sandy hurd director of strategic markets march 30, 2007 got chopsticks? get sushi! 16 th north...
TRANSCRIPT
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Sandy Hurd
Director of Strategic Markets
March 30, 2007
Got Chopsticks?
Get SUSHI!
16th North Carolina Serials Conference,
2007
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If I can’t eat it, what is it?
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Standardized Usage Statistics Harvesting Initiative Protocol
Z39.93
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First some history…
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Nothing happens in a vacuum…
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The Old EDI Presentation
Library / ILS
Publisher Subscription Agent
Transactions:OrderOrder confirmInvoiceDispatch dataClaimsClaims Response
SISAC, ICEDIS, EDItEUR, SICI, DOI, NISO
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The World Spins Beyond EDI….
Library / ILS / ERM /
Coverage Database
Publisher / Information Provider
Subscription Agent /E-journal Provider
Transactions:OrderOrder confirmInvoiceDispatch dataClaimsClaims Response
Plus:License dataSerials Online HoldingsSerials Release NoticeUsage statisticsCost per useAcquisitions data
DLF, XML, ONIX, COUNTER, SUSHI, NISO
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Reproduced with Permission from Swets Information Services
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Reproduced with Permission from EBSCO Information Services
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www.icedis.org
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ICEDIS Discussions
Journal supply chain efficiency improvement
E-journal order format
E-journal activation message
ONIX SOH and SRN
International Standard Party Identifier (ISPI) – entities involved in the creation and production of content
More….
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SUSHI
A formal, recognized NISO protocol designed for moving COUNTER reports from a content provider to a library
A web-services model for requesting and delivering data– “Report Request”– “Report Response”
A request for data where the response includes COUNTER data
SUSHI doesn’t count, it moves what has been counted
COUNTER compliant + SUSHI compliant
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Key Definitions, Courtesy of NISO
COUNTER = Counting Online Usage of Networked Electronic Resources = An international initiative to facilitate the recording and exchange of online usage statistics
SOAP = Simple Object Access Protocol = A protocol that specifies a self-contained messaging system used to exchange data and access services across a network (commonly the Internet)
Web service = A server-based software system that provides information or functionality in response to XML-based messages sent through the Internet
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Note:
•JR1 = Journal Report 1: Number of Successful Full-Text Article
Requests by Month and Journal
•JR2 = Journal Report 2: Turnaways by Month and Journal
•DB1 = Database Report 1: Total Searches and Sessions by Month
and Database
•DB2 = Database Report 2: Turnaways by Month and Database
•DB3 = Database Report 3: Total Searches and Sessions by Month
and Service
•JR3 = Number of Successful Item Requests and Turnaways by Month,
Journal and Page Type
•JR4 = Total Searches Run by Month and Service
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Why SUSHI?
A formal, recognized NISO protocol designed for moving COUNTER reports from a content provider to a library
Eliminates the time consuming and expensive process of manual statistics downloads
Makes possible repositories of usage data
Demonstrates feasibility of using XML Web Services for cross vendor machine interoperability
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Why SUSHI?
Because we need good data to make good decisions
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Industry-wide support
More rapid development
Deployment underway
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Barriers to Easy E-resource Management
For libraries– Complex contracts and purchasing models
– Overlapping consortia
– Internal bureaucracy
– Select a tool
– Statistics• Time-consuming to do manually• Need a single place to store and manipulate statistics• What do the numbers mean• Retrieval has been the bottleneck
For information providers– Consortia requirements and desires
– Compliance with standards as core to business
– Statistics• COUNTER >>> SUSHI
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What do Librarians Want?
Ease of retrieval, preferably automated
Easy to understand
Flexible date ranges in management reports
Cost per use
Central repository
Simple interfaces
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Good for Information Providers
Usage data critical in collection decisions for libraries and providers too
Usage data demonstrates value
Credible COUNTER results
Make it easy and everyone is happy
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Early Adopters
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Innovative’s ERM AutoStat Configuration
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Export Usage Statistics in a Spreadsheet,Calculate Cost Per Use
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Implementation Challenges
Library / ILS / ERM / Coverage Database– Get a tool– Continue development and roll-out– Interoperability
Publisher / Information Provider– Begin and/or continue development and roll-out– Make service delivery a priority
Subscription Agent / E-journal Provider– Begin and/or continue development and roll-out– Make service delivery a priority
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What’s in the Works?
SUSHI 1.0 (formalizes the NISO 0.1 draft)
SERU (http://www.niso.org/committees/SERU/ ) Shared E-Resource Understanding
DLF ERMI Phase 2 Steering Group work on interoperability between ILS acquisitions and ERM
More work to come– NISO SUSHI– ONIX SOH and SRN– ICEDIS XML messages between publishers and agents
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Why does SUSHI Make a Difference?
Automated retrieval
Saves time
Frees staff for more complex work
Lets machines do what machines do well
Supports collection analysis and management
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Remember…
Standards are voluntary
Development takes commitment, time, and testing
Development takes less time today, but it’s still development
Broad adoption still takes time
There is value in what vendor partners bring to libraries
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With grateful acknowledgment…
Adam ChandlerEBSCO
Ted Fons NISO
Oliver PeschSwets