SANJUL/AUG12

COVER

TO DO & PLACE

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4 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

PEST CONTROLLet Pest Control Tools Do TheWork This Summer. Althougheveryone knows summer means vaca-tion, your operations can’t stop forthe season.

INSIDE ISSANews highlights from the ISSA® The WorldwideCleaning Industry Association.

BUSINESS NOTESRecharge Your Leadership Mojo: Eight Ways to Re-igniteYour Passion So You Can Re-ignite Your Company. You knowyour people are struggling and so is your company. If you’retrying to harass your staff into productivity, you’re fighting alosing battle. If they’re going to compete in the global economy,you’ll have to light a fire under them – but first you must lightone under yourself.

CLEANING METHODSHaving a Process Will ImproveCleaning.

contentsJULY / AUGUST 2012

NEW PRODUCT SHOWCASENew products and technologies available to the industry.

ADVERTISERS’ INDEXContact information for industry leaders in this issue.

www.sanitationcanada.comon the cover Volume 34, Number 2

30

INDUSTRY NEWSNews highlights from the industry.

24

Finding ways to improveworker productivity and clean-ing efficiencies has always beena concern in the professionalcleaning industry. However,the downturn in theeconomy has made this evenmore important. (Page 20)

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EDUCATIONMaking Cleaning Audits Work. Some people strongly believethat if you give an employee the tools to work with and propertraining to use those tools, the job will get done. This stands trueto a certain degree. However, without a process to measureoutcomes, how can you be certain that the work was done andcompleted to the standard of clean you expect?

12

IN THE FIELDTips on How to Unwind After a Long Day at the Office.Many of us, especially in health care, do not hold a typical 9 a.m.to 5 p.m. job. People are spending longer days at work for a numberof reasons, but they all need an outlet to help them unwind.

23 23

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ISSA and CIRI BeginDevelopment ofClean Standard: K-12

ISSA, the worldwide cleaning industry association, andthe Cleaning Industry Research Institute (CIRI) havebegun the process of developing a Clean Standard forK-12 schools that will ultimately promote clean andhealthy indoor environments in educational facilities

across the United States to the benefit of children’s learningexperiences.

“ISSA is excited to see yet another initiative begin to bearfruit in the organization’s overall goal of changing the waythe world views cleaning,” said ISSA Executive DirectorJohn Garfinkel. “Funding provided by the ISSA Founda-tion put us in a unique position to do the research – we arenow ready to marshal the resources of ISSA, CIRI and theindustry to develop, promote and implement the first sci-ence-based cleaning standard in this market.”

After recently completing three years of extensive fieldresearch, both organizations are proud to say that the scien-tific research team, under the tutelage of renowned scien-tists Dr. Eugene Cole and Dr. Richard Shaughnessy, hascompleted collection, analysis and verification of the datanecessary to support a Clean Standard: K-12.

A 27-member Development Committee comprised ofa diverse group of stakeholders from the educational, facili-ties management and cleaning industries will review theresearch data and specify quantitative and qualitative levelsof cleaning acceptable in the standard. The committee willalso specify measurement methods and the managementand technical skills necessary to implement the standard.The Clean Standard: K-12 will be performance-oriented (i.e.focused on results) and non-prescriptive (i.e. not favouringany particular cleaning products or processes).

“Science-based clean standards are something CIRI hasbeen advocating since we started in 2005,” said CIRI Execu-tive Director Jim Harris. “The industry needs these stand-ards to raise both the level of performance and profession-alism in the field.”

THE RESEARCHThe research team focused its three-year project on vali-

I

Sanitation Canada is the Official Voice of ISSA in Canada

7373 N. Lincoln Ave., Lincolnwood, IL 60712-1799Tel: (847) 982-0800 • Toll Free: (800) 225-4772E-mail: info@issa.com • Web: www.issa.com

Continued On Page 29

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business notes

Continued On Page 10

You know your people arestruggling and – not coinci-dentally – so is your com-pany. If you’re trying to har-ass your staff into produc-tivity, you’re fighting a los-

ing battle. If they’re going to compete inthe global economy, you’ll have to light afire under them – but first you must lightone under yourself.

It’s been a grueling five years. On theglobal stage we’ve seen bail-outs, rampantunemployment, sluggish consumer con-

Recharge YourLeadership Mojo:

By MOHAN NAIR, Author,Strategic Business Transformation:

The 7 Deadly Sins to Overcome

fidence, declining home values and risingprices. For those still lucky enough to beemployed, all this doom and gloom hasmanifested as insecurity, fear, stress andoverwork. We may be technically in recov-ery, but at this point, employees are over it.They’ve been “harassed into productivity”for so long they’re either actively seekingnew jobs or running on autopilot, anddully hoping things will change.

Let’s be honest: As a leader you’re asburned out as they are. You know in yourheart that the only way you’ll ever make itin the global economy is to get people en-gaged, motivated and passionate abouttheir work. But trying to do so with your

worn-down spirit and kit of blunt leader-ship tools is a bit like fueling a rocket shipwith tepid bath water.

The old ways of leadership, the oldrules, might as well be hieroglyphics on acave wall. Since our brave new world isdominated by ‘unknown unknowns’ –and powered by serving rather than win-ning – organizations have to change theway they lead their people.

The future belongs to those compa-nies that have the mojo not just to with-stand change, but to actually create changein their favour – and hopefully in a direc-tion that’s good for others. That requires a

Eight Ways to Re-ignite Your PassionSo You Can Re-ignite Your Company

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business notesContinued From Page 8

business model in which there simple areno sharply defined leaders and followers.

Without a doubt, the old ‘daycare’ em-ployment model is obsolete. It’s no longeracceptable for people to enter the office look-ing to be told what to do next. For onething, employees are as likely to be a conti-nent away as parked in the next cubicle over.And yet, many organizations simply painta ‘new economy’ façade on a rigid old top-down hierarchy paradigm and expect peo-ple to thrive. Guess what? They won’t.

So, let’s say you are a leader who recog-nizes the need to transform your organi-zation. How do you break the self-destruc-tive cycle and change the unhealthy em-ployer / employee dynamic that is cripplingeveryone? Quite simply, you start by trans-forming yourself. Here are some tips:

• Admit you have a mojo dysfunc-tion. Your company has been operating insurvival mode for a while now, and that’snot good for anyone. But before you canre-ignite others, you must re-ignite your-self. That means, much like the alcoholicwho must admit he/she has a problem,

dhi, Martin Luther King, Mother Teresaand other social reformers have it right.They did not start out to be social reform-ers; they just wanted to make things right.They started with themselves, then theirneighbourhood and then the world.

So, mojo starts with you. You canchange any circumstance if you change yourview of the situation.

• Find your competency. Acknowl-edge to yourself, and to others, what you’regood at and not so good at. (Don’t bebashful: Vulnerability helps people connectto you and makes you a better leader). Butthis is only a starting point. To be a greatleader, you need to know what you’re greatat. This is the skill set around which youwill package yourself inside your organiza-tion.

Think competence, not capacity. Beingcapable of performing is not enough. Thatwill seldom give you the advantage youneed to spark real change. Finding yourcompetency is more about the recipe thanthe ingredients. Think of yourself as anartist, not a painter; an author, not a writer;a composer, not a musician.

• Now, translate that competencyinto value. Ask yourself: How can I put mycompetency to work inside my organization? Howcan I use it to provide value differently to a trans-formed world? Great leaders can put valueinto any object. We see hints of this whenwe hold onto a simple object because itreminds us of someone or some event. Arose? A pen? A lucky outfit you wear onspecial days?

Mother Teresa’s value is compassion forchildren. That was her brand. What doothers feel when they hear your name?What is your mojo? Once you figure outhow to provide value to your organiza-tion, your organization will be able to sharethat value with its customers.

It may be that your value requires youto move into a new part of the organiza-tion. That’s okay. Many people find thatthey are in the right organization but inthe wrong department to maximize theirbest selves. Be open-minded about whereyou belong and can do the most good.

