sd&g county library - annual report 2014

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www.sdglibrary.ca * Williamsburg Branch was closed for 2014 and service was provided using an Alternative Service Delivery model in partnership with Whitteker Meats in Williamsburg Stormont: Avonmore · Crysler · Finch · Ingleside · Long Sault · St. Andrews Dundas: Chesterville · Iroquois · Morewood · Morrisburg · South Mountain · Williamsburg* · Winchester Glengarry: Alexandria · Dalkeith · Lancaster · Maxville · Williamstown

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www.sdglibrary.ca

* Williamsburg Branch was closed for 2014 and service was provided using an Alternative Service Delivery model in partnership with Whitteker Meats in Williamsburg

Stormont: Avonmore · Crysler · Finch · Ingleside · Long Sault · St. Andrews

Dundas: Chesterville · Iroquois · Morewood · Morrisburg · South Mountain · Williamsburg* · Winchester

Glengarry: Alexandria · Dalkeith · Lancaster · Maxville · Williamstown

Algonquin College

Best Start Network of Stormont, Dundas & Glengarry

Boys & Girls Club of Cornwall/SD&G

Canada Science and Technology Museum

Canada Aviation and Space Museum

Canada Agriculture Museum

Canadian Museum of History & Canadian War Museum

Canadian Museum of Nature

CareFor - Seniors Support Centres

Centre for Equitable Library Access (CELA)/CNIB

Chesterville Rotary Club

Community Legal Education Ontario (CLEO)

Contact North

Cornwall Public Library

Cornwall Social Housing

Dundas County Food Bank

Dundas Interagency

Eastern Ontario Agri-Food Network

Eastern Ontario Health Unit

Friends of the Crysler Library/les amis de la bibliothèque Crysler

Friends of the Dalkeith Library

Friends of the Ingleside Library

Friends of the Long Sault Library

Friends of the South Mountain Library and Resource Centre

Friends of the Williamsburg Library

Glengarry Inter-Agency Group & the Ontario Early Years Centre

Glengarry County Archives

House of Lazarus

Job Zone d’emploi

LCBO - Iroquois

Linking Hands Dundas

Naomi's Family Resource Centre

North Dundas Arts Council

Ottawa Museum Network

Parent Resource Centre

ServiceOntario

South Dundas Chamber of Commerce

South Nation Conservation

Townships of North & South Stormont, North & South Dundas, and North & South

Glengarry

United Way of SDG

Whitteker Meats, Williamsburg

Library Board membership consists of four County Councillors and three public

representatives, as legislated in the Public Libraries Act.

Bill McGimpsey, Chair

Jeannie Gagnon, Vice-Chair Eric Duncan (SOLS Trustee)

James Locke Janet Milnes

Chris McDonell Barb Lehtiniemi

The following staff also served on the Board:

Karen Franklin,

Manager of Library Services (Secretary) Vanessa Bennett,

Treasurer, The Counties SDG

(Treasurer)

Library Board

2014 Annual Report

Our Partners

2014 – Beyond the Walls of the Traditional Library The Stormont, Dundas and Glengarry (SD&G) County Library enjoyed many successes in 2014. In May we moved into our new, fully accessible branch facility in Morrisburg. Our “Pop Up Library” was seen at more than twenty community events throughout SDG, where we talked with thousands of visitors about new - and established - library services, all while treating folks to a free tattoo and a variety of great reads - in print, to listen to, and in digital format that they could download on the spot!

We continued to implement our Strategic Plan, 2012-2021 in resourceful, fiscally-responsible and impactful ways, mindful of our goals to engage the public, enhance our service delivery, build internal capacity and secure sustainable funding. This we accomplished by completing our signage project at all branches, and by creating “rolling billboards” on our Courier van and on our new Mobile Services and Community Outreach vehicle. That vehicle, part of our enhanced “Pop Up Library” initiative, earned us a place on the shortlist for a provincial innovation award! We are very proud of that recognition, but we are even prouder of the heightened interest in the County Library and its services.

Our Communications & Marketing Librarian collaborated with five Friends of the Library groups to secure signed Memoranda of Understanding (MOUs) with them, and continued working with a newly-organized sixth group in Williamsburg.

It was in Williamsburg that the SD&G County Library also experienced a renewed sense of purpose, and a chance to exercise our resourcefulness. While there was no branch facility there in 2014 (having lost our branch the previous year), our alternative service delivery pilot project, in partnership with Whitteker Meats, proved to be successful in sustaining engagement with the Library for that community. People could request items - online, by telephone or in person - and have them delivered to Whitteker’s each week for pick-up or return. In the meantime, a new branch was being built as an addition to the Williamsburg Recreation Centre in J.C. Whitteker Park. The Library is grateful to Whitteker Meats, to the citizens of Williamsburg, and to the Municipality of South Dundas for their commitment to public library service in their community.

Message from the SD&G County Library Board

by Bill McGimpsey, Chair; Deputy Mayor of North Stormont

Where do we go from here? How do we show people the value of public library services in their community when they have access to all kinds of information at their fingertips?

2014 saw us saying goodbye to four dedicated members of the previous Library Board and welcoming four new members.

However, the more things change, the more they stay the same. The challenges facing today’s libraries and governance boards are ever growing.

What do you do when you spend millions of dollars on a superior product, then give it away for free and still have less than a 10% take-up? Would libraries be managed differently if they were private corporations responsible for responding to shareholders?

Successes this past year included the “Pop Up Library”, the successful completion of the Depot Library at Whitteker Meats in Williamsburg, and discussions with other locations to start up other Depot libraries in underserved areas.

So, while the Internet and social media have created challenges for the Library system, they have also offered solutions to enhance our services.

By The Numbers

Branch Activity:

decrease in active cardholders from 2013

Circulation:

200,524 print items, including inter-library loans

17,905

eBook/digital media check-outs

218,429 total

Facilities: 17 Branches (6 Resource; 11 Neighbourhood) + 1 Alternative Service Delivery point (Whitteker Meats in Williamsburg) + Administration Office

389 Total weekly hours of operation

Average # of branches for an Ontario County Library system

14

Average # of weekly hours of operation for an Ontario County Library system

387.1

Staff: 2 Librarians (f/t) 6 Library Technicians (f/t) 1 Secretary (f/t) 38 Branch Support Clerks/Call In Clerks (p/t) 1 Courier (f/t) + 2 relief Couriers (p/t)

Average # of professional librarians employed by an Ontario County Library system

4.5

1,096

9,767

1,861

Library-sponsored programs

Attendance at Library-sponsored programs

Patrons registered in 2014

8,614 Active Library cardholders

Collections:

55.2

Finances:

cents from every County tax dollar supports the Library

1-4

Where the money came from:

$1,905,187

Where the money went:

$283,990

$25,020

$51,132

$1,333,667

$107,922

$260,510

increase in eBooks borrowed over 2013 72% 0.05%

109,188

6,283

30

56,024

Print/physical items

E-resources (including eBooks)

Database subscriptions

Electronic periodical titles

Average # of database subscriptions in an Ontario County Library system

$131,761

$3,836

$3,985

$17,472

Counties SDG

Province of Ontario

Grants

Donations & Fundraising

General Revenue

Programs & Marketing

Collections, including eResources

Rent/Utilities

Staff

Supplies & Equipment

Training, Memberships & Service Contracts