [email protected]
Kathryn Hodgson Project Manager – Planned Care and Mental [email protected]
Pete Ellis Planned Care and Mental Health [email protected]
Tony Willis Clinical Lead for IT, Diabetes and CKD [email protected] 4272
Adam Foster Network Support [email protected]
Coral McNeilly Primary Care Commissioning [email protected]
Hannah Hanfy Primary Care Commissioning [email protected]
Joe Gale Primary Care Commissioning [email protected]
Sophie Ruiz Senior Network [email protected]
Programme
Management
Office and QIPPBhavesh Patel Programme Management Office [email protected]
Medicines
Management
Planned Care
Primary Care
H&F CCG Staff Telephone 0203350XXXX
Finance
Governance
and
Engagement
Imperial
Contracts Team
Joint
Commissioning
/ Continuing
Healthcare
Beverly Mukandi Designated Nurse Safeguarding Children for Hammersmith & [email protected]
Liam Edwards Assistant Director of [email protected] 4787
Molly Larkin Designated Adult Safeguarding & Clinical Quality [email protected] 4478
Geraldine Lamping PA to the CCG Chair, Vice Chairs and [email protected]
Helen Poole Deputy Managing [email protected]
James Cavanagh Deputy Vice Chair [email protected]
Janet Cree Managing Director [email protected]
Sue Roostan Deputy Managing [email protected]
Tim Spicer Chair [email protected]
Vanessa Andreae Deputy Vice Chair [email protected]
Alison Kingston Project Director for Last Phase of [email protected]
Fozia Hamid Darzi Fellow [email protected] 4559
Holly Lovering Graduate Scheme [email protected] 4288
Matthew Chisambi Project Lead for Urgent [email protected]
Matthew Mead Integrated Care Programme [email protected]
Noor Dhemech Information Manager [email protected]
Sarah Whiteside MacMillan GP [email protected]
Toby Hyde Head of Strategy [email protected] 4288
Strategy
Quality
Senior Team
MBR Third Floor Plan