• Create a solid platform for work.The skeleton of your platform was con-structed a long time ago. It is made up ofyou skills, your experience, the knowledgethat defines you. But are there missingplanks? Knowing what you want to do,

you must (metaphorically) say, ‘Hello, myname is… and I am an old-paradigm command-and-control leader. Worse, I have been runningon empty for a while now. It’s time for me torediscover my basic leadership beliefs and leveragethem into a new beginning.’

Sure, it can be hard, scary and exhaust-ing to realize everything you’ve built yourleadership legacy on is wrong. It’s a lot easier,in the short term anyway, to go on pre-tending nothing has changed. But once youfind the courage to face the truth, you takethe first step toward a new paradigm that’sso much better for all concerned.

• Realize that you, personally, haveto change. Business transformation be-gins with personal transformation. Recy-cling your usual skills only recycles yourpast. Only by recharging your leadershipmojo – getting back to your basic beliefsand rediscovering your passion in light ofa new reality – can you transform yourselfand your company.

Seeing the world as existing to serveyou is obsolete. It’s not about youanymore; it’s about others you serve. Gan-

Sanitation Canada - JULY / AUGUST 2012 11Visit us on the Internet at www.sanitationcanada.com

where are the holes that will hinder yourability to execute? To innovate? Figure outhow to fill in the holes with new skills,new experiences, new knowledge. Do thisnow. Make it a priority.

A resume is not a record of your jobs,but a recipe of the platform you call yourskills. A new job, or a new role inside acurrent company, is not merely a place toland. It is the next step of your evolutionas a leader. Think about it this way as youmake your decisions.

• Awaken your cause. Find the onething inside your company that you feelpassionate about. (If you can’t find a cause,you may as well forget about being aleader). Maybe it’s customer service. Maybeit’s mentoring. Maybe it’s product innova-tion. Whatever your cause may be make ityour mantra. Let it drive everything youdo. Mojo begins and ends with your real-ized purpose.

Cause is so much more powerful thanmission. Causes are realized while missionsare given. Causes transform while missionsinform. Causes start with an individual.Leadership mojo is unstoppable if pow-ered by a cause.

• Commit to servant leadership.Gandhi was not capable of being a goodlawyer. In fact, he was laughed out of hisfirst case. Eventually, he realized he was athis best when he was serving others. Itwas his power source. It can be yours, too.Being successful in business today meansbringing back your leadership mojo in adifferent way – not based on ego but inservice to a higher order.

How can you take all we’ve discussedso far – competency, value, platform forwork, cause – can you use them to serveothers? That truly is the million-dollarquestion. How can you take all of thesefacets and apply them to transforming asituation for your customers or your em-ployees?

• Find and leverage momentum.This is where mojo finds its truefulfillment (not to mention financialreward). What is momentum? I describeit as the force of an idea and the accelera-tion you give to take hold of a market.The Pet Rock from the ‘70s representsspeed, which is just force applied to anidea. On the other hand, the iPhone rep-resents momentum: It’s somethingpeople needed and wanted without real-

izing they needed and wanted it. So doStarbucks and Disney: The former filledthe need for coffee communities; the latterfilled the need for a business model basedon happiness.

Momentum is a unique way to viewthe market. Companies that don’t under-stand it will miss the drivers that indicatewhere momentum is going. Those thatdo will get there first with products de-signed to be hot sellers.

If you think about it, leveraging mo-mentum is the pinnacle of servant leader-

ship. You’re so tuned into your customersthat you know them better than they knowthemselves.

We live in exciting times. What a won-derful privilege to live and work in an agewhere the marketplace rewards the best ofhumanity – our desire to create, to inno-vate, to take risks and fly without a net, toserve the needs of others. We leaders havethe opportunity to make a living by realiz-ing our higher selves and bringing out thehigher selves of those around us. We mustnot squander that gift.

12 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

education

By KEITH SOPHA,President , Canadian Association of

Environmental Management (CAEM)

Manager of Housekeeping/Linen/Space, HomewoodHealth Centre, Guelph, Ont.

Some people strongly be-lieve that if you give an em-ployee the tools to workwith and proper training touse those tools, the job willget done. This stands true

to a certain degree. However, without a proc-

Making

S

ess to measure outcomes, how can you becertain that the work was done and com-pleted to the standard of clean you expect?

Routine cleaning audits will measureand validate the level of cleanliness withinyour facility, provide your staff with con-structive feedback on performance expec-tations, and help set quality performancegoals.

About a year ago, I was invited to re-view a cleaning audit tool being used at St.Michael’s Hospital in Toronto (Westech).At that time, the Westech system wasbroadly used in the western provinces andSt. Michael’s Hospital was the first facilityto implement this audit system in Ontario.

The computerized cleaning audit toolwas designed to simplify the process andhelp ensure audits are conducted through-out a facility. It also has the ability to bench-mark audit results from one unit to an-

other, or even from one facility to another.The tool has been used extensively in

the healthcare sector in the western prov-inces, and is quickly making its way to otherareas of the country. In the west there is aminimum rating expectation of 85 per centcompliance from each audited area. Theyeven have a fine system for contractors whodo not meet the quality measurementswithin the contracted facility.

After reviewing the system in operation,we decided to bring it to Homewood. In abrief period, Homewood’s audit processwas simplified and regular audits were ini-tiated.

Westech came into Homewood andtrained the housekeeping managementteam on how to use the computerizedtools and, most importantly, how to con-sistently measure the 19 points of a room

Continued On Page 14

Cleaning AuditsWork

Tammy Connor, Homewood Healthhousekeeping department (left), andMarie Hajer, housekeeping co-ordinator, inspect an area byfollowing a glow germ audit.

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14 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

education

inspection.Consistent measurement and record-

ing is a key in any audit system.The system is compatible with glow

germ audits, and made the process formarking and recording simple and easy. Wespike with glow germ after hours in theroom and log all spike points in the sys-tem using an iPad.

The inspector takes the iPad to thespiked room the next day and performsthe audit with the housekeeper once theroom cleaning had been completed. Thespiked location of the glow germ appearson the iPad so the inspector can find itwith ease.

It is important that the inspector in-clude the cleaning staff in the inspectionprocess so the individual can see the re-sults first-hand. This helps the housekeeperunderstand how well the cleaning has beendone and any areas needing more atten-tion. It is another important step to rein-force the importance of cleaning contactpoints in a room.

The Infection Prevention team alsotook part in the glow germ audits. Thiswas important as they are a great resource,providing support in training staff.

At Homewood, the routine audits re-vealed inconsistencies in our cleaning pro-gram. We realized that staff workloads wereout of balance, due to additional demandtasks specifically related to discharge/trans-fer cleaning.

When our routine cleaning assignments

Continued From Page 12

were built several years ago, we included anaverage of one discharge/transfer clean perunit as a benchmark. We knew there wouldbe days that would require more than onedischarge clean. However, the days whenno discharge/transfer cleanings were

needed would give the housekeeper achance to catch up on the routine tasks.

This practice seemed to be working well,however, when conducting audits duringthe peaks of discharge/transfer, it was ap-parent that the routine cleaning was beingmissed. This was certainly no fault of ourteam or a reflection on individual workperformance.

To address this concern, cleaning work-loads were adjusted immediately and dis-charge cleaning teams were created to assistwith peak demands on discharge/transfercleaning days.

The audit tool has allowed us to en-sure consistency in our cleaning programand by continuing to conduct the cleaningaudits, the tool will assist in setting per-formance goals. The infection preventionteam will continue to participate in the au-dit process.

“If it can’t bemeasured, it can’t beimproved.” Carling

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PG. 16JAN-MAR AD

TO COME

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PG. 17JAN-MAR AD

TO COME

18 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

pest control

Although everyone knowssummer means vacation,your operation can’t stop forthe season. No matter the in-dustry you serve, pest prob-

lems have the potential to cause damageto products, health and sanitation hazards,unhappy employees and a tarnished repu-tation. In fact, as temperatures rise manypests become more active in their searchof the three essential survival elements –food, water and shelter.

