sandvik in action - infomine
TRANSCRIPT
Sandvik in Action A world leader in mining and construction
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We take the overall perspective
Breaking new ground
World-class performance
A solution partner
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Productivity in ActionAt this very moment you will fi nd Sandvik equipment and Sandvik
specialists hard at work on every continent and on all types of
mining and construction sites, both on the surface and underground.
And everywhere our objective is the same: to help you, our custom-
er, to achieve higher productivity and improved profi tability.
The basis for this statement is that Sandvik is a world-leading
provider of products and solutions in mining and construction.
We offer an outstanding range of machinery, equipment and rock
tools for the toughest of applications. By combining them to
maximum effect, you can benefi t from synergistic solutions for
key process sequences in nearly all types of mining and construction
operations.
The backbone of our offering is our expertise. Through our
worldwide organization you gain access to a huge bank of knowl-
edge and experience. It encompasses systems, processes and
techniques and is based on long-lasting and close relations with
customers all over the world, for most types of applications. As a
customer you share our almost unlimited know-how.
We are also a driving force in innovation in this area. We are
constantly developing new, more productive and more intelligent
products at a sustained and rapid pace. Our present range of prod-
ucts is world-class. And we intend to continue on this route.
Finally, our worldwide presence brings important advan-
tages. For our global customers, it means that you can get assistance
from us wherever you operate in the world. We are wherever you
are. And for our local customers, this means that you get access to
our entire bank of global experience. The problems and challenges
you are wrestling with may look unique. But chances are that we
have encountered and solved similar problems somewhere else.
Welcome to our world.
Products in ActionSandvik’s product range extends from rock tools and drill rigs to crushers,
screens and materials handling systems. Our involvement covers everything
from exploration to material handling. This makes us, we believe, the
world’s most complete supplier of equipment and solutions to the
mining and construction industries. It is on this solid platform that our
strength is built.
Our extensive offering begins with the world’s widest range of
cemented-carbide tipped rock tools. Used on machines such as drill rigs,
raise-borers, roadheaders, continuous miners and shearers, they spearhead
nearly all surface and underground development and excavation processes.
Then comes a comprehensive range of drill rigs for surface and
underground development and production drilling, complemented on
the underground side by a full range of load-haul-dump vehicles (LHDs)
and dump trucks for loading and transportation of the blasted material.
The different series of machines for underground hard rock mining cover
virtually all methods, and include a wide range of machines to mechanize
operations effi ciently.
For underground soft rock excavation, Sandvik offers a wide range
of roadheaders and continuous miners, as well as rubber-tired
vehicles (RTVs) such as electric or diesel-powered utility scoops, LHDs
and low-profi le coal haulers.
We also have a solid competence in mineral exploration, both under-
ground and on the surface. Our product range covers tools, drill rigs and
related equipment.
On the rock processing side, the company offers a wide variety of
crushers and screens, both stationary and mobile, as well as a full range of
hydraulic hammers to deal with oversize fragments and boulders.
To distribute processed materials such as rock, ore or coal for further
processing, feeding, stockpiling or shipping, Sandvik’s offering is completed
by a comprehensive range of materials handling equipment and associated
engineering solutions.
Whether you are a small contractor operating just one machine or
an international player requiring worldwide support, this wide range of
equipment is the springboard that helps you, the customer, to achieve the
best possible results.
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Tough mover
Total reliability
Making the impossible possible
Working non-stop
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After a hard day’s work
The right product for the right job
The fi nal touch
Planned maintenace
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Service in ActionEffective service is the key to profi table production in mining and construc-
tion. We therefore have a service organization that covers every corner of
the world. We have some 4.500 service technicians who are strategically
located close to where our customers are. They are only a local phone call
away when you need their help.
More importantly, they are all part of our united global team of
service experts. This means that they can draw upon each other’s
experience. They can assist each other when required. And we can put
together special teams for specifi c requirements.
Service is, of course, a matter of being available when problems
occur. Avoiding lengthy and costly downtime is a prerequisite for a profi t-
able operation. But, in our world, service is even more a question of being
proactive. Investment in preplanned servicing will help to optimize your
operation. That is the way we see it, and we hope you do the same.
