sapphire crm

Upload: vinayvadrevu

Post on 04-Apr-2018

235 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/30/2019 Sapphire crm

    1/24

    Trade Prom ot ion Managem ent(TPM): Pane l Disc uss ion

    Dave Garriott, Global Business Solutions, McCormick & Company Inc.

    Kunle Abidoye, Sr. SAP Analyst, THQ Inc.Tad Moskwa, Global Sales Tech., Wm. Wrigley Jr. Co.Michael Kantor, Managing Director, TPMA

    Moderator: Chris Wiesen, Consumer Products Industry Principal

  • 7/30/2019 Sapphire crm

    2/24

    SAP 2008 / SAPPHIRE / OR3940 Page 2

    1. Introductions1.1. Panelists and Companies

    2. Topic Overview

    2.1. SAP Trade Promotion Management

    2.2. Connected to the Enterprise3. Questions for Panelists

    4. Open to Audience Questions

    Agenda

  • 7/30/2019 Sapphire crm

    3/24

    SAP 2008 / SAPPHIRE / OR3940 Page 3

    TPM Panel Disc ussi onPanel is t s and Thei r Com panies

    David GarriottMcCormick & Company Inc.

    Biography

    Global business solutions

    B.S. in computer science from Towson

    University Emeritus of McCormick Multiple

    Management Board

    Information technology professional for22 years

    Employed with McCormick for 11 years

    Manager of business intelligence for fouryears (20012004)

    Managed the commercial thread for the

    past three years: main focus has beenthe implementation of SAP TradePromotion Management for theconsumer products division

    Company Web site:www.mccormick.com

    The Company

    McCormick is the global leader in themanufacture, marketing, and distributionof spices, seasonings, and flavors to theentire food industry. Customers rangefrom retail outlets and food service

    providers to food processing businesses.Founded in 1889, McCormick has

    approximately 8,000 employees.

    http://www.mccormick.com/http://www.mccormick.com/
  • 7/30/2019 Sapphire crm

    4/24

    SAP 2008 / SAPPHIRE / OR3940 Page 4

    TPM Panel Disc ussi onPanel is t s and Thei r Com panies

    Kunle AbidoyeTHQ Inc.

    Biography

    Sr. SAP analyst

    Company Web site: www.thq.com

    Presently a senior CRM business analyst

    for THQ Inc., Mr. Abidoye served as the ITproject manger and in-house functionalconsultant for THQs successfulimplementation of SAP Trade PromotionManagement. Mr. Abidoye has had in-

    depth exposure to numerous SAP products(sales and distribution, logistics execution,CRM Internet sales, CRM middleware, andSAP Trade Promotion Management) andindustry verticals such as high tech, media,pharmaceutical, CPG, andtelecommunications.

    Mr. Abidoye is an alumnus of University ofLagos with a B.Sc. in economics and

    Philadelphias Drexel University LebowSchool of Business with an MBA.

    The Company

    THQ Inc. (NASDAQ: THQI) is a leadingindependent developer and publisher ofinteractive entertainment softwareworldwide. Based in Los AngelesCounty, California, the company

    develops and publishes content for allviable gaming platforms.

    http://www.thq.com/http://www.thq.com/
  • 7/30/2019 Sapphire crm

    5/24 SAP 2008 / SAPPHIRE / OR3940 Page 5

    TPM Panel Disc ussi onPanel is t s and Thei r Com panies

    Tad MoskwaWm. Wrigley Jr. & Co.

    Biography

    Business manager,global sales technology

    Leads the integration of SAP CRM for

    the William Wrigley Jr. Co.

