sdf alignment matrix

Annexure A: LEARNING PROGRAMME ALIGNMENT MATRIX (Please complete BOTH pages in Full)

Please complete the table below (Learning Programme Alignment Matrix) for each of the programmes you are requesting programme approval for:

1. Learning Programme Name: Skills Development Facilitator Programme

2. SAQA Qualification/Unit Standard Title:

Skills Development Facilitator Programme

3. Qualification/ 4. SAQA ID Number 5. NQF Level 6. CreditsUnit Standard

7. Your PURPOSE for offering this programme to your learners:

People credited with this Programme are able to: Develop Training and Development Plans Conduct Analysis to determine training outcomes Strategically align the skills development function Promote a learning culture in an organisation. Conduct Skills Development Administration Co-ordinate skills development interventions. Advise on a Quality Management system

8. Your TARGET AUDIENCE for this specific programme:

People who are involved in the development and implementation of training and development plans for organisations

9. Entry/Admission Requirements: Learners should be competent in Communication and Mathematical Literacy at NQF Level 3.

10. Timeframe for Training: (Total Hours/Days/Weeks)

1 Week

Please take note of the following when submitting:

1. Learning material should include:

Facilitator Guides Learner Notes/Material

Assessment Guides (Including Assessment Instruments)(Please submit one example of each of the above for at least two unit standards (if more than one unit standards are being applied for) with your application for programme approval)

2. Please complete the following for ALL of the Unit Standards of your Learning Programme and submit with your application for Programme Approval:

UNIT STANDARD TITLE: Develop an organisational training and development plan

SAQA ID NUMBER: 15217

Specific OutcomesNumber

Assessment Criteria number

Learning ActivitiesPage

noDelivery method Assessment Activities Assessment

Method

CCFO’s Covered

1 123

Class discussion created by the facilitator: The different methods of analysis.

Class discussion created by the facilitator: identification of different that can be used to provide information relating to Skills Development plan.

11 Facilitation, Exercises; Classroom discussion

Identify four (4) internal and four (4) external sources that can be used when conducting an analysis to identify and define the skills requirements of the organization. [8]

Formative- exercise

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO ORGANISING UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO COMMUNICATING UNIT STANDARD CCFO DEMONSTRATING

45

11 Facilitation, Exercises;

Why is it important to define skills requirement in outcome terms and in sufficient detail to support further analysis

Formative- exercise

Class Project: Changing skills requirements to be defined in outcomes terms.

Classroom discussion

and decision making? [5]

UNIT STANDARD CCFO COMMUNICATING UNIT STANDARD CCFO DEMONSTRATING



Learning Activities Page no Delivery method Assessment Activities Assessment

Method

CCFO’s Covered

2 1 Class discussion created by the facilitator: The different methods of analysis.


Planning thoroughly ensures effective and efficient analysis of current skills and development of skills profile of an organisation. Identify any two (2) sources, analysis techniques and recording techniques that you will use when developing you organisations skills profile. [8]

Formative- exercise

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO COMMUNICATING

2 Class discussion created by the facilitator: methods of analysis that you use when developing a skills profile for your organisation.


LIST any five (5) methods of analysis that you use when developing a skills profile for your organisation. [5]

Formative- exercise

UNIT STANDARD CCFO IDENTIFYING

34

Facilitator: Analysising the skills profile of your organisation

Facilitation, Exercises; Classroom discussion

Find a skills profile of an organisation of your choice. Attach it to your portfolio. Evaluate whether it gives the accurate skills of that organisation and if it provides sufficient detail to further analysis and decision-making.

Summative UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO COMMUNICATING UNIT STANDARD CCFO DEMONSTRATING

5





Method

CCFO’s Covered

3 1 Discussion:How to get training and development needs for your organisation.


CASE STUDY: INTERNATIONAL COMPUTER COMPANY (ICC)

Read through the case study on appendix 1, and answer the following Questions:Define training and development needs in outcome terms and establish priorities for ICC. [10]

Summative-case study

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO ORGANISING UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO

2 Class discussion created by the facilitator: Steps for developing training and development plans.

35 Facilitation, Exercises;

Classroom discussion

Formative

COMMUNICATING UNIT STANDARD CCFO DEMONSTRATING

3 Class discussion created by the facilitator: the qualities for a good training and development plans.

4

5 37 Facilitation, Exercises; Classroom discussion

What are the implications for addressing the training and development needs? Include reference to Financial, Human and Physical needs.




noDelivery method

Assessment Activities Assessment Method

CCFO’s Covered

4 1 Class discussion created by the facilitator: Steps for developing training and development plans.


