sap fiori ux for sap s/4hana unit 1: understanding sap's

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Week 1: Plan SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's User Experience Strategy and Benefits

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Page 1: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

Week 1: Plan – SAP Fiori UX for SAP S/4HANA

Unit 1: Understanding SAP's User Experience

Strategy and Benefits

Page 2: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

2PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Understanding SAP's User Experience Strategy and Benefits

Course agenda

Week One – Plan – SAP Fiori UX for SAP S/4HANA

Week Two – Deliver – SAP Fiori UX for SAP S/4HANA

Week Three – Innovate – Creating Intelligent UX

Week One

Week Two

Week Three

Page 3: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

3PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Petra

Project ManagerUma

UX Architect

Tai

Technical Lead

Florencia

Functional Lead

Charlie

Customer

Understanding SAP's User Experience Strategy and Benefits

Character introduction

Page 4: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

4PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Uma

UX Architect

Charlie

Customer

Understanding SAP's User Experience Strategy and Benefits

Scene characters

Page 5: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

5PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Charlie

Customer

Could you tell me more about

SAP Fiori with

SAP S/4HANA?Yes, let me explain the benefits

of SAP’s UX strategy.

Uma

UX Architect

Understanding SAP's User Experience Strategy and Benefits

Experience matters

Page 6: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

6PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Understanding SAP's User Experience Strategy and Benefits

UX vs. UI – the difference

UX UI

Layout

Visual Design

Branding

Storytelling

Engagement

Usability

Uma

UX Architect

Page 7: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

7PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Understanding SAP's User Experience Strategy and Benefits

Consumerization is rapidly redefining the enterprise experience

Transform the enterprise experience

Complex and feature-rich experience must be replaced

by a simple, intuitive, and mobile experience.

Charlie

Customer

Uma

UX Architect

Page 8: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

8PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Are there any

business benefits?Yes, there are both human

and monetary benefits.

Understanding SAP's User Experience Strategy and Benefits

Traditional value drivers of a great user experience

Charlie

Customer

Uma

UX Architect

Page 9: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

9PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Understanding SAP's User Experience Strategy and Benefits

Traditional value drivers of a great user experience

Gain Productivity, Data Quality

Save Training Costs

Decrease Change Requests, User Errors

Increase User Satisfaction, Customer Loyalty, Solution Adoption

Strengthen Relationship (IT and Business)

Human Value

Monetary Value

Uma

UX Architect

Page 10: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

10PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How are these benefits

realized in SAP S/4HANAFiori 3 is the

answer!

Understanding SAP's User Experience Strategy and Benefits

SAP Fiori 3 user experience

Charlie

Customer

Uma

UX Architect

Page 11: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

11PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Coherent DelightfulSimpleRole-Based Adaptive

SAPUI5 iOS Android

Other

Technologies…

DESIGN

TECHNOLOGY

Understanding SAP's User Experience Strategy and Benefits

Fiori design principles and technology

Uma

UX Architect

Page 12: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

12PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

IntegratedIntelligentConsistent

Understanding SAP's User Experience Strategy and Benefits

Key elements of SAP Fiori 3

12

Uma

UX Architect

Page 13: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

13PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Customer

Experience (Sales)

SAP Customer

Experience (Sales)

SAP Analytics Cloud

Digital Supply Chain

& Manufacturing

SAP Ariba

SAP Concur

Understanding SAP's User Experience Strategy and Benefits

SAP Fiori 3 – consistent

Planned innovations

SAP CoPilot located in the

center

Product switcher

Navigation

Product-specific actions

SuccessFactors

Concur

Sales Cloud

Home

S/4HANA

Analytics Cloud Ariba

Commerce Cloud

Fieldglass Marketing Cloud

Service Cloud

Customer Data Cloud

SAP SuccessFactors

SAP Fieldglass

SAP S/4HANA

SAP Customer

Experience (Sales)

SAP Customer

Experience (Sales)

Page 14: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

14PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Intelligent

Homepages

Planned

innovations

Understanding SAP's User Experience Strategy and Benefits

SAP Fiori 3 – intelligent

Dynamic

Content

SAP CoPilot

with

Conversational

AI

Business

Situation

Handling

Uma

UX Architect

Page 15: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

15PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Universal InboxCentral Home Page

Understanding SAP's User Experience Strategy and Benefits

SAP Fiori 3 – integrated

Uma

UX Architect

Page 16: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

16PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Fiori Lighthouse Apps Enterprise Search

User Assistance Fiori Personalization Fiori Default Values

Notifications

Understanding SAP's User Experience Strategy and Benefits

SAP Fiori 3 – key features

Uma

UX Architect

Charlie

Customer

Page 17: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

17PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Understanding SAP's User Experience Strategy and Benefits

Key takeaways

▪ Great user experience is a value driver.

▪ It is what business users are expecting by default.

▪ Role-based, adaptive, simple, coherent, and delightful design have

redefined user experience.

▪ SAP Fiori 3 brings:

– Consistency, intelligence, and integration to the user experience

– Key features like SAP Fiori lighthouse apps, enterprise search,

enterprise notifications, and so on

Page 18: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

Thank you.

Contact information:

[email protected]

Page 19: SAP Fiori UX for SAP S/4HANA Unit 1: Understanding SAP's

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