scott a. fischer 9132 guadalcanal ct. blaine, mn · pdf filescott fischer it manager / sr. it...

Scott Fischer IT Manager / Sr. IT Project Manager

Online resume: http://www.ftinet.com/sfischer 1

Scott A. Fischer 9132 Guadalcanal Ct.

Blaine, MN 55449

Phone: 763-784-5639

Email: [email protected]

( http://www.ftinet.com/sfischer or Resume (Word document) / (PDF document) )

PROFESSIONAL SUMMARY

IT Manager/Sr. IT Project Manager specializing in information systems (IS) in Financial, Healthcare, Legal, Education, and Government

industries. As a member of the Project Management Institute (PMI), and Association for Information and Image Management (AIIM); I

have strong analytical and management skills which include managing/supervising various team members, Project Management Office

(PMO) and methodologies, gathering technical and business requirements, budgets, schedules, design, development, and deployment of

various systems to include: Enterprise Content / Document / Records / Image Management (ECM), Electronic Health Record (EHR),

Customer Relationship Management (CRM), complex Imaging (eliminate paper) and Workflow systems (automated business process

management), Document / Content Management, Internet/Intranet, Networking, and software engineering.

PROFESSIONAL EXPERIENCE

Cantel Medical (Medivators), Plymouth, MN. 2017

Sr. IT Project Manager (consultant) Provide overall project management support to deploy global ERP / SAP ServiceMax (SalesForce) solution to Europe. Duties include preparing project: Charter, kickoff presentations, PMO report, project plan, issues log, PMO reviews, weekly

Stakeholder/Leadership/Governance review, weekly core technology reviews, User Acceptance and System Performance Testing plans, Go-

Live Transition plan, etc. Applied technologies: Sage, ServiceMax (SalesForce), Master 2k, Jitterbit, Google docs, BaseCamp, MS Project, MS Excel, MS Visio, MS

Office, Windows 10, Zoom, Skype

State of Minnesota, St. Paul, MN. Dec. 2015 – Dec. 2016

Sr. IT Project Manager (consultant) Provide overall project supervision, management, direction, governance, and PMO compliance for matrix teams to deliver a business

solution responsible for the migration of approximately 1.9 million business documents/records/images from current legacy FileNet 4.01

Enterprise Content Management (ECM) system to new FileNet 5.2 ECM. Project included: reduce license costs, new best-practice, stand-up

new infrastructure, introduce new dedicated test environment (ATST), replace Workplace XT with new IBM Content Navigator (ICN),

redesign 11 Object Stores to 1 and security groups, and testing and training for ~160 internal and external users, new WebSphere (WAS),

upgrade Oracle 11c RAS to Oracle 12g, optimization of 4 Java Applications (CARDS, ComOnline, eFiling & eDockets).

Duties include preparing project: Charter, kickoff presentations, monthly PMO (Odyssey) report, project plan, issues log, Interoffice

Agreement(s)/Service Level Agreement (SLA), budget ($600K), RFO / Work order reviews, quarterly PMO reviews, monthly

Stakeholder/Leadership/Governance review, weekly core technology reviews, User Acceptance and System Performance Load Testing plan,

Go-Live Transition plan, etc.

Teams include working in conjunction with the following Business, Technology, and Vendor: State of Minnesota department of Commerce,

Public Utilities Commission, Board of Accountancy, Boards of: Architecture, Engineering, Land Surveying, Landscape Architecture,

Geoscientists and Interior Design, Department of Natural Resources (DNR), Office of Higher Education (OHE), Administration, Mn.IT

Commerce, Mn.IT Department of Human Services, Mn.IT Central, and IBM.

Applied technologies: IBM FileNet 4.01, IBM FileNet 5.2, IBM Content Navigator, FileNet Deployment Manager (FDM), FileNet

Enterprise Manager (FEM), Workplace XT, WebSphere 8.5.x, Oracle 11c/12g, Kofax, MS Project, MS Excel, MS Visio, MS Office,

Windows 7, SharePoint, Sciforma.