Identify stakeholders, decision-makers and strategists when developing a training and development plan. Briefly explain their roles. [10] (SO 4.1)

Formative- exercise

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO ORGANISING


What is the role of the external and internal learning providers in appropriately and effectively addressing the training and development needs? [6] (SO 4.4)

CASE STUDY: INTERNATIONAL COMPUTER COMPANY (ICC)

Develop ICC organisational training and development plan. Use the following format. [30]

Formative- exercise


UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO COMMUNICATING UNIT STANDARD CCFO DEMONSTRATING


4




UNIT STANDARD TITLE: Conduct an analysis to determine outcomes of learning for skills development and other purposes






Method

CCFO’s Covered

1 123

Class discussion created by the facilitator: The purpose and scope of the analysis.Class discussion created by the facilitator: different forms of analysis.Class discussion created by the facilitator: The different stakeholders of the analysis process.

54 -66 Facilitation, Exercises; Classroom discussion

Identify and briefly discuss the various forms of analysis that could be used in determining the outcomes of leaning. [15]

Identify the different sources of information that could be used in determining skills, knowledge and attributes required by people in relation to key roles and work processes. [5]

Formative- exercise

exercise


456

Class discussion created by the facilitator: ensuring the resources are available for analysis.

54 -7567- 7567- 75


CASE STUDY: SHOE BOX COMPANY

Read through the case study on appendix 1, and answer the following Questions:

1) Identify the stakeholders’ interest in the results of the analysis.

2) Provide a list of all resources that you need to ensure an effective analysis process.

3) Prepare a questionnaire or interview questions that you will use to gather information. Attach a copy in the portfolio. [10]

Summative UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO ORGANISING UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO COMMUNICATING

UNIT STANDARD CCFO DEMONSTRATING




Method

CCFO’s Covered

2 12345

Class discussion created by the facilitator: The purpose of any outcomes analysis method.Class discussion created by the facilitator: Group processes and group dymamics.

67- 83 Facilitation, Exercises; Classroom discussion

CASE STUDY: SHOE BOX COMPANYRead through the case study on appendix 1, and answer the following Questions:

1. From the organisational chart, identify the 10 participants that you will give questionnaires and/or interview.

Choose your friends/workmates to assume the roles that you have identified above. Issue them with the questionnaires and/or interview them. Attach the evidence of the survey into the portfolio. [15]







Method

CCFO’s Covered

3 1

2

3

Class discussion created by the facilitator: The outline of a skills matrix, and continual update of a matrix

84-95 Facilitation, Exercises; Classroom discussion


CASE STUDY: SHOE BOX COMPANY

Read through the case study on appendix 1, and answer the following Questions:

1. Draw up a skills matrix for the following levels in the department.

a. Managerb. Supervisorc. Admin Clerkd. Graphic Designer

NOTE: The outcomes should

be written in precise and meaningful language.


UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO ORGANISING UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO COMMUNICATING


The outcome statements should be presented in the "active verb - noun" format.

The matrix should be easy to interpret.

After you have completed the matrix consult other key stakeholders regarding usefulness, relevance, validity and size of the proposed Outcomes. Document the changes of their input.

[5]

Why is the importance of updating the matrix? [3] (SO 3, AC2) formative

What is the conventional way of presenting outcome statements? (SO 3, AC4) formative

456

Class discussion created by the facilitator: constructing good outcome questions.

84-95

78

Class discussion created by the facilitator: stakeholder involvement when developing a skills matrix.

84-95

UNIT STANDARD TITLE: Provide information and advice regarding skills development and related issues






Method

CCFO’s Covered

1 12

Class discussion created by the facilitator: the legislation and bodies that govern skills development in SA..Discuss the indicators of motivation in your organisation.

