seat net advance troubleshooting-rev2
DESCRIPTION
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 1 - 20/03/2013
Troubleshooting: SeatNetTM Advanced SoftwareTroubleshooting: SeatNetTM Advanced Software
Troubleshooting Steps Functional Checks: VISUAL Checks (Electrical & Mechanical diagnostic),
Command electrically the seat (through the passenger keypad) to move from Take-Off to Bed position
Basic Troubleshooting: Status LED checks & Harness Disconnection checks Advanced Troubleshooting: use of Maintenace Tool (SeatNetTM Advanced
Software)
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 2 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User Guide
Connect the Maintenance Tool to the Seat Actuation Prior to launch SeatNetTM Advanced Software, connect the HAR066
(Maintenance Harness) to the RS232 port of the laptop or to the USB port (USB converter needed) and then to the Maintenance port of the Seat:
- Located on the seatpan under the cover for easy access (deported access)- Located at the back of the ECBB668, close to the circuit breaker
Launch SeatNetTM Advanced Software: double click on .exe Enter the operator name
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 3 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User Guide
Fill in the seat informations
Events Codes Window pops up
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 4 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User Guide
Event codes window provides the last event codes recorded by the system, explanation and troubleshooting tips if any.It is the first step for your troubleshooting. All Event codes (information, transient, permanent) are recorded by the system up to maximum 72 hoursAuto-Test: carry out a Bed – TTL – Bed cycle and record event codes that show up during the cycle
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 5 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User Guide
Alarm message when ECBx is not found:Make sure the ECBB is correctly plugged (power supply)Ensure that the Circuit Breaker is well engaged (Seatpan & ECBB)Re-start SeatNetTM Advanced SoftwareCheck Seat Maintenance harness or plug directly to the maintenance port of the ECBBCheck laptop Maintenance harness HAR066
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 6 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User Guide
SeatNet Advanced main menu
Seat Network
Click to refresh the Network
Refer to Wiring Diagram for Daisy Chaining information
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ZODIAC AEROSPACE SERVICES
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Maintenance Tool: User GuideMaintenance Tool: User Guide
2 different views
3 output lines from ECBB Pax lines from ECBB (only
one pax on this program)
LRU PN & amdt
Check your Actuation Network
Double click on one LRU to check information & status
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 8 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Reading lights inop: harness disconnection
Event code (EC) Explanation of the EC & associated Troubleshooting tipImpacted LRU
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 9 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Legrest Actuator inop: harness disconnection
Actuator disconnection can be troubleshooted with the Event Codes window.
Once reconnected, the EC type is « Ending »
Event code (EC) Explanation of the EC & associated Troubleshooting tipImpacted LRU
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 10 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Actuator potentiometer inop: Event codes Window
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ZODIAC AEROSPACE SERVICES
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Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Misadjusted manual override cable:
Check for Event code __30 or __32:
Check the adjustment of the cable on the actuator declutching system
Manual override cable misadjusted (too tight)
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 12 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Motor inoperative / motor-brake seized:
Check for Event code __32: Actuator is not moving
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 13 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Legrest Actuator inop: harness disconnection
Double click for more information
Check with the Network window:It provides troubleshooting tips when double clicking on the LRU button
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 14 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Actuator potentiometer inop: Network Window
Double click for more information
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 15 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
PCU inoperative / PCU buttons inoperative:
Click on “test mode” and to start the test. Then test all PCU buttons. Each button should be highlighted like below. If not highlighted, it means that the button is not functioning correctly.
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 16 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User Guide
Position of all actuators are computed by the ECBB
Actuators position computation is used for seat kinematic adjustment, and safety areas management
Seat Viewer: Check your Safety areas & seat position in real time
Safety areas
Backshell
Floor
The point circled in blue is a computation of positions of Legrest actuator and Tracking actuator (safety zone with the floor)The point circled in green is a computation of positions of Recline actuator and Tracking actuator (safety zone with the backshell)
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 17 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAcquisition: Monitor actuators positions & current & motor speed in real time
Monitor parameters in real time
Click on « play » to display the curves in real time and move the seat using PCU or KDU controler
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 18 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Actuator potentiometer: how to detect an intermittent potentiometer
Check for Event code __30: Potentiometer reading value is opposite to the commanded movement
Confirm the diagnostic: read calibrated value of the affected actuator
Scratches on potentiometer track, leading to intermittent movement Faulty Potentiometer
Operational Potentiometer
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ZODIAC AEROSPACE SERVICES
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Maintenance Tool: User GuideMaintenance Tool: User GuideAcquisition: Check actuators positions in real time and calibrated postions (min & max)
Min & max positions (calibrated)
Actuators instant positionsActuators & Pax line
Safety areas triggered ?
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ZODIAC AEROSPACE SERVICES
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Maintenance Tool: User GuideMaintenance Tool: User Guide
Create a cycle:
Rules:- Set Key (select a movement)- Delay (holds the keys for x
seconds, select the « x »)- Release key (holds off the key)
Key Sequencer: build a specific cycle to test your seat
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 21 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideTroubleshooting: Run an automatic troubleshooting
Click on RUN
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 22 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
ECBB internal breakdowns: monitor currents output voltages
Actuation Line
Reading Lights Line
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 23 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Actuator single movement: how to move actuator independently
Move the cursor to 0 (min) or 500 (max) steps
Usefull when looking for potentiometer issue or motor breakdown
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 24 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Check currents limits (FOD/Overcurrent):
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 25 - 20/03/2013
Maintenance Tool: User GuideMaintenance Tool: User GuideAdvanced Troubleshooting: Examples
Actuator potentiometer inop: Troubleshooting Window
Click on RUN
After computation
Click on « KO » for more information
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ZODIAC AEROSPACE SERVICES
Seat Actuation / ZODIAC SERVICES – SeatNet Advanced training for American Airlines Page 26 - 20/03/2013
CUSTOMER SUPPORT CONTACTSCUSTOMER SUPPORT CONTACTS
Customer Support Engineering Matthieu PICARD (Based in Plaisir, Zodiac Head Quarter, France)
Email: [email protected]
Tel : +33 1 34 61 19 48 Filipe DE MAGALHAES (Based in Plaisir, Zodiac Head Quarter, France)
Email: [email protected]
Tel : +33 1 34 61 19 52
Field support Stephane LESCOUZERE (Based in Plaisir, Zodiac Head Quarter, France)
Email: [email protected]
Tel : +33 1 34 61 53 19 53
Repair Station Zodiac Services Americas (ZSU) agreed repair station:
W175 N5737 Technology Drive – Menomonee Falls – WI – 53051 - USA
Please visit our website for further information (www.services.zodiacaerospace.com)