secrets to writing content that matters - gillian muessig

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SESSION TITLE Presenter’s Name Content Power Pack Secrets to Writing Content that Matters PRESENTER: Gillian Muessig

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Page 1: Secrets to Writing Content That Matters - Gillian Muessig

SESSION TITLEPresenter ’s Name

Content Power PackSecrets to Writing Content that Matters

PRESENTER: Gi l l ian Muessig

Page 2: Secrets to Writing Content That Matters - Gillian Muessig

THE PROBLEM

Page 3: Secrets to Writing Content That Matters - Gillian Muessig

How do you compete with this?We buy what we like; we consumer content we like

Page 4: Secrets to Writing Content That Matters - Gillian Muessig

How do you compete with that?Incendiary, controversial, visceral, societally primal, emotional, very, very, costly

Page 5: Secrets to Writing Content That Matters - Gillian Muessig

And what do you do with this?

Page 6: Secrets to Writing Content That Matters - Gillian Muessig

Let’s get a visual on that

http://marketingland.com/apps-eat-digital-media-time-with-top-3-capturing-80-percent-143555

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We’re all on the mobile web, not appsJust a few of us are using apps

http://www.onlinemarketing-trends.com/2011/09/mobile-apps-vs-mobile-web-state-of-us.html

2011

Mobile Web 90%

Apps 10%

2015

Page 8: Secrets to Writing Content That Matters - Gillian Muessig

http://www.onlinemarketing-trends.com/2011/09/mobile-apps-vs-mobile-web-state-of-us.html

Time on apps 90%

Mobile web10%

2015

But those few apps we do use? We spend 90% of our time there

Page 9: Secrets to Writing Content That Matters - Gillian Muessig

That’s al l very interest ing to those who

are interested in i t .

What are we going to do about i t?

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THE SOLUTION

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https://moz.com/blog/mobile-web-mobile-apps-invest-marketing-whiteboard-friday

Responsive website – yes!

Mobile app – no.1

Page 12: Secrets to Writing Content That Matters - Gillian Muessig

Create

content for mobile web2

Page 13: Secrets to Writing Content That Matters - Gillian Muessig

Start with the basics3

Page 14: Secrets to Writing Content That Matters - Gillian Muessig

What can online content do for your business?

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Brand awareness

http://www.siliconstrat.com/marketing-memos-blog/2012/12/04/basic-bodhi/

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Respect & admiration among consumers

Broadcasting Politics Education

Socks Shoes Icecream

Page 17: Secrets to Writing Content That Matters - Gillian Muessig

Shorten your sales cycleIt can lead to indirect conversoins

"What a cool post; I never even heard of this company before. Huh; they make software, too… I wonder what it does."

http://thesalesblog.com/2012/12/08/what-you-can-learn-from-the-super-compressed-sales-cycle/

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Increase site traffic

http://ethicalchamp.com/increasing-website-traffic

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Improved SEO

http://ethicalchamp.com/increasing-website-traffic

Page 20: Secrets to Writing Content That Matters - Gillian Muessig

Direct Customer Conversions

http://rapidpaycard.com/point-click-purchase/

Page 21: Secrets to Writing Content That Matters - Gillian Muessig

Brilliant product descriptions

https://www.shopify.com/blog/8211159-9-simple-ways-to-write-product-descriptions-that-sell

Page 22: Secrets to Writing Content That Matters - Gillian Muessig

Brilliant product descriptions

https://www.shopify.com/blog/8211159-9-simple-ways-to-write-product-descriptions-that-sell

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1. Establish us as experts

http://www.feynman.com/

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moz.com

https://moz.com/blog/the-greatest-misconception-in-content-marketing-whiteboard-friday

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2. Demonstrate our honesty/integrity

L. L. Bean

Page 26: Secrets to Writing Content That Matters - Gillian Muessig

Demonstrate our honesty and integrity

BatteryMart.com

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BTW, ‘most trusted brands’ include…10. David Yurman - luxury jeweler 9. iHerb - health store 8. Coach - handbags, apparel, accessories 7. Kate Spade - handbags, apparel, accessories 6. Zappos - online retailer specializing in footwear 5. Burberry - luxury soft goods designer 4. MR PORTER - online retailer for men 3. Shopbop - online retailer 2. Net-A-Porter - online retailer 1. LL Bean - heritage retailer

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3. Share valuable information

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5. Develop our community

Page 30: Secrets to Writing Content That Matters - Gillian Muessig

Harley spirit – raw, intense, long lasting

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Figment – touching the future

Page 32: Secrets to Writing Content That Matters - Gillian Muessig

Lugnet.biz – Lego’s fan database

http://www.lugnet.biz/en/sites/?site_id=498

Page 33: Secrets to Writing Content That Matters - Gillian Muessig

Psst.This is not a get rich quick scheme

4

Page 34: Secrets to Writing Content That Matters - Gillian Muessig

Reality looks a lot more like this

Google Analystics from TheEverywhereist.com

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Stick it out and these folks come calling

http://www.forbes.com/2011/06/23/100-best-web-sites-for-women-blogs-2011.html

Page 36: Secrets to Writing Content That Matters - Gillian Muessig

Content Strategy(beyond great descr ip t ions)5

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https://moz.com/beginners-guide-to-content-marketing/content-strategy

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Content strategy answersWhat are we doing?Why are we doing this, again?