125-140


Identify and explain purpose of the legislation relating to skills development. [10]

Formative- exercise

UNIT STANDARD CCFO COMMUNICATING


3 125-140

Identify and explain the mechanisms through which the legislation provisions are implemented. [10] (SO 1, AC 3, AC 5)

Summative

45

125-140

Outline the purposes of the following bodiesa) National Skills Authority, b) Sector Education and Training Authorities, c) Education and Training Quality Assurance Bodies, d) Skills Development Planning Unit, e) Employment Services

[15]

exercise UNIT STANDARD CCFO COMMUNICATING


6 125-140

List the financing options relating to skills development. Briefly explain how they operate. [12]

assignment UNIT STANDARD CCFO DEMONSTRATING




Method

CCFO’s Covered

2 1

2

Class discussion created by the facilitator: tips and steps to follow when providing information.

148 - 163


Mr. Charles Makhoba, a CEO of an ICT company based in Soweto is concerned with the ways his company can increase the ICT skills of its employees and the also for people in Soweto in general. He needs clarification on the details of a Learnerships and also skills programs.

As a Skills Development Facilitator (SDF) provide information to Mr. C Makhoba, on Learnerships and skills programme. Highlight to him the best possible learning pathway and mechanisms for The employees People in Soweto community.

[20]

Summative-project



Specific Outcomes

Assessment Criteria Learning Activities

Page no

Delivery method

Assessment ActivitiesAssessment

CCFO’s Covered

Number number Method

3 1 Class discussion created by the facilitator: barriers in implementing skills development.

166-185


Identify the barriers to the implementation of the skills development plans. Suggest ways one can remove each barrier. [12] (SO 3, AC 1, AC 5)

Formative- exercise

Project

CCFO IDENTIFYING

2345

Class discussion created by the facilitator: how to provide skills development advise to an organisation.

166-185

Facilitation, Exercises; Classroom discussionFacilitation, Exercises; Classroom discussion

(SO 3, AC 2, AC 3, AC4,

AC5)

Find an article that talk about

the progress of skills

development in South Africa.

1. Attach the article in

the portfolio.



2. Outline the successes

and failures noted in

the article.

Suggest ways in which skills development in South Africa can be improved. [8]

UNIT STANDARD TITLE: Promote a learning culture in an organisation






Method

CCFO’s Covered

1 1234

Class discussion created by the facilitator: determining the learning culture in an organisation.

247-270


ACTIVITY 1 (SO 1, AC 1,

AC 2, AC 3, AC 4)

Find training and

development plans, reports,

interviews and/or

observations of your

organisation or department (if

you are part of a large

organisation).

1. Attach them to your

portfolio.

2. Analyse the

documents above and

determine the extent

to which learning is

needed within the

organisation across

levels of work.

NB: Your analysis

should include both

Summative- exercise



qualitative and

quantitative indicators.

From the above analysis, identify the learning culture in your organisation/department. Suggest how it is going to affect future organisations prospects. [5]

5 Class discussion created by the facilitator: contribution of learning and development to the attainment of organizational and individual goals.

247-270

Question 1 (SO 1, AC 5)

Discuss the potential of learning and development to the attainment of organisational goals. [10]

Formative- assignment

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO COMMUNICATING





Method

CCFO’s Covered

2 1

2

3456

Class discussion created by the facilitator: essential steps taken when promoting a learning culture.


ACTIVITY 2 (SO 2, AC 1, AC 2, AC 3, AC 4, AC 5, AC 6) Find training and development plans, reports, interviews and/or observations of your organisation or department (if you are part of a large organisation).

1. Define the promotion objectives of the promotion strategies in line with the analysis done in Activity 1.

2. Document the strategies in the following table

NB: your strategies should: be Sustainable be Relevant cater for various

categories of people and leaning needs

Be communicated to stakeholders for adoption. (Provide a proof from your

Summative-project







Method

CCFO’s Covered

3 1 Class discussion created by the facilitator: essential steps taken when promoting a learning culture.

247-270


Question 2 (SO 3, AC1) Identify and explain different ways in which you promote learning and development activities in your organisation.

Formative- exercise


23456

Class discussion created by the facilitator: essential steps taken when promoting a learning culture.

