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Scaling a Design Team David Tintner & Sagi Shrieber present: Insights from interviewing some of the world’s top design leaders

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Page 1: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team

David Tintner & Sagi Shrieber present:

Insights from interviewing some of the world’s top design leaders

Page 2: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Thanks to our sponsors:

3 free months of unlimited InVision prototypes, boards, and mobile user testing

www.invisionapp.com/signup/sponsorpro

Code: INV-HACKUI

Page 3: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

David & Sagi

David Tintner@dmtintner

Sagi Shrieber@sagishrieber

Page 4: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast
Page 5: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Community for designers, developers and creative entrepreneurs

David Tintner@dmtintner

Sagi Shrieber@sagishrieber

Page 6: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Community for designers, developers and creative entrepreneurs

Blog

Podcast

Side Project Accelerator

Weekly newsletter

David Tintner@dmtintner

Sagi Shrieber@sagishrieber

Page 7: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast
Page 8: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

“Ok Sagi - Time to learn how to be a design manager”

Page 9: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Introducing: The Hacking UI PodcastHackingUI.com/podcast

Page 10: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Introducing: The Hacking UI PodcastHackingUI.com/podcast

Page 11: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team event, SF, Nov 2015

Page 12: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Career advice

Becoming a manager

Setting up your designers for success

Routines

Communication with your team

Communication with people outside your team and to the organization

Product & Design methodology

Hiring

So.. What insights will we cover?

01

02

03

04

05

06

07

08

Page 13: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Career advice

01

Page 14: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

What made you happy today?- Melissa Hajj

Page 15: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

A framework separates a Sr. from a Jr.- Melissa Hajj

Page 16: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Becoming a manager

02

Page 17: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Managementis not forEveryone- Jon Lax

Page 18: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Managementis not forEveryone

Page 19: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Talk to leaders in order to learn any new role- Sagi Shrieber

Page 20: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Setting up your designers for success

03

Page 21: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Your company needs to set you up for success as well- Joel Califa

Page 22: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Now time toset your people up for success- Joel Califa

Page 23: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

There isn’t only one pathManagers & Mentors are both needed in design teams

- Katie Dill

Page 24: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Onboarding designers should be done by… Designers!- Mike Monteiro

Page 25: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Management is a design problem.• Do interviews, solve problems. • Explore and iterate with workflows in the team.

- Katie Dill

Page 26: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Create a blamefree culture(3 armed sweater award)- Magera Moon

Page 27: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Set expectationswith each designer- Katie Dill

Page 28: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Routines

04

Page 29: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Design critiques are a thingIt’s our job as managers to teach our team to do that and learn to master this ourselves

Page 30: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Iterate as you scale“Notice when your team grows - you will spend more time on context rather than feedback”- Melissa Hajj

Page 31: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Be unofficial, oftenPeople in unofficial experiences create the trust and comfort needed in order to speak up- Melissa Hajj

Page 32: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Create your ownunique routinesExpress yourself, create your own style

- Sagi Shrieber

Page 33: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Communicating withyour team

05

Page 34: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Have a chat groupwith your teamSlack/Basecamp/Facebook

- Billy Kiely

Page 35: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Be a mentor, don’t be an art directorAsk: “Do you understand the problem that you’re solving? Is this a real problem?”

- Melissa Hajj

Page 36: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

No trust,No scaleYou can’t be making sure everyone is doing their job if you want to scale

- Joel Califa

Page 37: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Gather your team often“If you want to go fast go alone, if you want to go far go together”- Bob Baxley

Page 38: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Communication with people outside your team

06

Page 39: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

The “problem solving together” mentality- Melissa Hajj

Page 40: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Let everyone sketchLet people confront their own idea and see it’s harder than they think- Sagi Shrieber

Page 41: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Don’t be a black boxThink out loud, show the mental work - Bob Baxley

Page 42: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Promote design within the companyBi-Weekly emails from the design team- Joel Califa

Page 43: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Promote design within the companyBi-Weekly emails from the design team- Joel Califa

Page 44: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Product & Design methodology

07

Page 45: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

5 point product roadmapNew ideas → Iterating → Customer wants →Quality improvement → Build for scale- Emmet Connolly

Page 46: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Write your design principlesThey need to be subjective as possible- Emmet Connolly

Page 47: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Create teamvaluesCraft, Humility, Hustle- Katie Dill

Page 48: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Create teamvaluesUnderstand, Identify, Execute- Melissa Hajj

Page 49: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Push your designers to spark emotionPeople are not just clicks on a server log- Bob Baxley

Page 50: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Hiring

08

Page 51: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Let your team in onrecruiting processSlack Channel, encryption of text to avoid bias- Joel Califa

Page 52: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Slower hiring process is betterBetter not make mistakes on this stage, and have a longet process, also for the employee- Billy Kiely

Page 53: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Slower hiring process is betterBetter not make mistakes on this stage, and have a longet process, also for the employee- Katie Dill

Page 54: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Always be on the lookoutTalents are out there when they are out there, not whenever you want- Billy Kiely

Page 55: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Plan for 30% mis-hiresotherwise you will be too conservative in hiring

- Bob Baxley

Page 56: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

Career advice

Becoming a manager

Setting up your designers for success

Routines

Communication with your team

Communication with people outside your team and to the organization

Product & Design methodology

Hiring

So.. What have we covered?

01

02

03

04

05

06

07

08

Page 57: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

The most impactful for me

*

Page 58: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Scaling a Design Team @sagishrieber, @dmtintner, @hackingui

• Make them as subjective as you can

• Base them on experiences you had in your own organization

• Prioritize them

Design Principles

Page 59: Scaling a Design Team: Insights from interviewing the world's top design leaders on the Hacking UI Podcast

Thank YouDavid & Sagi

And thank you Invision for sponsoring!www.invisionapp.com/signup/sponsorpro

Code: INV-HACKUI