Page 39: Secrets to Writing Content That Matters - Gillian Muessig

Start with the right questions

What do we want this company to look like in 3 years? 5 years?

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How will content help us get there?

http://www.ibtimes.com/nasa-israel-space-agency-sign-agreement-expand-space-cooperation-peaceful-use-2140798

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Case Study6

Page 42: Secrets to Writing Content That Matters - Gillian Muessig

Show me what you’re talking about…

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They’ve got a blog

Page 44: Secrets to Writing Content That Matters - Gillian Muessig

What are we about?What are we trying to achieve with our content?

Page 45: Secrets to Writing Content That Matters - Gillian Muessig

Whether you’re traveling around the corner or around the world, brettapproved® provides the accessible information and services you need to travel confidently.

What’s our primary message?

Page 46: Secrets to Writing Content That Matters - Gillian Muessig

We exist to make travel possible and easier for people with disabilities and their families..

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What do we need to accomplish?

Sell - hotel room bookings, tours, trip planning services, hard goods, soft goods, services…

Page 48: Secrets to Writing Content That Matters - Gillian Muessig

What do we need to sell more?

More financially and physically qualified community members

Page 49: Secrets to Writing Content That Matters - Gillian Muessig

How do we find these people?

Let’s build a websiteLet’s blogLet’s get a twitter accountLet’s launch a facebook page….

Page 50: Secrets to Writing Content That Matters - Gillian Muessig

http://www.borp.org/programs/borp-youth-sports/youth-wheelchair-basketball/

Page 51: Secrets to Writing Content That Matters - Gillian Muessig

http://www.borp.org/programs/borp-youth-sports/youth-wheelchair-basketball/

Page 52: Secrets to Writing Content That Matters - Gillian Muessig

http://www.accessiblethailand.com/the-world-of-wheelchair-travel-2/

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http://www.theguardian.com/travel/2012/aug/24/readers-tips-accessible-holidays

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http://www.visitkansai.com/sightseeing/wheelchair-travel-kyoto/

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https://www.facebook.com/brettapproved

Now here…

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Don’t just reach your customers, know them7Adobe ad copy, 2016

Page 57: Secrets to Writing Content That Matters - Gillian Muessig
Page 58: Secrets to Writing Content That Matters - Gillian Muessig

Community

Page 59: Secrets to Writing Content That Matters - Gillian Muessig

Show what’s possible

Page 60: Secrets to Writing Content That Matters - Gillian Muessig

Share brilliant products

Wheelchair Caddy

Page 61: Secrets to Writing Content That Matters - Gillian Muessig

Write about others doing good work

http://hellomamas.com/

Page 62: Secrets to Writing Content That Matters - Gillian Muessig

Keep it real

https://www.brettapproved.com/blog/mary-taloff-holy-sht-im-stranded-in-new-brunswick/

Page 63: Secrets to Writing Content That Matters - Gillian Muessig

Ask for participation

Page 64: Secrets to Writing Content That Matters - Gillian Muessig

Run surveys and share

Page 65: Secrets to Writing Content That Matters - Gillian Muessig

Keep it simple

Page 66: Secrets to Writing Content That Matters - Gillian Muessig

8This is the sing along portion of the presentation.

Clear your throats…

Page 67: Secrets to Writing Content That Matters - Gillian Muessig

Content Construction

Page 68: Secrets to Writing Content That Matters - Gillian Muessig
Page 69: Secrets to Writing Content That Matters - Gillian Muessig

Buyers come from different angles

Need InfoNeed Solutions

Need to buyNeed support

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They all search.

Page 71: Secrets to Writing Content That Matters - Gillian Muessig

Whether you show up for searches is dependent on search engine rules.

http://www.life123.com/technology/internet/search-engine/search-engine-optimization-rules.shtml

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Whether your content converts depends on whether your content matches search intent

What I meant to say was…

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New Kitten!We should find a local vet

http://www.chemungspca.org/programs.aspx

Needs info

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The cat’s got fleas!

http://pets.webmd.com/cats/ss/slideshow-skin-problems-in-cats

Event trigger

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Which vet is best?

http://www.lchsinc.org/lvn_co_vet_practices/

Research Alternatives

Page 76: Secrets to Writing Content That Matters - Gillian Muessig

It’s complicated

http://www.rangebourne-pets.co.uk/dogs.shtml

“Yeah, but…” issues

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http://www.humanesociety.org/animals/resources/tips/choosing_a_veterinarian.html

I don’t know enough to ask questions

Solution Approach

Page 78: Secrets to Writing Content That Matters - Gillian Muessig

http://blueridgeveterinaryservices.net/about-us/welcome-to-our-clinic/

Specific Solution

Does this place provide care forkittens and rabbits?