Alyx Technologies, (formally Information Management Consultants – IMC), Reston, VA, 2015

Sr. IT Project Manager Provide overall direction for national commercial clients implementing/delivery of complex and highly customized FileNet Enterprise

Content Management (ECM) solutions. Provide project/task supervision and management for members of the project team, budgets, and

provide interface and status to client project management or equivalent counterpart. Plan and schedule task delivery throughout all

implementation lifecycle phases while working in conjunction with VP of Sales, IT Director, Business Analyst, ECM Architects, Engineers,

and India Global Services. Client engagements include: State of Connecticut, University of Connecticut, Federal Reserve Bank, US Bank

(POC), and FIS Global (RFI/RFP).

Applied technologies: IBM FileNet 5.2, Content Navigator, IBM Forms, FIMO/NMO, FileNet Deployment Manager (FDM), FileNet

Enterprise Manager (FEM), Workplace XT UI, DataCap v9, Websphere 8.5.5, Case Manager, StoredIQ, Watson Analytics, NaperSoft, MS

Project, MS Excel, MS Visio, MS Office, Windows 8.

mailto:[email protected]

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WellsFargo, Minneapolis, MN, Feb. 2014 – Mar. 2015

Implementation Technical Lead / Sr. Project Manager (consultant) Duties: Work performed within TOG Imaging Services Group (Imaging and Content Management Platform | ICMP). Serves as a senior

leader within the Imaging Services Department to drive, document, maintain, and manage detailed implementation plans. Must be a savvy

leader with strong communication and delivery skills - able to operate with minimal direction. Accountable for partnering with the Imaging

Project Team, Project Managers, and Lines of Business to drive detailed implementation planning, coordination within and across the teams,

prepare and maintain plans and related artifacts; drive delivery, issues management, and communication. Provides matrix leadership to

cross-functional teams to accomplish project tasks and goals. Collaborates with project managers to define projects / goals, design the

appropriate change focused communications and identify the learning business process model and/or timing/bundling for implementations.

Assists in determining size, scope, impacts, risk, budget and strategy. Prepares and distributes weekly status for the project team and senior

management. Provides consultation, requirements, tools, direction and oversight to business units performing their own solution preparation

(for less complex projects) to ensure standards are met.

Applied technologies: IBM FileNet (CE, PE, Bravia), Xenos, Kofax STAMP, MS Project, MS Excel, MS Office

FICO (Fair Isaac), Roseville, MN, Aug. 2013 – Nov. 2013

Implementation Technical Lead / Solution Consulting In March, 2013 Entiera Inc. merged with FICO. Work performed within Marketing Solutions group, responsible for client specific

deliverables including planning, managing, and implementation of Cloud / software-as-a-service (SAAS) web-enabled multi-channel (SMS,

IVR, Email, etc.), interactive communication Campaign Management applications.

Applied technologies: Customer Dialog Manager (formally Entiera Inc.), Customer Data Integration (ETL framework including SQL Server

Integration Services – SSIS, and Alteryx), Jaspersoft, Adeptra, Vertica

Medtronic, Mounds View, MN, Aug. 2012-July 2013

Sr. IT Project Manager / Technical Delivery Lead (consultant) Working within Business Intelligence group, responsible for managing execution and delivery of new strategic SAP 7.3 BW HANA (multi-

node – 6 Terabytes memory resident database (Global Sales and Reporting for Asia, Latin America, Europe and North America Packs-4000

adhoc report users and 2500 webi-workbook users) - budget ~10 million, ODS to Clearview data migration - budget ~800K, and SAP

System Landscape Transformation (SLT) - budget: ~200K. Following Project Management Agile/SDLC methodologies (including budget,

risks, scope, and status – IT Mgr., Program Mgr., IT Director, Sr. IT Director, CIO, and Business Partners), provide guidance and day-to-day

direction for an experienced team of data architects, ETL developers, process team (testers), vendors (IBM, SAP, Cisco, CDW, EMC, etc.),

quality analysts, PMO, Release Mgmt., Infrastructure, Security, Portal, Business Objects, BASIS, and offsite/near shore/offshore resources.

