Satyendra DubeyMobile: +91 9730015261E-Mail: Dubey.satyendra@yahoo.co.in

Professional Profile

A dynamic professional with 10 years of experience in large scale testing & project deliveries encompassing onsite & offshore, proposals, design and test and quality management.

4 Years of experience in Project and Test Management with experience in testing project life cycle - Initiating, Planning, Execution, Monitoring and Reporting and Closing of all cycles.

Experience in using Automation Tools. Developing Automation framework, creating and implementing tests scripts using Silk Test, QTP

Experience in planning, preparing and executing verification and validation tests, Integration Testing, Regression Testing, Stress Testing, Compatibility Testing, Multi OS/Browser compatibility testing using local and Virtual Machines.

Experience in Defect management & analysis using different RCA methods i.e. Pareto chart, FMEA analysis, fish bone analysis..etc

Experience in exploring business opportunity in area of work; proposals to accounts / clients. Experience in Quality Assurance, requirement analysis, Design & Execution, estimation & Planning. Domain Expertise: Banking, Finance and Insurance (BFSI), Telecom, E- Learning, School Administration and UK

Government. Expertise in spearheading multiple & complex Testing Projects as well as new technology implementation for streamlining

IT operations within the time & cost parameters as per quality standards. Excellent in mapping client’s requirements and translating them into functional specifications. Strong analytical, problem solving & multitasking abilities with flexible & detail oriented attitude. Experience in reviews, team building, staffing Worked in quality process improvement, CMMI audits and delivery metrics analysis

CORE COMPETENCIESManual Testing Automation Testing Quality Function Manager

Test Strategy Plan Release & Configuration Management Risk Management

Work History

IBM – IBM India Pvt. Ltd. (Pune, India) (Advisory Project Manager) Sep. 2008 - Till date Impetus – Impetus InfoTech India Pvt. Ltd. (Indore, India) (Quality Engineer) Feb. 2007 - Jul 2008Suvi - Suvi Information System Pvt. Ltd (Indore, India) (QA Engineer) Dec. 2005 - Jan 2007Saba Software (I) Pvt. Ltd., Pune (Mumbai, India) (QE Engineer I) Aug. 2004 - Nov2005 ACADEMIC DETAILS2004 DST (Diploma in Software Testing) 2001 MCM (Master of Computer Management)1997 B.Sc. (Bachelor of Science) - (Math’s)

CERTIFICATIONS and Recognitions BFSI – Banking Domain Certified through E-Learning Program. Best performer Award for script writing in SABA. Award for Implementing Metrics implementation in Projects [IBM]. Received Pride award for successful quality delivery on time.

Technical SKILLS Testing Tools: Silk-Test(v6x), knowledge of QTP, Win Runner, Test Partner tool, Quality Center 10.00 / ALM, JIRA, Bugzilla, Clarify, Zira, Test Director, Visio, MPP Code Base Worked: C++, C#, Core Java, .Net, Visual Studio 2005, Mainframes, Data Bus (DBC) Language, XML Database: MS SQL, DB2 & Access, Oracle Operating Systems: UNIX, Windows XP/ NT/ 2000 & MS-Office 97 Version Control Tools: CVS, VSS & Rational Clear Quest

WORK EXPERIENCE1. Project Name : RBIP (Regional Brand Integration Program) (Client: Nationwide Buildings Society, UK)Location : Pune, IndiaCompany : IBMDuration : Sep.13 - Till DateTechnology /Tools Used : ALM, SQL, ETL, Payment processing, Portrait, Transform, BSE, OLB, Mobile testing Role : Offshore Lead/SPOCProject Description : Nationwide Building Society announced plans to integrate its regional building society brands, the Cheshire, Derbyshire and Dunfermline into the one Nationwide brand. Since the mergers with Cheshire and Derbyshire in 2008 and the takeover of the Dunfermline in 2009, Nationwide has maintained these traditional building society brands and stabilized the businesses for the benefit of members and employees, ensuring that each was able to continue to function. When the three businesses joined Nationwide at the height of the financial crisis, each had experienced a period of financial distress where they appeared likely to have difficulty in continuing to operate independent-ly. Since then they have had stability and continued presence on the high street but the Cheshire, Derbyshire and Dunfermline have only been able to offer a restricted product range and limited ways for members to manage their money.Responsibilities :

Responsible for Estimation, Planning and Execution of Testing. Responsible for resource planning, on boarding etc. Test Planning, Test Estimation, Risk, Identifying and anticipating risk and dependencies. Responsible for Test Metrics for MPPM, Health checkup, Risk Analysis. Coordination with Business Analyst, Development and Testing team. Worked with the Customer, Onsite Project

coordinator to analyze and freeze requirement. Actively involved from Requirement specification stage till User Acceptance stage.

