How Educam increases work efficiency

and knowledge by offering in-context

learning content via SAP Work

Performance Builder

Eric Hassenberg

Partner at TheValueChain

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On behalf of Educam

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With a 100% focus on SAP-centric environments, we OPTIMIZE THE WEAK LINKS in your value chain, improve your organization’s overall PERFORMANCE, and ACCELERATE VALUE creation.

+70 experienced SAP consultants

Best practices and E2E solutions

Process efficiency • Ready-to-use process optimizers • Cloud solutions • User experience • Process orchestration & integration • Targeted customised software

Application & system management

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AGENDA

About Educam

Workforce Performance Builder

Use case highlights

Summary

Q & A

SAP at Educam

FICO,MM,SD, …

SAP Extended Learning (xLSO)

SAP PS for training development

fully integrated custom web shop experience

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Knowledge and education center for

automobile sector

2 main operational & legal entities

Courses on demand or catalogue

SAP Workforce Performance

Builder

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End-user productivity and process execution

Reduced time to search reference materials

Accelerate on-boarding of new employees

Process, training, and test documentation

End user adoption of new applications and processes

Context-sensitive guidance, even outside the office

Location-based training and enablement

Support all mainstream mobile platforms

Fast creation, update & localization of content

WBP was acquired by SAP in 2012

Challenges

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Are your employees’

SAP and application skills strong?

Is your process documentation

up to date?

Are your users difficult to reach

for training?

Are your employees

compliant with regulations?

Do you need to

cut training costs?

Do you need to cut help desk costs?

Do your users need

help while they work in the systems?

Are you getting the most out of your

software solutions?

What is SAP WPB?

Generate correct documentation in several languages

Keep documentation up-to-date

Create right training courses

Provide helpdesk with process-oriented documentation

Give user access to correct information at the right time

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= TIME-CONSUMING!

WPB in a nutshell

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The producer

Create and manage content (versions, publishing…)

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Recording and editing

Create content record process to be documented

Translations automatically in all supported languages

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Generate documentation

Learning content can be offered through documentation

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Generate contextual help

Learning content can be offered as in-context help

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Publishing

Learning content is published on a (small) central server

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Publishing

SAP context is derived from export file parameters

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Different use cases

Offer in-context help or create e-learnings for new hires also

beyond SAP application

WPB as THE tool to educate & support entire organization

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Roadmap of WPB 2015

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WPB at Educam: summary

Preferred solution for a learning organization

Success factor to SAP adoption and use at Educam

Up-to-date user manual permanently available to all users

In-context help just-in-time learning

Clear processes

WPB has a clear roadmap for the future

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WPB at Educam: lessons

learnt

Assign 1 person as producer

Think clearly on how to structure your learning content

• Structure

• Processes and sub-processes

• Non-process related documentation

Use the correct UI to create your content (e.g. SAP

Netweaver Business Client)

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Questions?

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Thank you!

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