247-270


ACTIVITY 3 (SO 3, AC 2, AC 3, AC 4, AC 5, AC 6) Promote the learning culture strategy you developed in previous activity to your work colleagues.NOTE:

1. The promotional activities should emphasise the benefits of learning and development

2. The promotion is understandable

3. The promotion is aligned to the current skills profile of individual

4. The promotion activities are sustained according to the planned strategies.

Estimate the impact of the promotional strategies against

Summative- exercise



predetermined objectives.[10]

UNIT STANDARD TITLE: Conduct skills development administration in an organisation






Method

CCFO’s Covered

1 12345

Class discussion created by the facilitator: outline the steps to be followed when colleting and storing data.

202 -212


Activity 1 (SO 1, AC 1, AC 2, AC 3, AC 4, AC 5) Obtain your organisations’ data relating to skills development administration. Sources includes but is not limited to approved sector skills plans, workplace skills plans, individual skills plans, provider reports, impact reports and financial reports.Using the data you have collected answer the following Questions:

1. Was the data verified for accuracy when it was being captured?

2. What are your organisational policies and procedures regarding: a) Recording and

capturing of data?b) Updating data?

[10]

Summative Project

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO ORGANISING UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO COMMUNICATING

UNIT STANDARD CCFO SCIENCE

2 12345678

Class discussion created by the facilitator: how do we interpret and establish requests to retrieve and present information

202 -212 Facilitation, Exercises; Classroom discussion

Activity 2 (SO 2, AC 1, AC 2, AC 3, AC 4, AC 5, AC 6, AC 7, AC 8) CASE STUDY: INTERNATIONAL COMPUTER COMPANY.Read the Following Case Study in Appendix 1 and answer the following Questions.The company has appointed you as an external SDF. The Managing Director is concerned about the poor service and the lack of technical knowledge his Call Centre personnel (responsible for IT) has. He has requested you to:

a) Determine the skills gap the call centre personnel are facing. [10]

b) Come up with a Workplace skills

Summative-project



assessment Plan (WPS).





Method

CCFO’s Covered

3 1

2

3

Class discussion created by the facilitator: Problems related to the processing of skills development data

202 -212


Activity 3 (SO 3, AC 1, AC 2, AC 3)

1. Identify the problems one can encounter when processing skills development data. For each problem suggest some solutions and recommendations taking note of your organisations constrains.

2. Identify people in your organisation whom you will recommend solutions to improve skills development systems and procedures.

Formative- exerciseFormative- exercise



UNIT STANDARD TITLE: Coordinate planned skills development interventions in an organisation






Method

CCFO’s Covered

1 1

2

Class Discussion created by the facilitator: How to identify the Learning requirements of an organisation.

205-212


Source training and development plans or learning needs analysis from your organisation. Attach them in to your portfolio. [5]Form the documents above identify the learning requirements of individual/teams [10]

Summative project

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO ORGANISING UNIT STANDARD CCFO COLLECTING


3456

Class Discussion created by the facilitator: Establishing and confirming learning outcomes.

Class Project created by the facilitator: Matching learning requirements with organisational budget and resources.

205-212

What is the criterion your organisation uses when prioritizing employees learning requirements? [5]

Formative UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING




Method

CCFO’s Covered

2 1 Class Discussion created by the facilitator: Discuss options available implementing training and development plans.


Give tips your organisation should do when implementing training and development plans. [10]

Summative exercise

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO COMMUNICATING

2

3

Class Discussion created by the facilitator: Discuss factors considered when selecting an external learning provider.


Outline the criteria that your organisation uses when selecting a learning provider. [5]

Summative-project


4 Class Discussion created by the facilitator: Discuss factors one should consider to have a great training and development plan.

What is the impact of organisational structure in shaping leaning interventions? [5]

Formative-exercise


56

What are the factors one has to consider when scheduling interventions? [5]

Summative exercise





noDelivery method


CCFO’s Covered

3

1234

Class Discussion created by the facilitator: Discuss the factors that should be considered when coordinating learning interventions.

Class Discussion created by the facilitator: Discuss the importance of maintaining records.

205-212


Outline the benefits of coordinating leaning activities. [5]

Why is it important to maintain communication and records when coordinating learning activities? [5]

Formative- exercise

Formative- exercise

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO ORGANISING UNIT STANDARD CCFO COLLECTING


Specific Assessment Page Delivery Assessment Activities CCFO’s Covered

OutcomesNumber

Criteria number

Learning Activitiesno method

Assessment Method

4 1234

Class discussion created by the facilitator: Outline the steps done when reviewing and reporting on learning interventions.