Responsible to create, review and execute system test strategies and test plans. Evaluating and setting release milestone criteria to ensure product is on schedule with high quality

Support in ETL Execution on CIS database and verify the Demand and Fulfillment generated report. Execute the procedure to verify the data. Capture Test Evidence and sent enveloped copy to client signoff Capture Test Results, Test Reporting, Test Metrics

2. Project Name : Hot list scanning (Client: Nationwide Buildings Society, UK)Location : Pune, IndiaCompany : IBM Duration : Feb 2013 – Aug. 2013 Technology /Tools Used : ALM11, Firco Soft, Payment processing, SAP, Payment Enquiry. Role : Module Lead / Offshore SpocProject Description : The Hotlist Scanning (HLS) project enables Nationwide Building Society (NBS) to meet regulatory and legislative requirements for payments sanctions checking, to help combat the financing of terrorism and other criminal activity. Nationwide customers are checked against the Sanctions lists both as part of the now Your Customer (KYC) process during customer take on, and through monthly scans of the customer data-base. The Hotlist Scanning project therefore focuses on the counterparty, i.e. the originator of incoming payments and the beneficiary of outgoing payments. Nationwide is adopting a risk based approach for sanctions checking which prioritizes payments that pre-sent a greater risk of a sanctions breach, and those where we can be most effective in mitigating that risk. It should be noted however in adopting a risk based approach, the Society retain some risk of making a payment to, or receiving a payment from, a target on a Sanctions list.Responsibilities :

Test Lead for offshore team and managing team of 5 members. Supporting System and integration testing as Application SME. Test Planning, Test Estimation, Risk, Identifying and anticipating risk and dependencies. Executing projects through management cycles viz. requirement review, analysis, testing, and reporting. Comply and adhere to Quality & Process standards. Weekly status reporting and Project Plan updates. Responsible for identifying, analyzing and managing project Risks, Issues, Assumptions, Dependencies and Lesson

Learn management. Timely Communication and drive risk management meetings. Customer communications, Stakeholder meetings, follow ups, reviews, Third Party/Other vendor’s team co-

ordinations & integration management. Co-ordination with internal and external Support / Operations Teams. Organizational Metrics Data Submission. Monitoring project progress and performance Creating test data i.e. payment injection using bulk and NRT and simulators. Defect reporting in QC tool, prioritizing and communication of those defect to clients

3. Project Name : Account Switch Case Management (Client: Nationwide Buildings Society, UK)Location : Swindon – UK, Microsoft –UK and IBM UK.Company : IBM IndiaDuration : July 2012-Jan 2013 (Onsite UKTechnology /Tools Used : Microsoft Test Management tool, BizTalk, XML.Role : Test Lead and Business analyst/SMEProject Description : The 7DAS (7 Days account switcher) is a program which is Payment council regulatory change need to be implemented across all the leading banks and building societies across the UK region. Post implementation (September 2013) the customers will able to switch their Current account from one existing (Old) bank to a other (New) bank seamlessly, this also includes payment arrangements those will be transferred including standing order mandates, bill payments arrangements, internal transfers and direct debit instructions associated with Old bank account to a account at new bank. All other payments such as Faster payments, SWIFT payments, CHAPS payments, BACS payments arriving at old bank account will be forwarded to new bank account for 13 months in future.In order to implement above business logic on to existing business applications, a brand new system is then developed by NBS called as Case Management which is a most important component of 7DAS program as this facilitates the switch IN/OUT process. Case management is middle layer system where it is connected to Account Switch service to interact with other banks and at other end various NBS systems are connected to process incoming and outgoing transactions. CMS interact with different web services to validate the provided information. CMS also interact with payments processing engine called as Payments Platform to process all types Incoming and Outgoing Payments such Faster Payments,CHAPS,SWIFT,VISA,BACS and DD transactions.Responsibilities :

Supporting Industries and integration testing as Application SME. Working in Microsoft as business guest for this application in UK. Business requirement gathering and understanding Analyze Interface Design Document for Integration with other System / Applications/ Develop Functional System Test Condition / Integration System Test Scenarios. Validate the various messages using tool provided by Payment council regulatory. Provide walkthrough to team on requirements Scenario preparation and review, Supporting Microsoft team in script and validation preparation, Test Execution

(System Testing). Develop Scope Document and Understanding Document Work Product Review Develop Requirement Traceability Defect reporting in MTM tool, prioritizing and communication of those defect to clients Daily communications with client to update status Updating and Maintaining the document in Document Repository System Test Preparation Status Tracking & Test Execution Status Tracking Develop Test Metrics, Milestone Tracking, and Risk Analysis. Multiple Presentation at project level, account level Prepared plan for Onsite Offshore Model

