sap intelligent robotic process automation
TRANSCRIPT
SAP Intelligent Robotic Process AutomationOverview & Quarterly Road Map
Praveenkumar A KDirector Product Management, SAP Intelligent RPA
SAP
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Key Outcomes and Objectives1. Automating the Intelligent Enterprise
2. SAP Intelligent RPA - Key Capabilities
3. Hyper-Automation Roadmap
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Agenda
• Digital Process Automation with SAP Business Technology Platform
• SAP Intelligent RPA Solution Overview
• Way Forward
• Hyper-automation meets Low-Code
• Quarterly Roadmap for SAP Intelligent RPA
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Intelligent EnterpriseEvolved Vision
APPLICATIONS
BUSINESS PROCESS
SUSTAINABILITY MANAGEMENT
EXPERIENCE MANAGEMENT
INTELLIGENT SUITE INDUSTRY CLOUD
BUSINESS NETWORK
ACROSS ALL FUNCTIONS
SAP DATA CENTER OR HYPERSCALERINFRASTRUCTURE
TECHNOLOGY BUSINESS TECHNOLOGY PLATFORM
BUSINESS PROCESS INTELLIGENCE
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Future-Proof Your Processes
Understand existing
processes
Build new business processes
Automate manual activities
and consistency checksIntegrate with SAP and
non-SAP apps
Monitor processes to
optimize and automate
SAP Process Insights
SAP Signavio
SAP Cloud Platform Integration Suite
SAP Intelligent Business Process Management
SAP Process Orchestration
SAP Cloud Platform Business Rules
SAP Cloud Platform Workflow
SAP Intelligent Robotic Process Automation
SAP Cloud Platform Process Visibility
Digital Process
Automation
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SAP Intelligent Robotic Process AutomationAccelerate Digital Transformation by Automating Repetitive Tasks in Business Processes
Expert developers, citizen
developers and business
process experts
SAP
Intelligent
RPA 2.0
Design
with Studio
Orchestrate and Monitor
with Cloud Factory
Run
with Agents
Who
Save time, costs and
reduce human errors in
business operations.
Build bots to augment and
automate human tasks
across LoBs and Industries
What
Why
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Capability Overview
SAP intelligent RPA uses a hybrid architecture model that simultaneously offers the flexibility of cloud-based
orchestrator, collaborative power of a cloud studio and secure, fast execution of a desktop agent. This is
complemented with a deep integration into SAP business applications and a store that offers packaged industry
best practices
SAP Business Technology Platform
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Best RUN RPA for SAP
Native Connectors that Understands the
Applications
Full Spectrum of Integration Technologies
Connectors covering all SAP UI
Tech and Controls
Visual Activities for SAP Integration
Technologies
Integration with CALM / FRUN
Simplified Agent Onboarding,
Scheduling
Capabilities
Manage RPA Bots Along with your SAP
Landscape
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Simplicity – Evolution of Low Code Bot Authoring
Empowering Business User
Collaborative Bot Building
One-Recorder to Rule Them All
Enhanced Visual Programming
Industry first capability for record
on UI and play-back on API,
ensuring bot stability
Supports developer continuum
Capabilities
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Business Best Practice in Bot Avatars!
275+ Ready to use bots
Industry best practice content
from SAP LoB teams and
partners
Additionally Intelligent process
content and APIs
Capabilities
Ready to Use Content
Different content TypesSAP Eco-System Know-How Botified!
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Critical Digitalization Challenges
Volatile market conditions,
with accelerated demand
for cloud solutions
Limited development
resources, inhibiting
digitalization
Complex IT landscapes, with a
growing number of applications
maintained by companies
“The pandemic is accelerating
cloud demand, with 59% of
enterprises expecting cloud use to
exceed plans due to COVID-19.”1
“Lack of skills was cited as the
number-one challenge in a recent
Gartner Research Circle survey,
and CIOs identified the ‘lack of
skills and resources’ as the biggest
barrier to success.”2
Large companies maintain
129 different applications on
average, with the total number
increasing by 68% since 2015.3
1. “Maximizing the Impact of Technology Investments in the New Normal,” CIO Insider, Deloitte, 3 February, 2021, Khalid Kark, Jagjeet, Gill, and Tim Smith.