Applied technologies: SAP NetWeaver BW 7.3 running on HANA (multi-node), SAP ECC, SAP BICS, ABAP, SSO, STS/STN, Universes,

BEX, Siteminder, BO 4.5, Informatica, SharePoint, MS Office, MS Project (enterprise), Solution Manager, and HP Quality Center.

Express Scripts, Eden Prairie, MN, 2012

IT Project Manager (consultant) Project Manager (consultant) working within PMO, responsible for managing day-to-day software fixes/tickets for Medicare D program.

Essential Functions: Present project status and related information both verbally and in writing to executive staff, business sponsors and

technical staff to ensure that all of IT and its business clients understand current status and the issues effecting success. Meets with business

management to determine solutions to business problems. Defines project scope and objectives. Develops preliminary project plan and

design, determines necessary resources, and project timeline. Assigns individual responsibilities and acts as a management resource for

project team members. Responsible for delivery and success of assigned projects. Optimizes results within business and time constraints.

Leads meetings with project team to assess status and resolve issues as they come up. Reviews and tracks status of project and deliverables

and provides project updates and ongoing cost analysis to IT and business line management. Conducts presentations regarding project status

and current issues. Provide assistance to IT team members with issues needing technical expertise or complex systems knowledge. Mentor

team to improve their understanding and skill and ensure they are familiar with resource materials available. Ensures adherence to project

management process and project documentation standards. Develops project cost estimates and manages budget throughout projects. Works

on special projects as assigned.

Applied technologies: AS400, VPMi, ARC, Microsoft Office 2010, MS Project.



Ecolab, St. Paul, MN, 2011

Sr. IT Project Manager (consultant) Project Manager (consultant) responsible for replacing current mobile service management applications (eStat and ProScan) – Business

Process Re-engineering (BPR), with new strategic third party web-enabled / mobile solution (Astea Alliance) including: Contract

Management, Field Service, Contract Center, Master Data Maintenance, Financials, and Reporting and Analysis.

Duties include: day-to-day management of IT resources (including resources in Mumbai, India), data migration and integration, Telephone

(CTI-Avtex), Security, Testing (Functional, UAT, Regression, and Performance) – using HP Quality Center Tool, Infrastructure (GPO),

Mobile Device Management, plan, execute, control and close processes within the project life cycle. Works closely with the program

manager and project manager (business) to manage project scope, budget, time-line and approach, manage resources, assign individual

responsibilities, and facilitate project execution. Uses industry recognized best practices and Ecolab application development methodology

to ensure project success.

Applied technologies: Motorola Symbol, N-tiered Platforms, AS/400, Astea, eStat, ProScan, Afaria (mobile device management), Avtex,

integrated Active Directory (AD) Single-Sign-On (SSO), HP Quality Center, TIBCO, Telogis, CTC Market Segments, BI Reports, MS

Office (Project, Excel, PowerPoint, Visio, Outlook, SharePoint). Budget: ~$9.0 million dollars.

Allina Hospitals and Clinics, Minneapolis, MN, 2010

Sr. IT Project Manager (consultant) Responsible for providing IS Excellian (Epic-Ambulatory) project management support for $6 million dollar new medical home model

funded by Robina Foundation. This grant will be used to determine a new strategy that combines electronic health/medical records (EHR),

contracts between patients and doctors, and the skills of care guides and care managers to improve health and reduce costs. Additionally,

create new Minnesota Department of Health (MDH), Risk Stratification Tool allowing Nurses/Care Managers to tier high risk patients who

qualify as needing to be care managed (due to Hypertension, Diabetes, Chronic Heart Failure, Vascular, Pneumonia, Depression, and

Asthma). Provide project management support associated with new wireless bedside Sodexo Hospital Food Service (At Your Request –

Room Service Dining).