Just as you need tools to fix operationalissues, you also need to know the righttools to handle current or potential pestissues. These tools will help you imple-ment sanitation and facility maintenancepractices, the foundation of an IntegratedPest Management (IPM) program. Sanita-tion and facility maintenance can proactivelyminimize food and water sources, andlimit pest access to your building, thus re-ducing or eliminating the need for chemi-cal treatments, which is the goal of an IPMprogram.

There are many non-chemical tools thatcan help keep pests away, as well as chemi-cal tools should you need them as a lastresort. Whether you’re traveling or just tak-ing a break, these pest control tools can dothe heavy lifting while you’re at work oraway this summer.

Light the Way… Out of your FacilityAlthough you might not think of lights

as tools, they can light the way out of yourfacility for pests.

• Inspect light traps. These traps useultraviolet light to attract and trap flyinginsects like flies and moths. The light drawsthem into a trap unit, where a sticky boardthen captures them so your pest manage-ment provider can analyse the type and

Let Pest Control ToolsDo The Work This Summer

By BILL MELVILLE, Quality AssuranceDirector, Orkin Canada

Anumber of pests. These lights are avail-able in a variety of decorative styles so youdon’t have to sacrifice your facility’s appear-ance for pest control.

• Sodium vapour and fluorescentlights. Fluorescent light attracts flying in-sects, while sodium vapour light is muchless attractive to pests. Use this to youradvantage by placing exterior fluorescentlights at a distance from your building todraw pests away while using sodium va-pour lights for those near your building.

Lure Pests InThere are several kinds of traps that can

help your pest management provider iden-tify the type and quantity of pests presentin your facility.

• Sticky boards: By trapping roachesand other crawling insects, sticky boards canprovide an environmentally-friendly way todetect and analyse pest activity. Place thesenon-toxic boards in pest “hot spots” suchas storage closets, kitchens and linen orlaundry rooms so your pest managementprovider can analyse your pest activity.

• Pheromone traps: These traps usepest biology to keep various insects out of

sensitive locations. By using synthetic cop-ies of chemicals involved in pest repro-duction, growth and communication, theylure pests like flying insects and stored-prod-uct pests to sticky traps.

• Food lures and aggregation traps:Many trapping devices have been developedthat utilize the foods that pests are attractedto or simple odors that they associate with“home” to trap pests and analyse their ac-tivity.

Repel Pest AwayJust as luring pests in is an effective pest

control method, so is using the oppositeapproach – repelling them.

• Insect repellants and desiccants:Repellant dust can help keep ants, roachesand other crawling insects from hiding incracks and crevices by using naturally occur-ring compounds and/or desiccants likesilica to cause insects’ bodies to dry out.This is most effective in small openingsaround the exterior of buildings. If youhave a pest treatment, seal cracks afterwardto limit pest hiding spots and prevent fur-ther issues.

Continued On Page 30

Insect light traps are availablein a variety of decorative styles so you don’t have to

sacrifice your facility’s appearance for pest control.

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As facility managers look for ways totrim costs – or at least keep them fromrising – they often focus on cleaning, whichis one of their biggest expenditures.

Of course, if facility managers are ex-amining ways to keep their cleaning costsin line, it means cleaning contractors are inturn being pressured to improve cleaningefficiencies not only to keep their presentclients but to win new ones. This pressureextends to one more critical issue: withcurrent and new customers, they must stillgenerate a reasonable profit to make hav-ing the account worthwhile.

It’s not easy, but improving cleaningefficiencies can be accomplished; indeed, itcan be argued that it must be accomplished.Further, there are ways to increaseefficiencies that can also help improve the

cleaning performance of workers, and pro-tect and even improve the health of thefacilities cleaned. One system that lookspromising has been coined “Process Clean-ing.”

PROCESS CLEANINGProcess Cleaning is a cleaning system de-

veloped by Rex Morrison, formerly thehousekeeping trainer and supervisor forWashoe County Public Schools in Reno, Nev.Because of this system, the Washoe CountySchool District is one of few districts inthe U.S. to achieve ISO 9001 certification.*

Morrison developed the system morethan a decade ago and – possibly because itwas first implemented in schools – manyschools throughout North America wereamong the first to implement it.

As he evaluated the cleaning workersunder his supervision, Morrison notedthat few cleaned the same way. There wasno system or methodology in place. Be-cause of this, some cleaning workers wereable to perform their tasks more effectivelyand efficiently than others. In some cases,areas of the school that should have beencleaned were not; similarly, some areas ofthe schools received too much cleaning at-tention – time and energy that could besthave been used somewhere else.

In Process Cleaning, workers are as-signed specific areas to clean within the fa-cility. While the emphasis is conventionalZone Cleaning, it incorporates some ofthe processes developed and used whenSpecialist Cleaning is performed.**

With Process Cleaning, tasks are dividedinto four parts and performed in this order:

(1) Primary or General cleaning (clean-ing tasks regularly performed throughoutthe facility other than restroom cleaning).

(2) Vacuuming.(3) Restroom sanitation.(4) Deep cleaning.The order in which the cleaning tasks

are performed is of key importance.

cleaning methods

Finding ways to improve worker productivityand cleaning efficiencies has always been a con-cern in the professional cleaning industry. How-ever, the downturn in the economy has made

improving cleaning efficiencies of even greater importance.F

Continued On Page 22

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Sanitation Canada - JULY / AUGUST 2012 21Visit us on the Internet at www.sanitationcanada.com

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Morrison designed Process Cleaning to behighly systematic, allowing no time forworkers to start and stop a task or inter-rupt their cleaning duties to start a newcleaning project.

“[When this happens], cleaning work-ers lose time, motivation and concentra-tion, all of which slow down the cleaningprocess,” he said.

EMPHASIS ON DETAILSIt is this systematic approach to clean-

ing that helps improve cleaning efficiency,cleaning effectiveness and worker produc-tivity. All cleaning workers are followingthe same system so that cleaning work isperformed more uniformly and all areasof the facility are cleaned when and as re-quired.

These steps, following a cleaning workeras he or she performs duties using a Proc-ess Cleaning Method, help describe thesystem:

• The worker locks the door afterentering the room to help prevent inter-ruptions and ensure that all concentrationis placed on the job at hand.

• Work begins at the door. Glass iscleaned, the door handle is disinfected andnearby high-touch points such as lightswitches are cleaned.

• Next, desks and working surfacesare cleaned and disinfected, as are phonesand any electronics on these surfaces.

• Trash collection follows, along withmoving any large debris on floor surfacesthat cannot be removed by vacuuming.

• Vacuuming begins. Morrison rec-ommends using backpack vacuum cleanersand suggests that for ergonomic reasons andto ensure a continuous flow, rooms be di-vided in two: right-handed workers vacuumthe left half of the room first, and then turnaround and vacuum the right side – theopposite for left-handed workers.

• Restrooms are next. While he nolonger recommends it, if conventionalmethods are used, Morrison suggests us-ing microfibre cleaning cloths, adhering toproper dwell times, and cleaning from topsurfaces to the floor. Soap and paper arerestocked.

• The final step, deep cleaning, re-fers to tasks that do not need to be per-formed regularly and can vary each day; ex-amples include high and low dusting/vacuuming not performed daily but on

specific days or more thorough cleaningof tile and grout, etc.

SPEEDING UP RESTROOM CLEANINGWhen Morrison first developed Process

Cleaning, virtually all restrooms were cleanedusing mops, buckets, sprayers and cleaningcloths. The only way to speed up the proc-ess was to systemize it, employ a top-downcleaning method, and eliminate worker dis-tractions. However, in recent years he hasbecome an advocate of spray-and-vac, alsoknown as no-touch cleaning, as well as dis-pense-and-vac cleaning systems.

These systems are designed for one-worker use, first injecting chemicals ontosurfaces to be cleaned. After necessary dwelltime, the worker rinses the areas, whichloosens and removes soils. The workerthen vacuums the same areas using thebuilt-in wet/vac on these technologies sothat the restroom contaminants are re-moved leaving the restroom dry and readyfor use when cleaning ends.

