score symposium-hiring & training a high-performance team 2016-03-15r1

HIRING AND TRAINING A HIGH-PERFORMANCE

TEAMSCORE Small Business Symposium

Presented by Ray Madaghiele

March 15, 2016

Copyright 2016, Business Energizers, a division of Transformational Learning Center • (480) 495-7152 • www.BusinessEnergizers.net

AgendaHow to attract and select the right and perfect people for your team by…assuring resonance and passion with your

“Big Why”infusing your culture with lofty behavioral

valuesassessing team member fit and training

needs using the A.S.K. success triangle


AgendaHow to build a synergistic team that strives to deliver exemplary service by…creating a culture of O.W.N.E.R.S.H.I.P. and

self-accountabilityunderstanding the natural, dynamic Cycle of

Teamsestablishing Declarations of Understanding

that strengthen team member relationships and communication

formulating Individual Development Plans that encourage continuous improvement


CIRCLE OF SUCCESS


Circ

le o

f Suc

cess

Planning

Staf

fing

Teambuilding

Proc

esse

s

Core PurposeCore Values

Goals

& Ac

tion

Plan

s

Mis

sion

& V

isio

n

Clear Roles

Clear Responsibilities

Right People

Right Fit

AccountabilitiesRight Procedures

Right Systems

Right Measurements

Right Training

Com

mun

icat

ion

Coa

chin

g &

Men

torin

g

Right Thinking112 23 34 4 556 67 78 89 9

N

E

S

W

XX

X

X

X X X XX

X

X

XX

XXX


How to attract and select the right and perfect people


CORE PURPOSE

•What’s the Core Purpose of your organization? •Why is your organization here? •Why does your organization exist?

Remember when you first got excited about the idea of starting your own business—when you got goose bumps just thinking about it?


CORE VALUES

•How do you choose to treat each other? •What do you choose to stand for?

“Values are your guide for weathering ethical dilemmas. They become the fabric for weaving good sound decisions.”


A.S.K. TRIANGLE ASSESSMENT

Attitude

Knowledge

Skills

What are important traits for a successful

team member?


THE POWER OF ATTITUDE

“Attitude is more important than the past, than education, than money, than failures, than circumstances, than successes, than what other people think or say or do. It is more important than appearances, giftedness or skill.It will make or break a company, a school, a church, a community or a family.”

~ Charles Swindoll


How to build a synergistic team that strives to deliver exemplary service


O.W.N.E.R.S.H.I.P. PRINCIPLESOptimismWe AttitudeiNnovativeElevateResponsibilitySolution-FocusedHelpfulIntegrityProductivity


DECLARATION OF UNDERSTANDING• How we choose to treat each other… What we

can count on each other for… • What are your desires and expectations of your

team’s performance?• What is your team’s desires and expectations of

your performance?


INDIVIDUAL DEVELOPMENT PLANS

• Professional goals (tied to your organization’s strategic plan)• Personal Development Goals• Coaching and Mentoring Opportunities

“Give everyone a vested interest in the success of your organization.”


SCORE SYMPOSIUM SPECIAL!

20% Discount on Ray’s Print Book

Go to www.EnergizeYourBusiness.biz and enter the Discount Code YENN9R4C at checkout

10% OF THE BOOK’S PROFITS ARE DONATED TO THE SCORE FOUNDATIONCopyright 2016, Business Energizers, a division of Transformational Learning Center • (480) 495-7152 • www.BusinessEnergizers.net

THANK YOU!HIRING AND TRAINING A

HIGH-PERFORMANCE TEAM

SCORE Small Business SymposiumPresented by Ray Madaghiele

March 15, 2016


score symposium-hiring & training a high-performance team 2016-03-15r1

Documents