For many of our customers we have tailored planned maintenance
programs designed to eliminate unnecessary downtime. That is the true
purpose of our business. We do not just want to sell you products; we
want to provide you with solutions. We therefore recommend our custom-
ers to enter service contracts with us. Sandvik is set up to provide you with
total solutions that include installation, training and goal-oriented service
and maintenance contracts.
Sandvik’s global sales and service resources are available to our
customers worldwide. And they have one simple aim: to benefi t your
bottom line.
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Partnership in ActionTo us at Sandvik, partnership is a concept with many dimensions.
Basically, it means that you will always fi nd us available to discuss
your challenges and opportunities. What can be improved? How can we
reduce downtime? How can we optimize uptime? Are there smarter ways
of doing things? Do your operators need more and better training?
We can analyze the problems with you and refer them to our dedicated
specialists as necessary.
In the end, this systematic approach will lead to improved productiv-
ity and better profi tability. Through ongoing dialogue we feed your busi-
ness with the fruits of our worldwide experience. This way of working has
always been in our veins. By dispatching product and application experts
to customers all over the world, we help you to use our products optimally
and thus to maximize your productivity and operating economy.
In this never-ending process there is no fi nishing line. Based on our
greatly expanded product offering and our consolidated expertise,
Sandvik’s concept of partnership today is a constant search for areas
where we can add even more value by fi nding improved solutions for a
customer’s entire operation.
By entering into service contracts with us, you can focus on your
core activities. It then becomes our responsibility to ensure the levels of
operator competence and equipment availability needed to achieve agreed
goals. Sandvik service contracts can be tailored to meet the needs of every
individual organization.
We realize that our customers now look beyond purchasing the
best-quality products. What you really want to buy is productivity. You
may even want to pay by the meter drilled or the ton produced. It is then
up to us to supply a solution that can do the job.
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Experience
Application know-how
Optimized solutions
Expertise
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Innovating the future
Taking productivity to new heights
From vision to reality
Special involvement
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Expertise in ActionMining and construction companies are under extreme pressure to become
more productive, to perform better and – not least – to do things in a safer
and more environmentally conscious manner. This is a diffi cult balance to
achieve since it may involve contradictory factors.
There is no simple solution, of course. New machines? Yes. More
productive tools? Yes. But it takes a lot more. We believe the giant leaps
will come from taking an overall perspective. From looking at systems
and processes rather than single products. That is why we at Sandvik
are organized around our customers’ businesses. By taking this approach,
we can offer more than outstanding products – we can contribute a clear
added value.
We have therefore allocated specialist resources to the unique
needs and requirements in the mining and construction industries, so that
we can become the best and most proactive partner to each of our custom-
ers. This means that you will have one contact point for all your require-
ments. Your contact then has access to the full range of our combined
know-how and our products and services in your specifi c area. Our people
in the fi eld will be able to call upon the huge wealth of knowledge and
experience held in our entire worldwide organization and provide you with
more comprehensive
solutions.
Our close cooperation with customers – being a partner in their
daily operations – means that our service engineers have a great under-
standing of each customer’s situation. Problems that arise can be solved
together on site. Quite often, equipment is developed in cooperation with
a customer during the project phase, with the everyday needs of that user
built in from the outset.
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Sandvik has a long tradition as a pioneer and innovator. We were the fi rst
to introduce steel drills tipped with cemented carbide in the 1940s. They
provided the point of departure for a new era and gave a dramatic increase
in both service life and productivity in rock drilling.
This innovative spirit is still a strong driving force inside the com-
pany. We focus intensively on research and development to maintain a fast
pace of development of advanced new products that are more productive
and effi cient. Clear evidence of this is that some 40 percent of our current
sales involve products launched in the past fi ve years.
To give some recent examples: The Sandvik DS110L is an innovative
rock-bolting machine for securing tunnel roofs. It can access
and work in spaces that are no more than 1.1 meters (3.6 ft) high. The
Sandvik UH440i is a mobile crushing unit with built-in intelligence. The
process is continuously and automatically monitored by an intelligent con-
trol system. AutoMine™ is a remotely controlled loading and hauling sys-
tem for achieving optimum safety and productivity in underground mining.
Most of our product innovation is stimulated by the close coopera-
tion we have with our customers. You place extremely high demands on
us and we fl ex our muscles to meet your requirements. Most of our new
products are developed in direct response to customers’ needs for specially
adapted solutions. We like to be challenged in this way.