According to ISSA, as well asMorrison’s studies, each fixture in arestroom takes about three minutes toclean using conventional cleaning methods.With the spray-and-vac/dispense-and-vacsystems, “you’re getting one-minute-per-porcelain-fixture efficiency… which is whyit fits so well in Process Cleaning – it speedsup cleaning efficiencies measurably.”

BOTTOM-LINE RESULTSStudies on the effectiveness of Process

Cleaning and how it can improve cleaningefficiency and improve worker productiv-

cleaning methodsContinued From Page 20

ity are limited at this time.But, according to Allen Rathey, presi-

dent of The Healthy Facilities Institute(HFI) when workers perform cleaning tasksusing a process, “cleaning becomes a habitand the speed will follow.”

Further, he believes it does not requireworkers to work harder, “but keeps themin a state of flow. If you can create a stateof flow, workers get in the grove and com-plete tasks quicker.”

However, Morrison has done his ownmore detailed studies as to how ProcessCleaning has improved cleaning efficienciesin his school district. According toMorrison, before Process Cleaning wasimplemented, his workers struggled toclean the industry-recommended standardof 22,000 sq. feet per shift per person. WithProcess Cleaning in place, they now cleancloser to 30,000 sq. feet per shift.

The greater coverage means that the dis-trict does not need to hire more cleaningworkers, and workers now have the time toplace more attention on certain intensivecleaning tasks such as carpet extraction andfloor refinishing. The bottom line is that theschool district reports it is saving more than$200,000 annually on cleaning costs.

Is Process Cleaning for you? Can it beimplemented in facilities other thanschools? One of the best things aboutProcess Cleaning is that it does just as itsname implies. It adds a process, a system,a methodology to cleaning that is oftenlacking. Because of this, it can be incorpo-rated into virtually any facility, and if Ratheyis correct, it puts a flow into cleaning thatmakes cleaning faster, which can definitelyimprove the bottom line.

Matt Morrison is communications managerfor Kaivac, developers of the No-Touch Clean-ing™ and the OmniFlex™ cleaning systems.

* ISO 9001 is the internationallyrecognized standard for the qualitymanagement of businesses andorganizations.

** With Zone Cleaning, one cleaningworker is assigned a specific areawhere he or she does most, if not all,of the cleaning tasks necessary to keepthe area clean. Specialist Cleaningrequires several people to worktogether to clean areas of a facility witheach one performing a specific task:cleaning restrooms, vacuuming,collecting trash, etc.

22 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

Sanitation Canada - JULY / AUGUST 2012 23Visit us on the Internet at www.sanitationcanada.com

Many of us, especially in health care, do not holda typical 9 a.m. to 5 p.m. job. In this day and age,what is typical anyway?

People are spending longer days at work for anumber of reasons, including the following:

• The position involves managing several departments;• The individual is competitive and trying to make a good

impression in order to get a promotion within the organiza-tion;

• The workload or demand extends beyond the typicalwork day.

• Health care settings are 24/7 – “unexpected” issues doarise after 5 p.m. and must be dealt with immediately. Typically,the manager deals with the issue or concern.

in the field

M stresses before you get home.• Change out of your work clothes.• Exercise – go to the gym; take a walk, if you have a dog,

even better; meditate. In addition to helping your body, exer-cise is also good for your mind. It will help you blow offsteam, give you some energy and will help improve your physi-cal health.

• Perhaps have a rest or nap before preparing a healthydinner.

• Prepare a simple, but healthy dinner.• Take a class – hobby or even educational.• Spend time with your family and friends. There never

seems to be enough time to balance work and family / per-sonal time. Ensure you spend some quality time with your

By LORI BOWERMAN, BASc, PHH, President of OHHA

Tips on How to UnwindAfter a Long Day at the Office

The list could go on and on.If, in fact, individuals leave

on time from their work day,many take work home withthem. Cell phones, smartphones, laptops and Black-berries allow the individual tostay involved with the day-to-day activity longer, whetherthey are in the building or not.

People have to learn toturn the communication de-vices off when they leave forhome, unless they are on callor there is a requirement intheir position to have theirphones on at all times (Hopefully, they are compensated for it).

So you leave on time from work, but work stresses seem tofind you at home. Perhaps there are a number of unresolvedissues that seem to haunt you.

Sometime during the day, make a list of what you need toaccomplish for the next day. Being organized can help yourmind focus on the rest of the day and know what you have todo the next day.

Tips to unwind after a long day at the office, could includethe following:

• When leaving work, turn off cell phones and any otherelectronic devices relating to work.

• Many people that have to commute to work can listen tomusic on the way home. If they take public transit, they canread. The commute time can be a way to unwind from the day’s

loved ones each day. Yes, evenif it is running children tosoccer practice or piano les-sons, etc. Make the time to-gether with your children fun,not just a chore.

• Do something fun –got out for dinner, go to theshow, etc.

• Watch a movie or a fa-vourite TV show, listen tomusic.

Other suggestions, butonly to be done in modera-tion, include:

• Have a glass of wineafter work or just before a healthy meal.

• Discuss your work day with a friend, loved one. Set atime limit and don’t re-enact the entire day.

• If you have to check e-mail, set a time frame and don’tget involved in the issues, make notes and deal with it the nextday at work.

• Pamper yourself by taking a bubble bath – aroma therapyis good for you.

Remember a lot of work places have a work wellness pro-gram. Find out more details about these programs and perhapsbecome involved with that group. Some work wellness programshave fitness classes during lunch hour – that may work for you.

It would not be possible to list every tip to help you un-wind. However, do things that would make you relax andsmile.

24 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

PROTEAM LAUNCHES NEWSUPER COACH PRO™ 6 / 10 BACKPACK VACCUMS

PERMATEX® FAST ORANGE® WITH INNOVATIVE MICROGELTECHNOLOGY GENTLY CLEANS WITHOUT PETROLEUM SOLVENTS

Permatex has introduced a newformulation for its most popularhand cleaner line. The Permatex FastOrange hand cleaner now incor-porates MicroGel Technology, aninnovative polymer emulsion syn-thetic solvent that eliminates theneed for citrus (orange oil) or pe-troleum-based solvents, while con-tinuing to deliver effective cleaningpower.

Infused with MicroGel Tech-nology, Fast Orange delivers thesame powerful and quick cleaningperformance that has made it popu-lar with cleaning professionals. It issaid to be very effective at remov-ing the toughest dirt and stains. Thehand cleaner feels smoother, is gen-tler on the skin and its gel-like con-sistency is said to adhere better tohands, reducing the amount ofproduct needed to get the job done.

The use of MicroGel Technol-ogy also helps the hand cleaner toeasily meet new VOC regulationswell in advance of the EPA 2013compliance deadline, which re-

stricts the use of citrus-based (or-ange oil) solvents.

“We wanted to meet the EPAguidelines without limiting prod-uct efficacy,” said ChristinePatterson, product manager atPermatex. “We could have takenthe easy way around the new regu-lations by adding petroleum in placeof orange oil, but we chose to in-novate. Since the MicroGel Tech-nology is a gel-based additive, itactually adheres better to the hands,meaning, there’s less wasted prod-uct per use. It’s also biodegradableand gentler on the hands.”

For more information on FastOrange, visit www.devcon.com.

ProTeam® introduces theSuper Coach Pro™ 10 and Su-per Coach Pro™ 6 backpackvacuums. Deemed the next gen-eration in cleaning comfort, thenew ergonomic triangular shapefits closer to the body and moveswith the user, reducing thechance of bumping into door-ways, walls or furniture. A pat-ented articulating harness in-creases user range of motion,reduces fatigue, and improvesproductivity. The unit stays up-right and centered as the upperand lower backplates respondto the user’s movements. Abreathable mesh material keepsthe operator cool.

With the same motor andproven performance as its pred-ecessor, the Super CoachVac, the10-quart Super Coach Pro 10 issaid to be lighter, shorter andhas a slimmer profile. The resultis a vacuum that feels lighter andmore comfortable. The Super

Coach Pro 6 has a six-quart ca-pacity and is designed for usersof short stature.