    Focuses on improving both technical andbusiness processes to enhance thecurrent implementation as well as

    preparing for future rollouts andupgrades

    Previously designed and implementedWrigleys in-house TPM system

    Prior to joining Wrigley, was a consultanton various IT and business initiatives in

    both the CPG and finance industries

    B.S. in computer science from JohnsHopkins University

    Company Web site: www.wrigley.com

    The Company

    Founded in 1891, Wrigley gum andcandy brands are sold today in over 180countries, and its portfolio of productsincludes dozens of innovative brandsthat provide consumers with a variety of

    benefits, including breath freshening,tooth whitening, and vitamin delivery.

    http://www.wrigley.com/http://www.wrigley.com/
  • 7/30/2019 Sapphire crm

    6/24 SAP 2008 / SAPPHIRE / OR3940 Page 6

    TPM Panel Disc ussi onPanel is t s and Thei r Com panies

    Michael KantorTPMA

    Biography

    Managing director

    Company Web site: www.tpmaww.com

    Responsibilities include the strategy anddevelopment of all programs, services, andmember benefits. He is an industry veteranwith twenty years of accomplishments inchannel promotions, brands, supply chain,

    and marketing services ranging fromtechnology in trade promotion and marketingsystems to leadership in some of the largestpromotional firms, such as NSI, Inc. andCoAMS.

    He is a member of the GS1 Trading PartnerPerformance Management Council. Heholds a bachelors degree from WCSU, andan MBA with highest honors from St.Thomas Aquinas College.

    The Company

    Trade Promotion ManagementAssociates (TPMA) is an association for

    professionals and organizations involvedwith trade promotion. TPMA providesmembers with information, education,and research on the dynamic world oftrade promotion, including co-op

    advertising, market development funds,slotting fees, off-invoice deductions,

    channel promotions, and more.

    http://www.tpmaww.com/http://www.tpmaww.com/
  • 7/30/2019 Sapphire crm

    7/24 SAP 2008 / SAPPHIRE / OR3940 Page 7

    1. Introductions1.1. Panelists and Companies

    2. Topic Overview

    2.1. SAP Trade Promotion Management

    2.2. Connected to the Enterprise

    3. Questions for Panelists

    4. Open to Audience Questions

    Agenda

  • 7/30/2019 Sapphire crm

    8/24 SAP 2008 / SAPPHIRE / OR3940 Page 8

    Advertising and consumer promotions

    TPM

    Manufacturer

    Retailer

    Consumer

    TPM

    TPM Panel Disc ussionWhat is Trade Prom ot ion Managem ent (TPM)?

    Trade promotions are incentives paid by manufacturers to retailersfor merchandising support

  • 7/30/2019 Sapphire crm

    9/24 SAP 2008 / SAPPHIRE / OR3940 Page 9

    1. Headquarter planning Consensus plan Sales budgeting Schedule creation 2. Account planning

    Pre-analysis Event planning Promotion planning

    3. Sell-in andnegotiation Proposal generation

    Demand planning Flexibility

    5. Evaluation and

    analysis KPI reporting Syndicated data Funds tracking

    4. Retail execution,validation, and settlement FSR support Invoicing Payments

    TPM Panel Disc ussionThe Closed -Loop Proc ess

  • 7/30/2019 Sapphire crm

    10/24 SAP 2008 / SAPPHIRE / OR3940 Page 10

    Consumer Brandmanagement

    Categorymanagement

    TPM andaccount

    management

    Retailexecution

    Customer

    MarketingCategory

    management HQ planning Account managers Sales reps

    Plan eventsConsumer

    insights

    Sell-in and

    execute

    The four

    Ps

    Analyze

    and budget

    Coordinate

    calendars

    Connect processes from consumer insight to advertising,

    consumer, and trade promotion through to in-store execution,settlement, and analysis

    TPM Panel Disc ussionTPM Wi t h in In t egrated Sales and Market ing

    Consumer insightsWhat do they buy? What do

    they consume? Where arethey? How do I retain them?