Duties include: day-to-day management of IT resources/workgroups including Project Coordinators, Business Analysis, Trainers, business

and technical requirements, oversee workflow analysis, budgets, project plan, resource staffing, vendor relations, design, development,

testing, training, procurement, certification, bi-weekly PMO updates, and monthly Executive Steering Committee presentations

Applied technologies: Clarity (CA)/PRIMO, Epic Ambulatory (EpicCare), Clarity Reports, Reporting Workbench, Epic

flowsheets/navigator/Best Practice Alerts/SmartPhrases/Level-of-Service (LOS), Epic Scheduling, Epic Customer Relationship Management

(CRM) module, Epic MyChart, Revenue Cycle Management, food services bar-coding, and wireless bedside tablets.

WellsFargo Wealth Management Group (WMG), Minneapolis, MN, 2009-2010

Sr. IT Project Manager (consultant) Responsible for providing IT project management support for Wealth Management Group (WMG) and merger activities associated with

Wachovia including multiple work-streams (e.g. Broker dealers, Compensation, Commissions, Brokerage Referrals-Wealth Producers, Bank

Brokerage-Retail, Client Relationships, and Managed Money Referral).

Specific duties: Directs and monitors all activities for highly complex, high risk, strategic technology-based projects from initiation to

delivery. All projects cross platforms, applications, and/or business lines. Works with business partners to develop technology concepts,

requirements, design alternatives, project schedules, and costs for new systems initiatives. Plans and directs highly complex program

schedules and budget, monitoring project status in comparison to cost/time projections. Provides consistent and comprehensive status

reports, project updates, and ongoing cost analyses, significant issue management/ resolution and communication, usually at the executive

levels. Provides direction to all related technical project management staff while serving in the primary project leadership role.

Applied technologies: Stamp, Agile, BRD, PDD, FSD, PlanView, JIRA, SharePoint, MS Project, STARS, i-COMP, GL, Shaw, Hogan, and

IM& T Datamart.

University of Minnesota, Minneapolis, MN, 2007 - 2010

Sr. IT Manager / Principal Systems Project Manager Principal Systems Project Manager responsible for leading large group / departmental efforts (~500+ clinical staff / 364,000 patient records /

~300 operatories) to replace or enhance major business, financial, and technology healthcare applications for the school of: Dentistry,

Nursing, Medicine, Veterinary Medicine, and Pharmacy. Duties; manage staff resources, vendor management, develop formal project

proposals, plans / tasks (work breakdown structure), evaluate software products and applications, systems analysis and design of information

systems to improve and streamline workflow processes, follow Software Development Life Cycle (SDLC) methodology, and participate on

Information Technology Task Force to implement various initiatives upon the direction of Chief Administration Officer. Work performed in

conjunction with AHC and OIT.

Applied technologies: various mainframe (Oracle/COBOL) and N-tier platforms, Windows XP, Windows 2003/2008 Server, VMware 4.0,

axiUm Clinical Management system (EHR: Patient registration, chart tracking, scheduling, recalls, dispensary, imaging, Periodontal

charting, lab tracking, Financials, reports, Insurance/Claims, Research, etc.), Emdeon, PeopleSoft, PACS, DICOM, Dolphin imaging, Kodak

Dental Systems, GE imaging , CBCT Cone Beam imaging (Radiology), Crystal Reports XI, eForms (EPR), Patient Chart and Dispensary

check-in/out bar-coding (Label Matrix / Code Corp), MagTek Swipe-card, Topaz e-signature pad, sterile keyboard technology, deploying

web-enabled (IIS 6.0 / .Net), Oracle 10g based clinical information systems, eventually including paperless medical imaging recordkeeping

solution(s).