205-212


Write a report reviewing the most recent learning intervention your organisation has done. [10]

Summative Project

UNIT STANDARD TITLE: Advise on the establishment and implementation of a quality management system for skills development practices in an organisation






Method

CCFO’s Covered

1 1

2

Class discussion created by the facilitator: discuss the valid sources that assist in the identification and interpretation of quality assurance

217-243


Source any 5 documents in your organisation that that indicates current national, sectoral and organisational quality assurance requirements related to skills development.

Attach the documents to your portfolio.[10]

Summative - project

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO COLLECTING UNIT STANDARD CCFO COMMUNICATING


34

Class discussion created by the facilitator: discuss quality standard ISO 9001-2000.

217-243


Source the quality standard ISO 9001-2000. Attach it to your portfolio of evidence. [5]Outline the requirements that it places on a documented management system. [7]Explain how ISO 9001-2000 can be applied to skills development practices. [13]

Summative - project

UNIT STANDARD CCFO IDENTIFYING UNIT STANDARD CCFO WORKING UNIT STANDARD CCFO ORGANISING UNIT STANDARD CCFO COMMUNICATING




Method

CCFO’s Covered

2 1

2

34

Class project created by the facilitator: drawing up plan a according to best planning practices to design a quality management system for skills development practices appropriate to the size and nature of the organisation.


CASE STUDY: INTERNATIONAL COMPUTER COMPANY (ICC)Read through the case study on Appendix 1, and answer the following Questions:Draw up a plan to be followed when designing a quality management system for ICC. [10]

NB: The procedure you include in

the plan should in line for the purpose according to ICC.

You should identify the personnel to be included in the Quality team that will be responsible to design a QMS.

Justify why you chose to include the number of people you included in you quality team.

Summative-project





noDelivery method


CCFO’s Covered

3 1 Class discussion created by the facilitator: discuss the stakeholders of a quality management system in skills development practices.

217-243


Identify the stakeholders of a quality management system in skills development practices. [10]

Formative- exercise


2 Class discussion created by the facilitator: define the key processes in the organisation that critically influence quality related to the skills development interventions.

217-243


Identify and define the key processes in the organisation that critically influence quality related to the skills development interventions. [15]

Formative- exercise


3456789

Class discussion created by the facilitator: discuss the qualities a good quality management system for skills development practices should have

217-243


Discuss the qualities a good quality management system for skills development practices should have. [7]

Summative-project






Method

CCFO’s Covered

4 1 Class discussion created by the facilitator: Discuss the stakeholders who monitors and evaluate the effectiveness indicators for skills development practices.

217-243


Identify the stakeholders who monitors and evaluate the effectiveness indicators for skills development practices. [10]

Formative- exercise


2 Class discussion created by the facilitator: Discuss the effectiveness indicators used to measure the effectiveness and impact of the skills development practices.

217-243


Identify and define the effectiveness indicators used to measure the effectiveness and impact of the skills development practices. [10]

Formative- exercise


34567

Class discussion created by the facilitator: Discuss the qualities of good effectiveness indicators used to measure the effectiveness and impact of the skills development practice.

217-243


Discuss the qualities of good effectiveness indicators used to measure the effectiveness and impact of the skills development practices. [5]

summative- project






Method

CCFO’s Covered

5 12345

Class project created by the facilitator: Assisting in the establishment of a quality management system for skills development practices.

217-243


CASE STUDY: INTERNATIONAL COMPUTER COMPANY (ICC)Read through the case study on Appendix 1, and answer the following Questions:

DEVELOP a quality management system that can be used by ICC, highlighting the information that you would advise the management regarding recourses and communication relating to QMS. [15]

Summative-project







Method

CCFO’s Covered

6 12345

Class discussion created by the facilitator: Class discussion: the steps you would carry to improve the quality management system for skills development practices with in your organisation.

217-243


Outline the steps you would carry to improve the quality management system for skills development practices with in your organisation. [10]

Formative - Exercise


sdf alignment matrix

Documents