Santhi Sunil(313) 502-7402

santhi.sunilg@gmail.com

Over 10 years of experience providing business analysis, process improvement, and project management services. Delivered direct client services to multi-national client organizations including Chrysler (Auburn Hills, MI), USAA (San Antonio, TX) and Ford Motors Company (Dearborn, Michigan).

Functional Areas of Expertise:Financial services: Banking (global revolving credit cards and charge cards), Insurance (life, health, property, and casualty), and Manufacturing (automobile).

Specialized Skills:Project management, ITIL implementation, Business & Statistical analysis, Requirements Gathering, Process Mapping, Gap analysis,Transition & Change management, Portfolio management and Scrum methodology.

CERTIFICATIONS:

Scrum Fundamentals Certification (Agile Methodology), Scrum study- 2014 Six Sigma Greenbelt Certification, Tata Consultancy ServicesLimited- 2013 Associate of Insurance, AICPCU - 2013 Project Management Professional(PMP) Certification, Project Management Institute - 2010 Information Technology Infrastructure Library (ITIL) Foundation Certification, Exin - 2006

EDUCATION:

Master of Science in Management Information Systems and Business Analytics (August 2015- April 2016) University of Michigan-Dearborn, GPA 4

Master of Business Administration in Information Systems and Business Analytics (June 2014 - August 2015) Vellore Institute of Technology, Chennai, GPA 4

Bachelor of Technology in Applied Electronics and Instrumentation (June 1999 - June 2003) Collage of Engineering, Trivandrum, Kerala, GPA 3.6

PROFESSIONAL EXPERIENCE:

Ford Motor Company (April 2016 – Present)Data/Information Architect, Michigan (2016 –Present)

• Designed Information Architecture for Customer Relationship Management and Connected Consumer value streams for Enterprise Blueprint Project• Identified Information Gaps existing across applications• Created future road map for project prioritization• Completed requirements gathering and data profiling for 15 critical application • Designed dashboards in Qlikview and Tableau

Tata Consultancy Services (July 2003 – 2016)Technical Project Manager,Chennai, India (2009 –2014) Client: Continental Casualty Company Managedmultimillion-dollar legacy modernization Agile project, for Property and Casualty cluster involving

extraction of rules, transformation, and re-architecture of legacy system to object-oriented system. Implemented lean methodologies that resulted in optimizing employee's time to finish the tasks by 10%. Executed a Six Sigma project, which reduced overall processing time of new business transactions by 15%. Championed strategy for process improvementsin the account.

Quality Manager,Auburn Hills, Michigan, USA(2008 -2009)Client: Chrysler Coached and mentored Project Managerson the project management process for the automobile giant. Performed informal audits to ensure the processes are being followed and summarized audit results. Analyzed samples of key Sarbanes-Oxley (SOX) controls for program change and development and tested

them for compliance to the SOX processes using the SOX Effectiveness Testing Templates. Consolidated compliance reports and developed re-mediation plans for non-compliance.

Lead Business Analyst, San Antonio, Texas, USA(2006 -2008)Client: USAA Analyzed the existing business rules in iLog and co-coordinated with business architects in identifying gaps in

the process of risk class assignment. Created business rulesto fill process gaps and support the implementation of insurance e-products. Mapped the risk classes accurately to prevent manual intervention of member service representatives. Gathered requirements for medium and large, Property and Casualty projects and conduced data analysis and

data modeling.

Technical Project Leader, Bangalore, India(2005– 2006)Client: Bank of America Managed multiple data warehousing projects,with a fifteen-member team, which included cost, scope, time,

stakeholder, and risk management. Received client appreciation for completing a process improvement for one of the legacy systems, which

resulted in 15% annualcost savings. Mentored staff in methodology and consulting excellence and championed project management best practices.

Programmer,Bangalore, India(2003 - 2005)Client: AMEX Developed ETL framework for managing data and received appreciation for accurate reporting of project status

to senior managers. Coordinated Six Sigma meetings/trainings and conducted BCP meetings and drills. Optimized SQL query involving application testing which resulted in annual cost saving of over $50,000.

VOLUNTEER EXPERIENCE:

Project Management Professional (PMP) training at PMI, Delaware Valley ChapterTalent Ambassador, University of Michigan, Dearborn: Mentor for new students.

ACADEMIC PROJECTS:

Forecasted stock & share prices for Tata Consultancy Services Limited using Weka and IBM SPSS. Optimized investment portfolio of Indian IT sector by identifying high growth companies. Analysed sales at Walmart using Tableau to identify variables that would increase sales.

Performed sentimental analysis using Rof social media data to assess customer perceptionsof corporate loyalty after an employee layoff, resulting in the determination that their reputation in the marketplace was tarnished after layoff.

Implemented data warehouse for Wayne County Community Hospital using Access Database to address issues with electronic monitoring system.

Performed decision analysis of Taxeco-Pennezo illegal case using precision tree, to assess risks and benefits of litigation versus settlement.

COMPUTER SKILLS

Proficient in Mainframe, COBOL, SQL, DB2, IMS, Ezytieve, SAS, IBM SPSS, Rapidminer, R studio, R, Tableau, Provision, PowerDesigner, Weka, Alteryx, Precision tree, Minitab, Qlikview, Microsoft Project plan,Visio,Word, Excel, PowerPoint, Access, HTML, Python, Java and C++ programming.