Schedule of Events8:00am – 8:45am Attendee Check in, Registration and Breakfast Buffet8:45am – 8:50am Welcome and Opening Announcements8:50am – 9:50am General Session: “How To Accomplish More Everyday”, David JakieloDo you find yourself challenged to keep up with items in your in bin? Do you need more than one sheet of paper for your to do list? Are the numbers of emails you receive daily causing your computer to crash? If you answered yes to any of these questions this seminar will teach you tips and techniques that will allow you to effectively prioritize, delegate, reduce stress and eliminate clutter.

9:50am – 10:15am Networking Break10:15am – 11:15am Breakout Sessions (choose one)Breakout 1. “Managing Multiple Generations”, David Jakielo For the 1st time in our workplaces we have employees spanning FOUR generations and we must learn new skills to effective lead today’s workforce. We’ll examine how to successful communicate, motivate and lead each generation.Breakout 2. “The Technology of Revenue Cycle Management” Cindy BlaneWe will walk through each phase of the revenue cycle and discuss best practices along with technology aides that could assist with the efficiencies in the process. Our objective will be to offer a lively group discussion on processes that participants as well as speakers have experienced to allow participants alternative solutions to their existing issues with revenue cycle management.Objectives:• Participants will participate in

problem solving and best practices exchange of information

• Participants will learn best practices throughout the revenue cycle process

• Participants will learn more about how technology can complement their process

11:15am – 12:15pm Breakout Sessions (choose one)Breakout 1. “Patient Centered Communications”, James Larson We’ll explore the multitude of communication channels linking us with our patients and the dazzling array of communication technologies available to us. We’ll walk through a typical patient experience and map all the communication touch-points. Then we’ll do some ‘value stream mapping’ to see how our patient communications can be more effective. Finally, we’ll envision a better future for patient communications.Objectives:• Attendees will learn something new about patient

communication channels and technologies.• Attendees will gain the understanding of and ability to apply

work-flow mapping and ‘value stream mapping’ to patient communications.

• Attendees will be inspired to apply what they’ve learned in their own practice to improve patient communications.

Breakout 2. “Look Who’s Talking; “Working Together in a Non-Interoperable World”, Robin BoueHow to communicate in a world where interoperability is a hope for the future but not a current reality. The Dream – Electronic Health Record Systems that could communicate. Communication is always challenging wither it is in a personal relationship, professional relationship or between or among organizations or technologies. Just a few years ago we were all told by the experts that we would be inter-operable from a technical standpoint. That means that all electronic health records could and would be shared by all healthcare providers. The goal, of course, was that patients could go from provider to provide - from their primary care physician to their specialist, to a hospital, l to a physician where they would all get the same medical information and allow medical professionals to analysis the data and provide helpful and life changing recommendations. In the dream these systems would automatically sync up with the latest doctor visit, lab results, MRI or even behavioral health visit to provide the patient and professionals with the best strategy for action which in turn enhances the patients’ health and life.The reality is that today’s world includes electronic health record systems that operate primarily inside healthcare providers and their hospital networks. Although electronic records are a step in the right direction we are a long way from the vision of healthy happy lives created by an interoperable world.Objectives:• What is interoperability?• Why is there a problem?• What are the barriers to interoperability?• How can we overcome them?• What is good about the ‘creative tension’ that we are

experiencing between where we are and where we need to be?

• What is the answer?• What can you do today to get one step closer to the solution?

David F. JakieloSpeaker. Author. Consultant.

Executive Coach.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Cynthia B. Blain, CPA, FACMPE, MBA Director, COO Medic Management Group LLC- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

James C. Larson, FACMPEOwner and principal consultant

MedPractice Solutions- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Robin Wood BoueManaging DirectorBHS Connect- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Robert Tennant, MA Director, HIT Policy

Medical Group Management AssociationWashington, DC

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Miriam L. Rosen MemberMcDonald Hopkins- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Full bios and contact information for all speakers will be provided on-site at the Fall Conference.

Our Speakers12:15pm – 1:00pm Networking Lunch1:00pm – 1:20pm Ohio MGMA Members Business Meeting:Hear from Ohio MGMA Board of Directors as they provide an update on the state of the association, trends, goals and future plans. Meet upcoming leaders. Non-members are welcome to attend to learn more about Ohio MGMA.