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Brand ResearchNeeds a solution now

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Bingo!

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But wait!There’s more…

Page 82: Secrets to Writing Content That Matters - Gillian Muessig

Well done!Excellent decision!Want to add…?

http://www.keepemhappypetsitting.com/contact-pet-sitting.html

Post Conversion

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Keep ’em happy

http://www.keepemhappypetsitting.com/contact-pet-sitting.html

Customer Loyalty

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Keep ’em coming back

https://placefull.com/keep--em-happy-at-home-carol-stream-il

Customer Loyalty

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4 needs-targetedcontent types...

InformationalCommercialTransactionalNavigational

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Non needs-targeted content float above the funnel

BrandingAccidentalSocialIdleTimely / News

branding

accidental

social

Idlenews

Page 87: Secrets to Writing Content That Matters - Gillian Muessig

A peak behind the curtain

http://researchaccess.com/2014/01/what-to-expect-from-a-focus-group/wizard-of-oz-behind-the-curtain/

Page 88: Secrets to Writing Content That Matters - Gillian Muessig

Multiple keyword suggest sourcesAmazon SuggestionsAndroid Market SuggestionsAsk.com Search SuggestionsBing Search SuggestionseBay SuggestionsGoogle Product SearchGoogle SuggestShopping.com Search SuggestionsYahoo! Search Assist SuggestionsYahoo! Shopping SuggestionsYou Tube Suggestions

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Select appropriate Google domain(s)

• google.com• google.com.uk• google.de• google.com.au• google.com.in

Page 90: Secrets to Writing Content That Matters - Gillian Muessig

800 to the file

• Divides thousands of keywords into individual 800-keyword files for uploading and processing by the Google Keyword Planner Tool

Page 91: Secrets to Writing Content That Matters - Gillian Muessig

Finds hidden gems

• Identify keywords that were submitted,but not returned by, the Google Keyword Planner Tool

Page 92: Secrets to Writing Content That Matters - Gillian Muessig

Obtains Google organic & PPC metrics

• Avg. Monthly Search Volume• Adwords Competition• Adwords Suggested Bid

Page 93: Secrets to Writing Content That Matters - Gillian Muessig

Generates list of highest value keywords

• Assigns a long tail Platimum Organic Keyword™ competitive metric

http://www.longtailpro.com/new-long-tail-platinum-feature-import-your-own-keyword-lists/

Page 94: Secrets to Writing Content That Matters - Gillian Muessig

Combines Organic & PCC data

• Combines Google organic,Long Tail Platinum™ and google PPC metrics data for each keyword (where data is present)

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Assembles the master file

Page 96: Secrets to Writing Content That Matters - Gillian Muessig

Get PPC search volume

Google Adwords

Page 97: Secrets to Writing Content That Matters - Gillian Muessig

And costs

Google Adwords

Page 98: Secrets to Writing Content That Matters - Gillian Muessig

Measure SERP competitiveness

Moz Keyword Difficulty Tool

Page 99: Secrets to Writing Content That Matters - Gillian Muessig

Sort keywords

Search intentionStage of sales funnel

Page 100: Secrets to Writing Content That Matters - Gillian Muessig

Add variables

http://www.dozendigital.com/blog/

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Get your list in order

Search Competitive Funnel Seasonal EventQuery Score Location Timeliness Timeliness

Page 102: Secrets to Writing Content That Matters - Gillian Muessig

Finally…

You know the topic of your post

Page 103: Secrets to Writing Content That Matters - Gillian Muessig

SEUnify peak under the hood…

Page 104: Secrets to Writing Content That Matters - Gillian Muessig

SEUnify peak under the hood…

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SEUnify peak under the hood…

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Use the exact 3-5 word phrase your searchers are searching for

Title

7-day Tours to

Page 107: Secrets to Writing Content That Matters - Gillian Muessig

Expound on the search term.Capture imagination and incite curiousity

Sub-title

Secret wonders of…

Page 108: Secrets to Writing Content That Matters - Gillian Muessig

Products with videos sell more than products without

Products with test-and-see modules sell better

Products with AMAZING descriptive content sell better

Content

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Content: video

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Test-and-see

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Descriptions are stories

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SESSION TITLEPresenter ’s Name

Thank you!

Gi l l ian Muessig

gi l l ian@out i lnesventure.com