Innovation in Action
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The Sandvik UH440i: intelligence and brute force
The Sandvik MN220
The Sandvik DS110L
The Sandvik TH660: carries 20 % more than its competitors
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The eco park at Sandvik’s facility in Pune, India
Automated mining to increase work quality
Safety in focus!
Community involvement
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Sustainability in ActionSandvik has a long tradition as a good corporate citizen. This can only be
achieved by ensuring that our actions and business decisions demonstrate
sustainable economic, social and environmental principles. Sandvik’s social
and environmental values and beliefs are set out in our Code of Conduct.
Safety and health regulations vary from country to country but
Sandvik is working to implement its own internal standards that will take
our performance well beyond minimum safety requirements. This is
based upon a strong culture that is supported by effective safety
management systems. Each manager is made aware of the importance of
personal leadership in meeting these objectives. Every employee is required
to take personal responsibility for his/her safety and most of our sites are
certified according to OHSAS 18001.
Sandvik has identifi ed the largest environmental aspects of its opera-
tions (consumption of energy, raw materials and water; CO2 emissions;
waste production) and has set group objectives to reduce their impact.
Almost all of Sandvik’s production sites have demonstrated a systematic
approach to Environmental Management by achieving ISO14001 certi-
fi cation. Environmental considerations are a key element when new prod-
ucts are developed or existing processes are changed.
Sandvik takes the social aspects of sustainability very seriously.
This includes having equally high respect for human and labor rights at
all locations around the world. In practice this includes implementing our
Equal Opportunities Policy to meet some important challenges, such as
improving the gender balance in our workforce. Sandvik also strives to
understand and interact constructively with its local communities and
to assist in their development. At any given time, Sandvik is involved in a
number of very important community development projects.
Details and examples of Sandvik’s sustainability efforts are featured
on our website.
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Surface Mining
Underground Mining
Construction
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in Action everywhereSandvik has a very clear global principle: All business is local.
We have a tradition and a conviction that there can be no substitute
for direct service and direct contact with you, the customer. On your site.
We are wherever you are. If not, we will come to where you are.
Sandvik has an unrivaled network of subsidiaries and a strong local
presence in all major countries. Where necessary, regional or national
subsidiaries are backed by quality local distributors who uphold the
company’s international standards in partnership with Sandvik. Through
subsidiaries and distributors alike, customers are assured a high level of
competence and service, with easy access to specialists whenever required.
If you are a global customer with operations at several sites around
the world, you will fi nd that our organization will match your organiza-
tion perfectly. You can get assistance from us wherever you operate in the
world. There is only one Sandvik, but its fl avor will vary depending on
where you meet us. We work according to the local game plan.
But if you are a local customer, what can a global enterprise offer you?
Isn’t the company too big to do business with? Not at all, we understand
local problems as well as we understand global problems. In truth, you
probably have at least as much to gain from us as our global customers.
Because you can draw upon our whole bank of worldwide experience.
A new Spirit in ActionAll in all, Sandvik presents an outstanding offer in mining and construc-
tion. Whatever your requirements and challenges, the chances are that
we at Sandvik can provide the perfect solutions. And not only from a
technical point of view. More importantly, our aim is always to take the
productivity and profi tability perspective. We are dedicated to making
you more competitive.
This approach all derives from the professionalism of our people.
They have an intimate understanding of your business. They can relate to
your specifi c requirements. And they have the knowledge and experience
to develop a solution tailored and optimized for your individual application.
We are a young organization with a strong heritage. In ten years
we have developed from being a supplier of rock tools to become
a world leader in mining and construction. This means that we always
take a fresh look at things. We are not stuck in old routines. We have an
entrepreneurial approach. Our starting point is always you the individual
customer – your problems and challenges. How can we meet them in
the best possible way? How can we do things better today than we did
yesterday? How can we help you to develop your business?
Our ambition is to straighten out all these question marks! We are
dedicated to becoming your Solution Partner of choice. That is the spirit
of Sandvik. We think this spirit makes a difference. It is all about people
working together and setting new and higher targets. About professionals
challenging each other to become even more professional.
In our world, there are really no limits. Challenge us and fi nd out!
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Professional people
Working as a Solution Partner
The spirit of Sandvik!
Taking a fresh look at things
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