1:20pm – 2:20pm General Session: “MGMA Washington Update”, Robert TennantThis update will provide timely information on the status of pertinent healthcare issues under consideration and finalized by Congress and federal regulatory agencies, including recently finalized implementation details for transitioning to the new Merit-Based Incentive Payment System (MIPS) and alternative payment models (APMs). Attendees will learn about breaking legislative and regulatory developments affecting medical groups, with a focus on health information technology issues, and gain a deeper understanding of these issues and their impact on the day-to-day activities of medical group practices. Additionally, attendees will learn what resources are available to clarify these federal and private sector initiatives.Objectives• Identify how legislative and regulatory initiatives affect

practice management • Learn about new or pending policy changes, including

recently modified implementation details for the new payment tracks--MIPS and APMs

• Describe additional resources available to assist you

2:20pm – 2:45pm Networking Break2:45pm – 3:45pm General Session: “Managing Employment Law Challenges for Practice Success”, Miriam RosenThe changing employment law landscape can make managing your workforce and avoiding employment liability a challenge. This session will cover significant employment law issues facing medical practices today and provide practical tips for addressing these challenges. Topics will include the types of difficult issues that practice managers face on a daily basis, such as wage/hour compliance, accommodating disabilities and handing leaves of absence, addressing substance abuse, responding to harassment and bullying concerns, investigating workplace complaints, and managing social media in the workplace.

3:45pm – 4:00pm Closing Announcements and Door Prizes4:00pm Conference Adjournment

CONFERENCE DATES & LOCATIONFriday, September 22, 2017 8:00am – 4:00pm

Embassy Suites Columbus Dublin5100 Upper Metro Place • Dublin, Ohio, 43017http://embassysuites3.hilton.com/en/hotels/ohio/embassy-suites-by-hilton-columbus-dublin-CMHESES/index.html

HOTEL ACCOMMODATIONS There are no formal room block arrangements for this conference. If you require an overnight room to attend the conference, we recommend contacting the Embassy Suites Columbus Dublin directly and book the best available rate.

WHO SHOULD ATTEND Join your peers! Attending the Ohio MGMA Fall conference will be a network of healthcare executives and professionals, both new and experienced, in the field of practice management: chief executive officers, chief operating officers, chief financial officers, practice administrators/managers, business operations managers, physicians, faculty and students interested in healthcare management.

EDUCATION OVERVIEW The sessions included in the conference were selected to provide timely and practical education on the most important topics that have an impact on today’s medical practices by our local and national speakers. By taking advantage of up-to-date and relevant knowledge and tools, attendees will become better positioned to manage a medical practice in today’s changing healthcare environment. The content of the sessions will cover the issues and topics found in all domains of MGMA’s Body of Knowledge.

EDUCATE YOURSELF AND FIND SOLUTIONS Spend your networking breaks visiting with our exhibitors, where you can see and explore an array of products and services designed to help you find solutions and build important relationships.

EARN ACMPE CONTINUING EDUCATION CREDIT American College of Medical Practice Executives (ACMPE) credit hours have been assigned to this program. We will supply, upon request, a certificate of attendance for this conference to use for submission for potential CEUs from additional accreditation bodies.

WHAT TO WEAR Business casual attire is appropriate for the Fall Conference. We do suggest bringing a light coat or jacket to maintain your comfort as meeting room temperatures tend to fluctuate through the day.

CANCELLATION AND SUBSTITUTION POLICY Cancellations received on or before September 1 are subject to a $50 processing fee. Cancellations must be sent by email to main@ohiomgma.com. Cancellations after September 1 and no-shows will not be refunded. Substitutions from within the same group are acceptable. Please email main@ohiomgma.com if you plan a substitution to avoid issues during conference check-in.

Conference Information

2017 Fall Conference

REGISTRATION FORMRegistration fees cover all educational sessions, meals and breaks listed on conference agenda.

