sarah vaughan-jones acc christchurch 28-29 may 2012
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Disability-inclusive emergency preparedness and response: Learning from the Canterbury earthquakes. Sarah Vaughan-Jones ACC Christchurch 28-29 May 2012. Lesson number 1. We are not the emergency response coordinators. Quality information on location of clients. ACC. - PowerPoint PPT PresentationTRANSCRIPT
Disability-inclusive emergency
preparedness and response:
Learning from the Canterbury earthquakes
Sarah Vaughan-JonesACC Christchurch28-29 May 2012
We are not the emergency response coordinators
Lesson number 1
ACCLocal
emergency response
coordinators
Quality information on location of clients
Out-of-region call centre capacity
Learning for ACC
• Knowing that there will be a local emergency response coordinator
• In an emergency:– ACC needs to quickly establish who the local emergency
response coordinator is
– Open channels of regular communication with them
– Share information & offer out-of-region resources
– Emergency response coordinator will make decisions
Local people will respond in their own ways
Lesson number 2
Local people will respond
• Business continuity plans ofhome help agencies & other service suppliers contractedto ACC:– Required to contact ACC clients they
provide services to
• People with disabilities will help themselves:– They have their own families &
support networks
Local people will respond
• People will leave the regionwithout telling supportagencies
• If they need assistance,they know who to contact
Learning for ACC
• Expect local service suppliers & clients to respond to the emergency themselves
• Don’t expect them to tell ACC what they’re doing
• Long-term relationship means clients know who to call if they need help
Learning about ACC
• ACC is a purchaser of services, not a provider of services:– Apart from case management staff
– ACC has no personnel that delivertreatment, nursing, or other supportservices to its clients
Learning about ACC
• ACC’s legislation prescribes: – Levies (insurance premiums) can only
be spent on:
• Preventing injuries
• Accessing treatment & rehabilitationfor people to recover from their injury
– ACC has no discretion to spend levypayers’ money on other initiatives,such as trauma counselling
Questions?