Ecolab, St. Paul, MN, 2006

Sr. IT Project / Program Manager (consultant) Sr. IT Project Manager (consultant) responsible for integrating new strategic third party web-enabled imaging and workflow software into

existing Accounts Payable (AP – PO, Non-PO, and Freight) process in preparation to increased volumes and ability to scale AP globally to

include new acquisitions, and provide a centralized method allowing quick access to all spending data for North America, and later global

expense information. Duties include: day-to-day management of IT resources including other Project Managers, business and technical

requirements, budgets, project plan, resource staffing, vendor relations, design, development, testing, training, procurement, certification,

and Sr. Management presentations.

Applied technologies: FileNet P8 3.5x (capture, AE, CE, PE), SQL 2000 Enterprise Server, Enterprise Rightfax, DataCap OCR, Informatica,

ETL, CAS, Kodak Scanners, and client XP Professional (~575+ concurrent web based users). Budget ~$3.0 million dollars.

McKesson Medication Management, Brooklyn Park, MN, 2005 – 2006

Technical Analyst / Project Manager (consultant) Provide technical analysis and project management leadership deploying an imaging and workflow solution for new 24/7 Pharmacy call

center in compliance to Joint Commission on Accreditation of Healthcare Organizations (JCAHO) to include: overall technical

requirements, design, implementation, test lab, support, strategic planning, project plans, project financials, manage issues, teamwork,

presentations, and status reports to Sr. Leadership / VP Executive Committee team.

Primary responsibilities included rollout of new business imaging and workflow solution for 24/7 Pharmacy. This project includes;

corporate teamwork and collaboration with McKesson Provider Technologies (MPT), Corporate Information Technologies (CIT), and

McKesson Medication Management (MMM); core team members; Product Mgr., Legal, Finance, HR, Sales & Marketing,

Facilities/Property, Security, and IT. Scope of work; deploy a national solution to improve efficiency of acute care hospital based pharmacy

operations.

Applied technologies: MedDirect, BisCom Fax Server, Pharmacy Information Systems (PIS), Windows NT/2000 server, SQL, .Net

framework, crystal reports, and Windows 2000 Professional client. Projected budget: $1.0 million dollars.

WellsFargo Home Mortgage, Minneapolis, MN, 2004 –2005

Sr. Program/Project Manager Responsible for providing Imaging project management support for Fulfillment Services Strategic Initiatives (FSSI) to include: change

leadership, strategic thinking, customer focus, diversity, engage and manage resources, and manage communications, costs, schedules,

scope/requirements, issues, relationship savvy, and status reports to Sr. VP / Executive Management. Project governance was performed in

adherence to Fulfillment and Enterprise Project Management Office (PMO). Other work includes new strategic mortgage solution design

and architecture for electronic loan folder (ELF).

Primary responsibilities included rollout of new strategic web-enabled imaging solution for Emerging National Markets Program (EMNP).

This project includes; managing approximately 8 project managers including subproject team members, business / customer – 36 users,

deployment of Kofax capture solution, Windows XP Professional client, FileNet Image Manager Services, FaxCom-to-image, and

automated conversion of mainframe reports (pcl) to tiff group 4 images. Projected budget: $1.2 million dollars.

ING, Insurance, Banking, Asset Management, Minneapolis, MN, 2001- 2004

Sr. IT Project Manager Responsible for providing web-enabled imaging and workflow project management support to include: project charters, business

requirements, Cost Benefit Analysis (CBA), budgets, project plans, resource management, daily production support, vendor relations, and

management presentations. Primary responsibilities included developing, managing, and execution of initiatives within a multi-year, multi-

million dollar call center Program consolidation of various life insurance products and services from around the country (Atlanta, Hartford,

Minnesota, and Denver) to Minot, ND Service Center. Other imaging and workflow project highlights include: Optika Acorde (Stellent /

Oracle), AWD, and IBM OnDemand upgrades, ReInsurance Document Management project, Employee Benefits and Washington Square

Securities Inc. paperless project, Atlanta ING Investment Management Mortgage Services and Security Operations paperless projects,

consolidation and retirement of various tactical solutions with enterprise strategic solutions and products. Project governance was

performed under Enterprise Project Management Office (EPMO – eLabor/Clarity/SDLC/RUP).