REGISTRATION FEES ON OR BEFORE SEPTEMBER 1Ohio Members $159Ohio MGMA Members additional attendees from same group $129 Non-Member $259Non-Member additional attendees from same group $229Student Members of Ohio MGMA $50

REGISTRATION FEES after SEPTEMBER 1Ohio Members $199Ohio MGMA Members additional attendees from same group $169 Non-Member $299Non-Member additional attendees from same group $269Student Members of Ohio MGMA $50

Organization Name: ________________________________________________________________________________________________

Organization Address: _______________________________________________________________________________________________

# of FTE Physicians in Organization: ___________________________________________________________________________________

Registrant 1 (check one) _______ Ohio MGMA Member _______ Non Member _______ Student Member_______ Ohio MGMA Member Additional Attendee _______ Non Member additional attendee Name:___________________________________________________________ Title: ______________________________________Email:____________________________________________________________ Phone: ____________________________________Are you a new 2017 member? oYes oNo Are you a first time attendee? oYes oNo

Registrant 2 (check one) _______ Ohio MGMA Member _______ Non Member _______ Student Member_______ Ohio MGMA Member Additional Attendee _______ Non Member additional attendee Name:___________________________________________________________ Title: ______________________________________Email:____________________________________________________________ Phone: ____________________________________Are you a new 2017 member? oYes oNo Are you a first time attendee? oYes oNo

Registrant 3 (check one) _______ Ohio MGMA Member _______ Non Member _______ Student Member_______ Ohio MGMA Member Additional Attendee _______ Non Member additional attendee Name:___________________________________________________________ Title: ______________________________________Email:____________________________________________________________ Phone: ____________________________________Are you a new 2017 member? oYes oNo Are you a first time attendee? oYes oNo

Please indicate any special dietary needs or special assistance required for anyone in your group to attend this conference:______________________________________________________________________________________________________________________________

Amount Enclosed (refer to fees above) $_______________________________Make checks payable to Ohio MGMA and mail to: Ohio MGMA P.O. Box 790, Sherwood, OR 97140Easy online registration with your credit card at: http://ohiomgma.com

Member rates are a benefit of membership. To qualify, you must be a member at time of registration. Membership will be verified. To apply for membership with Ohio MGMA visit www.ohiommga.com

Vendors offering/selling productsand services to medical practices are ineligible to register for this conference as an attendee, at attendee rates. Please refer to our exhibit and sponsorship options if interestedin attending. More exhibit/sponsorship information, rates and registration at www.ohiomgma.com

Cancellations received on or before September 1 are subject to a $50 processing fee. Cancellations must be sent by email to main@ohiomgma.com. Cancellations after September 1 and no-shows will not be refunded. Substitutions from within the same group are acceptable. Please email main@ohiomgma.com if you plan a substitution to avoid issues during conference check-in.

Ohio MGMA

Membership Application

First time applicants will have their membership dues applied toward their 2018 membership and will receive the remainder of 2017 free. Membership will remain current through January 31, 2019.

Renewal applicants will have their membership dues applied toward their 2017 membership. Membership will remain current through January 31, 2018.

Name: _________________________________________________________________________________________________ First Last

Title: __________________________________________________________________________________________________

Professional Designations: ________________________________________________________________________________

Organization Name: ______________________________________________________________________________________

Mailing Address: ________________________________________________________________________________________

_______________________________________________________________________________________________________ City State Zip

Work Phone: ___________________________________________________________________________________________

Email: _________________________________________________________________________________________________

I was referred by ________________________________________________________________________ (please list name)

_____ Applying for ACTIVE Membership Annual Dues: $90.00To be eligible as an ACTIVE member of the Ohio MGMA, a person shall be a healthcare manager, administrator or an individual directly working for a medical practice with at least one full time licensed physician, formally organized for healthcare delivery. The person must perform permanent, day-to-day administrative duties or perform patient care and significant managerial or administrative functions.

No one may be denied membership because of race, sex, religion, color or creed.

Ohio Medical Group Management Association (Ohio MGMA) is the state affiliate chapter of MGMA, the leading professional association representing medical group practice

Ohio MGMA P.O. Box 790 Sherwood, OR 97140

www.ohiomgma.com / email: main@ohiomgma.com Phone: (678) 523-5915Fax: (877) 872 3493