CASE STUDy

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SAY GOODBYE TO YOUR LEAST FAVORITE TASKSEnjoy more time to focus on your patients

Melinda is the office manager at a dental practice in Kirkland, Washington. Every week, she spent a significant amount of time managing accounts receivable—preparing, sending and coordinating bills with patients. One of Melinda’s most unpleasant tasks was to contact patients whose accounts were past due. The hardest part of all was calling patients who weren’t able to pay their bill. Wonderful with patients, Melinda cringed each time she had to act as the “collections agent.”

“We now have a means for patients

to pay for needed care and our

patients with past-due accounts

have an alternative to being sent to

collections. Our personal favorite is

that we no longer have to bill or call

when a patient payment is past due.”

— Melinda DeMario and Annie McCurry Kirkland Dentistry

Managing accounts receivable is tedious, time-consuming and often frustrating. She would much rather spend that time securing pre-authorizations from insurance carriers, calling patients, scheduling new appointments, and completing all of the other tasks that end up on her front office desk.

Realizing Melinda’s challenges, the practice chose CareCap, an innovative payment management system for doctor-provided financing. With this system, Melinda no longer had to spend time dealing with past-due accounts. Not only does she save about 10 hours each week, but also appreciates more time for her to better serve her patients. She credits CareCap for making her job more enjoyable.

If you want to learn how to reduce time-consuming accounting tasks—at no cost to your practice—call us for a short demo. Like Melinda, you can save hours a week and focus your time on the more important and enjoyable tasks. Visit www.CareCap.com to watch Melinda’s video.