4. Project Name : SL_OMS (Client: Nationwide Buildings Society, UK)Location : Pune, IndiaCompany : IBM IndiaDuration : June 2011-Feb 2012Technology/Tools Used : Windows XP Professional, Quality CenterRole : System Test (Lead)Project Description : The SL_OMS (Special Lending Online Mortgage Switching Application) involves Test management activities such as Test script reviews, Test case Execution for the BTL (Buy To Let) mortgage process. In the application compare your current mortgage with latest generated offers and Shortlist the mortgages you are interested in and compare rates, features and monthly payments and complete the Switch online in a matter of minutes.Responsibilities :

Supporting as Team Lead at offshore for testing team. Business requirement gathering and understanding Provide walkthrough to team on requirements SR Review meetings with client for sign off on requirements Project Planning, resource allocation Estimation, Test script preparation, Test Execution (System Testing), Test Case Review, Quality Center.

Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals & client expectation.

Defect reporting in QC, prioritizing and communication of those defect to clients Daily communications with client to update status

5. JOB RESPONSIBILITY – QUALITY ASSURANCE (DELIVERY EXCELLENCE) – DURING IBM

Role and Responsibilities: Working as Project Quality Analyst (Delivery Excellence Team) for Communication sector which involves conducting

reviews based on CMMI Model, ISO Standards. Good Experience in working on troubled projects which includes issues related to Quality of Deliverable, Project

Management, and Customer Relations. Conducting Process Reviews for maintaining CMMI compliance, Project Health Reviews for providing projects health

to Senior Management which is conducted on 7 Keys to success. Ensuring quality system is established, implemented, maintained in accordance with ISO 9001:2000 by conducting

internal audits. Implementing Level 2, Level 3 process for the projects & supporting for Level 4 & Level 5 for CMMI L2 Ver 1.2

assessment. Conducting Process Tailoring for various Projects, Account those includes clients like Sprint, Oncor, VeoliaRicef &

many more. Handling & Working with projects of various types such as AIS (Development), Testing, Maintenance, Support

projects. Internal Audit: Managing Internal audits from end-to end right from planning and training, to execution, Analysis. Preparing projects for ISO External Audit to make them compliance to ISO 9001:2000 Standards. Implementing Tools & Process Rational Tools, successfully implemented Rational Portfolio Manager across the

Sectors. Conducting Trainings for various topics pertaining to Quality that includes OPAL (On demand Process Asset Library) –

Process for IBM, Configuration Management, Metrics Fundamentals. Constructing & Preparing Templates for projects where ever required by the projects these includes 7 Keys Status

Reports, Metrics Report, Metrics Tracker

6. Project Name : OpsBid System (Clients: Ops Technology, USA)Location : Indore, IndiaCompany : Impetus InfoTech Pvt. Ltd.,Duration : Jan 2008-July 2008Technology /Tools Used : PHP, Smarty, Propel, OpsTool/Pivot (Bug Tracking Tool)Role : Test Lead for 4 members for planning, tracking & overall execution of Test Cycle.Project Description : OpsBid System will provide the ability to users to create Projects with various Bid Requests for property management tasks against properties and maintain the lifecycle of the project.The system will be developed in such a way that it will be able to deliver all the processes in more efficient and user friendly way.Responsibilities :

Project Planning, resource allocation. Analyze the requirement and prepare Test Cases, Execution, Review and updating of test cases. Automation planning for stable projects & estimation for same Functional testing and System testing, GUI Testing by Manual Testing. Regression testing for each affected method in the build.

7. Project Name : NAMS (News Article Management System) (Clients: Next Web Media, USA)Location : IndoreCompany : Impetus InfoTech Pvt. Ltd.Duration : August 2007 – Dec 2007Technology/Tools Used : Zira (Bug Tracking Tool), MS Office 2007 – SharePoint, SQL 2008, Vision 2008, JIRA, HTML, XML,

JavaScript and ColdFusionRole : Senior QE EngineerProject Descrition : The purpose of this project is to create a web application that will provide the ability to extract the structured data from the news articles submitted to it. It will allow user to preview relevant information about the news articles without visiting the web page of the news article.Responsibilities :

Analyze the requirement and to prepare Test Cases, Execution, Review and updating of test cases. Functional testing and System testing, GUI Testing by Manual Testing. Regression testing for each affected method in the build. Database Testing for entries in database table(s). Tracking new bugs in bug database (ZIRA) and verifications of resolved bugs Test Estimation for Applications, Change Request Creating Traceability Matrix Report defects from the SIT Execution with the required reproducible steps and justification to agree it as a

defect Creating Work Product Review and Report Managing On site and Off shore Test Team

