sctc conference – annapolis 2018 managing technical projects€¦ · cpmp: certified project...
TRANSCRIPT
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SCTC Conference – Annapolis
2018
Managing Technical Projects
Dave Mailer
26 September 2018
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The Tree Swing
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❑ Why are we here?
❑ Why are technical projects different?
❑ The role of the consultant project manager
❑ Certification
❑ The 4C approach
❑ Learned the hard way
❑ Discuss ………………………………
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Lets Cover ……
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Why Bother?
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❑ 70% of projects fail [source: 4PM]
❑ The failure of IT costs the USA $50-$150 billion annually [source: Harvard Business Review]
❑ 57% of projects fail due to breakdown in communication [source: IT Cortex]
❑ Only 37% of teams in the UK reported completing projects on time more often than not [source: Wellingtone]
❑ 73% of US workers think that technology can never replace the human mind [source: PWC]
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The Quiz
??%
$........................
………………….........................
??%
………………….................
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❑ Governance
❑ Quality Assurance
❑ Project Assurance
❑ Resource
❑ Continuity
❑ Technical expertise
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Why are we asked to be PM?
But most importantly…………………………..
❑ To make the project happen
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❑ Technically complex
❑ Many stakeholders
❑ Rarely a turnkey project
❑ Many dependencies
❑ Not fully designed at contract stage
❑ Unique blend of technical, functional (user) and
business objectives
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CT Projects
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❑ Good Cop / Bad Cop
❑ Diplomat
❑ Magician
❑ Pragmatist
❑ Grafter
❑ Owner
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The role of the Consultant PM
❑ Juggler
❑ Banker
❑ Negotiator
❑ Perfectionist
❑ Decision Maker
❑ Leader
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❑ PMP: Project Management Professional
❑ CAPM: Certified Associate in Project Management
❑ CSM: Certified ScrumMaster
❑ CompTIA Project+ certification
❑ PRINCE2 Foundation/PRINCE2 Practitioner
❑ CPMP: Certified Project Management Practitioner
❑ Associate in Project Management
❑ MPM: Master Project Manager
❑ PPM: Professional in Project Management
❑ PMITS: Project Management in IT Security
❑ Certified Project Director
❑ CPM: Certified Project Manager (IAPM)
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Certification
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❑ Formal PM methodologies
● If you have to
But always…….
❑ Customise
❑ Enforce a structure to the project
❑ Secure the resources (supplier and client)
❑ Identify key milestones
❑ Manage expectations
❑ Be flexible – change happens
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Methodology
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Project Anatomy
o a study of the structure or internal workings of
something
Anatomy
o the branch of science concerned with the bodily
structure of humans, animals, and other living
organisms, especially as revealed by dissection
and the separation of parts.
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PM Basics
Set-up
Delivery
Closure
3-Phase Model The Iron Triangle
Quality
Cost
People
Time
Initiation
Planning
Execution
Monitoring and
Controlling
Closing
5-Phase Model
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The 3-Phase Model
Set-up
Delivery
Closure
3-Phase Model The Iron Triangle
Quality
Cost
People
Time
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❑ Project Initiation Document
● Scope
● Requirements
● Design
● Methodology
● Finance and Resources
● Governance and Authority
● Testing and Acceptance
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Set-up
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❑ Communications
❑ Project Controls
❑ Measurable deliverables / milestones
❑ Testing and Acceptance
❑ Training
❑ Early Life Support
❑ Handover
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Delivery
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❑ Closure Checklist
● Benefits and Outcomes
● Exceptions
● Documentation
● Finance
● Support
● Transition to BAU
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Closure
❑ Party…………………..
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❑ Keep them simple
❑ Match to the project
❑ Manage the project – not the tools
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Tools
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❑ Take Control
❑ RTFM – (insert specification / contract)
❑ Understand the solution and the challenges
❑ Don’t believe anything
❑ Don’t suffer fools
❑ Choose your battles
❑ Don’t care too much
❑ Keep control of the client
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Learned the hard way
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Discuss