The die-cast aluminum tri-latchsystem assures air performance.Four Level Filtration w/HEPALevel Filtration™ captures99.97 per cent of particulates0.3 microns or larger includ-ing fine carbon dust from themotor. Due to the angle of theexhaust filters, the unit willnot disturb paper on desks asit passes.

The Super Coach Pro in-cludes a three-year warranty onparts, labour and more, and life-time on moulded body parts.

For more information, visitwww.proteamnextgen.com.

Recent outbreaks of whoopingcough in several U.S. states andCanada have prompted representa-tives of Spray Nine® to release keytips to ensure proper disinfectionto contain the disease’s spread.

“Despite the growing use of‘green’ cleaning products, there’sstill the need for traditional dis-infectants to further ensure dan-gerous germs are destroyed dur-ing the cleaning process,” saidCary Zelich, marketing managerfor the product which is an ITWPermatex brand. “Even in caseswhere legislatures are promotinggreen cleaning at state-run schools,cleaning professionals should notethat most legislation doesn’t limitthe use or distribution of antimi-crobial disinfectants or sanitizers.”

Whooping cough, once adeadly disease, became rare withthe advent of a vaccine that drovethe number of cases down. How-ever, because the disease wasn’tfully eradicated the number of casesreported this year has spiked.

Zelich says there are several tipsthat those involved in cleaning pro-grams need to keep top-of-mind in

SPRAY NINE RELEASES DISINFECTING TIPSIN LIGHT OF WHOOPING COUGH OUTBREAKS

ible soil, dirt, stains and otherdebris from surfaces. Disinfec-tion destroys viruses, bacteria,germs and other harmful micro-organisms. It is accomplished byusing a chemical designed spe-cifically to kill bacteria. One ofthe simplest ways to make sureyou are disinfecting is to use areliable name brand disinfectantwith all of the proper paperworkto back up its kill-claims.

• Provide on-site training ona continual basis. Disinfectantsrequire accurate dilution, correctapplication and the proper dwelltime. Simply spraying and wip-ing a disinfectant may not killharmful bacteria. Some disinfect-

Continued On Page 25

Diversey, now a part of SealedAir, has launched its Healthy HighPerformance Cleaning (HHPC) pro-gram for educational facilities. Asmaintenance budgets tighten andschools become more concernedabout indoor air quality (IAQ), theneed for targeted and effective train-ing methods for cleaning is increas-ing. A complete guide to sustain-able facility care, the toolkit is saidto be the only cleaning systemGREENGUARD certified for IAQ.

“With our GREENGUARD-certified cleaning products andprocesses, schools can be assuredthat the system supports better IAQ,”said John Surdo, North Americansales leader at Diversey. “Addition-ally, HHPC optimizes infection pre-vention and reduces student ab-sences while helping achieve greencleaning goals.”

The toolkit includes the HHPCProcedure Manual, training wallcharts and procedure cards for spe-cific tasks/areas as well as supervi-sor checklists. E-learning modules,available as an entire curriculumor individually, cover proper clean-ing procedures for wood care,

classrooms, cafeterias, athletic fa-cilities, pool areas and more. Testsare available to track learningprogress of cleaning staff. Once thesystem is implemented, schools canrequest an audit to validate and pro-mote their compliance with theGREENGUARD standard.

“One of the top challengesschools face is employee training,”Surdo said. “With the new HHPCtoolkit, schools are equipped withschool-specific training topics toencourage proper disinfection ofall critical touch points.”

For more information, visitDiversey’s web site atwww.diversey.com.

DIVERSEY INTRODUCES COMPREHENSIVE TOOLKITFOR SUSTAINABLE CLEANING IN EDUCATIONAL FACILITIES

combatingthe spread ofthe disease.

• Knowthe differ-ence be-tween clean-ing and dis-i n f e c t i n g .Cleaning re-moves vis-

Sanitation Canada - JULY / AUGUST 2012 25Visit us on the Internet at www.sanitationcanada.com

Witt Industries is pleased to an-nounce the enhancements of itsabilities to create custom laser cut-ting of intricate designs into theirline of durable metal waste and re-cycling containers. When coupledwith paint colours to match anycolour scheme, custom laser cut-ting of logos and designs reinforcesa brand – transforming receptaclesfrom mere repositories for wasteand recycling to site amenities forindoor or outdoor usage. This newcapability is ideal for facilitieswhose logos feature intricate pat-terns or designs which are not prac-tically replicated with other meth-ods due to complexity or costs in-volved.

Durable yet attractive, the re-ceptacles are manufactured fromprime galvanneal steel and havevarious lid options available to suitparticular requirements. These in-clude a single opening flat top,swing top, dome top, ash top andrain cap. Powder-coated in silver,green, brown or black as standard,(or custom colours to match anyPMS colour) and finished with aprotective coated base, theseunique, aesthetically appealingcontainers are ideal for indooror outdoor environments includ-ing parks, schools, downtownstreetscapes, shopping malls,municipalities and more. Accord-ing to the company, nearly any logo,shape or design can be convertedinto a unique pattern to cover morethan 90 per cent of the receptacle.Witt’s experienced design and en-gineering department will developthe product and generate a realistic

rendering for customers prior tomanufacture.

Waste receptacles can be pairedwith a matching recycling unit tooffer highly efficient and aestheti-cally pleasing recycling and wastecollection stations. When the pro-tective coated base is added, thecontainers feature the company’s5-3-1 warranty.

“With custom laser cut designs,virtually any facility can match greatlooks with unparalleled function-ality and versatility. Even the mostintricate patterns can be replicatedto create waste and recycling con-tainers which reinforce an estab-lished brand or help introduce anew one,” said Witt President, TomDorger. “Ideal for indoor or out-door applications, the possibilitiesfor these custom laser cut cans arenearly endless.”

For more information, contactWitt at sales2@witt.com or visit thecompany’s web site atwww.witt.com.

TENNANT COMPANY INTRODUCES ECO-FRIENDLYELECTROSTATIC DISSIPATIVE URETHAN FLOOR COATINGS

ants require 30-second contacttimes, while others may requireup to 10 minutes. It is importantto provide ongoing training toensure the cleaning staff is trainedwith the latest cleaning proce-dures to achieve disinfection.

• Concentrate on disinfectingareas that may normally get over-looked. In addition to high traf-fic areas in a building, don’t over-look the potential for cross-con-tamination, which occurs oncomputer keyboards and tel-ephones. Disinfectants should beused on all high-touch surfacesin a facility to eliminate the spreadof germs and disease.

Spray Nine recently announcedthree new germ-kill claims, whichmeans the cleaner/disinfectant nowkills a total of 26 germs with properapplication.

“Spray Nine can be a very effec-tive line of defense against virusesand other bacteria, and help pre-vent the further spread of whoop-

ing cough,” Zelich said. “SprayNine disinfects in only 45 seconds,while other disinfectants may re-quire anywhere from five to 10minutes of surface contact to be ef-fective.”

Regarding the spread of whoop-ing cough, the U.S. Centres for Dis-ease Control and Prevention (CDC)said parents should ensure that theirchild is up-to-date with the whoop-ing cough or pertussis vaccine tohave full protection against the dis-ease.

The CDC also recommendsadults, especially pregnant womenwho will be around small children,should get a booster shot of the vac-cine to avoid spreading the diseaseto infants too young for the firstdose of the vaccine – which is givenat two months.

For more information, visitthe company’s web site atwww.spraynine.com/product/spray-nine-cleanerdisinfectant-635.

SPRAY NINE RELEASES DISINFECTING TIPSContinued From Page 24

Tennant Company has intro-duced its new Eco-SDS™ staticdissipative urethane floor coat-ings. Eco-SDS coatings are saidto provide an environmentally-friendly floor covering solutionfor facilities that need to con-trol static electricity to reducethe risk of damage to products.