BlueCross BlueShield of Minnesota, Minneapolis, MN, 2000

Sr. IT Project Manager Responsible for providing project management support to include: project charters, requirements, budgets, interviewing, staffing, vendor

relations, design, development, procurement, certification, presentations, and deployment of various imaging and workflow initiatives.

Primary activities include design and architect enterprise workflow-web-enabled (e-business-portal) architecture (framework/blueprint) and

infrastructure to support: Telephony (VRU/CTI), Claims, Membership, Billing, Benefits, Enrollment, Underwriting, Adjudication, Life,

Dental, Finance, and remote offices.



RCM IT Solutions, Minneapolis, MN, 1998-1999

Sr. IT Project Manager (consultant) Project Manager/Analyst responsible for providing project management support to include: gather requirements, budgets, interviewing,

hiring, staffing, design, development, procurement, certification, and deployment of various systems. Other activities include executive

summaries, costs, and schedule to deploy a requirement’s management framework using Rational.

Medtronic: Systems Project Analyst

Founded in 1949 in Minneapolis, Minnesota, Medtronic today provides products and services throughout the world treating more than

1.5 million people each year. Medtronic produces therapeutic medical devices including pacemakers, mechanical and tissue heart

valves, angioplasty catheters, spinal-cord stimulators, drug infusion pumps and surgical equipment. Provide Business Analyst services

that will review and recommend viable options, solutions, and costs that would improve those processes and procedures associated with

the permanent archive storage and retrieval of Product Device information (paper) currently being stored onto microfiche. Applied

technologies include SHERPA, AS/400, NT, Windows 95, and Documentum. Projected budget: $1.0 million dollars.

Pillsbury: Project Manager

Pillsbury, founded 1850, sells food service products including flour; baking mixes; prepared dough products; fresh, frozen and canned

vegetables; side dishes; frozen pizza and pizza snacks; and toaster pastries. Pillsbury employs approximately 16,000 employee with

annual revenues of approximately $5.2 billion. Co-manage those processes, policies and procedures for ensuring Procurement in

Process for Y2K compliance and adherence for 39 plants located throughout the world.

Green Tree Financial Corporation: Systems Project Analyst

With finance receivables in excess of $30 billion, Green Tree Financial Corporation is a leading diversified finance company with

nationwide operations serving customers in the consumer finance, commercial finance, and insurance markets. Provide Business

Analyst / Project Management services that will deliver a FileNet (Panagon) Imaging, Optical Character Recognition (OCR), and

optical storage and retrieval solution that will reduce the time it takes to process dealers’ credit applications. By reducing the time

commitment to dealers, this will allow Green Tree to process more applications at a reduced rate per application. Also, ultimately,

Green Tree expects to minimize maintenance costs associated with fax equipment, minimize headcount in the areas of data entry, and

minimize the office space required to house staff. Projected budget: $1.0 million dollars.

DoxSys, Bethesda, MD, 1997- 1998

Sr. IT Project Manager Provide overall direction for national system implementation/delivery of complex and highly customized web-enabled document

management and workflow systems (ViewStar), for the federal government and commercial clients. Provide project/task supervision and

management for members of the project team, and provides interface and status to the customer’s project management or equivalent

counterpart. Plan and schedule task delivery throughout all implementation lifecycle phases. Specific duties include: working in

conjunction with Systems Engineer and Account Executive (RFP, Business Process Re-engineering, gather, document/validate functional

system requirements, system delivery plan, prepare Project Plans, monitor ongoing project cost and revenue).

Pennsylvania State Employee Retirement System (SERS) – Harrisburg, Pennsylvania

National Award Winner: Certified Document Imaging Architechs (CDIA) System Integration Award from the Computing Technology

Industry Association (CompTIA). CDIA certification is a nationally recognized credential acknowledging competency and

professionalism in the document imaging industry. CDIA candidates possess critical knowledge of all major areas and technologies

used to plan, design and specify an imaging system.