8. Project Name : Scalix Enterprise-class E-mail & calendaring (Clients: Scalix Corporation, USA) Location : Indore, MPCompany : Impetus InfoTech Pvt. Ltd.Duration : Feb2007 – July 2007Technology/Tools Used : Java, HttpUnit, SOAP, j2ssh, Eclipse, Linux, Avalanche, BugZilla, Manual Testing &

Automation testingRole : Senior QE EngineerProject Description : The product suite contains a Linux-based Mail Server that gives you comprehensive enterprise messaging facilities such as – email, group calendaring, contacts, tasks, and shared public folders. SWA (Scalix Web Access) is an AJAX-based web client that delivers the look and feel, usability and performance of a desktop application. Scalix Connect for Outlook is an Outlook connector that natively supports MAPI and provides feature-by-feature compatibility with the full range of functionality offered by Outlook Technologies Used: Front End- D2K 6i, Database – Oracle 9iResponsibilities :

was responsible for Planning, tracking & overall execution of Test Cycle along with resource allocation along with Project Planning, resource allocation.

Mentoring Automation team to provide Technical and Functional guidance. Business requirement gathering and understanding. Studying the requirements so as to perform requirements breakdown and provide walkthrough to team on

requirements. Test Cases Execution/Modification on Windows using Silk Test for Outlook & SWA Bug Reporting & Tracking.

9. Project Name : PT-Prabandhan (ERP) – (Clients: PT- Prabandhan (Professional Tutorials Indore)Location : Indore, M.P.Company : Suvi Information Systems Pvt. Ltd., IndoreDuration : May 2006 – Feb 2007Technology/Tools Used : ASP. Net 2.0, MS-SQL server 2000Role : QE Engineer Project Description : PT-Prabandhan is web based ERP Project. This Project Contains following Modules:

Workflow Management System. Student management System Network Development System Knowledge Resource Mgmt System Print and Dispatch System Postal management AFG (MIS) Authentication and Authorization Workflow Management System

This system contains sub modules, which are workflow based such as Task, Events, Performance measuring, and Marketing Intelligence. For every module a common flow of control is defined from process initiation to its end. There are some other modules, which are useful in between the process flow such as Document Manager, Reminders, Notes, Ideas and BlogsResponsibilities:

Preparing Test plan, Test Cases and its execution Conducted Functionality Testing, GUI Testing, & overall System Testing Reviewing of all the deliverables like System test cases Tracking bugs in bug database and verifications of resolved bugs.

10. Project Name : Media Jockey Player (Client : Verismo Networks Ltd USA)Location : Indore, M.P.Company : Suvi Information Systems Pvt. Ltd., IndoreDuration : Jan 2006 – April 2006Technology/Tools Used : VC++, DirectX Role : Senior Test EngineerProject Description : Media Jockey is an entertainment-based application that plays Audio, Video, and Photos. It acts as a user interface at PC level to mange all media contents, which can be shared on Television set and Music system. It is associated with VMA (Verismo Media Adapter). Any media content available on web can be shared on Television set and Music system.Responsibilities :

Test Case writing & Execution for Functional testing, Regression Testing. Responsible executing the entire cycle. Test Case writing & Execution, Functional testing, Regression Testing, Manual testing of selected functionalities. Bug Tracking & reporting through bug database and verifications of resolved bugs.

11. Project Name : Saba AnalyticsLocation : MumbaiCompany : Saba Software Duration : August 2004-Nov 2005Technology/ Tools Used : Manual and Automation Testing (SilkTest)Role : Test Engineer Project Description : Saba Analytics enables organizations to quickly analyze enterprise learning Effectiveness and its impact on business performance, Organizations leverage Saba Analytics to quickly gain deep and comprehensive insight into enterprise learning programs, from cost and activity to status of regulatory compliance. People can easily subscribe to an analysis, which will measure the progress and compliance of their team with a new product certification, and then correlate learning results directly with the achievement of sales quotas or product revenue. With these powerful analyses, organizations are able to rapidly make decisions that improve performance and reduce the risk of missing business objectives. The Implementation involved an end to end Data Warehouse Solution. Responsibilities:

Responsible for creating Test Cases for all my reports and ETLs Responsible for building cube and validate the data Responsible for levels of testing (System Test, Acceptance Testing ,UAT) Deploying SSRS reports to the various Test Environments. Testing SSIS packages for cleansing, transforming and loading of data Writing Test Plans/ Cases for new features. Running regression rounds on different configurations/ languages Hotfix, Patch ,Service Packs validations and release Defect/Bug tracking using JIRA

PERSONAL DETAILS Date Of Birth: 16th January 1975Passport No: F7051496Marital Status: MarriedFather’s Name: Shri. Manohar Prasad DubeyNationality: Indian