With low odor and 13 g/LVOCs, the coatings are said toimprove productivity by mini-mizing facility shutdowns dur-ing application. Light stable andUV/chemical resistant, the coat-ings also offer high performanceand a long-lasting appearance.

According to the company,the coating is ideal for elec-tronic, healthcare, manufactur-ing and assembly facilities, andhas the following benefits:

• Electrostatic DischargeControl – similar protection asTennant’s WearGuard-SDS™technology that meets ANSI/ESDS20.20-2007 requirements.

• Light Stability – UV re-sistance provides a long-lastingappearance that requires less fre-quent applications, savingmoney over time.

• Low VOCs – With just 13g/L VOCs, it can be used evenwhere low VOCs are requiredby law and improves produc-tivity by reducing downtime.

• LEED® Credit Availability– LEED Green Building Certifi-cation Program credits for In-door Environmental Quality (4.2– Low-Emitting Materials, Paintsand Coatings).

• Durability – Lasts as longas standard urethanes and up totwo times longer than standardepoxies.

• Professional appearance– Available in satin finish or avariety of grays to complementyour image and transform yourfloor.

For more information, visitthe Tennant web site atwww.tennantco.com.

WITT INTRODUCES IMPROVED CUSTOM LASER CUTTINGON DURABLE METAL WASTE AND RECYCLING RECEPTACLES

26 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

The EcoLogo Program has launchedits revised third-party environmentalstandard for odor control products: CCD-107. This multi-attribute standard willserve as the basis of an EcoLogo certifica-tion that recognizes environmentally pref-erable ambient and biologically-based odorcontrol products.

“The use of hazardous chemicals in theindoor environment is of growing concern,”said Angela Griffiths, executive director ofthe EcoLogo Program. “The new versionof this standard will help protect personaland environmental health while still ensur-ing effective odor control. The combinedcriteria for product efficacy and environmen-tal health set EcoLogo’s environmentalstandards apart, and demonstrate our com-mitment to environmentally preferable,high-performance products.”

New to the CCD-107 standard is theinclusion of non-biologically-based odorcontrol products, which expands the typesof products eligible for certification. Odorcontrol products that fall under this stand-ard include those designed to remove un-pleasant odors from indoor environments.These products work under the premise

HUMAN HEALTH AMONG TOP PRIORITIES IN ECOLOGO®’SREVISED STANDARD FOR ODOR CONTROL PRODUCTS

of either binding the odor molecules orbreaking them down by chemical and/orbiological mechanisms. Products that maskodors are not eligible under these criteria.Specifically, this standard now covers twocategories of odor control products:

• Ambient odor control products (alsoknown as called odor counteractants, airfresheners or deodorizers); and

• Biologically-based odor control prod-ucts.

The revised CCD-107 standard also in-cludes strict volatile organic compound andfragrance limits; bans on the use of anti-bacterial ingredients, certain solvents, listedcarcinogens and reproductive toxins orendocrine disruptors during the manufac-turing process; non-toxicity requirementsfor humans; and new packaging measures(see the standard online for details) as partof the new section on ambient odor con-trol products.

Products need to be readily biodegrad-able, and must demonstrate low humanand aquatic toxicity. These products mustalso conform to specific performance, pack-aging and labelling criteria.

For more information, visit www.ecologo.org.

Avmor is pleased to announcethe promotion of Yves Perreault tothe position of district sales man-ager – Eastern Canada. Perreault willmanage all of the company’sjanitorial and sanitation sales initia-tives within Quebec, Newfoundlandand the Maritime provinces. His

YVES PERREAULT PROMOTEDTO AVMOR DISTRICT SALESMANAGER – EASTERN CANADA

main focus is onthe develop-ment of Avmorbrand marketshare with part-ner distributors.

Perreault hasover 24 years ex-perience in sales, technical service,training and marketing of industrial,institutional and food products in-cluding several years of sanitationindustry experience and knowledge.For several years, Perreault has beenan important part of the Avmorteam in the role of marketing coor-dinator, education market specialistand most recently, district sales man-ager, Quebec.

Perreault can be contacted at (514)649-9484 or yperreault@avmor.com.

Enviro-Solutions, a manufacturer ofproven-green cleaning chemicals andproducts, has announced that Claudia,Joe and Zack from Great Neck NorthMiddle School in Great Neck, NY, arethe winners of the “Going Enviral”Greener Schools Video Challenge 2012for their winning video – “Period 4 LightsOut.”

The contest, which was open to school-age children throughout North America,was conducted on the Enviro-SolutionsFacebook page starting in March 2012 andending Jul. 15, 2012.

The students will divide the $500 prizemoney, and their school will receive $500in free green cleaning chemicals fromEnviro-Solutions.

According to Jennifer Meek, managerof customer service and marketing forEnviro-Solutions, 22 youngsters enteredthe contest by submitting videos.

Approximately 307 Facebook fansvoted on the winning videos. An in-housegroup of judges from Enviro-Solutionsalso voted on the videos and made thefinal selection.

“The contest was a great learning expe-rience,” said Meek. “It was challenging attimes, but in the end, I believe it was worthit when you look at the work that thesekids put into the videos.”

“We were so impressed with some ofthe videos,” she said. “It was obvious thatmany of these students are very green-fo-cused, which is really impressive.”

ENVIRO-SOLUTIONS ANNOUNCES WINNERS OF‘GOING ENVIRAL’ GREENER SCHOOLS VIDEO CHALLENGE

With summer upon us,vacationers should be aware that ifthey’re staying in a hotel room, theymight not want to touch the remote

HOTEL ROOMS UNDERTHE MICROSCOPE

Continued On Page 27

Sanitation Canada - JULY / AUGUST 2012 27Visit us on the Internet at www.sanitationcanada.com

control or the light switches.At least that is the conclusion

drawn in a just-released report fromresearchers at the University of Hou-ston.

These researchers found that bac-teria levels in hotel guest rooms aretwo to as much as 10 times higherthan the levels considered acceptablein hospitals.

Bacteria samples were taken fromseveral items in nine different hotelrooms .

Toilets and sinks were expectedto have high concentrations of bac-teria, “but there were many otherareas that had unexpectedly high lev-els of contamination,” said MattMorrison, communications man-ager for Kaivac Cleaning Systems.

According to Morrison, thestudy found the highest levels ofcontamination on the maid’s clean-ing cart and on mops, sponges andcleaning cloths.

“As the researchers pointed out,finding contamination on these ar-eas can be a serious problem,”Morrison said. “When bacteria arefound on mops and cleaning cloths,it can easily be spread from oneroom to another.”

The guest room items thatproved to be the least contaminatedwere headboards, curtain rods, and,somewhat surprisingly, bathroomdoor handles.

“We should note that just be-cause a surface has contaminationdoes not mean it will cause illness,”Morrison said. “It just means thepotential exists. Using alternativecleaning systems that do not spreadcontamination helps reduce thisrisk.”

* The study was presented on Jun.17, 2012 at the American Society forMicrobiology in San Francisco.

ATLAS GRAHAM ANNOUNCES APPOINTMENT OFEXECUTIVE VICE-PRESIDENT AND CHIEF OPERATING OFFICER

HOTEL ROOMS UNDERTHE MICROSCOPE Atlas Graham is pleased to announce

the appointment of Timothy MacGregor

Continued From Page 26

to the position ofexecutive vice presi-dent and Chief Op-erating Officer of At-las Graham as ofJun. 1, 2012.

“[MacGregor’s]strong background inmanufacturing, alongwith his extensive experience in the saleand distribution of commercial and in-

dustrial products, will make him a valu-able asset to Atlas Graham,” said JoeGraham, Chairman of the Board. “Weare confident he will build on thestrengths and solid reputation our com-pany has earned since its inception, whilealso driving our strategic plan for futuregrowth.”

As part of the company’s successionplan, Kevin McCaw will assume the roleof vice president, finance and administra-tion, and Chief Financial Officer of thecompany.

Gojo Industries Inc. has kicked off TheGreat Gojo Giveaway™ promotion inCanada, available to employees in the au-tomotive, construction, manufacturing,mining and utilities industries.