The Pennsylvania State Employee Retirement System (SERS), located in Harrisburg, PA, in the County of Dauphin, Commonwealth of

Pennsylvania, provides benefits services to more than 195,000 members and manages more than $20 billion in pension assets. SERS

is responsible for administering the plan in accordance with the intent of the General Assembly as well as administering payment of the

states’ employee and retiree benefits. Responsibilities includes managing the deployment of an imaging and workflow system

(ViewStar) to eliminate the distribution of paper documents throughout the process while ensuring that the electronic documents are

properly tracked, secured, archived, and readily available for verification. Applied technologies include ten NT 4.0 file servers, Oracle

7.3 database, VS 5.0, IIS Intranet, OnNet emulation to legacy system, Phillips optical jukebox storage and retrieval, 7 WAN sites, and

90 production and 20 causal client NT 4.0 workstations. Budget: $2.3 million dollars.

Food and Drug Administration (FDA) –Rockville, Maryland

Conduct requirement’s analysis to determine the best solution and methodology for implementing an automated Voucher Tracking and

Accounts Payable system. The solution will incorporate existing Agency information systems and architecture to minimize costs and

maximize end user skills. Develop a methodology to provide comprehensive procedures and documentation and provides a framework

for the entire process from initial requirements analysis through implementation and ongoing support. Deliverables include:

Requirements Planning and Analysis, Functional Design (FSD) Document (topics: Functional Requirements, System Application

Definition, Platform Architecture), System Delivery (SDP) Document, customer signoff.

Pennsylvania Higher Education Assistance Agency (PHEAA) – Harrisburg, Pennsylvania

Student loan processing that will reengineer a paper-based system with an automated image based – workflow (ViewStar) process

deployed via client/server technology (330 users, NT 4.0, MS SQL dB, HP optical jukebox, fiber ATM Token-Ring backbone).

Budget: $2.2 million dollars.



Strategic Planning and Analysis

In addition to primary job responsibilities, additional duties include: proposal writing (RFP), become trained and evaluate

Kodak/Eastman/Wang product as alternative strategic partner and submit extensive presentation to senior management, and research

telephony market as proposed business strategy to integrate workflow-telephony into core product.

PRC, Fort Snelling, MN, 1995-1996

Staff Engineer/Information Systems Specialist Sr. - United States Postal Service (consultant) Project / Team leader responsible for providing national project management support to include: gather requirements, budgets, interviewing,

design, development, procurement, certification, and deployment of the following systems:

Management and Employee Development LAN Implementation

Deployment of three Local Area Networks (LAN), located in Memphis TN, Oakbrook IL, and Los Angeles CA, that will allow access

Human Resources and Labor Relations Intranet Distributed Information System

Human Resources and Labor Relations Distributed Information System that will manage, organize, and secure the distribution of

information (via Intranet) to allow sharing of information, rapid search and query of information, integration of data to and from

existing system (60 gig.), redeployment of existing database (Oracle transparent gateway), and serve as a single-point of reference to the

distribution of information.

Injury Claims Administration

Establish a proactive case management system to track all injury claims receiving compensation. This system will reengineer a

paper-based system with an automated image based - workflow process deployed via client/server technology in conjunction with a

national data repository to include Safety and ICCO.

Dispute Tracking and Analysis System

Establish a Dispute Tracking and Analysis System (DTAS) that will manage, track and provide analysis for case management

professionals working in the alternative dispute resolution (ADR) field nationwide - to include counseling, conciliation, mediation,

arbitration, as well as litigation.

Unisys Corporation, Roseville, MN, 1990-1995

Product Information Analyst / Software Developer / Network Administrator Responsible for designing, developing, and implementing software programs to enhance the productivity and manageability of publication-related needs. Applied technologies include; Standard Generalized Markup Language (SGML). Other responsibilities include local area network (LAN) administrator (Unix/NetWare) and PC (DOS) hardware maintenance and support, and documentation.