    Role of categorySupport brand growth within the

    category framework that is so criticallyimportant to the customer

    Excellence in executionBuild and communicate plans that are

    aligned with strategy store and outletcoverage and produce profitableresults

  • 7/30/2019 Sapphire crm

    11/24 SAP 2008 / SAPPHIRE / OR3940 Page 11

    1. Introductions

    1.1. Panelists and Companies

    2. Topic Overview

    2.1. SAP Trade Promotion Management

    2.2. Connected to the Enterprise3. Questions for Panelists

    4. Open to Audience Questions

    Agenda

  • 7/30/2019 Sapphire crm

    12/24 SAP 2008 / SAPPHIRE / OR3940 Page 12

    TPM Panel Disc ussionQuest ion #1

    What are the industry challenges fordefining best-practices for TPM?

  • 7/30/2019 Sapphire crm

    13/24 SAP 2008 / SAPPHIRE / OR3940 Page 13

    TPM Panel Disc ussionQuest ion #2

    What business conditions led yourcompany to select SAP TPM?

  • 7/30/2019 Sapphire crm

    14/24 SAP 2008 / SAPPHIRE / OR3940 Page 14

    TPM Panel Disc ussionQuest ion #3

    Have you met your objectives andmetrics that were set for success?

  • 7/30/2019 Sapphire crm

    15/24

    SAP 2008 / SAPPHIRE / OR3940 Page 15

    TPM Panel Disc ussionQuest ion #4

    How has the closed-loop visibility to

    key customer data impacted your

    company?

  • 7/30/2019 Sapphire crm

    16/24

    SAP 2008 / SAPPHIRE / OR3940 Page 16

    TPM Panel Disc ussionQuest ion #5

    Please discuss how you approachedchange management for TPM?

    TPM P l Di i

  • 7/30/2019 Sapphire crm

    17/24

    SAP 2008 / SAPPHIRE / OR3940 Page 17

    TPM Panel Disc ussionQuest ion #6

    How does the TPMA and its members viewthe need for best practices and metrics

    to support their TPM processes?

    TPM P l Di i

  • 7/30/2019 Sapphire crm

    18/24

    SAP 2008 / SAPPHIRE / OR3940 Page 18

    TPM Panel Disc ussionQuest ion #7

    Please discuss the lessons learned from your TPMimplementation. What advice can you give others

    who are considering SAP TPM?

    TPM P l Di i

  • 7/30/2019 Sapphire crm

    19/24

    SAP 2008 / SAPPHIRE / OR3940 Page 19

    TPM Panel Disc ussionQuest ion #8

    Please comment on any benefits youhave realized.

    TPM Panel Disc ussion

  • 7/30/2019 Sapphire crm

    20/24

    SAP 2008 / SAPPHIRE / OR3940 Page 20

    TPM Panel Disc ussionQuest ion #9

    Based on your experience implementing

    SAP TPM, what is the single mostimportant factor for success?

    TPM Panel Disc ussion

  • 7/30/2019 Sapphire crm

    21/24

    SAP 2008 / SAPPHIRE / OR3940 Page 21

    TPM Panel Disc ussionQuest ion #10

    As manufacturers get their internalprocesses in SAP TPM working better,

    what will be the impact on howyou engage your customers?

    Agenda

  • 7/30/2019 Sapphire crm

    22/24

    SAP 2008 / SAPPHIRE / OR3940 Page 22

    1. Introductions

    1.1. Panelists and Companies

    2. Topic Overview

    2.1. SAP Trade Promotion Management

    2.2. Connected to the Enterprise3. Questions for Panelists

    4. Open to Audience Questions

    Agenda

  • 7/30/2019 Sapphire crm

    23/24

    SAP 2008 / SAPPHIRE / OR3940 Page 23

    Thank you!

    Ac c ess SAPPHIRE 08

  • 7/30/2019 Sapphire crm

    24/24

    SAP 2008 / SAPPHIRE / OR3940 Page 24

    Ac c ess SAPPHIRE 08Orlando Onl ine

    www.sap.com/us/sapphire

    Watch video recordings, download audio filesin MP3 format, and view the slides fromall keynotes and presentation sessions.