The promotion, which runs throughto Dec. 2, 2012, allows Canadian employ-ees in these ‘tough soils’ industries to en-ter for a chance to win the grand prize: abrand name, 11-drawer tool chest valuedat more than $4000.

In addition, Gojo will give away weeklyprize packs that include a California Innova-

GOJO INDUSTRIES KICKS OFFTHE GREAT GOJO GIVEAWAY PROMOTION IN CANADA

tion® 24-can cooler and assorted Gojo prod-ucts like the Cherry Gel Pumice hand cleanerand the popular Scrubbing Wipes that de-liver convenient, easy and complete clean-upanywhere heavy-duty cleaning is required.Winners are randomly selected from eachweek’s entries and are notified by e-mail.

Participants can enter the sweepstakesdaily by visiting http://toughsoils-promo-tions-canada.gojo.com. They can also sharethe promotion on their Facebook andTwitter accounts (links available on thesweepstakes page).

Although it does not receive much at-tention, the growing flood of data busi-nesses must deal with – often referred toas “data deluge” – is a growing problemfor the professional cleaning industry andother business sectors.

According to a study conducted byKelton Research, this onslaught of data –as much as one trillion gigabytes every year– is making it more and more difficult formanagers and executives to make sound,strategic business decisions.*

The study found that 56 per cent ofthe business executives surveyed reportedthat they are overwhelmed by the amountof data their company must manage.

Making things worse, 62 per cent indi-cated that they are “frequently interrupted

DATA DELUGE IMPACTS CLEANING INDUSTRYby irrelevant data.”

“The result is that many [business] de-cisions are made on a ‘cross your fingers’basis,” said Michael Wilson, marketing di-rector for AFFLINK, a leader in supply-chain optimization and developed of theeLev8™ business intelligence system fordata analysis.

According to Wilson, much of the dataoverload comes from the followingsources:

• Sales data and customer relationship-related activities.

• Trend report and analysis.• E-mail.• Customer databases.• Instant messaging.

Continued On Page 28

28 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

ProTeam’s 25th anniversary year kickedoff with the Oldest Vac Contest to findthe three longest-lasting vacuums out inthe field. Vacuum owners entered for thechance to win a brand new SuperCoachVac® HEPA or Super QuarterVac®

HEPA. ProTeam is pleased to announcethe winners: Alison Fissette of FissetteFloor Sanding; Guy Robarge of FBGService Corporation; and David Hodgeof Montgomery County Public Schools.

The winning vacuum from FissetteFloor Sanding has been in the field for 21years, often attached to a floor sander for

capturing fine dust on the jobsite. Theother vacuums are 19- and 14-years-old,respectively, and still in use today.

“In the cleaning industry, when thelifespan of a heavily-used vacuum typicallyextends less than a year, the fact that thesevacuums are still in daily use is a remark-able achievement worthy of commemo-rating,” said Jacalyn High, ProTeam direc-tor of marketing.

ProTeam held a similar Oldest Vac Con-test eight years ago when the company was17-years-old. A 17-year-old vacuum endedup in the winner’s circle.

WINNERS OF PROTEAM® OLDEST VAC CONTEST ANNOUNCED

DATA DELUGE IMPACTS CLEANING INDUSTRYContinued From Page 27

• Social media news feeds.Wilson said that similar studies by

Gartner and IDC, both research technol-ogy firms, indicate that the data deluge willgrow by 650 per cent over the next fiveyears, and that the world’s volume of datais now doubling every 18 months.

“This sea of data is clearly creating chal-lenges for many business,” he said. “Notonly is it overwhelming, much of it is un-usable in its current state. In fact, one studyfound that many executives report losingbusiness because they were unable to accu-

rately track and measure their information.”To address the problem, Wilson sug-

gests that managers, cleaning industry ex-ecutives and others look into data analysissystems that can harness this data andmake it manageable. “These systems canprovide clarity and perspective so that or-ganizations can improve their forecasting,make effective decisions and improve theirbottom-line results.”

* The August 2010 study involved 543 C-level executives (CEO, CFO, etc.) in 17 coun-tries.

The American National Stand-ards Institute (ANSI) B101 Com-mittee on Slip, Trip and Fall Pre-vention has released the latest inits line of walkway safety stand-ards. The ANSI/NFSI B101.6-2012 “Standard Guide for Commer-cial Entrance Matting in ReducingSlips, Trips and Falls” provides cri-teria for the selection, installation,inspection, care and maintenanceof entrance mats and runners incommercial facilities in reducingslips, trips and falls, and is directedto eliminating slip, trip and fallhazards such as soil, moisture,contaminants, edge treatments aswell as the improper use of floormats and runners.

“This standard not only cov-ers where and how mats shouldbe deployed, but also identifiesthe hazards associated with im-proper mat placement and use,”said Robert J. Moran, chairman ofthe ANSI B101.6 sub-committeeand Chairman and CEO ofLudlow composites. “We also be-lieve that the standard will soonbe adopted by the insurance in-dustry and will serve as an impor-tant tool in preventing theirinsureds’ growing mat relatedtrip-and-fall problem.”

The NFSI estimates that 55 percent of all slip, trip and fall accidentsare the result of an unsafe walkingsurface.

“Although entranceway mat-ting can play a significant role inpreventing accidental slips by re-moving moisture from pedestrianfootwear, they often contribute totrips and falls when buckled,curled or flipped over,” saidRussell Kendzior, founder andpresident of NFSI.

For more information, visitwww.nfsi.org.

LATEST WALKWAY SAFET YSTANDARD ANNOUNCED

The Healthy Facilities Institute (HFI)™

and the National School Plant Manage-ment Association (NSPMA) have formedan educational partnership to foster greaterprofessional and public awareness of theimportance – and means – of maintain-ing a healthy school environment.

“Our goal is to advance the knowledgeof school plant management, mainte-nance, operations and cleaning personnel;providing indoor environmental educa-tion on both organizations’ websites andin local communities through shared pressand the media,” said Allen Rathey, presi-dent of HFI. “Both HFI and NSPMAshare a commitment to education support-ing healthier schools, operations and clean-ing processes, furthering a mission to makeK-12 educational facilities cleaner, better

maintained and healthier.”“[NSPMA] was formed in the interest

of enhancing and promoting the educa-tional process, and to provide for the ex-change of information that improvesschool plant management, maintenanceand care through the promotion of accept-able policies, standards and practices,” saidDennis J. Randolph, EFM, executive di-rector of the NSPMA. “We believe thispartnership with [HFI] will help us to pro-mote the professional advancement ofschool plant management personnel, andthe health of the school environment.”

Randolph, who also joined the HFIAdvisory Board, has spent the last 27 yearsin facility management and has been in-volved in respected educational organiza-tions over the past 25 years.

HFI PARTNERS WITH NATIONAL SCHOOL ASSOCIATION

Sanitation Canada - JULY / AUGUST 2012 29Visit us on the Internet at www.sanitationcanada.com

dating cleaning measurement tools and methods, and then ap-plied these findings to 28 schools in a 70-school district in thesouthwest U.S. Thousands of ATP measurements were takenof bacterial Rodac plates, settled dust, indoor air measures andbuilding conditions to learn whether practical existing tools andprocesses were available to consistently measure the level of clean-liness in real-world conditions. Findings show that ATP can pro-vide a reliable measure of cleanliness, and that reductions in ATPcorrelated with reductions in bacterial count based on Rodac platemeasurement. Moreover, the research has demonstrated that con-sistent cleaning results can be obtained on a variety of surfacescommon in K-12 schools.

“This deep data base provides the supported needed for ascientifically-sound clean standard,” said Dr. Steven Spivak, chairof the CIRI’s Science Advisory Council. “We can measure cleanand demonstrate the different levels of clean achievable withthe cleaning processes used in our industry. Now is the time towrap this all up in a clear, understandable and actionable stand-ard for use by cleaning and facility managers, and theirstakeholders.”