Control Data Corporation, Arden Hills, MN, 1986- 1989

Software Writer

Responsible for documenting technical software applications developed by Control Data Corporation manufacturer of mainframe computer systems for use in scientific, manufacturing, educational and technical environments. Wrote, maintained and revised user and site-analyst manuals documenting NOS and NOS/VE (platform) operating system concepts and commands. Maintained databases of command descriptions, diagnostic messages, and executable on-line HELP commands. Researched, revised and wrote manuals that adhered to standard CDC publications guidelines. Worked in conjunction with Development to understand feature-related content and to determine acceptable milestones for projects to meet established release dates.

PROFESSIONAL AFFILIATIONS Tanzania, Africa Missionary trip 2016 Minnesota Department of Health (MN e-Health) City of Blaine, Citywide Comprehensive Plan 1998 to 2020 Internet Web Service Provider Project Management Institute (PMI / PMP) Member #145442 Association for Information and Image Management (AIIM) Certified Document Imaging Architect (CDIA) Certified Optika (Stellent / Oracle ) Content/Document Imaging & Workflow Certified ViewStar (eiStream) Content/Document Imaging & Workflow Certified Eastman Software / Kodak/Wang Content/Document Imaging & Workflow

AWARDS / HONORS Total Quality Achievement for Excellence National Award Winner: Certified Document Imaging Architects (CDIA) System Integration Award from the Computing Technology

Industry Association (CompTIA). CDIA certification is a nationally recognized credential acknowledging competency and professionalism in the document imaging industry. CDIA candidates possess critical knowledge of all major areas and technologies used to plan, design and specify an imaging system.

EDUCATION University of Minnesota, Minneapolis MN B.S. Education University of Minnesota, Minneapolis MN B.S. Training and Development



PROFESSIONAL TRAINING / SKILLS

FORTRAN Programming PASCAL Programming ASSEMBLER Programming C Programming C ++ Programming Visual C++, MFC PASCAL++ Programming VB.net Programming HTTP/HTML SGML/XML JAVA, Networking AWT API Rational Rose / Requisite Pro / UML

/ RUP Windows 2000 Professional Windows XP, 7, 10 MS Office 2010 / 365 MS Project, Excel, Visio,

PowerPoint, Word Windows 2000 - 2006 Server Windows Media Server 4.1

Helix Media Server Plex Media Server Serviio Media Server Folio – Infobase

WD MyCloud (NAS) ServiceMax (SalesForce) WestLaw (legal software) Microsoft MySQL 2005 (MSDE) ViewStar (Imaging Workflow 4.3.1)

ViewStar RapidStart/RapidBPI Web Metrix ASP / ASP.net .Net Framework Staffware Workflow IBM ManageNow IBM OnDemand Optika Acorde Imaging (Stellent / Oracle) eCapture Scanning/Indexing

IBM AWD Imaging & Workflow

Kodak/WANG / Eastman Software -

Open/Image, Open/Workflow Sony Optical Jukebox FrontPage IBM FileNet P8 5.2 (ECM), Content

Navigator, DataCap, Websphere 8.5.5, Napersoft, Kofax

Viewpointe (imaging – Check 21 Act) Ariba eProcurement system

MedDirect Imaging & Workflow (Ultimus)FrontPage Server Extensions

Hewlett Packard Jukebox MAPPER Usage NOS, NOS/VE, CYBIL Code Inspection Training Total Quality Improvement OS 2200 / Unix -System Advanced II CAD System Tektronics 4045 (CAD) Tibco ViewPoint (On-Demand) MS Visual Web Developer Optical Character Recognition

(OCR/OMR) MS Terminal Services/ VMWare FTP/TCP IP Novell Brainshare 2001

PMBOK, SEI, ISO 9000, TQMP,

SUMMIT, PMI, AIIM, SDLC, Google

Docs, Basecamp, Agile

Resource Management Tool / eLabor

(RMT), Clarity

SharePoint, PlanView, STAMP, JIRA,

PMUWS

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