2. “Gartner Survey Shows Global Talent Shortage Is Now the Top Emerging Risk Facing Organizations,” 17 January 2019, Justin Lavelle. GARTNER is the trademark and service mark of Gartner Inc., and/or its affiliates and has been used herein
with permission. All rights reserved.
3. “Employees Are Accessing More and More Business Apps, Study Finds,” The Wall Street Journal, 7 February, 2019, Angus Loten.
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The Potential of Low-Code!
41% Business Technologists
5% Technologists in Business Unit IT and Data and Analytics Departments
5% Technologists in Central IT Departments
49% Technology "End Users"
Up to 20% of total workforce
could be citizen developers1
Employees who report outside of IT
and customize or build data or
technology/solutions
Business technologist
➔ Citizen developer:
20% of staff is unable to code, but
has technical acumen and good
knowledge of business processes
1. CIO Research Team, Gartner (2020)
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Accelerated Time to Value with low-code / no-codeUnified offering across app development, process automation, and digital experience
Enterprise Resource Planning
Supply Chain
Customer Experience
Human Resources
DevO
ps
Ap
plic
atio
n L
ifecycle
Ma
na
ge
ment
Digital Experience
• SAP Work Zone
• SAP Launchpad service
• SAP Mobile Start
Low-Code/No-Code Capabilities
Application Composition
• SAP Business Application Studio
• SAP AppGyver
CITIZEN DEVELOPERPRO DEVELOPER
Marketplace
Business Process Intelligence
SAP Signavio solutions
SAP Process Insights
Customer Insights Experience Management
solutions from
SAP and Qualtrics
Pre-built LoB & industry specific content from SAP and partners
BUSINESS USER
CITIZEN DEVELOPER
Business Processes
Automation
• SAP Process Automation beta
• Workflow Management
• Intelligent Robotic Process Automation
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SAP Intelligent RPARoadmap – Q1 ‘22
SCALE
SMART
• Extend Document info extraction with smart template detection and pre-delivered content
• SAP AI business services as generic capability
• User Behavior Mining based auto-generation of automation
• Google document services integration
• Unified SAP connector experience (BAPI, API-Hub, Cloud SDK packages) with discovery, automated interface generation, pre-testing and reuse
• Generic recorder to support in-session technology switch
• Optimize onboarding experience with embedded help, documentation via SAP Web Assistant
• Google workspace connector
SIMPLE
• Ability to auto-upgrade the agent from Cloud factory controlled with user preference / setting
• Dense agent support for Windows server machines
• UI5 based user tasks for attended automation
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SAP Intelligent RPARoadmap – Q2 ‘22
SCALE
SMART
• Document Information extraction enhancements with user-correction, human in the loop and document classification integration
• SAP Process Insight integration
• Google AI services integration
• Generic recorder to support cross application workflows based on declarative user-experience and templates
• Improve onboarding experience with guided assistance, contextual help and integrated ticketing
• In-app collaboration experience for Governance – Task markup, real-time exchange
SIMPLE
• SAP One-Domain- Model based events as automation triggers
• Cloud agent as an extension of desktop agents for API workloads
• Automation as a reuse skill for Low Code applications
• Self-healing automation - Rule based distribution, patterns based alerting
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SAP Intelligent RPARoadmap – Q3 ‘22
SCALE
SMART
• AI Assisted automation building – Content and template suggestion with conversational intelligence
• Self-healing automation - Learning from error patterns, predicting error situations, soliciting human-in-loop
• SAP Signavio integration for process mining based automation generation
• Application embedded automation - discovery and triggering
• Generic recorder to support end-to-end cross application processes with guided-recordings
• In-app collaboration experience and Governance – Built-In project support for automation CoEs, cross persona collaboration for automation life-cycle
SIMPLE
• Bot farm in cloud – Auto-scaling Cloud agent with headless browser support
• Multi-OS agent: Linux support
Questions?
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For questions after this session, contact us at
Thank you.
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