THE DEVELOPMENT PROCESSThe committee is currently reviewing a draft approach

modeled after the Hazard Analysis and Critical Control Points– or HACCP – process used in the food industry to maintainsanitary conditions.

“This process will assure that the most critical and highest-touch points will be emphasized in the standard,” said Spivak.“It also will build on a very successful existing standard that

ISSA and CIRI Begin Development of Clean Standard: K-12Continued From Page 6

has served the food industry well.”Members of the Development Committee include:• School facility managers and APPA representatives• The Healthy Schools Campaign• The National Association of State Boards of Education• The American Federation of Teachers• Manufacturers and distributors of cleaning products• Contract cleaning service providers focused in the K-12 market• Industry consultants• AcademiaIn addition, a stakeholder committee comprised of more

than 60 organizations, has been formed to review the work ofthe development committee, as well as provide input and feed-back on various draft versions of the standard.

“The Stakeholder Committee provides an added layer ofreview to ensure the standard is actionable and easily imple-mented by cleaning service providers and that it achieves ourgoal of cleaner and healthier educational facilities,” said ISSADirector of Environmental Services Bill Balek.

The committees will meet repeatedly over the next severalmonths, including at the ISSA/INTERCLEAN® NorthAmerica 2012 show, Oct. 16 to 19, 2012, in Chicago, IL, todevelop and review the standard. In addition, the Clean Stand-ard: K-12 will be the focus of a joint CIRI and ISSA Sympo-sium expected to occur in mid-2013.

For more information on the development of the Clean Standard: K-12, visit www.issa.com/cleanstd or contact Bill Balek at bill@issa.com;Tel: (800) 225-4772 or (847) 982-0800.

It is often difficult to identify the typeof fabric used on upholstered furniture.This can be a serious problem, as usingthe wrong cleaning chemical, spotter orcleaning method can easily damage fabrics.

Although it is not mandatory, someupholstery fabric manufacturers printASTM International fabric codes on theirproducts’ labels to deal with this issue.

These codes give consumers and clean-ing professionals information about thecolour-fastness of the fabric in question,specifically as it relates to cleaning, and theuse of cleaning and spotting agents.

The most often used codes include thefollowing:

• CODE W. The dyes used in Code Wfabrics are stable (will not run, fade or be

damaged) when using water-based clean-ing agents or spotters; such furniture canbe safely cleaned using water-based uphol-stery cleaners or water-based foams.

• CODES S and P. These fabricsshould be cleaned by a professional tech-nician using solvent-based cleaning agentsand spotters.

• CODES S/W and W/S. These codesdenote fabrics that can be cleaned safely usingsolvents, foams or water-based cleansers.

• CODES X and X/S. These fabricscan’t be cleaned using traditional solvents,foams or water-based cleaners; cleaningsuch furniture can damage the cushions,cause shrinking, ruin the dyes or destroythe backing.

• CODE F. Instead of scrubbing with

soap and water, Code F items should becleaned using foam cleansers.

• CODE W-S. These fabrics remainstable whether water- or dry solvent-basedcleaning agents and spotters are used.

• CODE X. These fibres should notbe cleaned with water- or dry-solvent-basedcleaning/spotting agents.

“Before cleaning any upholstered item,cleaning technicians should check to see ifthe label on the upholstered item bears acode,” said Mark Baxter, an engineer withU.S. Products, manufacturers of profes-sional carpet care equipment. “With thisinformation, the technician can get a goodidea about what cleaning methods andchemicals are recommended for that par-ticular upholstered item.”

CODED FOR CLEANING: ASTM INTERNATIONAL FABRIC CODES HELP PREVENT CLEANING ERRORS

30 Sanitation Canada - JULY / AUGUST 2012 Visit us on the Internet at www.sanitationcanada.com

information HotlineAlte-Rego CorporationPage 7Tel: (416) 740-3397Fax: (416) 741-9991www.alte-rego.com

Buckeye International Inc.Page 15Tel: (314) 291-1900Fax: (314) 298-2850www.buckeyeinternational.com

Clorox Commercial SolutionsPages 5 & 31Tel: (866) 789-4973E-mail: cleaning@clorox.comWeb: www.cloroxprofessional.com

Freudenberg Household ProductsPage 3Tel: (905) 669-9949Fax: (905) 669-5750Web: www.marinomop.com

G.T. French Paper Ltd.Page 25Tel: (905) 574-0275Fax: (905) 574-7388Web: www.gtfrenchpaper.com

Jan-Mar Sales Ltd.Pages 16 & 17Tel: (416) 255-8535Fax: (416) 255-0820Web: www.jan-mar.com

Johnny Vac - Div. ofDistributions J. Beaulac Inc.Page 11Tel: 1 (800) 361-2043Fax: (514) 354-7137Web: www.johnnyvac.com

NaceCare SolutionsPage 32Tel: (905) 795-0122Fax: (905) 795-0038Web: www.nacecare.com

Polti CanadaPage 19Tel: (514) 685-8770Fax: (514) 685-6275Web: www.polti.ca

ProTeam Inc.Page 13Tel: (800) 541-1456Fax: (208) 377-3014Web: www.pro-team.comRubbermaid Commercial ProductsPage 2Tel: (905) 281-7418,Fax: (905) 279-3690www.rubbermaidcommercial.comSCA Tissue CanadaPage 9Tel: (705) 715-6165Fax: (705) 737-9788Web: www.scatissue.comUltra Chem USA Inc.Page 10Tel: (909) 620-0949Fax: (909) 620-0940Web: www.ultrachemlabs.com

• Bird repellants: Though not oftenthe first pest that comes to mind, birdscan cause significant damage to your build-ings. Bird repellants discourage them fromperching on ledges and your facility. Thesedevices can take the form of bird spikes,pin and wire systems, tacky gels, or elec-tronic and ultrasonic devices that frightenbirds away.

• Netting: This tool discourages birdsfrom gathering on or near your facility byforcing them away from your building. Hotspots for this exclusion method includeHVAC systems where they tend to buildnests, rooftops where they often socializeand in rafters where they might sleep. It’simportant to have a licensed professionalrelocate any birds at your facility.

Get Them to Take the BaitShould your situation require chemical

treatment, you should first consider non-volatile baits. Though they do use chemi-cals, baits are formulated so those chemi-

cals don’t become airborne, allowing youto target and contain the treatment. Manyare also formulated with a delay action thatenables them to be dispersed completelythroughout a pest infestation.

• Pucks: As with other types of baits,pucks attract insects which then consumethem and take them back to theirharbourage points, helping eliminate en-tire groups or colonies of pests. Pucks canbe used under equipment and in out-of-the-way places.

• Gels and granules: Well suited foruse near entrances and exits, cracks and crev-ices, insect harbourage spaces and high-traf-fic insect areas, bait gels and granules havea longer residual life when compared toconventional sprays.

• Bait stations: Tamper-resistant de-vices, bait stations allow for easy bait levelmonitoring. These tools are best nearharbourage areas because their tight-quarteredconstruction fools pests into feeling safe.

• Rodent baits: The effectiveness ofany rodent bait depends on the environ-ment and habits of the specific pest. Be-cause rodents tend to avoid new objects,traps take some time to be effective, whichan attractant or bait can help. Food oftendoes the trick, so work with your pest man-agement provider to determine the bestoptions based on your specific pest issue.

While chemical treatments should al-ways be a last resort, baits are less harmfulthan many other pesticides such as fumi-gation or spray applications. Overall, get-ting pest control tools to do the work foryou is simple: familiarize yourself with thetools and work with your pest manage-ment provider to determine which onesmake the most sense for your facility.

Bill Melville is Quality Assurance Direc-tor for Orkin Canada. Melville has 35 yearsof experience in the industry and is an ac-knowledged leader in the field of pest man-agement. For more information, e-mailMelville at bmelville@orkincanada.com orvisit www.orkincanada.com.

Let Pest Control Tools Do The Work This SummerContinued From Page 18

Tamper-resistantdevices, bait stationsallow for easy bait level monitoring.

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